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DoubleTree Resort by Hilton, Phuket-Surin Beach

Certificate of Excellence
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106/27 Moo3 | Cherngtalay Surin Beach, Choeng Thale, Phuket 83110, Thailand
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DoubleTree Resort by Hilton, Phuket-Surin Beach
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DoubleTree Resort by Hilton, Phuket-Surin Beach
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691 reviews from our community

Traveler rating
    302
    236
    115
    23
    15
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306
208
43
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Our reservation was February 19 until 25th, but we left this hotel on 2nd day. Hotel is on very good location, the Beach of Surin is great place in Phuket but our room was old and dirty. We were not happy with the condition of the room. We will never go there again but If you are looking a cheap... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here one night simply because I was in transit and didn't want to be too far from the airport. Seemed like a great place for kids.. everything seemed very family focussed. The service was good but my room had a big mosquito problem.. probably due to development going on nearby. First place I've stayed in a while in... More 

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Redlands, California
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Doubletree Resort Phuket on Surin Beach is a Category 3 Hilton property located about 20 miles south of Phuket International Airport. The cab ride from the airport to this resort is around 700 THB. A free night at this resort costs 20,000 Hilton HHonors points. After a quick check-in we were offered the Doubletree signature cookie, welcome drink and cold... More 

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Taipei, Taiwan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a nice stay. The hotel staffs were very friendly and provided the immediately service/help. The Surin beach is one min walking distance and easy to find the Thai massage shops and good restaurant. Worthy to stay again for next trip.

Review collected in partnership with DoubleTree by Hilton

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Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, spacious rooms with tropical flair and every amenity one could desire! The pool area is amazing from the well groomed landscaping to the privacy created by the meandering pool. The staff are kind and sincere as they promptly attend to any of your needs. My kids thoroughly enjoyed the kids area, as well as the independence that comes from... More 

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Huge rooms, place for kids, great restaurants, nice beach, huge pools, great staff, relaxing and calm. Isn't that what you want in a hotel? well you can experience that all here. The service was great! As soon as we arrived at the hotel they gave us cookies orange juice and a cold towel. The hotel is great for kids they... More 

Was this review helpful? Yes 2
Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just spent 2 weeks at the Doubletree resort with my family of 6 adults I have to say a massive thank you to all the superb staff who can certainly show us a thing or two about customer service The hotel is kept spotless, gardens and pool were always lovely. The food is also to the highest standard with an... More 

Was this review helpful? Yes 3
Melbourne, Australia
Top Contributor
140 reviews 140 reviews
28 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I arrived here for a 6 night vacation. Being a Hilton Brand I was expecting about 4.5 star quality. We left after 2 nights The GOOD. Nice modern clean entrance, good location near the beach, there is an ATM on site. The staff are friendly and helpful. The public areas like the pool, the restaurant, bar and... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The design and staff are excellent. The room was too small for a familly and we suffered from mosquitoes everywhere. Great shampoos by the way! The swimming pool and kids world are great. The bar at the hotel is very expensive. Nice and close to the beach. I hope the hotel management will take care of the mosquitoes problem soon.

Was this review helpful? Yes 2
Stefano C, Public Relations Manager at DoubleTree Resort by Hilton, Phuket-Surin Beach, responded to this review

Dear ronit666, Hope you're doing fine... Thank you for taking time to share your comments with us on TripAdvisor. We appreciate your positive remarks about our team. In regards to your room, perhaps a One Bedroom Suite would have been more suitable. As far as mosquitoes, being a rural beach resort, surrounded by nature and our local neighbors, mosquitoes are... More 

Istanbul, Turkey
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and well organized. Breakfast is perfect. The room is very good. The sea is just 100 meter away. Very clean and quiet. We stayed 2 nights but loved so much. We went to Patong Bangla road in the evenings. Only problem is the transportation to Patong or other places. You don't have choice. You have... More 

Was this review helpful? Yes 1
Stefano C, Public Relations Manager at DoubleTree Resort by Hilton, Phuket-Surin Beach, responded to this review

Dear Melih E, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you appreciated every aspects of your stay with us and look forward to welcoming you back during your next trip. Indeed, as you mentioned, most of the taxis in Phuket do not have (use) meter fares... More 

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