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Angsana Laguna Phuket

Travelers' Choice award winner
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10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
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1 room 1 guest
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Angsana Laguna Phuket
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1,178 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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Kingston-upon-Hull, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed today NEW

I thoroughly enjoyed my stay here. We were greeted by very friendly and helpful staff. The service from staff was excellent and attentive. Even walking around alone you felt safe on the resort and they would always acknowledge you. Although there is a variety of world cuisines for meals such a breakfast, they tasted mediocre overall. But the Thai food... More 

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Devonport, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to stay at the Angsana for the last 5 nights of our 14 day holiday. The facilities are great, our room was everything we hoped it would be (2 bedroom Angsana Suite with direct pool access). The staff were great....especially Bank & Bank at Bodega. Our kids loved the little gifts left on the pillow during the turndown... More 

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Bristol
1 review
5 of 5 stars Reviewed 5 days ago NEW

Welcoming staff, clean, nicely decorated rooms and a very comfy bed. The fire show was amazing to watch and the Thai restaurant was delicious. The grounds are very large which means that you can easily find a nice quiet spot to relax.

Review collected in partnership with Angsana

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Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear winyei Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you had a superb time and we look forward to welcoming you back soon. Warm regards, Brian Connelly More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have been a very frequent visitor to this property.. and i must say they manage to make my stay even better each time. I have a severe food allergy which stops me from eating may things however the chefs make sure they take utmost care of my diet and inform me before hand what i can or cannot eat.... More 

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Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Vidhi D We are extremely glad that you enjoyed your stay at Angsana Laguna Phuket and deem our customer service as impeccable, as it is our top priority to always provide our guests with a delightful experience. Thank you for your kinds words and we look forward to welcoming you back soon. Warm regards, Brian Connelly General Manager More 

Bangkok
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel was wonderful with great view and service. The buildings were nice and clean. There were lots of activities and facilities to explore and enjoy. Sightseeing from boat around the Laguna was so impressive. Beachfront room was great and peaceful. Fantastic breakfast.

Review collected in partnership with Angsana

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Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear petchsirih Thank you for your positive remark in Trip Advisor. This will certainly motivate our associate to perform better and better.  It was nice hearing that you enjoyed a vibrant holiday at our resort and impressed with the genuine hospitality of our associates which we deliver to all guests.   We look forward to welcoming you back to Angsana... More 

1 review
2 of 5 stars Reviewed 1 week ago

Me and my wife had our honeymoon during April 2015 starting with Marriot Cairo in which we made our wedding for 2 amazing nights in there honeymoon suit than we travelled to spend 2 nights in Banian Tree Bangkok in premier club room in which we have been delighted by their amazing hospitality and arrangement for us as honeymooners. Than... More 

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Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Hamdy M Thank you for sharing your experience at the Angsana Laguna from April. Please accept our sincere apologies for the miscommunication regarding your luggage as well as your honeymoon amenities. We have implemented a training program to address our internal notification process to ensure that this sort of unfortunate incident does not occur again. In regards to the... More 

Reykjavik, Iceland
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay at Angsana Laguna Resort. The resort facilities are excellent and ideal for lazing by the pool or by the adjacent seaside during the day. The rooms were spacious and beds very comfortable. The restaurants served excellent dishes. All staff at the resort were very helpful and courteous. The Xana club by the beach side is... More 

Review collected in partnership with Angsana

Was this review helpful? Yes
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear GregDavid Thank you for taking the time to write your review. We are so pleased to hear you had a excellent stay at the Angsana Laguna Phuket. In particular, the comfortable spacious rooms, great dining experience and were pleased with our customer service. We will be sure to forward your comments to our management team. Thank you for staying... More 

Hong Kong
2 reviews
4 of 5 stars Reviewed 1 week ago

We always enjoy staying here - the kids have a great time and there are a lot of activities on offer. Staff are very friendly and willing to help. Angsana is in a great location, very close to the golf course, shops and restaurants all located within Laguna.

Review collected in partnership with Angsana

Was this review helpful? Yes
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Dawn O Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you and your family had a superb time and we look forward to welcoming you back soon. Warm regards, Brian Connelly General Manager More 

Tokyo Prefecture, Japan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Laguna holiday club(LHC) is room sharing system for hotel, one of hotels is Angsana. My family became a member of LHC since 2002, when the hotel was Sheraton Grande. We have been staying every summer since we had became the LHC member. The hotel has been always nice, hotel staffs are very friendly. What is the nice to stay at... More 

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Brian C, Senior Executive Member Services at Angsana Laguna Phuket, responded to this review

Dear mozartant Thank you for sharing your feedback for Laguna Holiday Club member services. LHC Club dues covers for the costs of running the resorts we , Laguna Holiday Club, would like to ensure that the maintaining of resort is at the highest standards, therefore ,there will be some costs incurred for such upkeep (i.e. common area maintenance, housekeeping, room... More 

San Fernando, Trinidad
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lagoon. Restaurants. Spa. Beach away from the madding crowd. This is the place to be. This resort ranks amongst the best in Phuket. It's luxuriously comfortable. The food is delightfully tasty with varied options. Expect to be pampered.

Was this review helpful? Yes
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Chela B Thank you very much for your valuable feedback. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you had a superb time and we look forward to providing you with another blissful stay soon. Warm regards, Brian Connelly General Manager More 

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