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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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The Surin Phuket
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The Surin Phuket
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856 reviews from our community

Traveler rating
    557
    204
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    29
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172
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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English first
  • All months
    (856)
  • Mar-May only
    (246)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (251)
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Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from five nights at the Surin Hotel Phuket. Wow. The Surin does five star quality meets beach holiday chic in spades, a difficult act to achieve. Upgraded to a superior bungalow on arrival, close to reception, which only had a view of the bungalow in front but was preferable to the hillside bungalow we had booked due to... More 

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. I am glad to hear that you had a great time and assure... More 

Kenilworth, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well run hotel, in a wonderful location. However, the steepness of the site and the subtle lighting at night posed problems for my wife who has a sight impairment. Staff are efficient, very friendly and FUN.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good hotel in a superb location on a secluded bay, for a quit relaxed beach holiday. Due to isolation of the bay very little interferance or vendors to spoil the atmospere or prestine condition of the beach. The staff are true smiling caring thais who are only to happy to help and provide an exemplary service. Room selection, you... More 

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest It is rewarding for us that you had a great experience during your recent stay with us, having the secluded location and tranquility of our beach and bay. Your compliments on our staff and beach setting are deeply appreciated. I am pleased to hear that you had the full experience of the Surin Phuket during your stay. Despite... More 

London, UK
Top Contributor
101 reviews 101 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Right - where to start? We absolutely loved this hotel. It was exactly what I was hoping for - in fact it exceeded all my expectations. In the interests of objectivity - if that is at all possible in the circumstances, I should disclose that we were upgraded to a Beach Studio for the whole 11 nights. It was absolutely... More 

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your detailed and positive comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed your room and our location. I am also particularly pleased that we were able to upgrade you to Beach Studio and... More 

Phuket, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It was our 8th stay at this resort, and in our opinion we see in this hotel a little paradise. As we are always travelling in March there are not so many people as during holiday seasons. Friendlyness of the staff is so magnificent, most of the superior bungalows have a fantastic view and the beach, water and vegetation is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for revisiting the Surin Phuket and having taken the time to share your wonderful feedback. We are overwhelmed by your praise and proud to be your little paradise with our unique Pansea bay. At the Surin Phuket, we aim to give every guest a personal experience and to provide a quality of life that... More 

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

FACTS: We are 42yr old couple from Sydney AUS with 2x school children(left at home) We are world travelers working in middle management and have stayed in all classes of accommodation. location: 20mins taxi from airport, organised from hotel for 1400baht (700 on street). We rented the cheapest room, being the hillside cottage knowing that we had a lot of... More 

Was this review helpful? Yes 5
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I appreciate your overall positive and detailed review on TripAdvisor about the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us. Your suggestions for improvements are greatly appreciated and I will look into those with my our team. While compliments are nice to receive, it is criticism, such as yours, that helps... More 

London
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel early March 2015. Nice hotel and very friendly staff. The hotel rooms are chalets and the ones at the top are high up with a lot of steps to climb or catch a buggy. Pool side bar/restaurant is very good and it was great to have the evening meal looking at the sunset and by... More 

Was this review helpful? Yes
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your very kind comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed your cottage and our staff attention to the detail. Your compliments on our services are deeply appreciated and this will certainly encourage... More 

Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is just amazing! Not only has it the most helpful, professional and friendly staff - it also owns the most fascinating beach (by far more beautiful than the rest of Phuket). This beach has only guests from 2 hotels and thus is not overwhelmed by the mass tourism. This gives one the opportunity to relax to the max.... More 

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will... More 

Soprabolzano, Italy
1 review
5 of 5 stars Reviewed 1 week ago

Very nice Hotel, located hillside with exclusive beach (very rare). Staff always smiling, helpfull and professional. Perfect to relax and enjoy the silence. There were some families with Little children but they were not disturbing because of the size, preparation and professionality of the Hotel (thats not easy to combine -relaxation and children). The Hotel is absolutely to suggest to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I appreciate your positive comments on TripAdvisor regarding our employees, price-value and stunning exclusive beach at the Surin Phuket! It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our silent location and courteous service of our staff. We look forward to welcoming you soon again, until then my best... More 

BRESCIA, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Surin Hotel is a magnificent experience. Everything is like you can imagine would be to spend an holiday in paradise. The beach is wonderful, magic (and hot) the sea. I also recommend to have an excursion in Koh Rock Island... I cannot describe our emotions there (snorkeling with incredible and all colourated fishes)

Review collected in partnership with this hotel

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on... More 

Hotel Review Summarization

What travelers say

  • Private beach(5)
  • Very nice(4)
  • Breakfast buffet(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,085 photos of this hotel

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Pool/beach area (200)
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Hotel & grounds (96)
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Room/suite (148)
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Dining (51)
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Beach (6)
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Beach Deluxe Suite (39)
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One Bedroom Deluxe Cottage (31)
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Pool (9)
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Restaurants and Bars (9)
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The Hotel (15)

Management photos: Courtesy of the property manager

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Room/suite (36)
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Pool/beach area (30)
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Hotel & grounds (42)
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Dining (24)
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Family/play areas (1)
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Other (5)
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