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Dusit Thani Laguna Phuket

Certificate of Excellence
390 Moo 1, Srisoonthorn Road | Cherngtalay, Talang, Choeng Thale, Phuket 83110, Thailand
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Dusit Thani Laguna Phuket
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Dusit Thani Laguna Phuket
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1,041 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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dhaka
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was the most enjoyable 3 nights that our family ever spent at a vacation location. We chose the lagoon villa and were simply overwhelmed by the not just the facilities and amenities on offer but more importantly by the tremendous hospitality, and the thoughtful and conscientious service by all concerned. The seafood buffet at the beachside causarina restaurant was... More 

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Coatbridge, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel staff are great and the location is perfect ,but the hotel is no longer 5star it's in desperate need of renovation rooms dated with leaking showers broken power outlets noisy air conditioning . The sound proofing between rooms is non existent bring your ear plugs.We had read some bad revues about room condition prior to going ourselves we... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checked-in on the 24th April - due to vacate on the 3rd May. We have had a wonderful time at the resort with all staff making our family of four feel very welcome. Upon arrival Yulia (Front Desk) and Sudia (Villa Host) took great care of us and happily accommodated our requests throughout our stay. The catering team; in particular... More 

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Zele, Belgium
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a Ocean view villa ,and can use the hotel service like restaurants .... The staf was very friendly and helpfull , we enjoyed very much the breakfast also the lunch at the swimming pool you are very close to canal village there is also a free shuttle around the laguna so you can eat in a lot... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear rudy b, Thank you for taking the time to post a review of your experience during your recent stay with us. It is always great to read positive reviews and are happy to learn that you had an enjoyable stay. We are glad to hear that you found the service friendly and helpful. I have shared you comments with... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Just spent a few amazing days staying at Dusit Thani Laguna - great location, beautiful beach, great accommodation and service. Fantastic pool area, restaurants and activities to choose from. Highly recommended for couples. Thank you

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Dee Z, Thank you for taking the time to post a review of your impressions of the hotel. We are delighted that you were satisfied with the location, accommodation service and facilities and hope you have fond memories of your holiday to come back for. All our staff are happy to know they were able to provide you with... More 

Leicestershire
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great part of our honeymoons,not far from village,where there is everything you want x20. Great beach and pool area,with side stalls(to get cheaper than hotel prices on cans etc). Would highly recommend this hotel to couples or family's.

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear LadcalledDean, Thank you for taking the time to post your impression of the hotel during your stay with us. May we congratulate you both once again for your honeymoon. We do hope you enjoyed your stay with us and look forward to being of service once again. Warm Regards Ben Perera Resident Manager More 

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Quick overview before I talk details: The service was unreal. After arriving to a beautiful lobby with live Thai music, we were served cold drinks and escorted to our beautifully appropriated room. For our honeymoon they brought us a cake, a bottle of wine, constantly refilling towels for us, leaving beautiful flowers on our bed each night...They went out of... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear harperbe, Thank you for taking the time to post a review of your impressions of the resort during your stay and thank you for choosing Dusit Thani Laguna Phuket to celebrate your honeymoon. We are glad to read that you had a wonderful say with us and hope your honeymoon was everything you had expected it to be. Thank... More 

Doha, Qatar
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights after spending the previous 4 nights in Bangkok. Two adults and one child, April 15. Used the hotel transport so meet staff at the airport desk where we were warmly received with cold towels. Car ride was smooth with a friendly driver and they had a child seat as requested. Staff at the hotel... More 

Was this review helpful? Yes 2
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear bjw130, Thank you for taking the time to post a review of your recent experience with us. We are glad to read of your satisfaction during your stay however with a few negative experiences. We are glad to hear your arrival and check in was a smooth process as well as the driver that made your journey to the... More 

Dubai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel based on a friends review and based on the fact that it was one of the few kid friendly hotels located directly on the beach. We were going to book the Banyan Tree villa because of it's amazing private pool but after checking google maps, you can see that it is not directly on the beach... More 

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Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear meems06, Thank you for taking the time to post a review of your experience during your recent stay with us. We are glad to read that you found the hotel satisfactory as kid friendly and that the Villa was spacious and to your expectations. We have also noted the negatives you experienced during your stay. The hotel is indeed... More 

Pokhara, Nepal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is nice specially I liked the garden inside , Welcome drink was really good and I saw good comments of it. But comparing the price service and room is okay nothing special to say wow. The room I lived was pool view and good,

Was this review helpful? Yes
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Ramesh_Karki, Thank you for taking the time to post a review of the resort during your stay with us in September last year. We are happy to read that you enjoyed your stay with us and found the garden and welcome drink to your satisfaction. We however regret that we were not able to wow you and shall do... More 

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