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West Palm Hotel

West Main Road, Chaguaramas, Trinidad
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29 Reviews from our TripAdvisor Community

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Virginia Beach, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 17, 2015

I stayed here for business. Although the hotel looks pleasant from the pictures it was not a pleasant stay. The pros: 1) large rooms 2) friendly staff. The cons: 1)moldy smelling rooms. 2)poor room manintenence 3) disgusting pool 4)no hot water in the shower. After checking in, I was shown to my room and passed the pool the pool was... More 

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2 Thank JeffreyD_234
San Fernando, Trinidad
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 24, 2015

This was truly a very relaxing weekend .the hotel was inviting .the rooms were clean and well kept ,beds were comfortable. There is small fridge and a microwave in each room.the view was lovely and the staff was friendly and helpful. This was truly a very relaxing weekend hope to be back soon. Breakfast was refreshing. The water was calm... More 

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2 Thank Shereeanne P
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 4, 2015

Unfortunately, we had a very unpleasant stay at West Palm. Our room was run down and dirty, and after we complained to the front desk lady (a very nice women who was really willing to help us!) we moved to the next room, which was also dirty, and then to the next dirty room...since the rooms were not getting cleaner,... More 

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4 Thank Rueckenwind_y_sol

Travelers are raving about these Chaguaramas hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 30, 2014 via mobile

I stayed a night on business, didn't feel welcomed and made my way to my room after nearly tripping over the numerous trip hazards. The air con barely worked, the room hadn't been cleaned, floor was dirty, sweet corn in the sink plug hole and pubes everywhere. The shower didn't work and the bath was abysmal. Despite puting insect repellant... More 

Helpful?
5 Thank James H
Diego Martin, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 28, 2014

West Palm is a beautiful place with a beautiful pool , but the staff need to be trained to be respectful to guest , also the bar should be downstairs , apart from the staff the scenery and the environment was very nice .

Helpful?
3 Thank Wendy L
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 18, 2014

The receptionist needs training. Was not allowed to carry food because they said there is food on sale and a bar. To our surprised the bar was closed and nobody was on the premises. When we asked about the status of the bar we were told by The receptionist that the bar man gone out and she have no clue... More 

Helpful?
6 Thank Tanya S
San Fernando, Trinidad
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed July 23, 2014 via mobile

We have stayed once to date at West Palm. Don't expect crews Inn quality. The breakfast is not so good. The room is average. Service is OK. If you ever stayed over in radix or rash resort in Mayaro, then expect that quality. The location is nice and this is the best attraction for us.

Helpful?
4 Thank mikecathy j
Point Fortin, Trinidad
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 21, 2014

I went with my husband a week ago and the house-keeper was making lewd comments and sexually suggestive statments while i was away... she asked my husband if he ever thought of cheating on me ... this is unacceptable as i asked for a manager or shift supervisor and to my surprise there was none .

Helpful?
14 Thank julie m
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

Hotel looks okay from outside and more or less good from the reception side but the standard rooms are definitely not okay... First thing that they are not too clean (it means that you can easily find someone's hair in the bathroom and inside the towel). Second thing that there is no even a single window at the room but... More 

Helpful?
5 Thank Иван К
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 20, 2013

The place looks great from reception but inside tells a different story. I don't mind a hotel that is in need of upgrading bit this place needs far more. The rooms are filthy and haven't been properly cleaned ever. spiders webs in the shower? Surely this shows people are not staying here! The floors are not swept or wiped. Stagnant... More 

Helpful?
6 Thank Alan A
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