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All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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Ranked #1 of 4 hotels in Playa Mujeres
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5 of 5 stars reviewed yesterday
DonaldD123 Morris County, New Jersey
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5,758 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Morris County, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

There isn't anything you can say bad about this place! The staff are amazing and will tend to your every need. The food, drinks, room, pools, etc are everything you could want in a 5 star hotel. Simply amazing! This was our second visit and won't be our last.

Was this review helpful? Yes 1
Plano, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just got back from our second visit to this incredible destination and we are again unable to say enough great things about our stay! I was worried our return visit would not be as great but it was even better - which seemed impossible!! But at this resort they just keep adding things to make your stay over the top!... More

Was this review helpful? Yes 1
Waukee, Iowa
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I cannot being to say how much I loved my stay at the Excellence. From the moment I arrived until the moment I left the service was unparalleled. I have stayed at some extravagant hotels but the service here stands supreme. The staff is courteous and kind, they go out of their way to make sure your stay is one... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Just a quick review on the Excellence PM. If you are reading this an considering going for a couples holiday or honeymoon, Do it! You will not be disappointed. It was without doubt the best hotel I've stayed in, best room, best restaurants, best food, best facilities and most of all it had the best service. The staff are what... More

Was this review helpful? Yes 1
Detroit, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

I traveled here from July 13 - July 21st and immediately upon arriving we received complimentary sparkling champagne. Our luggage was delivered to our room and we received a short tour of the property. The property is relaxing and beautiful. Amanda was very friendly during check-in and had a bunch of jokes to tell. Everyone was very nice and spoke... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the by far the best hotel I have ever stayed in! Beautiful resort, great food and drinks. Entertainment galore! You do not have to book for dinners! Outstanding! The spa is amazing with the lazy river that wraps around it. The outside restaurants are great, you can order breakfast, lunch and dinner.

Was this review helpful? Yes 3
Norwich, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

O.M.G. This resort is amazing the best place we have ever stayed! The food is the best and the choice is just incredible. The staff are just so friendly and cater to your every need. Quiet pools if you want or noisy action packed pool bar there should be a pool menu there are so many here! The beach is... More

Was this review helpful? Yes 6
Cypress, Texas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first time to resort and we were very pleased!! Our ceremony was beautiful! Andrea the wedding coordinator was very kind and made everything stress free. Carlos the photographer for our wedding took gorgeous photos!! We loved this place! Rooms are fantastic! Great time at the pool! Service is fantastic! We will definitely be returning!!!

Was this review helpful? Yes 3
Rialto, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Excellence Playa Mujeres is a wonderful resort! Hotel and grounds are clean and impeccable. The staff throughout the resort are all very professional and friendly. So many good things to say...let me just list them: Upon arrival you are greeted with champagne and a cold, rolled washcloth that's smells like heaven! Its just what you need after a day... More

Was this review helpful? Yes 6
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

y husband and I visited Excellence Playa Mujeres and Excellence Rivieria Cancun as part of a two centre holiday deal (6 days in each) which was a great idea. Both hotels were first class, the best 5 star all inclusive hotels I have ever experienced. The Playa Mujeres is a newer hotel so it had some added extras such as... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Tingo, Excellence Group LLC, Travelocity, BookIt.com, Hotels.com and Venere so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

9,363 photos of this hotel

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Room/suite (1494)
Pool/beach area (1655)
Dining (769)
View from room (514)
Hotel & grounds (1658)
Bathroom (108)
Videos (22)
Family/play areas (18)
Business center/function rooms (23)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
Beach (10)
Excellence Club Pool (13)
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Junior Swim Up Suite Pool View (54)
Lazy River Pool (15)
Main Pool (24)
Restaurants and Bars (120)
The Hotel (42)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
Room/suite (2)
Dining (2)
Other (5)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Playa Mujeres #1 On the Beach Hotel in Playa Mujeres #1 Luxury Hotel in Playa Mujeres
Hotel Class
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
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17 questions

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