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All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
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5 of 5 stars reviewed yesterday
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5,194 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I've given this a 5 star because it would be unfair to give it any other rating. The positives out weigh the negatives but we did notice that the little extras had to be asked for like nicely decorated turn down service which some people freely got. We went for our honeymoon and upgrades to the excellence rooms . We... More

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San Diego, California
1 review
5 of 5 stars Reviewed yesterday NEW

We celebrated our 50th wedding anniversary and were treated extremely well. The concierges, Vilma, Kikare, Abraham and Dahlel, went beyond our expectations, to make sure we were well cared for. The beach attendant, Manuel was very accommodating as well. We love the Indian restaurant. Juan the manager and Atidel the waiter, provided great service. Eric, the waiter in the Italian... More

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Andover, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from 11 nights at this resort and all I can say is wow... The rooms are excellent well kept and clean, we stayed in an roof top terrace suite with a view of the spa and lazy river pool. After seeing the ocean front roof top terraces I am glad I didn't pay the extra for the excellence... More

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Fort Myers, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

2nd time in Excellence Playa Mujeres, the extra charge for the club is well worth it. Susan from Berwick Travel is very special. She managed every thing beautifully. This was our 4 trip using Susan, Sorry we did not use her for the previous 70 trips. The Excellence group also is a great choice. Fore a little more money you... More

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Kitchener, Canada
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed a wonderful 12 day holiday at the Excellence at the end of March, early April 2014. We booked the Excellence Club Ocean View. We loved the resort, the food was good, the room was spotless but the people were the highlight. Kudos to the resort for ample chairs with shade and to the staff for managing chair saving.... More

Was this review helpful? Yes 1
Edmundston, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am just back for a week stay at this Excellence resort. The first thing you notice when ou arrive is how much the staff is well trained to look after you. From the reception to the cleaning lady, the service is extremely friendly. Many staff even remember your name or the drinks you prefer! The food was very tasty... More

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Blainville, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our 2nd 2w. vacations in 2y. We had a room in the Excellence Club section. The first day on arrival we asked for a different room with a location best for our taste and the following day we were moved to that room! The staff was fantastic and working as a whole to make everything exceptional. we have... More

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Nixa, Missouri
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our recent vacation to Excellence Playa Mujeres. This is a beautiful resort and they maintain it extremely well. They offer some top shelf alcohol, but premix many of their tropical drinks. In my opinion, the food wasn't ideal. It was sort of hit or miss. We made an effort to try all the restaurants except the Indian... More

Was this review helpful? Yes 3
Princeton, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

the food, the drinks, the service, the rooms, it was all AMAZING! It cost us $7,000 for 10 days but it was worth every penny. The lobster house was my favourite place to eat. after one meal there, i asked my waiter if we could do that all again and he brought us the same meal again!! Of course my... More

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Chicago, Ill
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved the Excellence..Have stayed at both resorts in the Cancun area. Like the beach at Mujeres the best. Food, Awesome loved every dinner, absolutely no complaints Best , is NO RESERVATION NEEDED! Room Service, Fast and efficient, exactly what we ordered. Nice portion sizes and presented well. Our Room, well appointed with every ammenity you will need. Plus robes... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(78)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(55)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun > Playa Mujeres
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Official Description (provided by the hotel):
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Playa Mujeres Hotel
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Playa Mujeres
Excellence Playa Mujeres Cancun

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