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Outrigger Laguna Phuket Beach Resort

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323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
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1 room 1 guest
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Outrigger Laguna Phuket Beach Resort
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631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Where do I start with this hotel! Booked as a last minute holiday with my partner and what a fantastic trip we had! Because we booked last minute we were unsure whether we would be left with an adequate room however this was not the case! We had a deluxe room with a fantastic view of the pool and the... More 

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Rockingham, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently enjoyed 8 nights at this outstanding resort. I have been an international traveller for 50 years and have never had better, friendlier service or room presentation. The location is perfect for those wanting a relaxing "do nothing" holiday being situated on a beautiful clean sandy beach as well as fronting a large lagoon. The grounds are impeccably maintained... More 

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Singapore, Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel for 3 nights and loved every bit of it. The fact that it is located on a beautiful and clean beach makes the experience worth it. The entire laguna area is probably quieter than other areas of Phuket but if you are looking to get way from the city life this resort is perfect. The... More 

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Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort and for taking the time to write and share your valuable feedback via Tripadvisor. The team and I are thrilled that you enjoyed the destination, our beautiful beaches, the daily activities and the one and only waterpark sized slide in Laguna, Phuket. It was a pleasure... More 

Brisbane
Level Contributor
85 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Outrigger recently for 6 nights to celebrate our friend's birthday. The Outrigger is impressive! Beautifully presented, the rooms are large, exceptionally clean as expected. We all had sea view ground floor rooms with a small outdoor terrace area - perfect for afternoon drinks and great access for the pool and beach. The hotel staff are efficient,... More 

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Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to celebrate your friend’s birthday with us at Outrigger Laguna Phuket Beach Resort. We are truly honoured and thank you for taking time to share your review. We are thrilled to hear that your six night vacation was relaxing and enjoyable. The team and I very much appreciate your kind comments on the presentation of the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean. The property was well maintained. The staff was friendly and helpful. The included breakfast buffet was wonderful. Wonderful resort. The location is a bit far from all the activity and action of Patong Beach. But that's how we like it. It was very relaxing. The beach was quiet and clean.

Was this review helpful? Yes
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us at the Outrigger Laguna Phuket Beach Resort and for taking the time to share your kind feedback. It was great to read that you enjoyed your time with us and I would like to thank you for highlighting our breakfast experience in Locavore, the level of cleanliness and the Outrigger team who... More 

Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

very friendly and helpful staff excellent services are prepared to go the extra mile for you .rooms are pleasant in beautiful surroundings with the beach only a few meters away .great for singles couples and families choice of indoor and outdoor dining a positive

Was this review helpful? Yes
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for this most glowing review on Tripadvisor, the team and I certainly do appreciate your time. Thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. We are thrilled you enjoyed your holiday and we were able to meet your expectations in all aspects of your stay. Look forward in welcoming you back soon.... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there for approx 5 days and checked out totally satisfied. Right from the reception / welcome to the layout of the rooms and the ushering in - everything was done in a special way. Food was fantastic (special attention and flexibility to customize for vegetarians). The other amenities incl pool options, outdoor sports activities, water sports in the laguna,... More 

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Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We pride ourselves on providing distinctive guest service to our guests and honouring our company value of host. We, as hosts, welcome and entertain our guests and friends with warmth and generosity. I am very pleased... More 

Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Bought an 8 night Luxury Escapes package and stayed in a Deluxe Sea View room with my partner. We were looking for a mid year getaway to just relax and recharge our batteries and the Outrigger did not disappoint. We did get a bit of rain as it was monsoon season but it is an unfortunate trait of the timing... More 

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Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to spend your holiday at Outrigger Laguna Phuket Beach Resort and for taking the time to write a detailed and informative review on your stay. The team and I sincerely appreciate it. We are pleased to read that the room, resort facilities and our staff exceeded your expectations and that overall you enjoyed your stay despite... More 

Perth, Australia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Laguna has several resorts and the boat and shuttles will take you around them all. Wonderful welcome and great holiday location. local restaurants have shuttle services, so you are not isolated or forced to eat only in the resort. Ocean room was great, good size, 'sun room' and balcony. Breakfast is good, staff friendly, tour desk staff helpful. Shuttle and... More 

Was this review helpful? Yes
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and review your recent stay with us at Outrigger Laguna Phuket Beach Resort. I was delighted to read that you enjoyed your stay and would like to sincerely thank you for the positive feedback especially in relation to the service delivery received from our team. I look forward to sharing your comments... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We have been here for 4 days so far and couldn't have asked for better service. We are here for my mothers 70 birthday with 1/ family members. All staff have been excellent. Oh, manager, has been exceptional providing help organising a surprise for my mother outside of the resort. All the kids are having a great time. So much... More 

Was this review helpful? Yes
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us. Wishing your Mother a very Happy Birthday and many happy returns. We issue positive feedback directly to our staff, something very much appreciated by them in recognition of their efforts. Khun Oh is a valued member of our Management team who constantly... More 

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Club Lagoon Room (36)
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Deluxe Sea View Room (35)
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