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Villa del Palmar Cancun Beach Resort & Spa

Certificate of Excellence
Carr Punta Sam Km 5.2, Playa Mujeres 77400, Mexico
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Villa del Palmar Cancun Beach Resort & Spa
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Villa del Palmar Cancun Beach Resort & Spa
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2,394 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsinki, Southern Finland, Finland
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

We returned to Villa del Palmar Cancun for our 3rd visit because we found it to be an exceptional property in a great location with lots to do. However, on this trip I had the unfortunate luck to step incorrectly on the beach, resulting in a fractured ankle requiring surgery. In our opinion the staff of Villa del Palmar Cancun... More 

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North Caldwell, New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is beautiful! From the tastefully decorated room interiors to the lush lanscaping, it makes you feel like you are in paradise. We stayed in a one bedroom suite, which was like a one bedroom/two bath condo. We had a full kitchen with an open concept living/dining room. There was a murphy bed in the living room that was... More 

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Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear favorite guest of Villa del Palmar 186susanT186: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Villa del Palmar is a very nice place to enjoy the view of the Caribbean waters and relax with the breeze of the ocean. The staff is super friendly, alwasy propmt to serve you, a first class resort, with excellent nice reastaurants. You dont need to go out to find a nice place for a romantic dinner. The suites are... More 

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Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Favorite guest of Villa del Palmar Alba19540414: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

we have a great time it this resort, it doesn't have the best beach in Cancun but for sure is one of the best resorts in the world. excellent service and food. we can't wait to go back. the stake house is really good.

Was this review helpful? Yes 1
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Eliezer M: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your well-earned vacation. Your kind words... More 

Providence, Rhode Island
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

PROS: The report itself is beautiful. CONS: 1. Beware when using wifi. You will be charged a hefty fee for using wifi – also, the charge is per device on which you use wifi on. This means that if you use it on your phone, and on your laptop you will be charged twice for each day of your stay.... More 

Was this review helpful? Yes 4
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

- Super friendly staff. Everyone was happy to do whatever they could to make our visit as pleasant as possible. - Beautiful grounds. - Rooms were large, well appointed, super comfortable, and had fantastic views. - Food was very good, including the buffet. We ate at several different restaurants. - We "unplugged" for the week so I can't comment on... More 

Was this review helpful? Yes 1
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Bill J: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your well-earned vacation. Your kind words... More 

West Sacramento, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Villa del Palmar offered everything you could ask for on a vacation - beautiful, COMFORTABLE units with washers and dryers (great on long trips), fantastic staff, and an amazing property. The question isn't "will we be back" but "when can we get back there??".

Was this review helpful? Yes
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Favorite guest of Cilla del Palmar Ceyaka: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had our wedding at Villa del Palmar this past week and it was the best trip and experience of our lives! Service was top-notch. We had so many kind staff members taking care of us. Roger was always getting us involved at the pool and doing activities. Jacob, Lety and Benjamin by the pool were always around checking on... More 

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went to this resort for a wedding this past week. The resort was perfect! It was absolutely gorgeous, and the food (particularly at the restaurants) was fantastic. Most resorts that offer all-inclusive packages have sub-par food to say the least, but this resort was not like that at all. The restaurants had food that was actually good and would... More 

Was this review helpful? Yes 1
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear favorite guest of Villa del Palmar Chris J: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of... More 

Coconut Creek
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well when I review, I can be critical of faults, well you will not get any of that here from me today. This was by far the best Resort I've been to...maybe ever. I've been to 5 star resorts on Waikiki Beach in Hawaii, that doesn't come close to the class & sincerity of the staff here. Wife and I... More 

Was this review helpful? Yes 1
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Steve B: Warm greetings from beautiful Isla Mujeres, Mexico. On behalf of all of us at Villa del Palmar Resort & Spa, we want to thank you for the awesome comments you posted on our behalf. We are honored and trilled that we were able to contribute to your wellbeing and enjoyment of your well-earned vacation. Your kind words... More 

Hotel Review Summarization

What travelers say

  • Hotel zone(19)
  • Room service(17)
  • Very nice(12)
  • Bedroom suite(9)
  • Time share(9)
  • Breakfast buffet(9)
  • Golf cart(7)
  • Car ferry(6)
  • Timeshare presentation(6)
  • Hot tub(4)
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Two Bedroom Penthouse Suite (206)

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