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Excellence Playa Mujeres

Travelers' Choice award winner
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Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
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7,824 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Deptford
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed today NEW

We came back to Excellence after being comped a couple of days due to some issues we had last year. (See previous review) it truly is a beautiful resort with plenty of bars and restaurants and lots to do during the day. We spent our days by the pool and took the Sky Rider tour which was pretty neat. The... More 

Was this review helpful? Yes 1
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent 7 days at Excellence for our honeymoon. We were treated like royalty from the moment we got there. The staff is exceptionally pleasant and very friendly. You have 9 restaurants to select from. Our favorite was Basmati-best Indian food ever and Agave (Mexican)for the appetizers and guacamole of course. The staff totally pampered you and were extremely accommodating.... More 

Was this review helpful? Yes 2
Rahway, New Jersey
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

To say this resort lived up to its expectations would be an understatement. We had been on TA reading reviews, forum posts, and looking at pictures for months and thought we knew what to expect. This resort blew us away. The first day started out with lunch with Luis in Toscana, where he just brought us more and more drinks... More 

Was this review helpful? Yes 8
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I came here to celebrate her birthday and to have a romantic getaway. Our room was amazing with a terrace view with large spa tub and lounge bed!!! The staff at the resort are committed to high quality service and give everything to ensure your stay is wonderful. The best part of our stay was our beach... More 

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Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in Excellence Playa Mujeres (Excellence Club,) on my honeymoon, from 6/29 - 7/6. The resort and beach was incredible. The beach was pristine, clean, and beautiful. The resort, likewise, was beautiful, very clean, and full of numerous large pools that wind all throughout. Unlike some resorts, the pictures on the website accurately depict the quality and cleanliness. AMAZING... More 

Was this review helpful? Yes 2
Denver, Colorado, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the minute we checked in to the minute we checked out we were treated like royalty! A little background. This is our third time at this hotel. We love it so much that i wanted to come back for my 30th and my dads 61st birthday with my family. I was a little worried because my parents are so... More 

Was this review helpful? Yes 4
Newcastle upon Tyne, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my first ever trip advisor review, but just had to share how amazing this hotel is. My parents had recommended this hotel for our honeymoon having stayed twice before, so it was an obvious choice for our honeymoon. We couldn't be more pleased that we did. The room was lovely with excellent facilities. We ate in all 9... More 

Was this review helpful? Yes 4
Barrie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I came here in July 2012 and had to go again in July 2015. Let's just say I look forward to coming here every time. I had a swim out room both times and loved it. The food is amazing. The drinks were outstanding. I could honestly say this is beyond a 5 star!!!!! I recommend the spa for couples.... More 

Was this review helpful? Yes 1
Maryland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first visit was dynamite and the second time around sold us on an upcoming third visit in 2016! The Excellence title is an accurate description of there services, accommodation, entertainment and cuisine. If this will be your first time visiting be sure to join the bike tour, join Laurie Vincent's Hiphop Abs workout and the Excellence Couples message! The... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just come back from a 2 week holiday at this hotel. It is the second time we have been and we absolutely love it. The hotel is very cleverly designed so that all the rooms are overlooking a pool. There are several that form a river with hammocks hanging over the water, bridges across to... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Room service(80)
  • Lobster house(71)
  • Lazy river(64)
  • Very good(55)
  • Martini bar(49)
  • Main pool(47)
  • Chez isabelle(43)
  • Flavor Market(21)
  • Breakfast buffet(20)
  • Ocean views(19)
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11,726 photos of this hotel

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Room/suite (1958)
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Pool/beach area (2220)
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Dining (1136)
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Hotel & grounds (2108)
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Business center/function rooms (34)
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Bathroom (139)
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Family/play areas (23)
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Other (2962)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
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Beach (10)
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Excellence Club Pool (13)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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Junior Swim Up Suite Pool View (54)
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Lazy River Pool (15)
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Main Pool (24)
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Restaurants and Bars (120)
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The Hotel (42)

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Hotel & grounds (9)
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Room/suite (5)
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Dining (4)
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Pool/beach area (2)
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Other (5)
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