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The Beloved Hotel

Travelers' Choice award winner
Hotel website
Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
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The Beloved Hotel
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2,183 Reviews from our TripAdvisor Community

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Traveler rating
    1,751
    283
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    33
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689
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (729)
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    (2183)
  • Mar-May only
    (551)
  • Jun-Aug only
    (590)
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There are newer reviews for The Beloved Hotel
See the most recent reviews
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 27, 2013

Stayed in a penthouse suite for 8 nights from the 20th August. Excellent stay - can't fault it. Room was very impressive - huge and superbly maintained. The pools and beach area were beautiful, lots of day beds and loungers and even though the hotel was full, it never felt crowded or too busy. I tend to avoid all inclusive... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 27, 2013

Absolutely love this place!!! 3 adults - my two daughters (18 and 20) and myself just came back from Mexico. We stayed in The Beloved Hotel August 19-26. Our room was swim-out room with the private garden on the first floor (room #200) - two double beds and sofa that we asked to be turned to bed for my daughter.... More 

Was this review helpful? Yes 2
Torbay
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 27, 2013

This place is everything others reviewers have said so I am not going to repeat. I am going to tell you what happens if something goes wrong. Whilst visiting with my mum and 10 year old daughter, my mum had a very bad accident. She had to go to hospital and have surgery. The accident happened outside the resort whilst... More 

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Montreal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 24, 2013

We stayed at the Beloved Hotels for ten nights for our annual relaxing vacation with the children in early August 2013. We are a family of 2 adults and 2 children aged 8 and 4 years old. The hotel’s concierge booked our transfer from the airport to the hotel and although our flight was 30 minutes early, our driver was... More 

Was this review helpful? Yes 5
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Thank you very much for taking the time of sharing your vacation experience with us. It is our pleasure to know that The Beloved Hotel Playa Mujeres have met your expectations, making you feel relaxed and pampered all the time. Our commitment is to make of every guest experience, as exceptional and unique as it can be. On the other... More 

Boston, Massachusetts
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 22, 2013

My husband and I just returned from spending 5 days in this wonderful place. We can't wait to go back! We celebrated our two year anniversary and the staff was so thoughtful - delivering champagne and fruit to our room on two nights!! I can't say enough - believe what you read and see! This hotel is a hidden gem.... More 

Was this review helpful? Yes 1
London
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 21, 2013

As per all the other reviews on here, this place really is a secret oasis. As soon as you enter the resort you are treated like royalty, the resort is so well kept as there are many staff who work tirelessly taking great pride in their work and always smiling and saying hello. The rooms are truly amazing, you couldn't... More 

Was this review helpful? Yes 3
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Thank you for taking the time to provide a detailed review of your recent stay at The Beloved Hotel Playa Mujeres. It's a pleasure to hear from you and to see that you enjoyed your vacation with us. We were pleased to know that your relaxing vacation with us was highlighted by the courteous attention of our staff, comfort room... More 

Great Malvern, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 20, 2013

My wife and i stayed at the Beloved from the 10th to the 17th of August and we both agree this must be close to them pearly gates as you can get.We arrived in Mexico after a 101/2 hr journey expecting our transport[arranged through the concierge at the Beloved}to be waiting,nobody was there,and we had to be shown after20mins of... More 

Was this review helpful? Yes 1
Bucharest, Romania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 19, 2013

My husband, our 12 years old son and me spend 12 perfect days in this Heaven place. The fact that sets apart this really amazing hotel placed in a wonderful place is the service. Everyone is super-friendly and polite, always smiling and always trying to do their best to make your vacation the best you ever had. As they get... More 

Was this review helpful? Yes 2
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

First of all we would like to thank you for the time that you have invested in sharing your experience during your stay in our hotel, we are glad to know that you endorsed our property highly. We are pleased to know that your relaxing vacation with us was highlighted by our hotel facilities, the quality of food and beverages... More 

Princess town
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

This trip was amazingly beautiful. My boyfriend and I celebrated our 3yr anniversary in this gorgeous casita. The room was romantic as well as the vibe. The staff was so friendly. No one was never not willing to lend a hand. It was like the staff new the reason why we there and treated us like royalty. I would recommend... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 16, 2013

I have been thinking about how to write this review since we left The Beloved on Tuesday. Overall, the hotel was great. We did hit quite a few snags that left something to desired. The problems probably arose because there was a wedding while we were there and the staff seemed overwhelmed by the extra work. A little background: My... More 

Was this review helpful? Yes 5
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Thank you for taking the time to provide a detailed review of your recent stay at The Beloved Hotel Playa Mujeres. It's a pleasure to hear from you and to see that you generally enjoyed your visit with us. Thank you as well for adding very generous remarks of the positive sides of your vacation with us, and mentioning the... More 

Hotel Review Summarization

What travelers say

  • Isla Grill(80)
  • Room service(73)
  • Plunge pool(44)
  • Very nice(36)
  • Lupita lounge(31)
  • Breakfast buffet(17)
  • Junior suite(16)
  • Ocean views(10)
  • Kid Club(10)
  • Sushi bar(7)
Questions? Get answers from hotel staff and past guests. Ask a question

3,529 photos of this hotel

Traveler photos: See what travelers like you saw

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Pool/beach area (470)
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Dining (426)
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Hotel & grounds (451)
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Room/suite (510)
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View from room (146)
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Bathroom (64)
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Family/play areas (15)
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Business center/function rooms (1)
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3:16
Videos (8)
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Other (666)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (751)
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Amenities (220)
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Beach (33)
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Beachfront Casita Suite (57)
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Junior Suite (68)
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Main Pool (18)
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Ocean View Terrace Suite (80)
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Restaurants and Bars (83)
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Second Pool (28)
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The Hotel (100)
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Two Story Beachfront Casita Suite (64)

Management photos: Courtesy of the property manager

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Hotel & grounds (9)
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Dining (2)
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Family/play areas (1)
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Business center/function rooms (1)
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Room/suite (5)
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Pool/beach area (2)
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Other (1)
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