We returned from our 3rd stay at this resort on May 10. As most of the reviews have stated, the people that work here are truly hard-working and so nice. They will do anything to please you. We love Edwin! and Maria at the pool was so busy and was constantly asking if we needed drinks, we barely ever needed... More

This place is the BOMB. From start to finish we never anted to leave come sometime due to the outstanding service and resort. The pools are amazing as are the lazy rivers and the beach superb. The hotel rooms amazing we were in block 7 and very quiet and relaxed.in the room everything you could need whilst in the room... More

I am once again left this review a long time to write due to moving house etc, but doing it from notes I took while being there. We returned to EPM in September 2011 and was a little nervous due to having a couple of poor experiences in other properties when we have had return visits. But no fear the... More

My husband and I recently visited the Excellence resort in Playa Mujeres Mexico for the second time. It proved to be yet another, magical experience complete with outstanding service and amenities. The exceptional staff at the resort is the key to the excellence experience. They are willing to serve the customers 24 hours a day with a smile. We love... More

Service was out of this world, people remember who you are. The resort was excellent, everything about it was fantastic. I am so happy I went there and would without a doubt go back. Thank you for such an incredible holiday. The only thing I would say is that when its bad weather there is not much to do. So... More

We just got back from a week at Excellence Playa Mujeres and it was the best vacation we have ever had. We have been to a few all-inclusives before, but this resort has set the bar so high, we know we would be disappointed at any other resort. From the second we arrived to the moment we left, we were... More

12th time at either EPM or ERC, 4th time at EPM. Without a doubt the best trip yet. Service was top notch from the moment of arrival to departure. The word "NO" is not in the staff's vocabulary. It is all about exceeding expectations. People ask me "Why do you always go back to the same place" and I reply... More

My husband and i just spent 7 nights at Excellence for our 30th wedding anniversary and loved every minute of it. We stayed in building 8 with a pool view and were so pleased that we did. Beautiful! Close to everything. The anniversary package was so nice. Champagne and fruit when we arrived and rose petals on the bed. Also... More

Excellent, wonderful, simply perfect place for holiday. Even travelling as a single female.. never felt alone. Especially waiter JESUS was amazing. He knew without words when I needed something. More