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The Beloved Hotel

Travelers' Choice award winner
Hotel website
Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
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The Beloved Hotel
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2,189 Reviews from our TripAdvisor Community

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Traveler rating
    1,756
    284
    94
    33
    22
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692
1,156
41
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (730)
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Snellville, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had visited The Beloved Hotel three years ago as a couple. This year we decided to go back with our 15-year-old daughter. Our first experience was Great, but our second trip was even Better. The grounds are extremely clean and much attention is paid to the facilities. There is some work occurring , and it is understandable that they... More 

Was this review helpful? Yes 4
Oslo, Norway
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just returned from our 14 nights stay at the Beloved, and it was amazing! The beach is absolutely gorgeous, suite nice and spacious, the staff is always smiling and happy to assist. Good food, you can pretty much get whatever you want even if it's not on the menu. The only negative is the entertainment at night, or may... More 

Was this review helpful? Yes 4
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I never write reviews, just don't really care to most of them - until today! First off - everything you read (positive) about this place is CORRECT! All the nit-picky reviews you read - who cares, they are trivial.... A friend and I staid at this hotel for 5 nights. We took the private shuttle (worth the money) to the... More 

Was this review helpful? Yes 2
kansas
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beloved resort is located in the Playa Mujeres area. It is next to Excellence resort and shares the long beach and owners. This is more of a boutique property with 109 suites. The lobby has a more serene feeling with flowing sheers and white colors. The buildings of this resort have a Mesa type architectural style with white washed colours... More 

Was this review helpful? Yes 4
Provo, Utah
5 of 5 stars Reviewed 3 days ago NEW

All I can say is wow. This place really exceeded my expectations. The food was great, the service was wonderful, the staff was very courteous and they just overall made sure that everything we needed was taken care of. I would recommend this place to anyone, and I will be coming here again if I ever decide to visit Cancun... More 

Was this review helpful? Yes 2
Plainfield, Illinois
5 of 5 stars Reviewed 3 days ago NEW

We just returned from our second stay at the Beloved. The property is beautiful and very relaxing with mostly white, cream, and sand colored furniture throughout the resort. The pics and reviews are the reason we went last year. The service is the reason we returned, and will continue to for years to come. The food is great and very... More 

Was this review helpful? Yes 2
Richmond, Virginia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first ever all inclusive was in Mexico years ago, since then I swore them off, until now. My wife and I were looking for an all inclusive due to having two younger children, anyone with parents knows that you need the constant capability to access food and drinks without having to walk or drive, this hotel doesn't just deliver... More 

Was this review helpful? Yes 3
New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was very beautiful. We stayed there last February 2015. Aside from all the babies, it was spectacular. The room with the pool up top and every room just steps from the beach. It is a very tranquil and quiet area. Do not expect ANY nightlife.

Was this review helpful? Yes 3
Yorktown, Virginia
5 of 5 stars Reviewed 5 days ago NEW

Absolutely amazing resort. Not one thing to complain about. First, the staff is exceptional. They are so friendly and go above and beyond. Shoutout to Noe, Rogelio and Jose. The beach is very swimmable and the water is beautiful. They even offer free snorkeling, kayaking and paddle boarding. The food was one of my favorite parts, 24/7 room service and... More 

Was this review helpful? Yes 1
scottsdale
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel, although not luxurious. The service is good. The food is good, though not enough choices if staying an entire week, and serving times are limited at the various dining option. Bartenders were fabulous.

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Isla Grill(80)
  • Room service(73)
  • Plunge pool(44)
  • Very nice(36)
  • Lupita lounge(31)
  • Breakfast buffet(17)
  • Junior suite(16)
  • Ocean views(10)
  • Kid Club(10)
  • Sushi bar(7)
Questions? Get answers from hotel staff and past guests. Ask a question

3,553 photos of this hotel

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Hotel & grounds (456)
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Dining (429)
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Pool/beach area (472)
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Room/suite (517)
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View from room (146)
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Bathroom (64)
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Family/play areas (15)
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Business center/function rooms (1)
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3:16
Videos (8)
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Other (673)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (220)
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Beach (33)
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Beachfront Casita Suite (57)
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Junior Suite (68)
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Main Pool (18)
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Ocean View Terrace Suite (80)
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Restaurants and Bars (83)
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Second Pool (28)
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The Hotel (100)
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Two Story Beachfront Casita Suite (64)

Management photos: Courtesy of the property manager

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Hotel & grounds (9)
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Dining (2)
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Family/play areas (1)
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Business center/function rooms (1)
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Room/suite (5)
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Pool/beach area (2)
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Other (1)
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