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All 4 Playa Mujeres hotels

The Beloved Hotel

5.0 of 5 Resort (All-Inclusive)   |   Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
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Ranked #2 of 4 hotels in Playa Mujeres
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5 of 5 stars reviewed yesterday
Terri K Carriere, Mississippi
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1,656 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (521)
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English first
Carriere, Mississippi
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel was amazing. We booked this trip for our 10 year anniversary. We stayed in the suite with the plunge pool and it was awesome. When we got to our room it had a banner on the door " It's our anniversary.", what a great touch. The room was great, however the bed was firm. The staff was very... More

Was this review helpful? Yes 4
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we booked here on recommendations from a post I made on cancun forum..after booking we became a little hesitant about our choice of hotel with children as the last two years we have gone adults only and we have very much enjoyed that concept...however we decided to take a chance with a smaller family resort and we couldn't be more... More

Was this review helpful? Yes 7
Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The junior suite room we stayed in was very large, comfortable, clean and well air-conditioned . The pools are nice. However that was just about the best part the rest was a major disappointment. The hotel is all inclusive but you are expected to tip, tip, tip non stop. The food is terrible and comes in very small"gourmet" looking dishes... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel was absolutely 1st class! Everything was clean, the staff were outstanding, and after staying in other resorts, this place is definitely in a class by itself. The only downsides to the resort: the pool is warm (kind of like taking a bath) and the French restaurant wasn't our favorite. However we ate at the sushi bar every night... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I vacationed at The Beloved in March 2014 with our 14 year old son. We decided on Beloved after staying at Excellence next door the year before for our anniversary. It was just as we expected and hoped for. The service was fantastic from start to finish no matter where you were on the resort. We decided... More

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This visit marked the third yearly trip at the Beloved for our family. In prior reviews we rated this hotel as excellent, but somehow the Beloved management and staff know how to improve even on the excellent rating. I will focus this review on the recent updates on the resort. Starting with dining, there are now 3 breakfast options, a... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Beloved in July and had an amazing time. The level of customer service offered at this hotel is in a class of it's own. Any request that is made by a guest at this hotel is executed in a short amount of time AND a phone call is made to your room to ensure the service... More

Was this review helpful? Yes 1
Monroe, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Beloved Hotel is amazing!!! The grounds are beautiful, food is delicious, and I couldn't ask for nicer accommodations!! The staff aim to please and go above & beyond (especially Eduardo & Eric). My son & daughter-in-law chose to have their wedding there because they loved it so much when they vacationed there and it was everything they imagined. We... More

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Tampa, Florida
5 reviews 5 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

General: This hotel is way prettier in person...somehow pictures just don't capture it's beauty! The lobby smells amazing......wish my home smelled like that.....I don't even know how to explain it other than very relaxing and calming! No crowds and very peaceful. Traveler Tips: 1) Each day clean out the goodies/treats they put in the mini bar food tray and save... More

Was this review helpful? Yes 14
Excellence_Group, Community Manager at The Beloved Hotel, responded to this review

Allow us to thank you for taking the time to write this review in which you share your experience at The Beloved Hotel Playa Mujeres with all Trip Advisor Readers. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We also appreciate your... More

Austin, TX
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This summer we went back to Beloved. We loved it even more than the first time we went in summer 2013. First, the aqua massage pool in the spa is AWESOME!!!!! I got a massage one day and did the aqua massage another day. (The aqua massage is included when you purchase a service and they will let you do... More

Was this review helpful? Yes 2
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Additional Information about The Beloved Hotel

Address: Condominio Playa Mujeres, Playa Mujeres 77400, Mexico (Formerly La Amada Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Beloved Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, Tingo, Travelocity, Despegar.com, BookIt.com, Hotels.com, Venere and Jetsetter so you can book your The Beloved Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Amada Resort
La Amada Playa Mujeres

2,871 photos of this hotel

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Pool/beach area (337)
Hotel & grounds (313)
View from room (112)
Room/suite (376)
Dining (281)
Bathroom (50)
Videos (3)
Family/play areas (7)
Other (621)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (220)
Beach (33)
Beachfront Casita Suite (57)
Junior Suite (68)
Main Pool (18)
Ocean View Terrace Suite (80)
Restaurants and Bars (83)
Second Pool (28)
The Hotel (100)
Two Story Beachfront Casita Suite (64)

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Dining (3)
Hotel & grounds (7)
Room/suite (6)
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Pool/beach area (2)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Playa Mujeres #2 On the Beach Hotel in Playa Mujeres #2 Top resorts Hotel in Playa Mujeres
Hotel Class
Official Description (provided by the hotel)
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' all-inclusive, in the perfect family-friendly setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities. ... more   less 
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