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All 4 Playa Mujeres hotels

The Beloved Hotel

5.0 of 5 Resort (All-Inclusive)   |   Condominio Playa Mujeres, Playa Mujeres, Cancun 77400, Mexico (Formerly La Amada Hotel)
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The Beloved Hotel

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A recent review
5 of 5 stars reviewed 1 week ago
Garyballard London, United Kingdom
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1,520 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Beloved Hotel
See the most recent reviews
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time in Cancun, first time all-inclusive - didn't really know what to expect. This place is great. If anything the website doesn't the rooms justice. We had a beachfront casita with roof top plunge pool - the room was well above expectations, lovely view, comfortable bed, plenty of space. The food is very good - four choices of restaurant... More

Was this review helpful? Yes 3
Lockport, Illinois
Top Contributor
80 reviews 80 reviews
11 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled with my daughter (13) during our spring break, the last full week of March. The resort is lovely. Room: 5 Stars! We had a beachfront casita with a private pool, Tierna 1. I can't possibly express how much we LOVED the room. The pictures on the website were accurate. The bed was surprisingly comfortable, not hard at all... More

Was this review helpful? Yes 9
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Allow us to thank you for taking the time to write this review in which you share your experience at The Beloved Hotel Playa Mujeres with all Trip Advisor Readers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We also appreciate your... More

New York, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a tough few months, my husband and I needed to recharge together. Friends recommended The Beloved to us, and we stayed for five nights. It was just what we were seeking. The service was exquisite. Everyone there seemed very invested in us having a good experience as evidenced by their attentive service and desire for feedback. At times it... More

Was this review helpful? Yes 2
los angleles
2 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel looks beautiful, nice beach, lovely pools but the service totally turned our whole family off on this trip. This hotel is also totally dedicated to families with children, especially toddlers. If you are looking for any evening activities this is not the hotel for you. We arrived at 6:00 a.m. and did not receive a room until after... More

Was this review helpful? Yes 19
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

First and foremost we would like to thank you for taking the time to bring your discontent to our attention. We are saddened to hear that your experience with us did not live up to your expectations and we would like to extend our sincerest apologies. However we are certainly baffled by your check-in experience. As in mostly all the... More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Beloved Hotel definitely is on their game. The staff was welcoming and helpful. They upgraded both of our rooms and gave us spa discounts because the rooms weren't ready upon early arrival. The bartenders and wait staff were excellent at suggesting cocktails and menu items. We had one meal flop and we're apologized too repeatedly. The managers take the... More

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent a week with our 7 year-old son and baby. Overall we had a wonderful time and I will explain my title below... What makes the resort a 5 star: - Georgeous property: WOW! The Beloved is very beautiful from the buildings to the pools to the grounds. The grounds were always meticiulously maintained. Extra bonus points for... More

Was this review helpful? Yes 3
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent six days here in March 2014 for our honeymoon. The service was excellent, the grounds beautiful, and the beach amazing. We took a single day trip to Tulum, but spent the rest of our time relaxing on the beach, sailing, and spending a half day in the on-site spa. All excellent. Deeply restorative vacation for... More

Was this review helpful? Yes 2
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: The resort looks 20x better in person than in the pictures. This is typically not true for me for hotels, though it is very much so for the beloved. The modern spa look is pulled off perfectly. The facilities look like they paid a ton of money to look premium. (As they probably did) I stayed in the cheapest... More

Was this review helpful? Yes 3
Columbus OH
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Beloved is beautiful - rooms were amazing, especially the outdoor spaces. King bed is comfortable, but the pull-out sofa is not and if you're sleeping more than 2 it's a tight squeeze (we had a 2 story casita). As others have mentioned, the bathroom and shower are lovely, but no privacy. We really liked the smaller size of the... More

Was this review helpful? Yes 6
ny
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Beloved is a lovely boutique hotel and really very pretty---the pools are so plesant to sit and have very comfortable chaise lounge chairs. The rooms are nice and large and reminded me of being in South Beach. The bathroom was awesome--loved the shower. Lots of closet space and drawers. If you're going with kids--the room can be a challenge... More

Was this review helpful? Yes 26
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Thank you for having chosen The Beloved Hotel Playa Mujeres as your holiday destination and for taking the time to share this review with us. We are certainly disappointed to read that we fell short on your culinary expectations. We take great pride in providing the freshest of ingredients and creating both simple and also creative dining experiences. We also... More

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Additional Information about The Beloved Hotel

Also Known As:
La Amada Resort
La Amada Playa Mujeres
Address: Condominio Playa Mujeres, Playa Mujeres, Cancun 77400, Mexico (Formerly La Amada Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun > Playa Mujeres
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Beloved Hotel 5*
Official Description (provided by the hotel):
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' all-inclusive, in the perfect family-friendly setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more   less 
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