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The Chava Resort

Travelers' Choice award winner
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113 Moo 3 | Thalang District, Choeng Thale, Phuket 83110, Thailand
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The Chava Resort
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289 reviews from our community

Traveler rating
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    40
    4
    0
    8
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182
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Chava Resort
See the most recent reviews
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2014

Wonderful family accommodation - huge 2 bedroom apartment. Intimate resort with stunning pool. Very friendly and helpful staff. Peter, the manager, was very helpful too and showed us around some of the other apartments at our request for future holidays. Good location. Some of the excavation work out the front of the hotel was a bit inconvenient especially in the... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Kazlouemo- thanks for your comments about your recent stay with us in Surin Beach. I'm glad you found your visit and experience enjoyable. As in many countries around the globe, when the local authorities conduct civil works outside of a propertY, the landowner being inconvenienced often struggles to get resolution of their issues-rest assured they have been raised- we... More 

Phoenix, AZ
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

We've been to Phuket 10+ times and have stayed at many places different places (JW Marriott, Laguna Beach Resort, La Flora, Le Meridien, etc) and would rate the Chava as the best of the bunch. We traveled to Chava with our 3 small kids. Pick up From Airport: Included in the price was pick up service in the hotel Van... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

MKSPhoenix- Great!!! a 10+ times visitor to Phuket rates us as their favorite - we are honored! Glad you found one of our Penthouses to your liking particularly our beds- we often get very favorable comments about them. Our location accessibility is regularly listed as a real positive by our guests, so glad you found this tbeneficial. Hope to see... More 

Buderim, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

I completely agree with the previous review, to a T. :) we travelled with our 16 year old daughter and I found it almost impossible to find a 2 bedroom apartment in Phuket. The Chava's 2 bedroom apartment is absolutely massive, and we did not want for anything in the entire week we were there. All the staff were accommodating... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Hayley T - thank you for your guest review- these are our lifeblood and keep us reassured about the role we have to play in a guest's enjoyment of their visit experience. The appreciation of our Apartment size and sense of space is repeated often in the feedback comments that we receive. We're glad you enjoyed your day trip... More 

CHCH, NZ
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2014

Yes we felt sorry for the review below us - we had been at Surin for a week or so with absolutely beautiful weather and only left the resort one day of that, due to loving the pool area and hanging at the beach. It rained our last couple of days of our stay. The Chava - well back in... More 

Was this review helpful? Yes 1
Peter J, General Manager at The Chava Resort, responded to this review

Dear HappyDays99NZ- Wow, what a review! Thank you so much for your huge and enthusiastic summary of your recent stay with us. Reassuring comments about our booking processes, confirms the best way to tailor your holiday to your requirements is to speak directly to the Hotel you are considering. We always guarantee best available rate, so why would anybody consider... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 7, 2014

We stayed in a 2 brm apartment which overlooked the pool for four nights. The apartment was huge, with a massive open plan kitchen, dining and living area which opened out onto a balcony overlooking the pool. The master bedroom also overlooking the pool had a king size bed (with a very hard mattress), and the attached bathroom had a... More 

Was this review helpful? Yes 1
Peter J, General Manager at The Chava Resort, responded to this review

Dear kr1styn- It seems like you were very happy with the standard and quality of the Apartment that you had during your visit, along with most of what we have to offer. You were visiting at a time when we suffered a particularly bad spell of weather as a result of the recent typhoon that struck Japan - it is... More 

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed October 7, 2014

Enjoyed the stay from the first minute right up until the last. Was warmly welcomed by Peter who looked after us the whole time. Rooms were well decked out with heaps of space. Pool was nice and the bar was always open to serve drinks and food. Service was good and the staff were alway ready to help with anything... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Paul S- thank you for the very positive nature of your review and for taking the time to post- it is warmly appreciated. More good comments about how good Surin Beach is looking- back to its more natural state, and now being enjoyed roundly by locals, expats and tourists. Also happy that you enjoyed our pool, bar and restaurant... More 

Singapore
1 review
5 of 5 stars Reviewed October 7, 2014

Last minute booking, somewhat of an impulse stay! One night only, but staff were very helpful and accommodating. Great apartment, very modern and comfortable. Excellent grounds and well taken care of by friendly staff. Unfortunately, my trip got cut short due to other commitments but I will definitely be back with my family in the future!

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear AwesomeChava-Grab the family, and get back to us soon- your short stay didn't give us a chance to show you are wares! peter@thechavaresort.com for your next visit - we are only 100 minutes flying time from Singapore. Cheers, Peter J. More 

1 review
5 of 5 stars Reviewed October 7, 2014

This was our first trip to Thailand and we didn't know what to expect. We arrived at the Chava Resort and we felt that we had just landed in a tropical paradise. There was myself and my husband and our teenage daughter plus my sister-in-law and her husband. We had a 3 bedroom apartment and found it extremely spacious and... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Jane D - thanks for choosing The Chava on your very first visit to Phuket. Also nice to know that you enjoyed one of our new additions-our Super SizeThree Bedroom Family Suite-perfect for larger groups, sleeping up to 6 persons in a huge 250 square metre Apartment. Glad you enjoyed our breakfasts, particularly our coffee that we get lots... More 

Nelson
2 reviews
5 of 5 stars Reviewed October 7, 2014

My friend had stayed at Chava and was going back and suggested we come too. It was the most outstanding resort the apartments are huge and very well appointed the smallest is 160 sq m each bedroom has its own bathroom tv dvd player and air conditioning. The bathrooms are very big and you have plenty of space for your... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Carol-we were so glad that you were able to join your fellow Kiwi friends Tony and Sharon and their gang. It's a long way from Nelson to Phuket, but it seems that you were happy with your choice, which is great news for us. It always makes our job easier and much more enjoyable when we are dealing with... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 3, 2014

We stayed at The Chava Resort for a week with both our children and my octogenarian parents. Their three bedroom suite was under construction forcing us to take two two-bedroom suites/apartments since the 4 bedroom apartment was already booked. Each apartment was lovely, had a nice living area, kitchen table and full kitchen. The bedrooms were plenty spacious and comfortable.... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear CarolD448- thank you for taking the time to review and comment on your recent stay with us. We take on board the items that you have raised and continually strive to improve our service levels and standards. I'm glad we improved during your stay, however not so happy with the earlier experiences. One thing that we never stop doing... More 

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