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The Surin Phuket

Certificate of Excellence
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118 Moo 3, Choeng Thale, Phuket 83110, Thailand
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The Surin Phuket
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The Surin Phuket
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898 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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    (287)
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    (142)
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Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

10 out of 10 for The Surin. Apart from an initial issue (it was sorted the next day) with our bedroom, which was placed at the top of the hill and from which we could hear very loud music till 3am, everything else was just perfect. Service - spot on! Attentive, professional and well trained staff. Excellent service, really. Location... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm so glad I booked my stay at the Surin. There is a wealth of choice of hotels in Phuket catering for all budgets and I was pondering on several different options. I was actually looking at some more expensive hotels and I'm happy I didn't end up staying there because the Surin really hit the mark and gave value... More 

Was this review helpful? Yes 1
Saint-Julien-en-Genevois, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Something special that you won't regret. The rooms and service are unbelievable, the beach wonderful, nearly private. one thing though, lots of stairs, have to be in a good shape :) apart from that a wonderful place to stay and relax…

Review collected in partnership with this hotel

Was this review helpful? Yes 1
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to read that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. I look forward for an opportunity to welcome you back in... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing experience at The Surin. We stayed for 8 nights for nearly half the price we paid at a luxury resort in Mauritius. The hotel itself is situated in an idealic location on what feels like a private beach. The water so beautiful and pure, like nothing we've experienced before. We stayed in a hillside cottage with a gorgeous view... More 

Was this review helpful? Yes 3
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you so much for your positive comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how much you enjoyed your stay and that you found particularly the Spa staff professional . At the Surin Phuket, we aim to give every guest a personal experience and to provide a quality of... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We’ve just come back from honeymoon and two weeks at The Surin and, in short, it was fantastic. If you’ve read any other reviews on The Surin, then you know there are steps there so I’m not going to say anything on that aside from it really doesn’t matter! You’re on holiday – plan a little and just take it... More 

Was this review helpful? Yes
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you so much for the great review! It is always a pure delight to read when our guests described their stay as Fantastic! Your compliments on our services are deeply appreciated and this will certainly encourage our team to continue providing yet a better service for our future guests. I look forward for an opportunity to welcome... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

The cottages are lovely.. not necessarily 5 star luxury.. more tropical beach shack chic. As other reviewers mentioned.. lots of walking and stairs to get around the resort.. pool area is average and not really that appealing but the beach was beautiful and the best part of our stay. Breakfast options also not the best, but the staff are lovely,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you for your feedback on Tripadvisor. I am glad to read that you had pleasant stay with us and your comment about the breakfast have been noted and share with our Executive Chef. It was our pleasure to have you with us and I hope you had a relaxing time in our secluded location with the tranquility... More 

Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was fantastic hotel for healing. As there had not so much of reviews from Korean, i was not sure to choose this resort. however, the beach and other conditions were really great for theose whi really want to stay for relaxation.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you for sharing your experience at The Surin with other Tripadvisor readers. I am glad to hear that you were pleased wit our resort services and facilities. I look forward for an opportunity to welcome you back in the future to our unique paradise at Pansea Beach Phuket. Warmest regards, Claude Sauter General Manager The Surin Phuket More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Surely the most private resort with direct beach access in Phuket…… We stayed 5 nights in late April and simply wished it was longer. As a couple, if you should decide to book at The Surin on Pansea Beach, highly recommend a Beach Studio Suite. The extra money is certainly worth the upgrade and will take your experience to an... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Craig, Thank you so much for writing a review on Tripadvisor and sharing your experience with other travelers. Great to hear that you enjoy our Beach Suite and we hope to have the pleasure to welcome you back to Paradise in the very near future. Don't hesitate to contact us directly for some special deal available to our return... More 

Riyadh, Saudi Arabia
Top Contributor
108 reviews 108 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

2 weeks in phuket and 3 hotels .. The Surin is difficult to review its location is nice and quiet not to far from the city about 20-30 min by taxi to patong... The rooms are really nice and the breakfast too.... The service as well Top notch! BUT!!!!!! if you don't have a cottage on the beach its going... More 

Was this review helpful? Yes 2
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. Your honest and detailed review is greatly appreciated. We agree with the steps and our guest appreciate the pristine nature and tranquility of the resort nestled in a beautiful tropical hill. Thus, the character of this romantic... More 

Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited here at the end of a 3 week holiday in which we stayed in Bangkok and Krabi in a few 5 star resorts. The Surin is a beautiful hotel with a fantastic beach and lovely relaxing atmosphere, nice food and great views. The rooms are quite minimal but not in a bad way at all... The views for breakfast... More 

Was this review helpful? Yes 4
The_Surin_GM, General Manager at The Surin Phuket, responded to this review

Dear Guest, Thank you so much for taking the time to write a great review on Tripadvisor. We are delighted to read that you have enjoyed our friendly services, food, beach and facilities. Don't hesitate to contact us directly so we can help to arrange your next stay at The Surin. Thank you for staying with us and we look... More 

Hotel Review Summarization

What travelers say

  • Very nice(4)
  • Breakfast buffet(3)
  • Private beach(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach Deluxe Suite (39)
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One Bedroom Deluxe Cottage (31)
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The Hotel (15)

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Other (5)
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