The hotel is quite away from Phuket downtown (40 minutes driving) but is right on the Bangtao beach. We had the ground floor units by one of the pools, and the pools are right by the beach. The beach is quite and clean. However, the parking spaces are very limited (less than 20 cars). The food at the hotel was... more

As we go to Thailand about3 times a year we try to find good deals,as we paid about 700€ pp including air ticket and 7 nights we don't have the right to complain too much,the rooms are large and well maintained,with a nice terrace a big flatscreen,the bathroom is ok bathtub is small,bedding is perfect,cleaning ok,reception staff is not very... more

Looking for a quiet beachfront hotel is actually more difficult on Phuket Island than you might imagine. In places like Patong, Karon and other areas accommodation is separated from the beach by a major road. However, on the west and north of the Island there seem to be many more options like BW. At Bang Thao BW is,along with Sunwing,... more

russell australia this was quite a nice hotel the staff were helpful and polite.But its away from everything you go on a dirt road in the ghekos i would say not good.The beach was ok nothing around glad we only stayed over night.the room was average the garden was nice.pool was small but nice 6/10 for the area its in... more

The staff are extremely rude at this hotel. They cater for families with small children. The rooms are terrible. We were put in the bungalows which was infested with ants. The toilet roll even had ants crawling around. The towels were full of ants. When asked if we could move to the main hotel, we told that they were fully... more

Currently staying at this hotel and thought I would check the reviews to see whether I was getting a rough deal. I concur with a lot of the comments, the staff are not friendly and do not communicate well. Generally you are greated with a blank expression. Our bungalow did not appear to have been aired since the previous guests,... more

A good quality hotel on the best beach in Phuket if you're looking for something beautiful and relatively unspoilt. The beach is a crescent of, perhaps, three miles which slopes gently into turquoise sea and, even in peak season when I went (Feb 08), was never overcrowded. The hotel has beautiful gardens and pools and two restaurants which overlook the... more

Bangtao Beach is probably the best on the Island and this Hotel is situated on the best part of that beach! Fine, soft sand and no steep hills down to the water's edge like at the £250.00 per person per night hotels further up the beach! The Best Western Premier does NOT feature in any UK Tour Operators programme except... more

We stayed at this hotel for 4 nights as we had split our stay between Ban Tao and Karon. Ban Tao itself was very cute with just enough places to eat at night outside of the hotel (although we ate twice in the restaurant at the hotel as the food was great and not overpriced) I think next time we... more