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Excellence Playa Mujeres

5.0 of 5 Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
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Excellence Playa Mujeres
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Excellence Playa Mujeres
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6,294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fraser Valley BC
Top Contributor
66 reviews 66 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed today NEW

Before you ignore this review thinking that some people are never satisfied -pls look at previous reviews lve written for EPM. This was our favourite hotel, we loved it. We have visited many times during the past 4 years. However, there was a huge shift in the standards in the resort. The buildings are still well maintained, clean and comfortable.... More 

Was this review helpful? Yes 4
Huntersville, NC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed today NEW

The staff at this resort do everything possible to make your experience exceptional. I truly appreciate their effort. The negatives are few, but if prepared, will help mitigate minor inconveniences: 1. Buildings #7, #7B and #8 are wonderfully located providing easy access to the main areas, however, afternoon and night time entertainment will interfere with afternoon siestas and night time... More 

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Chicago, Illinois
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I dont have extensive experience with all inclusive resorts (AIRs). However, Every AIR seems paltry compared to Excellence Playa Mujeres (EPM). Perfect chill, relax and enjoy king of Adults only AIR. I have written a very detailed review of EPM , room, amenities and restaurants/food on my travel blog http://www.iclicu.com/cancun/#more-525 We stayed in swim up junior room which is part... More 

Was this review helpful? Yes 1
Stoney Creek, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the first resort I wanted to go back to .The service grounds food were all excellent. The entertainment was good but not great, WiFi was good but the beach was so-so but my room was well-appointed. You won't be disappointed in this resort Too bad my travel-agent booked me in the wrong Excellence resort this year

Was this review helpful? Yes 1
Tucson
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an adults only, all-inclusive absolutely first rate resort. And when its says all inclusive it means the tips and drinks, all non-motorized water sports - everything. Nine restaurants, 11 bars,seven pools and many Jacuzzis. The rooms are spacious and we had our own private Jacuzzi. All the restaurants were wonderful with fabulous food, except one (The Barcelona was... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We arrived home today after two amazing weeks at Excellence. Could not have asked for more, the staff are so helpful and the food and drinks are excellent. Whilst we did have one or two issues it was certainly nothing to ruin our trip or even take the shine off. We asked to change rooms as we were at the... More 

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skippack, pa
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our first trip to this hotel. We have been to the Excellence in Punta Cana many times and thought we would try this one for a change of pace. WE were not disappointed. The hotel was gorgeous, a little more elegant than Punta Cana . All the grounds were manicured to perfection. Our room was beautiful, they looked... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Travelers!! You must take a trip to this resort. I am actually here now for the fifth time and it continues to be the best place in Mexico to vacation. Vilma, Virginia and Carolina are amazing. The restaurants are fabulous and the beach is long and quiet. Sooo sad I have to leave but will be back again in couple... More 

Was this review helpful? Yes 1
Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed yesterday NEW

The resort is perfect. Did not experience any of the room issues or failures, nor did any of the twenty to thirty people we spoke with the four days we were there. I'm not picky, I east liver, onions, brocolli, may foods people don't like, so if I thought the food was not good, I suspect most people will hate... More 

Was this review helpful? Yes 1
Dorset
Contributor
17 reviews 17 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I rarely revisit a hotel because the second visit is sometimes disappointing, not having the magic of the first visit. There was no such disappointment in this, our second visit to EPM. Despite the fact that the weather was sometimes wet and windy, we had a truly wonderful time. On arrival, we were surprised and delighted at... More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(77)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(54)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, BookIt.com, Hotels.com, Caribbean Online Mgt Corp., Amex, Orbitz, getaroom.com, Travelocity and Tingo so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 On the Beach Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres

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Amenities (131)
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Beach (10)
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Excellence Club Pool (13)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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Junior Swim Up Suite Pool View (54)
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