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The Beloved Hotel

Travelers' Choice award winner
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Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
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1 room 1 guest
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2,244 Reviews from our TripAdvisor Community

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Traveler rating
    1,801
    294
    94
    33
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716
1,179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (746)
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Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and I just came back from celebrating our wedding anniversary at The Beloved. It was the most amazing experience we have ever had on a vacation in a long time. The resort is secluded from the hustle and bustle of downtown Cancun (which we loved). There is a security gate at the entrance to the three resorts (excellence,... More 

Was this review helpful? Yes 2
Atlanta
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here with 2 kids and grand parents and had a great time. Pros- This hotel has better food than other all inclusive we have been to. The kids pool was awesome along with a great smoothie and ice cream bar right next to it. The kids club was very good with its daily activities.The hotel was at full... More 

Was this review helpful? Yes 2
Waldorf, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My experience at the Beloved Hotel was wonderful! They made me feel loved here. The food was great! and the beach was very pretty....except for the seaweed. other than that, I had a wonderful time. I would definitely recommend and would love to go back one day.

Was this review helpful? Yes 1
Bergenfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I visited the Beloved Hotel for the second time. Previously we stayed in 2012, and we had a short four day trip this August - our first without our baby with us. We loved the facility in 2012, and were hopeful that the experience would be similar. We had used the Beloved Hotel's private transportation service in... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is actually a delayed review. My husband and I visited the resort in March 2014. We had a long holiday for my 30th birthday celebrations and our belated honeymoon. Due to our incredible experience I thought it best to wait a while to see if I still felt the same before posting a review...and I do! The hotel had... More 

Was this review helpful? Yes 4
Fort Worth, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great place to travel to. My husband and I stayed in a Beachfront Casita for 5 days in celebration of our 15th anniversary. We went to Cabo last year and stayed at a Secrets property and decided that we wanted to try something with a different feel and pace. The Beloved was suggested by a friend who is... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our third visit and each visit is more amazing than the last. Incredible service, response and relaxing. Food is incredible, service delightful and always accommodating . Our plan is to return at least once every other year.

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were a bit nervous about staying in an all inclusive resort because they can sometimes be a bit tacky but we had the absolute best experience at this hotel. Every single staff member was friendly and went out of their way. There are so many delicious restaurant options and the room service menu is delicious- 24 hours a day!... More 

Was this review helpful? Yes 4
Excellence G, Community Manager at The Beloved Hotel, responded to this review

Thank you very much for having chosen The Beloved Hotel as your holiday destination and for sharing your comments with us through this channel. It has been our pleasure having you with us and we are more than happy to know that you have enjoyed your stay. We appreciate very much to know you had a good time at the... More 

Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff was so attentive and accommodating. If you want a great location, where you can just relax and be waited on, right on the beach, with great food and drinks - this place is it!! And the spa is the icing on the cake!!! Would come back in a heartbeat!!

Was this review helpful? Yes 4
Easton, Pennsylvania
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Beloved Hotel: Overall: Hubby and I just returned from 10 glorious days at The Beloved Hotel. We are frequent all-inclusive vacationers and have stayed at the following resorts: • Excellence Playa Mujeres • Secrets Maroma • Secrets Puerto Los Cabos • Secrets Marquis • Zoetry Paraiso de la Bonita • Zoetry Agua Punta Cana • Royal Hideaway • Sanctuary... More 

Was this review helpful? Yes 9
Excellence G, Community Manager at The Beloved Hotel, responded to this review

Thank you very much for taking the time to share your experience with us and all Trip Advisor readers about how much you enjoyed your stay in The Beloved Hotel and how we managed to exceed your expectations with the service given. Allow us to let you know that each and every day we work hard and with very much... More 

Hotel Review Summarization

What travelers say

  • Isla Grill(80)
  • Room service(73)
  • Plunge pool(44)
  • Very nice(36)
  • Lupita lounge(31)
  • Breakfast buffet(17)
  • Junior suite(16)
  • Ocean views(10)
  • Kid Club(10)
  • Sushi bar(7)
Questions? Get answers from hotel staff and past guests. Ask a question

3,618 photos of this hotel

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Dining (433)
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Room/suite (520)
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Hotel & grounds (467)
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Pool/beach area (484)
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View from room (154)
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Bathroom (64)
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Family/play areas (15)
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Business center/function rooms (1)
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3:16
Videos (8)
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Other (703)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (751)
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Amenities (220)
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Beach (33)
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Beachfront Casita Suite (57)
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Junior Suite (68)
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Main Pool (18)
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Ocean View Terrace Suite (80)
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Restaurants and Bars (83)
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Second Pool (28)
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The Hotel (100)
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Two Story Beachfront Casita Suite (64)

Management photos: Courtesy of the property manager

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All management photos (18)
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Hotel & grounds (7)
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Family/play areas (1)
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Business center/function rooms (1)
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Room/suite (5)
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Dining (1)
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Pool/beach area (1)
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Other (2)
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