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The Beloved Hotel

Travelers' Choice award winner
Hotel website
Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
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Up to 35% off room rate
Best prices for: 1 room 1 guest
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The Beloved Hotel
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The Beloved Hotel
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2,095 reviews from our community

Traveler rating
    1,674
    279
    91
    31
    20
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652
1,113
39
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed today NEW

We loved this hotel so much we visited twice! The first time was for our honeymoon in 2012 and then again 3 years later in 2015 for our anniversary. Both times that we visited The Beloved, we were just blown away! We couldn't believe our eyes how beautiful and unique the resort was. Not to mention, how absolutely clean and... More 

Was this review helpful? Yes 2
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed there for the last couple days of our Honeymoon in late May. The beach was much nicer and cleaner than the other beaches we had seen on our trip in Mexico. The Hotel is beautiful and the staff was great. I really liked Uriel Geronimo, Oscar Carranza and Samuel the waiter.

Was this review helpful? Yes 2
Yorktown, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I have stayed at the Excellence,a few times, it was fabulous. We want to take the family on vacation. We pick the Beloved Excellence sister resort. What a wonderful pick! We hand 6 adults and 3 grandkids (2,4,8). The rooms, food,and pools where where top rated. The STAFF,are the greatest. The kids loved the pool and beach!... More 

Was this review helpful? Yes 2
Lytham St Anne's, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I were initially disappointed we couldn't get into the Excellence next door and settled for The Beloved... and we're VERY happy we did. The staff were excellent, especially Alex who remembered our requirements and always gave polite service with a smile. We upgraded to a suite with it's own little pool - Hermosa #1. And while the... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is hard to know where to begin with this hotel! 1. Service - The service is exceptional. Every member of the Beloved's staff works very hard to ensure that your expectations are exceeded. 2. Hotel - The grounds are very well maintained. The rooms are very nice and LARGE! Love the non-beach activities as well (pool table, chess, shuffleboard).... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hotel is gorgeous and the service from every single staff member was above and beyond! I truly can't fault a single thing about our stay. The facilities are well maintained, clean and on a nice beach. Because it is a smaller hotel - everything is a good distance from your room and you get to know the staff. There... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

If you want a quiet, private, and romantic vacation this is the perfect getaway. The grounds are pristine and beautiful. The lounge beds on the beach were our favorite. On the first night a king size bed room wasn't available, but the staff secured us one the very next day. Our room was huge and very clean. The food was... More 

Was this review helpful? Yes 1
Denver, Colorado
Top Contributor
94 reviews 94 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Ignore the rest of the reviews, saying not 5 star, etc. I stay at Ritz's and Four Seasons time to time, and this is equally on par for service. Just came back from a week at the Beloved with me and my wife. Weather was incredible every day. Our two story casita was great and certainly worth it. Used the... More 

Was this review helpful? Yes 3
Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay in a beach front casita to get the maximum out of your stay at this small all-inclusive. The casitas give you beach and island views as well as your own private pools. Nothing necessarily over the top but everything is nice at this resort, including the food. It is removed from the ridiculous Cancun "hotel zone" but still provides... More 

Was this review helpful? Yes 2
Seattle, Washington
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Small boutique like hotel, there is nothing 5 star about this place. Took 7 hrs to get our room. Unless you are in the two story rooms you will not have an ocean view so beware. Very limited choices of food and location was terrible. Very remote took forever to get to anywhere if you will try to go visit... More 

Was this review helpful? Yes 3
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Ocean View Terrace Suite (80)
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