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Banyan Tree Spa Sanctuary

33, 33/27 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand
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1 room 1 adult
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25 Reviews from our TripAdvisor Community

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Amsterdam, The Netherlands
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The private little gardens in which the spa is situated still moves the soul. When you enter through the little door you feel right at a sanctuary. They have added glassrooms and airco which i think is less for the experience. But you can also request outdoor treatmant rooms. The products are lovely tip try the rose oil. It is... More 

Helpful?
1 Thank mentrop
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear mentrop, I am glad to hear that you have had a perfect retreat in the natural surroundings at Banyan Tree Phuket. Your repeated praises for our Banyan Tree Spa is the best encouragement for the team, thanks a lot for your kindness. We have Banyan Tree Spa Academy, where the intensive study and training enable us to provide such... More 

Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

I wish i could join tripadvisor earlier. So i can write review and put this hotel to the top level in my list for overall software and hardware, from all the hotels around the world that we have been visited. I admit there will always minus things. But as long as we inform to the management, i believe they will... More 

Helpful?
1 Thank Madam D
Sriram K, Hotel Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear Madam D, Thanks a lot for such kind comments, flattering and very constructive review. Thank you for letting us know that we outrun any other hotels and resorts from all different regions you have ever been travelling to. From the moment we handed you Thai Jasmine garland wishing you a very pleasant stay and welcoming you by some refreshment,... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 17, 2015

It's become a tradition for me to go back to Phuket Banyan Tree every Nov and it's been the third time here. I'm seriously thinking if I still want to go back next year. The mosquitoes seems less than last time I've been here (less, not none). Bad things: 1) It really is quite old and can do with A... More 

Helpful?
1 Thank K Y
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear K Y, Thanks for sharing your disappointing stay with us and I too am surprised at the simple things that we seem to have fallen short on. As you have shared your disappointment upon checking out with our Spa Pool Villa Manager, so sorry I did not have a chance to meet you personally. While the pond is a... More 

Forster, NSW, Australia
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

Our 5th visit to this lovely hotel - still has the best breakfast anywhere, and can't fault the service. The Spa Pool Villas come with extras such as unlimited massages daily, afternoon tea and nightly spa treats, and all in your villa. Combined with the beautiful weather and the delightful local cuisine, we love this place! Will be back again... More 

Helpful?
Thank Aussie-Marg
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear Aussie-Marg, Thanks a lot for reviewing another of your fabulous holidays with us at this Sanctuary for the Senses. In addition to the roomy and nicely designed pool villas, spectacular grounds and prime location for a tropical getaway, how nice to hear that it is the faultless service that keeps you coming back. Moreover, I am really glad that... More 

Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed October 22, 2015 via mobile

Hi, Me and my partner both visited banyan tree a few days ago. Up on arrival the grounds are beautiful we payed a lot of money to stay at a villa for 5 days. Although the staff are friendly and do a lot for you the PRICES are through the roof!!!! A can of coke was 4 English pound the... More 

Helpful?
Thank loz3000
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear loz3000, I have to admit, upon reading the review heading and contents, I am very disappointed that you gave us a poor rating because, you found us expensive and not because, we fell short in our service or our product. We appreciate your honest review and do hope that the rest of your journey is satisfactory. Please allow me... More 

Hong Kong, China
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 7, 2015

Loved the property, although it is quite old and can do with a bit of touch up. The service however was not Banyan tree standards. Maybe it was because we were there off season maybe it is a general attitude I wouldn't know. It certainly wasn't bad service but things like ordering room service and the food coming wrapped tightly... More 

Helpful?
Thank ilkeaksoy
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear ilkeaksoy, Thank you for taking the time to post your review and share with us the valuable feedback. I was disappointed to read that you did not have the usual great stay with us. In regard to the issue with air conditioning, I do apologize the inconvenience as it is hot and humid in the tropics. However, typically, we... More 

UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 11, 2015

We chose the Banyan Tree Spa for the first leg of our honeymoon. For a Phuket property is was expensive but the fact that we were getting a private pool worth the money. The pool did not disappoint - it was lovely. However, the villa itself a major let down. Our first concern was that we were not prepared for... More 

Helpful?
1 Thank TravellerzUK
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear TravellerzUK, Thank you for taking your time to go into details in this review, it is really helpful for us in order to learn from your experience that several things that we think are in place have remained inaccessible to you. I regret that you got allergic reactions to mosquito bites. While the occasional mosquito bite is inevitable, if... More 

Hong Kong, China
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed April 27, 2015 via mobile

It's become a tradition to come to Banyan Tree Spa sanctuary for easter holidays. Even after staying in this hotel for many times already I still can tell it is one of the best hotels in Phuket. Yes it is a bit dated but it very well maintained, everything works, it's smells nice just like in a spa and the... More 

Helpful?
Thank Miucia
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear Miucia, Thank you so much for the perfect praise to our Spa Sanctuary Villas. I believe there are many superb hotels and resorts for guests to choose from but, the one of a kind atmosphere and experience that make our Spa Sanctuary always much sought-after. We introduce the guests to another level of relaxation and rejuvenation with Morning Delight... More 

London, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 23, 2015

We were not staying at the Banyan Tree but close by the Dusit. This year to celebrate our second anniversary we decided to break away from the Dusit Spa and try the BT. I am happy to say that the BT Spa just about edged ahead of the Dusit in terms of quality of treatment which was in the main... More 

Helpful?
Thank John S
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear John S, I am glad that you dropped by our resort and experienced our Spa. Thank you for your kindness in having taken this to share with all the readers. The Spa is indeed the pride of Banyan Tree as we pioneered it with our tropical Spa garden and to maintain consistency, we have our own Spa Academy has... More 

Manchester
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

I loved our holiday here. The accommodation was fabulous, the grounds peaceful and beautiful and so much to do, or not do! The staff had such a 'can do' attitude and it felt so genuine. A big thanks to the asst recreation manager who got us on the water with the catamaran. Fabulous yoga sessions, great paddle boarding and spa... More 

Helpful?
Thank CarolynManchester
Sriram K, General Manager at Banyan Tree Spa Sanctuary, responded to this review

Dear CarolynManchester, Salutation from Banyan Tree Phuket! I am thrilled to read about your exceptional holiday, I am sure it will inspire readers to holiday with us. Thanks for highlighting the array of activities. Whether you plan to enjoy an array of activities or just to relax and do nothing, this is an ideal place for your vacation. Khun Pui... More 

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