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All 16 Choeng Thale hotels

Outrigger Laguna Phuket Beach Resort

4.5 of 5 Resort   |   323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
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Ranked #6 of 16 Hotels in Choeng Thale
A recent review
5 of 5 stars Reviewed August 7, 2014
Hafiz300 Kuala Lumpur, Malaysia
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352 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Outrigger Laguna Phuket Beach Resort
See the most recent reviews
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2014

It was a family holiday with my wife and 3+ year daughter. Stayed one night at a hotel close to the beach in patong town, had a great time dining and shopping. Checked in to Outrigger Laguna Beach Resort next day. Stayed here twice when it was Laguna Beach Resort, and this is our second time staying at the Outrigger... More

Was this review helpful? Yes 3
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Hafiz300, Many thanks for choosing to return and stay with us again following our renovation and re-branding as an Outrigger resort. I was delighted to read that you had a wonderful family holiday and would like to thank-you for your kind feedback in relation to the service, resort facilities and food and beverage quality. I do hope we will... More

2 reviews
4 of 5 stars Reviewed August 7, 2014

We stayed in another resort in Laguna area before moving to outrigger. My first impression is that the resort looks new and clean compared to previous resort we stayed. The staff brought us to the club lounge for a drink while introducing the facilities to us. We love our lagoon view room as we could view both the peaceful lagoon... More

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Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

We arrived at 10am after a long overnight flight and the room was already available so a really good start. Check in was quick and efficient and from that point on the staff were exceptionally helpful and friendly throughout our 13 night stay. We had booked a club room which was really well laid out with everything we could want... More

Was this review helpful? Yes 2
Roxby Downs, Australia
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed at the Outrigger in Laguna after coming back from a trek through South Africa. I was looking for rest and relaxation after a hectic tour and this turned out to be the ideal place that more than fulfilled all my expectations. The room was an ocean front with access to the Club facilities [recommend this]. All staff were... More

Was this review helpful? Yes 12
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear aussieRob, I was delighted to read that you had a relaxing and restful stay with us recently and that you enjoyed the service and amenities provided by our Club Team. Many thanks also for taking the time to highlight the service you received from Khun Mook and Noey and for mentioning Reyn and Loen our entertainers. It was great... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 5, 2014

Lovely hotel, staff are friendly. Rooms were decent, big, clean. Nice pool area, slide was certainly an attraction for the kids and adults. Food, on the other hand, was really disappointing. For a 5-star hotel, the service was painfully slow and the food tasted mediocre (nothing to rave or even remember!) Seafood buffet was a complete joke....on the grill was... More

Was this review helpful? Yes 11
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Pam_W29, Thank-You for choosing to spend your family vacation with us at the Outrigger Laguna Phuket Beach Resort. I was happy to read that you found the resort to be lovely and that you enjoyed friendly service throughout your stay. Thank-you also for highlighting the enjoyable spa experience and nightly entertainment. I would however like to apologize for your... More

Hong Kong
Top Contributor
73 reviews 73 reviews
21 hotel reviews
165 helpful votes 165 helpful votes
2 of 5 stars Reviewed August 4, 2014

Rated 5 star at Laguna Phuket used to mean something. Alas..... Concierge were really decent. Unloaded, parked my car and then ran up to return the key. Good man. Excellent. Checked in A-OK. Nothing surprising, room lovely. Let's go for a swim. Or perhaps. Let's not. Vegetation from the trees and shrubbery blown into the pool(s) is acceptable. It is... More

Was this review helpful? Yes 4
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear HKeater, Many thanks for your feedback regarding your recent stay. While I was delighted to read that you found our concierge team and your room of a high standard, it was disappointing to hear your comments with regards to our pool cleanliness. As you mentioned, it is indeed challenging in the monsoon season to keep all leaves etc from... More

Sydney
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

The outrigger made our holiday a memorable experience. My fiancé and I were so impressed with the service from staff, they were very attentive and always happy to help with smiles all the way. The entertainment (singing) staff made dining so enjoyable and were lovely to talk to. We will be returning to have our wedding here!

Was this review helpful? Yes 19
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 2, 2014

On our last visit to Phuket in December we spent a day at the Outrigger (bought a day pass), thought it was lovely and promised ourselves that we would stay here on our next visit. We've just returned from a couple of weeks in Phuket and stayed at the Outrigger for 2 nights. We got a great rate on the... More

Was this review helpful? Yes
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Maria C, Many thanks for returning to stay with us at the Outrigger Laguna Phuket Beach Resort after visiting in December. It was nice to read that you had a great family break and enjoyed staying in one of our seafront rooms. Thank-you also for highlighting the room cleanliness and the staff service you received during your stay. I... More

Riyadh, Saudi Arabia
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2014

This was a brilliant resort . The reception was sooo friendly and accommodating . Rooms were lovely and clean . In the evening Raihn and Loen entertained us , wow they were brilliant , what they couldn't sing was just amazing . We were stuck to our seat every night . Such lovely ppl . They made our stay so... More

Was this review helpful? Yes 10
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

I was delighted to read you had a wonderful Eid holiday and would like to thank-you for highlighting the friendly service and quality of accommodation. Thank-you also for mentioning Raihn and Loen who perform nightly at our Icon Terrace. It was great to read you enjoyed listening to them and that they enhanced your stay even more. I look forward... More

Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 2, 2014

Brilliant everything at this hotel from checkin with Jo to the service all over hotel. And the band is fabulous. Leon and rheine are so good we spent every night at the hotel just to listen to them. I will come back especially to listen to this fab band.

Was this review helpful? Yes 14
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Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Laguna Phuket Beach Resort 4.5*
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Thailand

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