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West Palm Hotel

West Main Road, Chaguaramas, Trinidad
West Palm Hotel
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26 reviews from our community

Traveler rating
    0
    4
    9
    3
    10
See reviews for
4
7
3
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Date | Rating
  • English first
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English first
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    (26)
  • Mar-May only
    (8)
  • Jun-Aug only
    (7)
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    (5)
  • Dec-Feb only
    (6)
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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 30, 2014

I stayed a night on business, didn't feel welcomed and made my way to my room after nearly tripping over the numerous trip hazards. The air con barely worked, the room hadn't been cleaned, floor was dirty, sweet corn in the sink plug hole and pubes everywhere. The shower didn't work and the bath was abysmal. Despite puting insect repellant... More 

Was this review helpful? Yes 4
Diego Martin, Trinidad
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 28, 2014

West Palm is a beautiful place with a beautiful pool , but the staff need to be trained to be respectful to guest , also the bar should be downstairs , apart from the staff the scenery and the environment was very nice .

Was this review helpful? Yes 2

Travelers are raving about these Chaguaramas hotels

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 18, 2014

The receptionist needs training. Was not allowed to carry food because they said there is food on sale and a bar. To our surprised the bar was closed and nobody was on the premises. When we asked about the status of the bar we were told by The receptionist that the bar man gone out and she have no clue... More 

Was this review helpful? Yes 4
San Fernando, Trinidad
Top Contributor
90 reviews 90 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 23, 2014 via mobile

We have stayed once to date at West Palm. Don't expect crews Inn quality. The breakfast is not so good. The room is average. Service is OK. If you ever stayed over in radix or rash resort in Mayaro, then expect that quality. The location is nice and this is the best attraction for us.

Was this review helpful? Yes 3
Point Fortin, Trinidad
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 21, 2014

I went with my husband a week ago and the house-keeper was making lewd comments and sexually suggestive statments while i was away... she asked my husband if he ever thought of cheating on me ... this is unacceptable as i asked for a manager or shift supervisor and to my surprise there was none .

Was this review helpful? Yes 9
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

Hotel looks okay from outside and more or less good from the reception side but the standard rooms are definitely not okay... First thing that they are not too clean (it means that you can easily find someone's hair in the bathroom and inside the towel). Second thing that there is no even a single window at the room but... More 

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 20, 2013

The place looks great from reception but inside tells a different story. I don't mind a hotel that is in need of upgrading bit this place needs far more. The rooms are filthy and haven't been properly cleaned ever. spiders webs in the shower? Surely this shows people are not staying here! The floors are not swept or wiped. Stagnant... More 

Was this review helpful? Yes 4
melbourne
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 18, 2013

I stayed at this hotel from June 12-17, 2013. The outer appearance of the hotel is nice, however, the inside of the hotel does not compare with a \"Super 8\", but the prices are extremely more than a super 8. Queen beds were just made with two flat sheets, no comforters or spreads. Bathroom was very nice, however, the water... More 

Was this review helpful? Yes 3
Pierreville, Mayaro, Trinidad and Tobago
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 5, 2013

This hotel was definitely not one of the best. I liked the location of the hotel, however the standards and quality of the hotel was not up to par. The service was okay. My experience was not horrible but it was not great either.

Was this review helpful? Yes 1
Trinidad
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 3, 2013

Every time I Go The Pool Is Always Filthy..!! I Hate The Food But The sTaff Is Very Nice And Pleasant..... I Went There With My Family Because My Sister Had A Birthday Party.... The Bar Was Closed.. As Per Usual..... The Pool Was Disgusting... Had Alot Of Dead Insects...

Was this review helpful? Yes 3
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