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All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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Ranked #1 of 4 hotels in Playa Mujeres
A recent review
5 of 5 stars reviewed today
joannieBrightonUk brighton uk
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5,591 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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brighton uk
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed today NEW

My husband and I have just returned from our 5th Trip to the Excellence Playa Mujeres resort in Cancun Mexico. We travelled a little earlier this year, normally going in August but this time early July. I have previously given excellent reviews of this hotel and yet again our expectations have been surpassed. We were aware prior to travelling that... More

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Forked River, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

We returned from Excellence Tuesday night after a week long stay, and we are NOT happy to be home! We were so spoiled! The beach and resort are gorgeous, the food was good, and the staff were out of this world! Special thanks to Cesar and Hugo at the Martini bar (we had a blast and tried so many excellent... More

Was this review helpful? Yes 5
Loomis, California
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am writing this review because I am so grateful and appreciative of the reviews I read about this resort before deciding to book it! It helped so much to research and read time and time again that this resort was all visitors hoped it would be. I AGREE!!! As mentioned and highly recommended in prior reviews, I did take... More

Was this review helpful? Yes 5
Paris, Kentucky
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This review is long overdue. We stayed here for our honeymoon June 2013 and after visiting an Iberostar Grand resort this year (expecting it to be similar) I was way wrong and decided I must give Excellence Playa Mujeres the review it deserves. We will always go back to an Excellence hotel after visiting another "5 star" resort this year.... More

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed yesterday NEW

Great place...I had to log onto TripAdvisor and give a quick review. Our most recent trip to Cancun, we stayed at a "Dreams" Resort for a friends wedding, While the wedding was fabulous, we were *so* disappointed with just about everything when compared to Excellence Playa Mujeres, on our previous trip! From the level of service to the quality of... More

Was this review helpful? Yes 1
New Jersey
Top Contributor
90 reviews 90 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just returned from a wonderful 4 day, 3 night stay at this hotel with a party of 6 women celebrating one of the women's 40th birthday. We had booked a shuttle with the hotel which accommodated all our different flights. We were greeted at the hotel with champagne which was refilled as we checked in. We arrived about 1:30.... More

Was this review helpful? Yes 5
Wadsworth, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

This is the second time we visited this Excellence, each for two weeks. Amazing! We felt so pampered - from check in to check out, everything was beyond excellent. Our concierge, Xavier, went above expectations to ensure a terrific vacation for us. Our maid, Julianna, sparkled our room each day. The wait staff - Angel from Chez Isabel, Jose from... More

Was this review helpful? Yes 3
Fort Collins
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned! 5 night stay which is perfect, hotel was 90 percent full but we did not feel like it til Friday so stay early week if you can. We did EC which I loved! Room 8069, it was musty but it was so hot and humid I don't know how it would not be in any room. We did... More

Was this review helpful? Yes 3
19 reviews 19 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently went to the EPM and had a great time, would definitely stay there again if we went back to Mexico. Was very wary about staying there as a lot had been said about the building work taking place there. We weren't in building 9, so it didn't affect us. I do think they should have either shut building 9... More

Was this review helpful? Yes 4
Los Angeles, California
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are considering this as a vacation getaway….GO FOR IT! We just returned from our six night stay at Excellence Playa Mujeres and I can only say we wish we had booked it for six MORE days! Everything about the trip, from start to finish was wonderful! I went in with very high expectations for a true paradise getaway... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Tingo, Excellence Group LLC, Travelocity, BookIt.com, Despegar.com, Venere and Otel so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

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Room/suite (1490)
Dining (767)
Pool/beach area (1651)
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Hotel & grounds (1654)
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Videos (22)
Family/play areas (18)
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Amenities (131)
Beach (10)
Excellence Club Pool (13)
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Junior Swim Up Suite Pool View (54)
Lazy River Pool (15)
Main Pool (24)
Restaurants and Bars (120)
The Hotel (42)

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Hotel & grounds (7)
Room/suite (2)
Dining (2)
Other (5)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Playa Mujeres #1 On the Beach Hotel in Playa Mujeres #1 Top resorts Hotel in Playa Mujeres
Hotel Class
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
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