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Dusit Thani Laguna Phuket

Certificate of Excellence
390 Moo 1, Srisoonthorn Road | Cherngtalay, Talang, Choeng Thale, Phuket 83110, Thailand
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Dusit Thani Laguna Phuket
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Dusit Thani Laguna Phuket
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1,051 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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Abu Dhabi, United Arab Emirates
Top Contributor
64 reviews 64 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful Place to visit. The main reason I chose Dusit was due to the walking distance to the beach. Nearest Hotel to the Laguna. Booked a three bedroom Villa. Very nice lay out, small pool on the roof. Room service is average - some of the food is exactly the same from the pool cafe. The rooms and furniture are... More 

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Doha
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A customer pleasure trip to Phuket with 10 people in all, we stayed at this property. The place is serene, quiet and away from the hustle bustle of the city. The room with view of the Laguna is what you should be looking for. The lobby is huge and as you enter the reception on the right side of the... More 

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Hong Kong, China
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have a very good experience on having my vacation in Dusit Thani. Every staff in the hotel are nice, friendly and helpful. Very clean and beautiful. I will definitely recommend people who wants to have a vacation to stay in this hotel.

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Hangtai, Thank you for taking the time to post a review of the hotel during your recent stay with us. We are delighted to read of your satisfaction and find the hotel nice, friendly and helpful. Our team takes pride in ensuring the hotel is kept in the best possible condition. Thank you for recommending the hotel to friends... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family (2 adults and 2 kids – 2 and 4 years old) spent a week at the Dusit Thani Laguna in one of the villa’s with the rooftop pool. After spending hours trying to choose between the JW Marriott, Angsana, Banyan Tree, and the Dusit, we chose the Dusit namely because we were after a villa type accommodation with... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear JDClark123, Thank you for choosing to satay with us for your holidays in April and for taking the time to post an impression of the resort. We are glad to read that you had an overall enjoyable and comfortable stay with us and found the Villa accommodation to your satisfaction. The split levels and size does make it ideal... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time in Thailand and we have been traveling around lots of places staying at different hotels my husband picked this one without telling me and after reading some of the reviews I was worried as I am very fussy, wow, this place is amazing even in the rain, after being told the cost of the taxi... More 

Was this review helpful? Yes 1
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear dannytamimaya, Thank you for taking the time to post a review of your experience during your recent stay with us. We do hope your first experience in Thailand has been filled with fond memories and lots of photos. We are also glad to be a part of your holiday experience and very happy to read we did not disappoint.... More 

dhaka
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was the most enjoyable 3 nights that our family ever spent at a vacation location. We chose the lagoon villa and were simply overwhelmed by the not just the facilities and amenities on offer but more importantly by the tremendous hospitality, and the thoughtful and conscientious service by all concerned. The seafood buffet at the beachside causarina restaurant was... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear shakil k, Thank you for posting your impressions of the hotel during your stay with us. We are delighted to read of your overall satisfaction and glad that the Villa, facilities and amenities were to your satisfaction. I have shared your feedback with the team who appreciate your acknowledgement of their effort and service rendered. This resort has built... More 

Coatbridge, United Kingdom
Contributor
13 reviews 13 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel staff are great and the location is perfect ,but the hotel is no longer 5star it's in desperate need of renovation rooms dated with leaking showers broken power outlets noisy air conditioning . The sound proofing between rooms is non existent bring your ear plugs.We had read some bad revues about room condition prior to going ourselves we... More 

Was this review helpful? Yes 3
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Stuart C, Thank you for taking the time to post a review of your experience during your recent stay with us. While we are glad to note of your appreciation with the service staff and the location, we regret to learn of your dissatisfaction based on the condition of the room. We are indeed planning refurbishment for rooms starting... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Checked-in on the 24th April - due to vacate on the 3rd May. We have had a wonderful time at the resort with all staff making our family of four feel very welcome. Upon arrival Yulia (Front Desk) and Sudia (Villa Host) took great care of us and happily accommodated our requests throughout our stay. The catering team; in particular... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear JM10000, Thank you for taking the time to post a review of your experience during your recent stay with us We are happy to read that you and your family had an enjoyable stay right from your arrival and to your departure. Thank you for your appreciation and mention of employees that made the difference and provided you and... More 

Zele, Belgium
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a Ocean view villa ,and can use the hotel service like restaurants .... The staf was very friendly and helpfull , we enjoyed very much the breakfast also the lunch at the swimming pool you are very close to canal village there is also a free shuttle around the laguna so you can eat in a lot... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear rudy b, Thank you for taking the time to post a review of your experience during your recent stay with us. It is always great to read positive reviews and are happy to learn that you had an enjoyable stay. We are glad to hear that you found the service friendly and helpful. I have shared you comments with... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just spent a few amazing days staying at Dusit Thani Laguna - great location, beautiful beach, great accommodation and service. Fantastic pool area, restaurants and activities to choose from. Highly recommended for couples. Thank you

Was this review helpful? Yes
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Dee Z, Thank you for taking the time to post a review of your impressions of the hotel. We are delighted that you were satisfied with the location, accommodation service and facilities and hope you have fond memories of your holiday to come back for. All our staff are happy to know they were able to provide you with... More 

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Beach (11)
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Dusit Club Room (56)
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Landmark Suite (73)
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Ocean Front Pool Villa (126)
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Dining (18)
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Amenities