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Excellence Playa Mujeres

5.0 of 5 Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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#1 of 4 Hotels in Playa Mujeres
5,894 Reviews 4.5 of 5 stars
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Excellence Playa Mujeres
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5,894 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Hoboken, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This review is about a year too late - My husband and I went on our honeymoon here October 2013 for about 10 days. Better late than never right? I love looking at reviews and I really rely on them which is why I'm going to try to give some tips and hints that may help others. Sorry this is... More

Was this review helpful? Yes 4
Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am late on this review as our stay was September 2013 but I'm certain the quality is still there. We have stayed at various Cancun resorts and this was our favorite to date. The grounds are breathtaking and the cleanest and most well kept resort I have seen in Mexico. We arrived, checked in, changed, and were sitting by... More

Was this review helpful? Yes 1
Harrisburg
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in sept 2014! So amazing - had a rooftop pool in the club level and it was heavenly for our honeymoon! The room was perfect! So beautiful and the resort treated us like royalty! If you go here and want a romantic get away, definitely pay the extra for club level - we had our own bars, great service,... More

Was this review helpful? Yes 2
Springboro, Ohio
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Wife and I just returned from a week at this awesome resort. We found almost everything to be as good as advertised, and the beauty, cleanliness, and friendly staff were beyond reproach! Everything was just about perfect, with one exception for us. Please understand that we are not critical as a rule, and usually find the best in everything, and... More

Was this review helpful? Yes 4
Berwick upon Tweed, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I visited Excellence Playa Mujeres for the second year running from the 2nd August till the 16th August, we stayed in block 6 room 6102. We have visited all 3 Excellence properties and this is the first time we have returned to any of them and weren't too sure how this would end up. Firstly arriving at... More

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Okay, First off I need to apologize for such a long delay. I have stayed here with my now wife twice. Once in October 2013 for our honeymoon and in August 2012 as just a vacation. I am just now getting around to writing a review on this place if for no other reason that my wife and I swear... More

Was this review helpful? Yes 2
Burlington, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband booked this hotel for a surprise 40th birthday present! Upon arriving at the hotel we were greeted by the friendliest bellman and his first words were "welcome home, lady". This hotel did everything to really impress me, from the excellent a la cart restaurants, to the return phone call which ensured that we got something we requested, the... More

Was this review helpful? Yes 4
Ravena, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Excellence Playa Mujeres for a week from September 6 - September 13. We were part of a group of 25 going to attend a destination wedding. My husband and I had a fabulous time. The staff was outstanding, very friendly and attentive to our every need. Everything was beautiful. We loved our room. The pools were so... More

Was this review helpful? Yes 3
Rochester, New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can't say it gets better every year because it's always been the best. The beach, the restaurants, the staff. This place is by far the best all inclusive I have ever been to. It was impressive that everyone remembers you and welcomes you home. My last day ritual is to go to breakfast and then walk down to the... More

Was this review helpful? Yes 6
Macon, Georgia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So...we planned a trip here again and for the third time absolutely loved it! Such a relaxing and beautiful place. The rooftop terrace with pool was AMAZING! Customer service is great...just to name a few...Norma at the front desk...Carlos at the beach...Cesar at the Martini Bar... and sooo many others. What we really like about the service is everyone is... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tingo, Travelocity, Excellence Group LLC, getaroom.com, BookIt.com, Hotels.com and Venere so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

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Bathroom (109)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
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Beach (10)
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Excellence Club Pool (13)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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Junior Swim Up Suite Pool View (54)
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Lazy River Pool (15)
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Main Pool (24)
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Restaurants and Bars (120)
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The Hotel (42)

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