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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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The Surin Phuket
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1,023 Reviews from our TripAdvisor Community

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Traveler rating
    687
    236
    53
    30
    17
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215
579
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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  • Thai first
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English first
  • All months
    (1023)
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    (332)
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Brisbane
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Oh the Surin! Upon arrival at The Surin we fell in love . This resort is set on a hillside of lush tropical plants with little indivdual cottages dotted across the hillside and down to the beach. We had a beach front studio villa and it was divine. The room was bigger than I expected. Very nice open bedroom space... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback on TripAdvisor following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our cottage interior design and our exclusive beach. I appreciate your detailed review and I am looking... More 

Kamloops, Canada
5 of 5 stars Reviewed 4 days ago NEW

The Surin Phuket was our first stop after traveling for 18 hours so we wanted a comfortable easy place to start our vacation in Thailand. We had the hillside cottage 228. It was very lovely and had a view of the ocean. The staff were wonderfully helpful and very nice. They did a turn down service in the evening leaving... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

By far the best hotel experience that we have ever had. The entire staff is clearly happy to be working at the hotel. The food and coffee were amazing. Amenities were perfect. Great location. Quiet rooms. Romantic and family friendly. Just great.

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Surin Phuket. We are overwhelmed by your praise and glad to hear that your stay was a memorable one. I look forward for an opportunity to welcome you back in the future to our unique paradise at Pansea Beach... More 

Dubai, United Arab Emirates
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in a beautiful chic two bedroom cottage with our 4 kids under 9. One row back for the beach. Had the in-laws in a cottage next to us. Service was fantastic and the food was great. The private beach is stunning and had fantastic waves for bogy boarding. If you are not accustomed to the power of the ocean... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will... More 

Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Surin for a couple of days and it is a great beach hotel. The private beach is just amazing and it feels great to stay so close to the ocean, especially in the evening when having a drink by the water and seeing all the hermit crabs move around. The rooms have a great beach cabin... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my 3 nights stay at the surin. There is a private beach, free wifi, at this time of the year it isn't too crowded as well. One drawback is the number of steps you need to climb... If you have bad knees or weak legs, this might be more than a slight inconvenience. You can get the hotel... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on... More 

Hong Kong
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

How fabulous to wake up in the morning to the sound of the waves crashing to the shore, in a huge bed, with sheets that felt like satin. To wander to the beach ; to sit and meditate in the pure privacy and serenity of this exquisite resort. It is a wonderful location and the guest cottages are just everything... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you for posting this wonderful supportive review of your holiday at the Surin Phuket. It sounds like you really enjoyed yourself and I thank you for highlighting the exceptional location with our exclusive beach. I certainly hope to have the pleasure of welcoming you back to the Surin Phuket in the very near future. Warmest regards, Jann... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived during the night, due to some late flights. Our group of ten people were welcomed with drinks and flowers. The hotels covers a giant part of the Surin beach, with tenniscourts, a nice pool and several restaurants and bars. An wide range of fruits, bread and several hot and cold courses were served at breakfast. The breakfast personal... More 

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your very kind comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed your room and the view. My sincere apologies that you could not entirely notice our cheerful staff during breakfast. Your feedback will... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very beautiful location with spectacular beach, very large Pool, Fitness facility, Library.Two excellent Restaurants Thai & European. Individual accommodation with spectacular ocean views. Very quite for a good night sleep. Excellent friendly service.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you so much for your lovely comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how much you enjoyed your stay and that you had a memorable holiday with us. I look forward to welcoming you soon again, until then my best wishes from Phuket! Warmest regards Jann Hess Resort... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Surin for 14 days in July 2015 . We hade a lobby level room with a partial sea view & stayed with out two boys 7 & 10. We had a two bedroom villa , the room was large , comfortable and luxurious and more than met our expectations . Hotels is on the beach ,... More 

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Hotel Review Summarization

What travelers say

  • Very nice(4)
  • Private beach(3)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,236 photos of this hotel

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Pool/beach area (235)
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Room/suite (166)
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Amenities (24)
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Beach (6)
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Beach Deluxe Suite (39)
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One Bedroom Deluxe Cottage (31)
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Pool (9)
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Restaurants and Bars (9)
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The Hotel (15)

Management photos: Courtesy of the property manager

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Pool/beach area (30)
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Dining (24)
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Family/play areas (1)
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Other (5)
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