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Angsana Laguna Phuket

Travelers' Choice award winner
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10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
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Angsana Laguna Phuket
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Angsana Laguna Phuket
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1,145 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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    (337)
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There are newer reviews for Angsana Laguna Phuket
See the most recent reviews
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

Of 10 days in Phuket, 3 nights was spent at Cape Panwa Hotel, 3 at Dusit D2, and last three at Angsana. Angsana beats them all by miles! Great atmosphere, service, and THE BEST KIDS CLUB! Highly recommended for family with children.

Review collected in partnership with Angsana.com

Was this review helpful? Yes 2
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear KISOKK, Thank you for sharing your feedback in relation to your recent stay. I am glad that we were able to turn the last days of your Phuket holiday into a memorable time. I appreciate your good feedback, especially with regards to our unique Tree House Kids Club, and have shared your kind words with the respective team. We... More 

Calcutta, West Bengal, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

We had a fabulous stay at Angsana in August 2014.it's a lovely hotel with excellent facilities and staff always willing to help. We stayed at the grand room which was fantastic though a little far from the pool and beach. However buggies were only a phone call away to get us where we wanted to go. For someone who intends... More 

Was this review helpful? Yes 1
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear GauravKh, Thank you very much for your encouraging feedback. I am glad that you enjoyed your stay with us, and that you appreciated the comfort of your Laguna Grand Room as well as the service provided to you by our associates. Thank you for your recommendation. We hope to see you return in the not too distant future. Warmest... More 

Colombo, Sri Lanka
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 24, 2014

Luxurious hotel. Situated a within and around the lagoon. Recommended for Honey Moon couples. The hotel is situated a bit far from the beach. and Depending on the room you are staying it could be a 500m-800m walk to the beach. The staff was warm and friendly. If you are staying for more than 1 or two days.. make sure... More 

Review collected in partnership with Dusit Worldwide Co. Ltd

Was this review helpful? Yes
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear cdhy, I thank you for reviewing your recent holiday experience at Angsana Laguna Phuket. We are happy to know that you enjoyed a relaxing holiday, and would be pleased to welcome you back as our guest in the near future. Warmest regards, Albert Ocasio General Manager More 

Tokyo Prefecture, Japan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stay at Angsana every August, Hotel staffs are very kind and friendly. August Phuket is comfortable to stay even it is rainy seaon. It becomes cooler after shower, and cost for stay in hotel is much cheaper than high season.

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear mozartant, Thank you for taking the time to share your holiday experience with us and other travelers. It was a pleasure to read that you enjoyed your stay with us this month, and we would be thrilled to welcome you back for another relaxing stay in the near future. Warmest regards, Albert Ocasio General Manager More 

Suez
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

I went there for my honeymoon and it was a great trip The place is clean and comfortable The stuff is friendly and helpful The room is quiet Food was good and tasty and served well The pool is big and clean

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear Mohamed A, Thank you for choosing Angsana Laguna Phuket as the preferred destination to celebrate your honeymoon. We appreciate your kind feedback with regards to your stay, and would be pleased to have you back in the near future. Wishing you all the best for the years ahead together. Warmest regards, Albert Ocasio General Manager More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed August 17, 2014

We stayed at a family villa overlooking the golf course. Was nice and quiet and private. We enjoyed having the pool just I case the kids didn't want to venture far. Service was excellent. Two requests if possible, would like a big slider for kids to enjoy at the pool and more option for breakfast. Though buffet seemed plentiful but... More 

Review collected in partnership with Angsana.com

Was this review helpful? Yes
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear V K, I appreciate your kind feedback concerning your recent holiday at our resort. I was pleased to read that you enjoyed a vibrant stay whilst at Angsana Laguna Phuket, and that you appreciated the genuine Thai hospitality of our staff. Thank you also for sharing your comments with regards to the breakfast buffet, which I have shared with... More 

Dhaka
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

Great hotel.. Stayed in the 3 bedroom pool residence. Really enjoyed the welcome drinks.. The villa itself was great, loved the private pool. The interior was great- lightly furnished but really awesome. There was an issue with the electricity but while we had great dinner at Baan Talay, it was fixed. Loved the shuttle bus service (from villa to main... More 

Was this review helpful? Yes 1
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear SamiWahid, Thank you for sharing your feedback with us and other travelers. It is fantastic to read how much you appreciated the comfort of your private pool residence, and that you enjoyed your dining experiences at Baan Talay and Bodega & Grill. It would be a pleasure to welcome you back as our guest in the near future. Warmest... More 

Alor Setar, Malaysia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 14, 2014

Good for family. Hotel villa with resident pool are big and nice. Personal pool are bclean and nice to swim. Villa are big and clean. Quite and safe. Kicthen with full equip. That is the lagoon inside the hotel it self. You can get taxi inside the hotel to tour around.

Was this review helpful? Yes
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear Loh C, Thank you for your valuable feedback. I am pleased to learn that you enjoyed the comfort of your private pool villa, and trust you equally appreciated the club breakfast and daily sunset cocktails & canapés that are part of this exclusive accommodation option. We hope to have you back for another blissful stay in the near future... More 

Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 12, 2014

I booked to stay 3 nights at the Angsana Laguna but had to move out after 2 nights...never had such experience while staying at many hotels in many regions. The whole resort is full of flying bugs...walls, ceilings, doors of your room, even breakfast restaurant you can see so many of them every where. In addition, my room was by... More 

Review collected in partnership with Angsana.com

Was this review helpful? Yes
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear zingoose, Thank you for your feedback with regards to your stay at Angsana Laguna Phuket. It was very disappointing to read that your experience did not live up to your expectations, and I apologize for the inconveniences you encountered while staying with us. Following an increased presence of aquatic insects that took us by surprise at the very beginning... More 

Emirate Of Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

Must be one of the best resorts in phuket. Large rooms. Excellent service. Only needed more selection at breakfast and dinner buffet. Free Shuttle boat and bus service to nearby canal shopping very convenient. Make sure to take free bus shuttle to lotus seafood restaurant. Hotel location is about 30 minutes by car to patong beach. Although we did not... More 

Review collected in partnership with Angsana.com

Was this review helpful? Yes 1
Albert O, General Manager at Angsana Laguna Phuket, responded to this review

Dear Mohammad M, I appreciate your kind feedback. I am happy to read that you truly enjoyed your stay with us, and thank you for your positive recommendation. Thank you also for sharing your thoughts on how to further enhance the buffet breakfast and dinner at Market Place, which I have shared with the respective team. It would be a... More 

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