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BEST WESTERN Premier Bangtao Beach Resort & Spa

4.0 of 5 124/29 Moo #3, Tumbon Cheung Thalay, Choeng Thale, Phuket 83110, Thailand
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Certificate of Excellence 2014
BEST WESTERN Premier Bangtao Beach Resort & Spa
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BEST WESTERN Premier Bangtao Beach Resort & Spa
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414 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Premier Bangtao Beach Resort & Spa
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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week at the end of November and we were not disappointed! We were given a very warm welcome from the reception staff and immediately upgraded from partially obstructed sea view to full sea views at no extra cost (although be aware trees will still block the view). My parents travelled with us and we were... More 

Was this review helpful? Yes 5
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Noorie M, Thank you for your kind review! We are delighted that you had a good stay at our property. Pregnancy is a wonderful miracle, and in nine months your joy will double. Congratulations to the happy couple! I am glad to hear that you were warmly welcomed at front and that this has obviously set the tone for... More 

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel has no charm. Dirty in the dining areas, shabby rooms and outdoor spaces, and the food tastes "factory" produced food. The trees by the beachfront gave unnecessary much shadow. It was not possible to sunbathe there. We had booked rooms for the kids, which incidentally was located at the other end of our room. Massage pavilion was incredibly... More 

Was this review helpful? Yes 2
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear TS S, We are saddened to hear that you did not thoroughly enjoy your stay with us! I assure you, the issues mentioned in your comment are something we do not take lightly and I appreciate this area of opportunity for improvement. I am also glad to let you know - that we work closely with a team of... More 

Киев
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an old hotel which needs to be renovated. but it has good location, some entertainment for kids and adults, good beach and sandy entrance to the sea. Whole the bangtao beach I think is the best one in Phuket island. Room cleaning is ok, but nothing special. food is average, but still, you can find something to eat.... More 

Was this review helpful? Yes 2
Wissut_Btao, Guest Relations Manager at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review

Dear Viktor Z, Thanks for your candid feedback – I appreciate the notes about the location and do also think that Bangtao is one of Phukets most outstanding destinations for a relaxing and quite getaway. I am disappointed that you find the service average and will make sure to forward your feedback to help improve all the small things you... More 

Sheffield
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 15, 2015 via mobile

Holiday through first choice.All inclusive basis. Nice room with partial seaview from balcony. Lots supplied in room-robes, slippers, sewing kit, shampoo, hairdryer, tea making kit, only 8 hangers though but sure they would get you more. Bed firm but comfortable. Lots of sunbeds but of varying condition from brand new to old and shabby. In fact variable sums up everything... More 

Was this review helpful? Yes 6
1 review
5 of 5 stars Reviewed January 13, 2015

Me, my husband and 12 year old son have just got back from Bangtao Best Western last Saturday. All can say is WOW. . . Staff very friendly and helpful where possible even despite language barrier with some amd small tips here and there which I think are greatly deserved are most gratefully received. We were all Inc and the... More 

Was this review helpful? Yes 11
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 9, 2015

I stayed at the Best Western in Bang Tao for 9 nights over Christmas with my husband and both sets of our parents. The hotel is good value for money for the price we paid. The rooms are very clean & the pools are very spacious. We tended to relax by the pool with the swim up bar where there... More 

Was this review helpful? Yes 3
Hong Kong, null, Hong Kong
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 7, 2015

We traveled with a 2 two-year toddler (me, my husband, my son and the nanny) on Dec 2014 and stayed there for 16 days. We stayed at the ground floor rooms that have direct access to the pool. Advantages: * direct access to the beach (my son enjoyed the beach) * the room on the ground floor have direct access... More 

Was this review helpful? Yes 1
Colne, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 7, 2015

I only stopped here 1 night because I needed to be in Phuket for a morning pick-up after flying down from Bangkok so I can't comment on the general area, beach and town. What I can say is that the room was clean and it had a balcony overlooking the pool and you could just about see the sea. The... More 

Was this review helpful? Yes 2
Canton of Thurgau, Switzerland
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 7, 2015

However, the staff are really hopeless. Yes they speak ok English. At least at the reception. When it comes to the bell boy it's a whole different story. I was traveling with a bicycle, hence needed to store it in the luggage room. It was almost impossible to explain them that I'd need the bicycle back upon departure. Their towel... More 

Was this review helpful? Yes 3
Switzerland
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were very happy to stay in two large rooms situated on the garden as we had small children. The lawn next to our rooms was large and gave them a safe place to play after spending the day at the beach and in the pools. We particularly appreciated the three beautiful pools with an adequate number of lounge chairs... More 

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Premier Bangtao Beach Resort & Spa

Address: 124/29 Moo #3, Tumbon Cheung Thalay, Choeng Thale, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Premier Bangtao Beach Resort & Spa 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Best Western Premier Bangtao Beach Resort And Spa
Best Western Premier Bangtao Beach Hotel Surin Beach
Best Western Cherngtalay
Cherngtalay Best Western
Best Western Phuket
Phuket Best Western
BEST WESTERN Premier Bangtao Beach Resort & Spa Phuket, Thailand
Hotel Style:
#8 Romantic Hotel in Choeng Thale
#9 On the Beach Hotel in Choeng Thale
#9 Spa Hotel in Choeng Thale
#10 Family Hotel in Choeng Thale
#11 Luxury Hotel in Choeng Thale

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