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BEST WESTERN Premier Bangtao Beach Resort & Spa

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124/29 Moo #3, Tumbon Cheung Thalay, Choeng Thale, Phuket 83110, Thailand
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BEST WESTERN Premier Bangtao Beach Resort & Spa
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BEST WESTERN Premier Bangtao Beach Resort & Spa
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458 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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There are newer reviews for BEST WESTERN Premier Bangtao Beach Resort & Spa
See the most recent reviews
Dorset, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent 2 weeks at this hotel in March. The staff are amazing,they are always happy to help. Tony went out of his way to make everything perfect. Nino never stopped smiling. Fon ,Mai, Teekor,Cha, Oh were always at hand. We would highly recommend this hotel. Will go back next year. A Wonderfull holiday. A big Thankyou to Nut who... More 

Was this review helpful? Yes
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Susan B, Wow what a great review – I can't wait to share it with everyone. Glad you recognized our friendly team members. They always strive to make you feel at your ease. Can’t wait to have you back next year! Best Wishes, Dmitry Gluzgal Guest Relations Manager More 

Jessheim, Akershus, Norway
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right on the beach. Shops, restaurants and bars out the front door. Nice breakfast buffet. Restaurant is ok and handy. Massage available in the gardens. Third time to stay, with family. Nice variation of nationalities gives an international feel. Would go back.

Was this review helpful? Yes
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Ivan L, Thanks for taking the time – We are glad to read you enjoyed our divine location. We appreciate you complimenting the breakfast and the amenities! Hope to have you back once again to provide you with that refreshing stay you deserve. Warm Regards, Dmitry Gluzgal Guest Relations Manager More 

Rye, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of the best we have ever been to.The staff make this the way it is. Nothing too much trouble for them,we just returned on the 4/4/15 we would highly recommend it.We went all inclusive,but didn't get bored with the food once,our room was spotless and pool and bar areas well kept.

Was this review helpful? Yes 3
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Debbie G, Thank you for your fantastic recommendation – We are pleased to read you had a good time. I appreciate your loyalty towards us – We strive to make your dining experience unique by providing the richest variety of choice, the best quality at an unbeatable location! Hope to see you again for a third time. Warmly, Dmitry... More 

Kingston-upon-Hull, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

wonderful hotel and staff l have to say that the service my partner and I received was excellent. especially from Tony the food and beverage manager and his staff at the a' la carte restaurant, Jamba including Nino, Puy, Tum, Chai the barman and many others. The food by Executive chef Daniel was of consistently high standard. The room could... More 

Was this review helpful? Yes 1
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Hans & Debbie, WOW – First off thank you for taking the time to create a tripadvisor account and for reviewing your stay with the community! We are delighted to learn that we could inspire another couple to visit our wonderful country and reassure that our quite oasis in Bangtao is a simply divine location. I am happy that... More 

Nalchik, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel , deserves special attention the work of the staff. Everywhere clean, tidy, great Breakfast. See the excellent work of the management staff. Vacationing here is not the first time, back again. The only negative is not a very good work of the waiters in the restaurant Jamba on the beach, but the food there is great. Special thanks... More 

Was this review helpful? Yes 1
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Уважаемая Маргарита, Спасибо за приятный отзыв - я с удовольствием передам комплимент Марине как только сам навещу коллег в четверг. Ждем Вас в следующем сезоне! С уважением, Дмитрий Глузгал Dear Маргарита, Thank you for the nice review! I will be glad to share your compliments with Maria, as soon as I will visit my colleagues this Thursday. We hope you... More 

canterbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First the bad points hotel tired rooms are dark no draw space only two drawers and lack of hangers.The rest was fine very clean staff fantastic food great and believe me im picky Nino made my day for breakfast to evening if I could bottle that smile id make a mint Tony the manager was great as well.Beach great just... More 

Was this review helpful? Yes 2
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear michaelcanterbury, Thank you for taking your time to review your stay on our property online. We were happy to read that you enjoyed your stay and glad you mention our staff by name – it is hard to find such dedicated team members and fair that they get some recognition online. I wish you would still be around for... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay 14 days and it was our first time in Thailand so I was a little nervous but when we arrive I realised it will be perfect. .and it was! The stuff are very friendly and helpful all the time..very nice restaurant and the food is amazing! A lot of food and very tasty! The room was clean and... More 

Was this review helpful? Yes
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Adela F, We are excited to read that we were able to encourage a young couple to travel to Thailand! Since you obviously enjoyed our extraordinary food variety ;-) – I suggest you try the Romantic Dinner Setup next. I have rarely seen anything that could outrun having a miraculous five course menu and some sparkling wine while watching... More 

Rokkasho-mura, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Some of the reviews we read beforehand had us concerned but they were unfounded. The hotel was excellent for our entire 10 days. Everything was clean and comfortable. Food was excellent. Daily entertainment was wonderful. Staff was friendly, accommodating, and spoke very good English. We needed a room change and a late check-out and both were handled efficiently, effectively, and... More 

Was this review helpful? Yes
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear DNJM1983, Thanks for the wonderful rating and for taking the time to comment us on Tripadvisor! We are always delighted to read our guests experience on the property - Everyone out here is working hard and it is nice get some candid feedback. We appreciate you complimenting our food being excellent, especially since the chef team and our FNB... More 

Lundin Links, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

When we drove up the access road to this hotel, I was a bit worried as the area looked a bit basic; however the hotel is really nice and is right on the beach. Hotel is clean, staff very helpful. Amenities in the room good. We had a room on the ground floor with patio doors out to a shaded... More 

Was this review helpful? Yes 1
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Sue N, Thank for your kind comment. We appreciate the notes about the amenities, the rooms and our friendly team members. I definitely agree on the location – It is hard to beat. We are also happy to read that you recognized the hotel cleanliness, the housekeepers are working hard and we are glad to see them finally getting... More 

Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 24, 2015

Kind of an odd place this. Have stayed there twice now..5 years ago, and last week. Went for a couple of nights with my (14 year old) son, since we were scuba diving with Bangtao Dive Centre. The good: wonderful staff, location right on the beach, outstanding buffet breakfast that would put some 5* hotels to shame, and price point.... More 

Was this review helpful? Yes
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear TruebritSingapore, First off - Thank you for the loyalty towards us – We are always happy to welcome familiar faces. We do also appreciate your comments regarding the team members and the wonderful breakfast – I do totally agree – The buffet is simply unbeatable! I must confess that we are a little saddened to hear that you however... More 

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