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Excellence Playa Mujeres

5.0 of 5 Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
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#1 of 4 Hotels in Playa Mujeres
5,945 Reviews 4.5 of 5 stars
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5,945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment you arrive, you know you are in a special place. You are welcomed with a champagne toast, escorted to an incredible junior suite and treated as if you are the most important people at the resort. We have travelled all over the Carribbean and Mexico and have NEVER had better accommodations, better food or received or met... More

Was this review helpful? Yes 5
Fort Collins, Colorado
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned to the Excellence Playa Mujeres and it was our best trip ever. I can not say enough about the resort and it's service. Rooms are beautiful and so is the location. The Agave is our favorite restaurant and we had the best Mexican dinner ever. Margaritas were great with the stuffed relleno and tamales. Edgar whom we ask... More

Was this review helpful? Yes 5
Milwaukee, Wisconsin
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at Excellence Playa Mujeres September 21-28. I had been looking forward to visiting this resort for years. We have been to many resorts in Mexico and the Caribbean and I knew Excellence had a great reputation. We debated between a rooftop suite in the regular section vs just Ocean Front in the Excellence Club and we're so glad... More

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just got back from our Buddymoon with 20 of our closest friends and I have nothing but amazing things to say about this place. Everything was perfect. But one thing that stood out more than anything was an employee named Juliana(worked poolside).SHE IS THE BEST!!! Our whole group consisted of bartenders, servers, restaurant ownera, former bartender and former servers.... More

Was this review helpful? Yes 3
Middletown, New York
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've been to 6 other 5 star, adult, all-inclusives this is by far the best. You will not regret booking this place. They treated us like royalty. We asked for building 8 they accommodated us. Here's some things to be aware of:--- If you're looking for the Jersey Shore you wont find crashing waves here but the beach is nice,... More

Was this review helpful? Yes 9
MN
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is beautiful. The ground are well kept and the room was clean. This is an amazing relaxing couples get away. I would do the Excellence club if you like higher end cocktails. We are going back. Spa is a must see.

Was this review helpful? Yes 1
Woodstock, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I don't think I can really add to what others have already stated about this amazing property. I had some personal friends recommend Excellence but I didn't just rely on their reviews. I certainly did my own research and as you've likely discovered you can hardly find a negative statement associated with Excellence Playa Mujeres. We celebrated our 15 year... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I came on our honeymoon, and we couldn't say anything bad!! The staff was so outstanding and very accommodating! The food and entertainment were also amazing! We will absolutely be back, you have to stay here!!!! Thank you to all the amazing staff, you made our honeymoon a dream come true!! :)

Was this review helpful? Yes
scotland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I returned to Excellence Playa Mujeres in June 2014 for my wedding anniversary, having came here for our honeymoon. Another fantastic stay, I cannot praise it enough. There is no place like it on Earth! Every wish, want and request is catered for. This is complete indulgence and I have never been anywhere else like it. We were not bothered... More

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New Jersey
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for 6 days in February. Absolutely loved EPM. The 2 downsides were as follows: (1) The buffets were terrific, but dinners were just plain average. (Although the hibachi was great.) (2) I acknowledge that the hotel cannot guarantee requests, but at least don't provide a room that is completely opposite the request in ever aspect. 1-floor RTT overlooking spa... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
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TripAdvisor is proud to partner with Amex, Travelocity, Hotels.com, BookIt.com, getaroom.com and Tingo so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun

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Excellence Club Pool (13)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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