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The Chava Resort

Travelers' Choice award winner
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113 Moo 3 | Thalang District, Choeng Thale, Phuket 83110, Thailand
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SURIN BEACH PHUKET
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296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shepparton, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The Chava Resort lived up to everything that was described to me. It has the friendliest staff from house maid to chef. All with a smile and happy to help out with any request. The pool is magnificent and my whole family spent a lot of time swimming and relaxing by it. We had breakfast there every morning and could... More 

Was this review helpful? Yes 2
wexford, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the misfortune of only having one night at this resort ... but one night felt like a week of pamper, relaxation and personal indulgence! From the moment we arrived to the moment of departure ... we didn't have a single bad word or criticism. Fantastic accommodation, giant bath, wonderful aircon, kitchen, entertainment (TV etc) in all rooms ...... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear pamgar-what a fantastic review for a guest who only spent one night with us- we are blown away by your positive words! Many thanks for choosing us, and I hope we are able to accommodate you again on your next visit to Phuket. Regards, Peter J. More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

After a frenetic 2 weeks in Hong Kong and Singapore doing the touristy thing we were looking for 8 days where we could relax and escape and the Chava certainly delivered! Once you check in you immediately start to escape based on the amazing lush overlook of the pool and bar area. We have a 16, 14 and 5 year... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Greg C- Family escapes really are our speciality, so your choice of The Chava to finish off your SE Asia adventures was a good one, especially if you wanted to chill as you did. As you have mentioned, we are well positioned providing easy access to fantastic Surin Beach with its many restaurants, bars and beach clubs as well... More 

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First impression is of a peaceful and relaxed tropical getaway as the friendly staff take us to our very comfortable and well fitted out two bed room, two bathroom apartment overlooking the central pool...ideal for a family or two couples with generously proportioned bedrooms and ample living space. The restaurant on site is good for breakfast and other meals or... More 

Was this review helpful? Yes 1
Peter J, General Manager at The Chava Resort, responded to this review

Dear Wendy J- it makes us very happy to hear that the first impression you have of us here at The Chava is exactly the one we set out to create - "a peaceful and relaxed tropical getaway". Our poolside Chava Bar & Kitchen is not trying to be a 5 star diner- we set out to deliver honest local... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 weeks ago

Having stayed at The Chava numerous times now, and just having spent yet another very enjoyable week over the Songkran holiday there, I would recommend this hotel highly to families. Our 6-and 9-year old children both enjoyed the hotel pool and the very spacious apartment. The onsite restaurant provides good service and best of all also provides room-service. The beach... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear ang628-its great to get favorable reviews from locals, escaping Bangkok for a week-thank you for your kind and thoughtful words-our staff take great encouragement from our reviews. Spacious, comfortable,well laid out Apartments that ideally suit families like yours, located close to all of Surin's best restaurants, beach clubs, boutiques and of course the island's best beach- hard to beat... More 

Chatham, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here over the Easter break & had a superb holiday experience. My 2 kids 5 & 8 enjoyed the pool & attention from staff so much they want to go back. Fantastic breakfasts by the pool, lunch was very reasonably priced too. Stayed in a 2 bed plunge pool apartment which was home from home & spotlessly clean. Surin... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Dax S- Thank you for selecting The Chava for your Easter holidays- all of our team really enjoyed looking after you and your family, although my Thai staff did struggle a fair bit with your very broad London accent!!! Visits to Thailand over our Songkran festival really does bring out the child in all of us- why should the... More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed April 14, 2015

This was an amazing place to stay. The facility is well maintained and beautiful but most amazing was the care with which the staff welcomes and promotes the individual needs of their guests. They go above and beyond. The pool was great, the food delicious and the Property Manager a gem.

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Christopher H- thank you for your choice of us here at The Chava for your recent visit to Phuket, and your very kind words about the reception received from our staff, who really do care about guest enjoyment- it's great when this is recognized. We hope to again be able to welcome you and your family on your next... More 

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

We have just returned to HK having spent 8 nights at The Chava in a 2 Bedroom Plunge Pool Apartment. I would highly recommend the Hotel, great pool, and lush landscape, its just a short walk to the beach and a number of lovely restaurants. The hotel also has a restaurant, where they serve breakfast daily, which was very good.... More 

Was this review helpful? Yes 1
Peter J, General Manager at The Chava Resort, responded to this review

Dear Suzyhenderson- we are very pleased that you enjoyed your recent stay with us and also that we were able to assist with some snippets of local knowledge on things to do and restaurants to experience. Hope you are able to make the short direct flight back down from Hong Kong to visit us again very soon, regards, Peter J. More 

Edinburgh, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 8, 2015

We have just returned from a 10 day stay at The Chava in Surin Beach. We were a family of 5 (kids aged 2-7) staying in a 2 bed penthouse (on the 5th floor). Overall we all really enjoyed our stay. The apartment really suited our needs as a family very well - giving us twice the space we would... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Thanks EdinTraveller for taking the time to pen your extensive review. Comments such as yours reaffirm to us that we are getting most things right to ensure the most comfortable and relaxing stays for our guests, and are therefore very much appreciated when received. As you have pointed out, our large and spacious Apartments and Penthouses are ideal for family... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 31, 2015

We stayed at Chava for a week. First of all, wanted to thank personally Peter, General Manager of the Hotel, he made our vacation - we couldn't book hotel through the booking.com and he helped us personally. Hotel is not big, but apartments are huge and clean. Big balcony! Territory is all green. Staff is very friendly and always helpful.... More 

Was this review helpful? Yes
Peter J, General Manager at The Chava Resort, responded to this review

Dear Elenka T- it's great to get reviews from guests whilst they are still with us-many thanks for your kind words. As far as assisting with your booking, please contact us direct at anytime via reservations@thechavaresort.com and we will sort any problems or special requests for you. We also guarantee "Best available rate" at all times- we are so confident... More 

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