We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Outrigger Laguna Phuket Beach Resort

Travelers' Choice award winner
Hotel website
Hotel deals
323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Outrigger Laguna Phuket Beach Resort
Professional photos View all
Browse nearby
Outrigger Laguna Phuket Beach Resort
Write a Review

509 reviews from our community

Traveler rating
    339
    122
    30
    11
    7
See reviews for
224
152
10
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (509)
  • Mar-May only
    (149)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (121)
All months
Zürich, Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night on a stopover. The room was nice & clean, the bed comfortable, but there was a lot of noise from the clubs across the lake - thankfully not till very late. The dinner in the restaurant was average, the breakfast selection was quite good. Very long wait at lunch at the beachfront, and food was... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Top Contributor
112 reviews 112 reviews
39 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We really have to praise Hana and her staff at the club for making our holiday a truly enjoyable experience. The service,attention and interest that they took made us feel so welcome.The special tea for upset stomachs made by Nula worked a treat and all staff went the extra mile to ensure that our holiday was all we wanted it... More 

Was this review helpful? Yes
Shanghai, China
Top Contributor
50 reviews 50 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from a week at the Outrigger. Everything was fabulous from the resort and rooms to the pool and F&B. Location is excellent - on Bangtao Bay which is a beautiful beach, facing west for spectacular sunsets. The Laguna properties (6 in all) allow you to shuttle or ferry to the other resorts for restaurants or shopping.

Was this review helpful? Yes
Top Contributor
67 reviews 67 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 10 nights over christmas and new year and we had a truly amazing stay. The staff really can't do enough for you and they always have a smile. I was nearly in tears when I had to leave. Only issues were around service in the restaurants and bars, it was incredibly slow. We only ate in the... More 

Was this review helpful? Yes
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Melanie W, Thank-you for choosing to spend the Christmas and New Year Holiday with us at the Outrigger Laguna Phuket Beach Resort. I was delighted to read that you enjoyed a great family holiday and would like to thank-you for taking the time to share your feedback with us. I did note however your comment about the speed of... More 

Surfers Paradise, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

What an amazing experience! The staff at the Outrigger really made our holiday extra special! Each and every dining experience was fine dining - every staff member looked after us and consistently wanted to do anything they could to ensure we were satisfied. Yai, the food and beverage supervisor/manager in particular was fantastic! He made our holiday experience at the... More 

Was this review helpful? Yes
Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed here in May 2014 for 4 nights. We stayed in a Club Lagoon room which had a king-size bed for adults and a 'day bed' which our children shared (aged 2 and 4). The room was nicely decorated, clean and comfortable. We really don't have anything bad to say about this hotel. Everything was good... More 

Was this review helpful? Yes
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear David M, Thank-you for choosing to spend your recent family holiday with us at the Outrigger Laguna Phuket Beach Resort. I was delighted to read that you had an enjoyable stay withand would like to thank-you for taking the time to share your kind feedback in relation to the resort facilities and room quality in addition to the benefits... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The first time I came here was less than a year ago with my wife, son and maid. We stayed at the duplex serviced apartments overlooking the main swimming pool, restaurant and reception. Upon arrival we were asked to confirm breakfast for all the days we were there or pay a little surcharge for each individual breakfast. Of course we... More 

Was this review helpful? Yes 1
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Stephen W, Thank-you for choosing Outrigger Resorts for your recent family holiday to Phuket. I will be delighted to share your very kind feedback with Marc Landgraf, who is the General Manager of the Outrigger Laguna Phuket Resort and Villas, where you recently stayed. Thank-you again for your trust in Outrigger Resorts. With very best regards Tony Pedroni More 

Shanghai, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We selected this hotel for our family holiday after reading all great reviews, but I need to say ...this is my worst review. And I hope I will not have to write such one again... + Hotel facility is great, clean, rooms are spacious and can easily accommodate family of 5. Maintenance OK. When issue all fixed immediately + reception... More 

Was this review helpful? Yes
Tony P, Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear Petr S Greetings from Phuket and thank you indeed for choosing to spend some precious time with us here at Outrigger Laguna Phuket Beach Resort. We appreciate you taking the time to feedback your experiences on TripAdvisor relating to your time in our resort, it is quite clear that in some areas we came up short and I wanted... More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to the Lagnuna area four or five times over the past ten years, the last two times with a small child. On our latest trip we stayed at the Outrigger and found it a good choice. Pros: - Really friendly staff who liked children and were clued up enough to remember things like which other families we were... More 

Was this review helpful? Yes 1
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear L_Jason, Thank-you for choosing to stay with us at the Outrigger Laguna Phuket Beach Resort for your return trip to Phuket. I was happy to read that you had an enjoyable stay and would like to thank-you for highlighting the friendly service, restaurants and resort facilities you experienced during your stay with us. I was sorry to read however... More 

Hong Kong, China
Top Contributor
59 reviews 59 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a glorious week at the Outrigger and missing the location already. Our rooms overlooked the ocean and we were treated to fantastic sunsets as well as the sound of the waves breaking on the beach just outside our balcony. The ground floor rooms had great balconies with sofas whereas ours on the 3rd floor were only... More 

Was this review helpful? Yes 1
Tony P, General Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Dear pinkchampagne07, I was delighted to read that you enjoyed a great family holiday with us at the Outrigger Laguna Phuket Beach Resort and would like to thank-you for taking the time to share your very kind feedback. I am glad that you enjoyed the service and benefits of our club room package and that you also enjoyed the many... More 

Questions? Get answers from hotel staff and past guests. Ask a question

634 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (399)
Viewed
Pool/beach area (99)
Viewed
Hotel & grounds (91)
Viewed
Family/play areas (10)
Viewed
Room/suite (54)
Viewed
View from room (19)
Viewed
Dining (31)
Viewed
Bathroom (14)
Viewed
Business center/function rooms (1)
Viewed
Other (80)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (207)
Viewed
Amenities (15)
Viewed
Beach (10)
Viewed
Club Lagoon Room (36)
Viewed
Deluxe Sea View Room (35)
Viewed
One Bedroom Suite Sea View (47)
Viewed
Pool (17)
Viewed
Restaurants and Bars (30)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (5)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Room/suite (7)
Viewed
Pool/beach area (4)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question