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The Racha

Hotel website
42/12-13 Moo 5 Rawai, Muang, Phuket 83130, Thailand
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871 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • All months
    (871)
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    (251)
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    (213)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

We are staying here for 3 days 2 nights and there was not a minute of unpleasant. We arrived at the airport and picked up by a private BMW 5series car service then transported from the mainland to Koh Racha by hotel boat service. All the staffs were mindful and well-trained. On the second day we snokled around the front... More 

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear Poing C: Thank you very much for your kind review. I am glad that you enjoyed your stay with us. Whilst we are delighted that you had an enjoyable vacation, we thank you again for reviewing us on TripAdvisor. We hope to welcome you back again soon. Warm regards: Devan Bhaskaran. General Manager. More 

London, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is reached via a 30 minute speed boat trip from Phuket; this is a very nice hotel with a great beach. The staff were friendly and helpful, especially Tony the F & B Manager who is a complete star. Somewhere we would go back to. ROOMS We had a Grand Delux with Pool (2 bedrooms). The accommodation was... More 

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear WhenMylesandI: Thank you very much for your kind and detailed review. Your review is simply encouraging and lovely, we are so glad that you enjoyed your stay with us. We pride ourselves as a 5 star luxury resort not just because of the building, rooms or facilities, but more on an experience one would appreciate. We are happy to... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

No. You should not. I stayed in this resort for 7 nights and 8 days with great disappointment. The ocean view room is spacious, but that is the only positive thing that you will find on this resort. You will have access to limited restaurants in this resort - only three. The staffs speak limited English. The beach is poor... More 

Was this review helpful? Yes 1
Devan B, General Manager at The Racha, responded to this review

Dear 47 Charlesc: I am disappointed to hear about your experience at our resort in September 2014. It took you 1 year to review us, strange! The Racha has strives to provide the best vacation experience for all of our guests; If you would like to further discuss your concerns, please feel free to contact me directly at T 66.76.355.455... More 

Melbourne, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Happily leaving our cold city of Melbourne behind for tropical shores we stayed at The Racha for 12 nights from the 26th July until the 7th August 2015 . Being off-season and reading the 10 day predicted weather forecast for Ko Racha just before we arrived , I was not entirely sure we were going to experience much sunshine -... More 

Was this review helpful? Yes 7
Devan B, General Manager at The Racha, responded to this review

Dear wardy34: Your detailed and thorough feedback on your recent stay at The Racha, Phuket is very much appreciated. Although we are very proud of our physical product, it is the personal relationships we establish with our guests that we value most. We look forward to welcoming you back to the resort in the near future. Kind regards, Devan Bhaskaran.... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We holidayed at The Racha in March 2013 and January 2015. Our next Thai holiday will be ... The Racha. What is so good that it makes us want to return again and again? Everything - the rooms, the pools, the warm welcome, the superb buffet breakfast with custom made espresso coffee. The sea is so clear and the perfect... More 

Was this review helpful? Yes 3
Devan B, General Manager at The Racha, responded to this review

Dear KarinKLewit: Thank you for your kind words regarding your recent stay with us here at the, (your words) "In Every way -the perfect holiday" The Racha, Phuket. We are all happy that we were able to make your stay a perfect one. We look forward to your many returns. Best regards, Devan Bhaskaran. General Manager. More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 29, 2015

Not worth the money. Beautiful island, but there are many beautiful islands in Thailand that don't charge 3 to 4 times more for everything. Pool is murky, and not cleaned well. Beach is amazing early in the morning and after 6 when the day trippers leave.

Was this review helpful? Yes
Devan B, General Manager at The Racha, responded to this review

Dear Jackson: I am disappointed to hear about your experience at our resort. We strive to provide the best vacation experience for all of our guests; If you would like to further discuss your concerns, please feel free to contact me directly - gm@theracha.com. More 

Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2015

On arriving at the slightly chaotic Phuket airport we were delighted to be whisked away in a nice BMW with cold towels, water and sweeties. The office tab the Port is clean and a leisurely lace to wait. When the time came for transfer we were whisked away to the speedboat, not a small ski type but reassuringly a lerger... More 

Was this review helpful? Yes 1
Devan B, General Manager at The Racha, responded to this review

Dear Evan H: I would like to take the opportunity to thank you sincerely for the fantastic and detailed review of your most memorable experience at The Racha. We are committed to consistently provide warm and efficient service to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. As well,... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2015

We absolutely loved this hotel and the staff! We had booked in another hotel for 3 days over the New year on this island, which only have about 3 hotels. When we arrived at our original hotel we had booked we were horrified and were even threatened as we wanted to leave. There we no boats back and I ended... More 

Was this review helpful? Yes 3
Devan B, General Manager at The Racha, responded to this review

Dear NiinaStr: I would like to sincerely thank you for choosing The Racha for your holiday in Phuket. It is a great pleasure to know that you enjoyed the interiors and atmosphere of the resort during your stay in Dec 2014/5 and I am happy to note that you really enjoyed the warmth and sincere welcome experience from the team.... More 

Sydney
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 15, 2015

We went here for our honeymoon and loved our stay. The resort and rooms are immaculate and the setting is wonderful... the views of the bay are amazing. The service was excellent as expected and we had a great time.

Was this review helpful? Yes 2
Devan B, General Manager at The Racha, responded to this review

Dear paulbull06: I would like to sincerely thank you for choosing The Racha for your holiday in Phuket.. It is a great pleasure to know that you enjoyed the interiors and atmosphere of the resort during your stay and I am happy to note that you really enjoyed the warmth and sincere welcome experience from the team. I thank you... More 

Brighton, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

While staying in Phuket with family, my Uncle thought it would be nice for my Mum and I to visit a different island. I had never heard of Koh Racha Yai, but was told it was beautiful. My Uncle booked us in at The Racha for 2 nights. Looking through the brochure, I was excited and overwhelmed at how beautiful... More 

Was this review helpful? Yes 2
Devan B, General Manager at The Racha, responded to this review

Dear Natasha R: Thank you for your recommendations and comments. We hope to be of assistance to our guests and live up to the service standards that The Racha are renowned for. Thank you for your compliments and we look forward to welcoming you again. Best regards, Devan Bhaskaran. General Manager. More 

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