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The Racha

Certificate of Excellence
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42/12-13 Moo 5 Rawai, Muang, Phuket 83130, Thailand
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The Racha
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The Racha
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820 reviews from our community

Traveler rating
    574
    162
    42
    31
    11
See reviews for
101
460
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • All months
    (820)
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    (223)
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    (191)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It was such a wonderful vacation with friends! All services, staffs, room facilities and foods were awesome! I really enjoyed my dinner time there with the 3 live music entertainers. Even just only few customers but they did the best for the guests! I also had a great time practicing yoga with Guide who is super professional, patient and fun!!!!... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What makes me return to this beautiful hotel are the great memories this hotel has impressed upon me in the past and continues to deliver with each visit. I am thoroughly convinced a brand manual can only go so far to teach its employees to deliver service excellence - at The Racha the level of hospitality offered flows with grace... More 

Was this review helpful? Yes 2
Melbourne, Victoria, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It seriously felt like I died and gone to heaven when I arrived at The Racha. It was breathtakingly beautiful and the hotel's service and food were also excellent. It is a lot more expensive than the normal Thai prices but I guess price speaks quality :-). The staff were wonderful and the managers made time to speak to us... More 

Was this review helpful? Yes 1
Devan B, General Manager at The Racha, responded to this review

Dear 243 Amandas: Thank you very much for your kind review. Its a pleasure to see guest comments such as your and I will certainly share your comments with my team! I look forward to welcome you back to the Racha. Best regards, Devan Bhaskaran. General Manager. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everything was perfect, warm and friendly staff, best facilities responding to all what a 5 star resort needs. Best quality coffee both at Earth cafe and at the villa. The pastry at Earth Cafe needs to be improved (Croissant -too oily) though but all in all The buffet breakfast and food at Sunset Restaurant were very good. Anumba Spa service... More 

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear KikuNohNa: Many thanks for the awesome review from your recent stay with us at The Racha. I am most happy to know that you had a great stay with us. I look forward to the pleasure of welcoming you back to the Racha. Best regards, Devan Bhaskaran. General Manager More 

Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Racha is one of the best hotels I have ever stayed at. Starting with having booked a 5 series BMW to pick us up from the airport and a cool towel and water was prepared for the car ride to the pier at Phuket. At the pier, the hotel have a small waiting lounge where you can prebook spa... More 

Was this review helpful? Yes 1
Devan B, General Manager at The Racha, responded to this review

Dear TH100, Greetings and thank you for your words of praise! I am delighted to read your review and for recognizing the bespoke service we strive to deliver to all our guests. I will be happy to share your comments with the team. I look forward to having you back for another memorable experience with us. Kind regards, Devan Bhaskaran.... More 

Wickham Bishops, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lost count of the number of our visits - I think this is number 8. We were in a spa pool villa which is a great facility. It remains a great location and hotel. Yes there are still many day trippers and their speedboats but there are 3 pool areas so it easy to find peace and quiet if watching... More 

Was this review helpful? Yes 1
Devan B, General Manager at The Racha, responded to this review

Dear keithg1947, Warm greetings from The Racha. I am glad that you have enjoyed your stay with us. Thank you so much for having praised our staffs and facilities, I will certainly share your comments to all our staff and for their exemplary service attitude. We are not sure when will the Thai government allow to place sunbeds on the... More 

Noosaville, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we were fortunate enough to be able to go back to the Racha for a second time in December 2014. The obvious attraction for us was the quality of the villas and the beautiful beach and surrounds. However the really special part was the kind welcome back by name to our family of four on arrival...just like family . Devan... More 

Was this review helpful? Yes 3
Devan B, General Manager at The Racha, responded to this review

Dear Brendan: Thank you very much for the wonderful review. I am glad that you and your family enjoyed every moment of your holiday with us. . I look forward to the pleasure of welcoming you back to The Racha soon. Best regards, Devan Bhaskaran General Manager. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there with a friend in January 2015 and I really loved it, amazing place! Beautiful resort, friendly staff, a hotel manager, who really cares about guests, good food, for me the best place ever to realign body soul and mind! The bay seems like in the Caribbean with green/blue water and with white sand! Simply stunning to enjoy... More 

Was this review helpful? Yes 3
Devan B, General Manager at The Racha, responded to this review

Dear Ankratz: Thank you very much for your kind review. I am happy to know that you had a amazing and relaxed holiday with us and I hope you have managed to bring home special memories of your stay with us. I look forward to the pleasure of welcoming you back to The Racha in the near future. Best regards,... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

In this minute, we're observing how the tourist masses are being collected by the boats to go back to the main land. What's left is litter, the clouds of motorboat smoke (tangible via ears and nose) and the echo of the - partly drunken - tourists. Net net the beach is only picturesque before 9:00 and after 17:00. During the... More 

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear HappyclappyNOT, Thank you for your review. I am sorry to hear you did not enjoy your stay with us. We do take guest feedback very seriously as we are always looking for ways to improve upon guest experiences. I will certainly share your feedback with the relevant heads of department to ensure maintain the highest standards of service are... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location - white sand beach with transparent sea water. Beautiful decor - the room was the best we had every stayed in for a beach resort. Great service and fantastic food Great facilities - spa, bikes, tennis courts, free hire of water rots equipment Free upgrade and lots of extras (gift every night on your bed, summary of the... More 

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear Laura M, Thank you very much for your kind review. The lobby bar is an all time favorite chill out space for all our guests especially during sunset and after dinner. We hope to see you again on your next trip. Best regards, Devan Bhaskaran. General Manager. More 

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