We stayed at the Banyan Tree Phuket for the first time in mid Oct of 2009 for 6 nights. When we checked in and asked for an upgrade from a Deluxe Villa to Deluxe Villa with Pool, concierge said they did not have any villas to upgrade. During our stay, the resort did not look like it was completely full... more

My husband and I stayed at Banyan Tree Phuket to celebrate our first anniversary. We went for the Spa Pool Villa and found every aspect of our stay to be truly wonderful. VILLA We had a Spa Pool Villa with lagoon view which we really appreciated. I would imagine that the Spa Pool Villa itself, even without the lagoon view,... more

Firstly I want to start by saying that the Banyan Tree is perfect, it is even better than the Bvlgari resort in Bali, which we really enjoyed. What really distinguishes this resort is the absolutely fantastic service and friendliness of people working there. As soon as we arrived at the Banyan Tree, we were greeted by name and given flower... more

Me and my beloved have stayed at Bnayan Tree during my 50.th birthday. Like I will surely not turn another 50 years,I will never forget this vacation. We rented a pool villa,which was big enough and very comfortable. The resort was excellent. Every detail was well considered. The staff was very helpful and very friendly. Due to the season the... more

Having stayed at the Shangri La at Bangkok (4 ngts) and Chiang Mai (4 ngts) we travelled on to the Banyan Tree for 7 ngts - big mistake. Kuoni had upgraded us to a pool villa. The villa (712) was nice but not as described on the web site, no separate bathroom, no handheld shower (which was important to me).... more

If you wish to experience pampering at a high level then book a double-pool villa. The villa as you can see from the pictures is very beautiful and spacious. However what made my stay special was the service and attention to detail. Kwan the butler was excellent - on call 24/7! You are handed a mobile phone and told to... more

Stayed here for 3 nights with my girlfriend and had a great time from start to finish. Sprawling resort on a private beach, and although it was rainy season (it rained almost the whole time we were there), we were more than happy to stay in. An upgrade from the standard deluxe room to a pool villa helped of course!... more

My wife and I stayed in a Pool Villa for a week, end Sept/ beginning Oct 09- it's supposed to be low/ rainy season but we were very lucky with the weather, periodic rain, but when you are ensconsed in your villa, watching the rain hitting your private pool it is rather nice as it happens! We had been to... more

Upon arrival we were told that our villa had been upgraded to 2 bed pool villa which was very nice but of no particular gain to us as we only used the 1 bedroom. We complained on first day that the sun bed covers around the pool area, which were torn and full of ants, were unacceptable. These were not... more