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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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What travelers say:
Very nice
(4)
Breakfast buffet
(3)
Private beach
(3)
The Surin Phuket
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The Surin Phuket
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881 reviews from our community

Traveler rating
    579
    207
    50
    29
    16
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176
505
19
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (881)
  • Mar-May only
    (269)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (253)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Made 1 week there, after 1 week sightseeing in northern Thailand... and we really enjoyed our stay! Great Hotel, nice (private) beach, good food, friendly staff... We can definitely recommend this Hotel and hope to come back soon

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The resort has everything you could want for a relaxing holiday. There is no need to leave the resort - food, drink, entertainment, water sports are all there. The private beach is beautiful. The staff are just fantastic. The room is clean and comfortable. There may be more "exotic" and up-market resorts in Thailand but this one has everything you... More 

Was this review helpful? Yes 3
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 6 nights this April. Highly recommend this hotel. We were upgraded to a deluxe villa number 335. Breakfast is very good. Restaurants are good but also try eating just outside the hotel at Lemongrass and further down the road at Dangs for half the price.

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our breakfast selection and restaurants but also the local place down the road from a walking distance. We all... More 

Kelkheim, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had been first to the Surin when it was still the Chedi in 2000. The "new" Surin is better than ever. The guest cottages match every demaning travellers' expectation and the 2-bedroom cottages are ideal for families with kids. The location of the hotel on Pansea Bay is still outstanding, probably one of the most beautiful beach loactions in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the 2-bedroom family cottage. I am looking forward to welcoming you back to the Surin... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our last stop for our 2.5 week long honeymoon in South East Asia. Luxury, service, and private beach were key for us. I was comparing 3 properties: The Aman, The Surin and Trisara. All came recommended by other New York friends and so i turned to Trip Advisor myself to decide. The reason i chose the Surin (and... More 

Was this review helpful? Yes 5
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Surin Phuket. We are proud to be valued as the best hotel on your honeymoon. It was my great pleasure to meet you personally. Our team strives to give our guests a wonderful Surin experience by exceeding their expectations.... More 

Aurillac, France
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

wonderful stay in lovely luxurious bungalows well equipped private beach , turquoise water excellent food and nice restaurant by the beach very friendly staff, efficient and helping this place is however not convenient for disabled or handicapped person : too many stairs to climb between the different spots

Review collected in partnership with this hotel

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will... More 

Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 and had just returned. Loved this hotel and will share my thoughts for anyone thats planning a trip there. People do bring children as the beach is safe enough. But is also quiet enough for a couples retreat. One thing i need to mention is that going around the hotel requires a lot of walking up and... More 

Was this review helpful? Yes
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. Your honest and detailed review is greatly appreciated! It is wonderful to hear how much you enjoyed your time with us, and that you particularly enjoyed our stunning location and the helpful and courteous service of our... More 

Tbilisi, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Surin Phuket is an amazing hotel, with very nice private beach, friendly and attentive staff, especially at the reception and SPA! in general it has exceeded our expectations. Definitely going back as soon as possible! :)

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on... More 

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 2 week stay at The Surin and it was beyond our expections. The hotel is build on a hillside and yes there are a lot of steps but wasn't a problem for us and we were at the top, but accessible by the buggy service run from reception. Rooms are decorated to a high... More 

Was this review helpful? Yes 4
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our breakfast selection and the helpful and courteous service of our staff. I am looking forward to welcoming you... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an outstanding resort. Short of a minor noise issue with a wedding Monday night, there is nothing I could suggest to make this experience any better. The facilities were top notch and the staff was one of the best I've ever dealt with. While we have seen plenty of children, this is probably more of a couple's retreat. If... More 

Was this review helpful? Yes 2
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and professional service of our staff. I am looking forward to welcoming you... More 

Hotel Review Summarization

What travelers say

  • Very nice(4)
  • Breakfast buffet(3)
  • Private beach(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach Deluxe Suite (39)
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One Bedroom Deluxe Cottage (31)
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The Hotel (15)

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Dining (24)
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Other (5)
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