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Excellence Playa Mujeres

5.0 of 5 Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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#1 of 4 Hotels in Playa Mujeres
5,942 Reviews 4.5 of 5 stars
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5,942 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just got back from our Buddymoon with 20 of our closest friends and I have nothing but amazing things to say about this place. Everything was perfect. But one thing that stood out more than anything was an employee named Juliana(worked poolside).SHE IS THE BEST!!! Our whole group consisted of bartenders, servers, restaurant ownera, former bartender and former servers.... More

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Middletown, New York
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been to 6 other 5 star, adult, all-inclusives this is by far the best. You will not regret booking this place. They treated us like royalty. We asked for building 8 they accommodated us. Here's some things to be aware of:--- If you're looking for the Jersey Shore you wont find crashing waves here but the beach is nice,... More

Was this review helpful? Yes 5
MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This resort is beautiful. The ground are well kept and the room was clean. This is an amazing relaxing couples get away. I would do the Excellence club if you like higher end cocktails. We are going back. Spa is a must see.

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Woodstock, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I don't think I can really add to what others have already stated about this amazing property. I had some personal friends recommend Excellence but I didn't just rely on their reviews. I certainly did my own research and as you've likely discovered you can hardly find a negative statement associated with Excellence Playa Mujeres. We celebrated our 15 year... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I came on our honeymoon, and we couldn't say anything bad!! The staff was so outstanding and very accommodating! The food and entertainment were also amazing! We will absolutely be back, you have to stay here!!!! Thank you to all the amazing staff, you made our honeymoon a dream come true!! :)

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scotland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I returned to Excellence Playa Mujeres in June 2014 for my wedding anniversary, having came here for our honeymoon. Another fantastic stay, I cannot praise it enough. There is no place like it on Earth! Every wish, want and request is catered for. This is complete indulgence and I have never been anywhere else like it. We were not bothered... More

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New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 6 days in February. Absolutely loved EPM. The 2 downsides were as follows: (1) The buffets were terrific, but dinners were just plain average. (Although the hibachi was great.) (2) I acknowledge that the hotel cannot guarantee requests, but at least don't provide a room that is completely opposite the request in ever aspect. 1-floor RTT overlooking spa... More

Was this review helpful? Yes 4
Columbus, Ohio
Top Contributor
127 reviews 127 reviews
39 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

Like a number of other couples, my wife and I stayed here for the first week of our Honeymoon (second week will be at Sun Palace, Cancun). Where to start, first the landscaping is absolutely beautiful which is always a good indicator of how the hotel or resort is being maintained. The service throughout the resort was fantastic 99% of... More

Was this review helpful? Yes 2
Lincoln
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just stayed at the wonderful Excellence Playa Mujeres for our honeymoon. We were in building 7 & found it to be ideally located, a short walk to our private Excellence club pool, the beach and the restaurants but still peaceful at night. In short the hotel and staff are amazing! Both my partner & I have travelled to... More

Was this review helpful? Yes 5
North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful time at the Excellence. Room was great, fridge stays "cool", not cold. But nice to have a few beers/water/soda if necessary. Was great to not have reservations at the resort. If you ate before 8 pm, you usually didn't have a wait. Italian, Mexican, French and steak house were great. Ate at Asian restaurant twice, was the... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Excellence Group LLC, BookIt.com, HotelTravel.com, getaroom.com and Tingo so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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