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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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The Surin Phuket
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1,262 Reviews from our TripAdvisor Community

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Chester, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located approximately 30 minutes from the airport but a world away from a great deal of the hotels available on Phuket. The location and beach are fantastic – the rooms are well thought through with great attention to detail. Each room is a “cottage” built on stilts into the hillside so very private. The more you pay the nearer the... More 

Helpful?
Thank cbertie1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our 2nd visit and we have already booked again for next year. Not only is the location and setting out of this world , but the staff likewise are of the same standard. The rooms are perched high up on the hillside looking down to the beach area and are spotlessly clean.The breakfasts are fit to feed a... More 

Helpful?
4 Thank Gary J
Greater Johannesburg, South Africa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I cannot rave enough about this hotel. This is my second visit and even better this time around, it's like coming home, staff amazing Bee, Dadda, Nokka ,Nanna , Chen to name but a few . Couldn't do enough for us, especially Bee who helped my husband plan a romantic surprise 60th birthday dinner. Yes there are a lot of... More 

Helpful?
2 Thank Vicki1359
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hillside resort features lovely private beach, lots of stairs, plenty of amenities, terrific breakfast buffet, comfortable rooms, good spa and local Thai restaurants in easy walking distance. Friendly, helpful staff.

Review collected in partnership with this hotel

Helpful?
3 Thank msalexadrac
Copenhagen, Denmark
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We found the rooms charming and the whole resort serene, and the beach and water fantastic. Food and wine was great and the staff where attentive, and spoke good English. Only sour drop, was the treatment of our Asian family members from Vietnam married to a family member, visiting us for lunch. I am not sure what it is, but... More 

Helpful?
1 Thank Soren K
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Soren K Thank you for taking your time to review your stay to the Surin Phuket on TripAdvisor. It is rewarding for us that you had a great experience during your stay with us, having the secluded location and tranquility of our beach and bay. I was very concerned to read your comment about your friends visiting for lunch... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The resort has a beautiful location with one of the best beaches in Thailand. Service provided by the staff is very forthcoming and friendly. Food at the restaurants is excellent. Even when the resort is fully booked you don't feel the crowd as there is ample space for everyone. The cottages are well equipped in attractive Thai style. The buggys... More 

Helpful?
2 Thank Ulrik T
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guests, Thank you very much for your review on TripAdvisor following your recent stay at the Surin Phuket. We are delighted to read how you valued your experience with us and that you enjoyed our quiet and relaxing location. Thank you for highlighting the quality and friendliness of our service as well as our delicious food. We look forward... More 

London, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at The Surin for 5 nights in February. This is a lovely hotel. The facilities are very good but the wonderful staff are the most impressive thing. Wonderful service from all and especially Amy, Dada and Kitty. The beach is lovely and the locals who operate a little bar service undercutting the hotel are great. We wondered to... More 

Helpful?
2 Thank BLDN_11
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guests, Thank you for sharing your experience with other Tripadvisor travelers. I am delighted to read that you had a wonderful time with us. Thank you for highlighting the quality of our service. We attached the utmost importance to the service delivery as we believe that most of our guests are returning not only because of the beautiful beach... More 

San Rafael, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Often when I stay at a resort hotel there are minor (or even major) snags that take away from the overall experience. Happily, this was not the case at Surin. Check-in was quick, and I was able to get into the room before the official check-in time. Every activity (scuba diving, snorkeling, etc.) was very easy to arrange through the... More 

Helpful?
2 Thank steveow2015
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Steve, Thank you very much for your review on Tripadvisor and really glad to read that you had a great stay with us. As we say "breakfast is the most important meal of the day", therefore we added a lot of a la carte options as well as healthy dishes. We constantly listen and receive feedback from our guests... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Last summer, stayed here three days. The rain has been falling over the three days was disappointing but, nevertheless, is the place enough beautiful. It is Pad Thai eating room service was the appropriate taste at the right price, facility also showed suitable for the price. To make up the stairs of the restaurant has a high slope on the... More 

Helpful?
3 Thank gyuhyun
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear gyuhyun We are pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will... More 

Crete
Level Contributor
221 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many strengths to this hotel. The staff are excellent the location is superb, an uninterrupted view over white sand to the sea. The rooms are beautifully appointed and the bars and restaurants very well run. This truly is a fabulous place for some R&R. You can lie on your terrace or the beach and feel completely spoilt. One... More 

Helpful?
3 Thank Beltayne
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Beltayne Thank you very much for your review on TripAdvisor following your recent stay at the Surin Phuket. We are delighted to read how you valued your experience with us and that you enjoyed our quiet and relaxing location. We look forward to welcoming you soon again, until then our best wishes from Phuket! Warmest regards Jann Hess Resort... More 

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