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The Surin Phuket

4.5 of 5 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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Certificate of Excellence 2014
The Surin Phuket
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The Surin Phuket
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737 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Surin Phuket
See the most recent reviews
Leicester
Top Contributor
75 reviews 75 reviews
36 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at The Surin Phuket for 4 nights and despite it being the rainy season, still had a great time. As many people have said, there can be a lot of walking and a lot of steps to climb depending on the location of your room. It didn't bother us at all and we were quite far up the hillside... More

Was this review helpful? Yes 3
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear ItchyFeet, Thank you very much for the review and to share your experience with other Tripadvisor travelers. I am glad that you enjoyed our services and facilities and also that you were happy with the service provided by the local people on the beach. We feel it is important that the locals can earn an income with the hotel... More

Hobart, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Designed and recently renovated by Paris based architect Ed Tuttle, The resort design is an intelligent and inspiring response to secluded and steep hillside site which overlooks beautiful Pansea beach shared with sister Hotel the exclusive Amanpuri. Max 103 rooms over a fairly wide area allows for feelings of intimacy and solitude around the Hotel. We feel the reason this... More

Was this review helpful? Yes 5
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear convict-stock, Thank you so much for the great review and delighted to hear that you had an amazing stay with us. Thank you for the great comments about our food and our Stars Khun Chak and Khun Gus who are always giving their best to pleased our guests. Thank you for being our guests 3 times and we look... More

Hamburg
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked a beach front villa only 2m from fine sandy beach. Bay is perfect sea shell with a nice swell - excellent for body surfing. Bay is bordered by palm trees and jungle, access only possible for hotel guest. Beach is perfect for children and sunset. Service is attentive, breakfast is a good mixture of Thai and European cuisine and... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked a waterfront beach villa in October. Only 2 m to the fine-sandy beach... simply amazing. The bay itself is gorgeous: in form of a perfect sea shell, bordered from palm trees and jungle. A nice swell that is great for body surfing. Service is attentive, breakfast nice (mixture of Thai and European cuisine). Given the price the space in... More

Was this review helpful? Yes 1
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Uly W, Thank you very much for sharing your experience with other Tripadvisor travelers and I am glad to hear that you had a fantastic stay with us. You various comments have been noted and share with our management team. We look forward to welcome you back in the near future, With kind regards, Claude Sauter General Manager The... More

Newcastle, NSW, Australia
Top Contributor
67 reviews 67 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second stay in about 7 months (which in itself is saying a lot given I don't like to return to the same location). This time I was in a deluxe room (one row back from the beach) and enjoyed it much more than being in a hillside room - there were far fewer stairs, though still quite... More

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Novocastrian_Ash, Thank you for the great review and for coming back to The Surin. Nothing makes us more happy than see our guests returning to our/yours paradise! Please let us know next time you are planning another visit to The Surin. With kind regards, Claude Sauter General Manager The Surin Phuket More

Singapore
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can I say? This hotel has it all. My husband and I were back for a second visit and it just gets better…. I would urge you to go 'out of season', it is always fabulous. The makeover of the resort has the gorgeous cottages looking so fresh and they are spotless. I must add that it is good... More

Was this review helpful? Yes 5
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Linda and Rob, Thank you so much for the fantastic review and needless to say how proud we are when receiving such great feedback. Thank you for praising our staff, they are absolutely amazing and I am bless to have the chance working with them. Please contact us directly next time you are planing a trip to Phuket, we... More

Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hillside, beachside, swimming pools, private beach, massages, free water sports, ALL AT ONCE. how do you beat that? cottages are perfectly sized, well furnished. staff helpful. Did not want to leave the hotel at all. One downside is the lack of free shuttle service to nearby attractions. Easily the best hotel of our trip in Phuket.

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear ronaldtau, Thank you for sharing your Surin experience with other Tripadvisor travelers. I am delighted to hear that you had a fabulous time with us and don't hesitate to contact us directly next time you are visiting Phuket. With kind regards, Claude Sauter General Manager The Surin Phuket More

Toronto
Top Contributor
166 reviews 166 reviews
68 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is everything a 5* hotel should be. Staff pleasant and willing to serve. However all the reviews mention the stairs and it is true unless you get a lower room. There is a cost to such a private hillside room tucked in the jungle. My room was an actual cottage probably 200 steps up from the beach. Superb... More

Was this review helpful? Yes 1
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Muskoka21, Thank you for the nice review and great to hear that you enjoyed your stay with us. We hope to have the pleasure to welcome you back. Thank you for staying with us! Kind regards, Claude Sauter General Manager The Surin Phuket More

Koksijde, Belgium
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Bearing in mind that i went there 10 years ago and a lot of things can change in ten years. The hotel was then called The Chedi, if I remeber correctly. You could get Thai massages on the beach, there was a little shop on the beach. Breakfast had lots of choice and not far from there where (walking) a... More

Was this review helpful? Yes 1
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Caroline D, Thank you very much for the kind review and happy to hear that not much has changed in 10 years, except maybe the name. This 26th December, It will be 10 years that the tsunami hits the coast of Phuket and also our Miss Pansea beach. Luckily none of our guests got injured and we suffered only... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Surin is an excellent hotel for someone looking to just relax and enjoy the beach. The rooms are beautiful and very well designed, everything is where it should be and in proportion. My wife and I loved the bathroom, elegant and functional at the same time. To get to the beach you need to walk down (and up) several... More

Was this review helpful? Yes 1
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear FranzE5, Thank you very much for taking the time to write a review on Tripadvisor and glad to read that you had a great stay with us. We look forward to welcome you back and please don't hesitate to contact us for any information you may require. With kind regards, Claude Sauter General Manager The Surin Phuket More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(5)
  • Very nice(4)
  • Breakfast buffet(4)
  • Very good(3)

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Surin Phuket 4.5*
Number of rooms: 103
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand

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