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All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
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Excellence Playa Mujeres

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5,205 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,711)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I really liked the resort. It was clean and modern. The resort caters mostly to younger couples so it's always fun around the main pool. I would have liked a little more day and nighttime entertainment. It was a little boring at night after the show was over. I was not thrilled with the food. The breakfast and lunch time... More

Was this review helpful? Yes 3
PA
Contributor
14 reviews 14 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

First Time... WOW! If you have a problem with this adult-only all-inclusive diamond, you either haven't traveled much or you shouldn't be traveling. Pictures don't do justice!!! Very Safe -- you go through 3 security checkpoints just to get in. Used Cancun Transfers from/to airport without a hitch. Check-in very efficient with champagne & cold towel while you wait. The... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent it was! From the moment we arrived to the moment we left it was amazing. The staff are super friendly and most accommodating. The rooms are very nice but the bed was too firm for us so they added a thick foamy to our mattress which helped a great deal. Just ask housekeeping! My husband spent two nights on... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed yesterday NEW

Undoubtedly one of the best hotels we have been to!!! If you are unhappy with rushing to make dinner reservations upon arrival at your hotel....if you dislike wearing a plastic identity bracelet to indicate which hotel you are a guest at, then Excellence Playa Mujeres in Cancun, Mexico is your hotel of choice. They host 9 a la carte restaurants... More

Was this review helpful? Yes 3
scotland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went here in June 2013 for my honeymoon and loved every second of it. From the moment we arrived to the moment we left we were treated like royalty. Room was great, spacious and luxurious. Food excellent and was never allowed to get hungry. Drinks were great and the minibar selection was outstanding!! Loved the daily turndown service. Beach... More

Was this review helpful? Yes 2
Ft. Lauderdale, FL
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

It's April 21 and it's 1154 pm. Normally the sounds of the ocean and the breeze through the palms would be putting most at the resort to sleep. But not now, nope, we are all listening to the sounds of a neighboring building under construction. Since 9 am it's been piling after piling being pounded into the ground. It's loud....VERY... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently returned from our 3rd trip to this property. Upon arrival, Claudia and the staff of the Excellence Club made us feel at home as always. There seems to be a renewed effort to exceed expectations by all the staff. Also, it's always good to see familiar faces when we return. Every morning Cecelia has that big smile to... More

Was this review helpful? Yes 6
Succasunna, New Jersey
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This was the first time my wife and I stayed at Excellence Playa Mujeres. Last year we stayed at Excellence Riveria Cancun on two occasions with a great experience and as a result decide to try out this resort. Overal Excellence Playa Mujeres is a Beautiful Resort and almost a carbon Copy of their Siter resort including the service and... More

Was this review helpful? Yes 14
Long Island City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just got home from our 11 night Honeymoon at Playa Mujeres, I have given a 5 because I feel a lower score would only be given because it wasn't for my husband and I. There were a lot of negatives but I think there are a lot of positives that outweighed the negatives drastically. We had stayed in the 2... More

Was this review helpful? Yes 5
montreal
Contributor
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our second stay at Excellence Playa Mujeres. We had such a good time the year before that it was easy to decide to re-live the excellence experience. We were not disappointed and in some ways this time was even better than the first time. We had a Two Story Rooftop Terrace Suite with pool ( 8401 ) like... More

Was this review helpful? Yes 4

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Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(78)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(55)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun > Playa Mujeres
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Official Description (provided by the hotel):
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Playa Mujeres Hotel
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Playa Mujeres
Excellence Playa Mujeres Cancun

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