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All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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Ranked #1 of 4 hotels in Playa Mujeres
A recent review
5 of 5 stars reviewed yesterday
Eric P Lexington, Kentucky
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5,795 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,995)
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English first
Lexington, Kentucky
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed 8 nights and loved it! The room was very nice, and equipped with everything! Wine, coke, water, spirits, candy, and jaccuzi! We had the most fun each day doing the resort activities. Elias ran the pool volleyball, poker, and beach volleyball each day was an awesome host, we had so much fun with him. If you are going... More

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Senior Contributor
45 reviews 45 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellence Playa Mujeres, top quality facilities, rooms, food and staff - you will not be disappointed here. We had an Excellence Club room, with this you have access to a couple of exclusive pools with full on service for making up loungers and serving drinks and snacks continuously and the same on the beach, upgraded loungers with full on service,... More

Was this review helpful? Yes 2
Plymouth, Minnesota, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We just got back from our stay at the Excellence Playa Mujeres. From the moment we arrived until we left, we were treated with amazing hospitality and service. We were celebrating our 1 year wedding anniversary and were excited and surprised to see the room decorations (especially the towel swans) and champagne :) The events and activities at the resort... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for a wedding on site and it was amazing. Everything from booking our reservations (via Beach Bum Vacations), meals and drinks, services and accommodations was truly excellent! The bartenders were great, but my favorite party was definitely the 24-hour room service! We will definitely be back sometime soon.

Was this review helpful? Yes 3
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited Playa Mujeres for our 10th wedding anniversary, having chosen the resort based on it's standing in the Tripadvisor list of best all inclusive resorts in the world. We were not disappointed. The resort states that it is suitable for luxury and romantic breaks and it offers both in abundance. There are 9 restaurants to choose from, each offering... More

Was this review helpful? Yes 3
Rougemont, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

This is our third trip to Excellence Resort and each time has been a great experience and vacation. Everything from start to finish was perfect. We like the variety of food and drink that is offered. I would especially like to comment on a specific service member - "Carlos". Carlos was our server around the pool for the first six... More

Was this review helpful? Yes 4
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I stayed here for my step-son's wedding. When we booked, we upgraded to the excellence club so we could have an ocean view room and some other amenities. We were never told that a new building was being built across from our balcony. My son was given the option to move his room because of the construction.... More

Was this review helpful? Yes 10
Buford, Georgia
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellence Playa Mujeres...what can I say about this amazing resort that has not already been said by other reviewers?? I will say that the reviews are not lying. This place is truly wonderful from start to finish. If you are thinking about staying here, do not hesitate!!! You will not be disappointed, unless you make it a point to find... More

Was this review helpful? Yes 5
El Paso, Texas
4 reviews 4 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Husband and I went for an end of summer trip. We had previously stayed at Live Aqua and had an amazing experience so I was basing everything off of that trip. I had high expectations and they weren't exactly met. No major problems just not as VIP and luxurious as Aqua for me. When I booked the room online I... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This review is very late. My husband and I stayed 7 nights last January. The service, food and entertainment were great. We stayed in the Preferred side and I highly recommend it. We had a stocked bar with our own preferences. Room service was fantastic. Always on time and hot. We had a little issue with our room and Eric... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Amex, Tingo, Orbitz, Excellence Group LLC, Travelocity, BookIt.com, Hotels.com and Venere so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

9,386 photos of this hotel

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Pool/beach area (1651)
Dining (765)
Hotel & grounds (1652)
Bathroom (109)
Room/suite (1491)
View from room (514)
Videos (22)
Family/play areas (18)
Business center/function rooms (23)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
Beach (10)
Excellence Club Pool (13)
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Junior Swim Up Suite Pool View (54)
Lazy River Pool (15)
Main Pool (24)
Restaurants and Bars (120)
The Hotel (42)

Management photos: Courtesy of the property manager

All management photos (26)
Hotel & grounds (9)
Pool/beach area (1)
Room/suite (5)
Dining (3)
Other (8)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Playa Mujeres #1 Luxury Hotel in Playa Mujeres #1 Top resorts Hotel in Playa Mujeres
Hotel Class
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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