We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Playa Mujeres hotels

Excellence Playa Mujeres

5.0 of 5 Resort (All-Inclusive)   |   Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
Hotel website
Hotel amenities
Offers & Announcements
15% off room rate
Save Saved
You added Excellence Playa Mujeres to your Saves list
Excellence Playa Mujeres
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
94%
A recent review
5 of 5 stars reviewed yesterday
Lynn T Yonkers, New York, United States
Write a Review

5,172 people have reviewed this hotel

Traveler rating
    4,102
    765
    191
    74
    40
See reviews for
126
4357
46
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,700)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Yonkers, New York, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all each and every review of this resort was 100% correct!!!! We just returned from a week (April 6th to the 13th) at this slice of paradise. I have traveled to many all inclusives but this resort tops them all! First I want to thank Iroel Martinez from Dreamdays.com. We paid extra to have a private car pick... More

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort is an escape to paradise that keeps us visiting again and again. The staff are the friendliest, most attentive people. It is ultra clean and groomed daily outside. The rooms are the best with king beds, great views from wherever, jacuzzi that opens to the outdoors or closes within the room. A rain shower mixed with a regular... More

Was this review helpful? Yes 2
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellence doesn't do this resort justice. Everything is above and beyond excellence. The restaurants, the rooms, the grounds, and especially the service. Whatever you need whenever you need it they are there. This resort is top notch in every way. We will be back every chance we get.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at Excellence Playa Mujeres just last week and could not have possibly been happier. Absolutely beautiful, luxurious, plush. I swear we felt like celebrities. From champagne and cool towels right when we got there to members of the staff knowing us by name and giving us big hugs as we left, it was an amazing experience. Efren at... More

Was this review helpful? Yes
Saint John, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back today! Beautiful resort. Extremely clean grounds. Lush gardens. Beautiful pools. Workers were everywhere, cooking, cleaning, serving and were extremely friendly and helpful. Evening shows entertaining. Beach close to resort and clean. Restaurant selection extensive with great food. I recommend doing the bike tour at the beginning of your vacation, it's gives you a little overview of the... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just visited Excellence @ Playa Mujeres and enjoyed a great 10 days (March 31 to April 9) vacation for the following reasons and people most importantly: 1- The resort is huge with over 450 rooms but we never felt the crowd neither any or hardly any waiting time at meal time. 2- The cleanliness of the resort was amazing every... More

Was this review helpful? Yes 1
Fleming Island, Florida
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here a few months ago and I am just getting to my review. From the moment we pulled up to the lobby, it was perfect paradise! You will never be bored, will be treated like royalty and everything is posh. Lots of beach activities, bars, music and good food. Staff were all over you to be helpful and... More

Was this review helpful? Yes 2
Dollar, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Excellence Playa Mujeres just gets better and better. My wife and I who live in Scotland have recently returned from our 5th consecutive annual 3 weeks holiday there. It is 5 Star + luxury for fine dining, accommodation, amenities, landscaped gardens and superb service from willing and wonderful staff. Violente deo, we will return next year. David & Liz... More

Was this review helpful? Yes 2
Manchester
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's taken me a while to write a review, think this is because it's been a massive drop back down to earth and I've missed Excellence Playa so much, have honestly thought about our time there every single day. We spent our 10yr anniversary at Excellence following a recommendation from a couple we know. So we knew how great it... More

Was this review helpful? Yes 5
London, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment the doors to the reception opened, the perfect holiday emerged. The manager greeted all the just arrived guests with "welcome to Paradise" and she was not lying!!. I have never stayed at an all-inclusive before, nor have I done a resort holiday (I am a bit hyper and need to rush around), but this holiday showed me... More

Was this review helpful? Yes 2

Been to Excellence Playa Mujeres? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(90)
  • Lobster house(78)
  • Lazy river(72)
  • Very good(61)
  • Martini bar(55)
  • Main pool(52)
  • Chez isabelle(46)
  • Flavor Market(25)
  • Breakfast buffet(23)
  • Beach area(21)

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam, Playa Mujeres, Cancun 77400, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun > Playa Mujeres
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Excellence Playa Mujeres 5*
Official Description (provided by the hotel):
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Hydro-Spa pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Orbitz, Excellence Group LLC, Tingo, BookIt.com, Amex, HotelsClick, Venere, Cheap Tickets, getaroom.com, Hotels.com and Otel so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Playa Mujeres Hotel
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Playa Mujeres
Excellence Playa Mujeres Cancun

Owners: What's your side of the story?

If you own or manage Excellence Playa Mujeres, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.