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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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The Surin Phuket
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1,026 Reviews from our TripAdvisor Community

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Traveler rating
    690
    236
    53
    30
    17
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215
581
27
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1026)
  • Mar-May only
    (332)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (253)
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There are newer reviews for The Surin Phuket
See the most recent reviews
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very beautiful location with spectacular beach, very large Pool, Fitness facility, Library.Two excellent Restaurants Thai & European. Individual accommodation with spectacular ocean views. Very quite for a good night sleep. Excellent friendly service.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you so much for your lovely comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how much you enjoyed your stay and that you had a memorable holiday with us. I look forward to welcoming you soon again, until then my best wishes from Phuket! Warmest regards Jann Hess Resort... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at The Surin for 14 days in July 2015 . We hade a lobby level room with a partial sea view & stayed with out two boys 7 & 10. We had a two bedroom villa , the room was large , comfortable and luxurious and more than met our expectations . Hotels is on the beach ,... More 

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Atlanta, Georgia
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently completed a one week stay for our family holiday at The Surin and had a great stay and experience. The property, beach, pool, food, service and staff were all top notch. We used the hotel transfer service to and from the airport and would definitely recommend this if you are considering it. We were not pleased with the view... More 

Was this review helpful? Yes 5
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your great feedback following your stay at the Surin Phuket. We are overwhelmed by your praise and proud that we were able to make your holiday a memorable one. We aim to give every guest a personal experience and to provide a quality of life that enables... More 

United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

You couldn't wish for a nicer stetting along this stretch of private pristine beach along with beautiful, cottage styled modern accommodation, nestled among the tropical paradise of the Surin. Even though it was Monsoon season the hotel appeared busy with a mixture of guests along with families too. During the day the hotel is geared up for lazy days around... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on... More 

Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a superb 3 day stay at The Surin. Very much appreciate the complimentary upgrade to a beach cottage when they learnt it was my birthday. It was a treat to have the waves lull me to sleep and awaken to. Kudos to the lovely staff who went out of their way to recommend breakfast options, provided iced fruit... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our private clean beach and the helpful service of our staff. I am looking forward to welcoming you back... More 

Montagu, South Africa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good destination for a family holiday, Very enjoyable stay. Two restaurants with very good food, Beautiful beach. Resort is very clean. Staff very helpful. For elderly people the amount of stairs can be a problem. Will definitely return there should we visit Phuket again.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you for posting this supportive review of your family holiday at the Surin Phuket. It sounds like you enjoyed yourself and I thank you for highlighting the Surin Phuket as a great family destination. I certainly hope to have the pleasure of welcoming you back to the Surin Phuket in the near future. Warmest regards, Jann Hess... More 

Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel from the time we arrived. Set on a hillside with a beautiful beach below, the scenery was breathtaking. Our bungalow was gorgeous, like a treehouse really, bed was comfortable and ever night we received a little treat. Also loved the plentiful bottles of water available which were also delivered poolside. It was a big climb to our... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the beautiful setting of our cottages. I am looking forward to welcoming you back to... More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We simply really enjoyed our stay. Despite the fact that our room was on top of the hill (I recommend you ask for a room by the beach) the hotel (though quite big) has a great boutique feel to it. The rooms are spacious and well designed. The staff is very friendly and helpful. The beach is a MUST as... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your positive feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our exclusive beach and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Hong Kong, Hong Kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went for a weekend from Hong Kong with my wife, great hotel which has its own private beach. The surf was quick rough however if you are a good swimmer its fine to dip into the water, just don't go out too far. Quite and comfortable rooms/bed. Food if you want spicy you need to make sure you ask otherwise... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you so much for staying with the Surin Phuket for your weekend getaway. I am delighted to read that you enjoyed your time spent with us and I will forward your encouraging words to our staff. Our restaurant Lomtalay serves authentic Thai food with local signature dishes and classics. I regret to read that you had to... More 

Devonport, Australia
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow a lovely resort ,wonderful staff ,the girls at reception always so happy and cheerful when guests go past , when you came back to the resort from an outing you felt like you had come home. chak in the breakfast room has a great friendly personality , greeted all guests made them feel at home A great asset as... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for choosing the Surin Phuket for your holiday and for your great review on TripAdvisor. I was very pleased to meet you during your stay. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us... More 

Hotel Review Summarization

What travelers say

  • Very nice(4)
  • Private beach(3)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,240 photos of this hotel

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Room/suite (166)
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Beach (6)
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Beach Deluxe Suite (39)
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One Bedroom Deluxe Cottage (31)
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Pool (9)
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Restaurants and Bars (9)
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The Hotel (15)

Management photos: Courtesy of the property manager

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Pool/beach area (30)
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Dining (24)
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Family/play areas (1)
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Other (5)
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