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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
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1,817 reviews from our community

Traveler rating
    1,193
    439
    117
    48
    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Thai first
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English first
  • All months
    (1817)
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    (491)
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Located close to the airport and far from the hustle bustle of Patong this was an ideal place to bring in your entire family. Our daughter of 4 years absolutely loved the Kids club where she was well looked after by a very talented team of individuals. She almost always had to be pulled out of there and for a... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

I have been there three times. In this year,I have a birthday party there with good seafood,good service and good friends.Beach activities are very exited and fun. I am enjoy with that.Swimming pool are very good with a good service mind. Espectcially, main pool teams. It was so wonderful trip with my friends. Thanks for a good taking care.Hope to... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spent a wonderful week at the Marriott. Staff and facilities were amazing. Food and spa were 1st class. Would recommend a ground floor pool apartment. Well worth the additional money. Great entertainment options each night. Cocktails are the go as wine is expensive in Thailand

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Maybe63, We are glad you enjoyed your stay as much as you did. We hope to have the oportunity to provide you with another amazing vacation soon. Best regards, Ashley Lai Resident Manager More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a massive estate most beautifully maintained. There is excellent monitoring by well trained staff and the quality of food and service is quite extraordinary. The 4 pools are quite different and together constitute a large body of water though they are distributed from one end of the beach to the other. Some are designed for families and some... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Impressivr, Thank you for taking the time to review the resort. The team will be very proud when we read to them what you have written about the maintenance, quality of food and great service the staff has provided to ensure you had a wonderful vacation. We certainly look forward to your next visit. Best regards, Ashley Lai Resident... More 

Geneva, Switzerland
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed the Phuket Beach Club by Marriott, part of the JW resort, and we had just an amazing time. The food, the ambiance, the amenities - all top notch. We were there over easter/spring break week, so it was crowded by the pools, but not so crowded that it was a problem. The weather was hot, but sunny and... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear SarahKK, Thank you for letting us know about the great time you had here over the Easter period. Our Kabuki Head Chef will also be so proud to hear mention of his Japanese Sunday Brunch which is the only one in Phuket! We hope you are able to spend another great vacation here soon. Best regards, Ashley Lai Resident... More 

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A wonderful hotel in the most beautiful surroundings. Staff were extremely helpful and polite in all areas. We spent all our pool time at the adult pool and on the odd occasion a child accompanied their family they were very quiet. We never had a problem getting a sunbed and the pool staff constantly refreshed our drinking water, came round... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear K C, Thank you for taking the time to review the resort. We are glad you managed to find your own quiet corner at the adults pool for some rest and relaxation. I'm sorry to hear that your card is still blocked. Please do write to us if it's not resolved soon so we can ensure it's fixed right... More 

Sanmen County, China
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great family resort, and for the price it is well worth it. You don't have to dine on site, some of the on site restaurants are a little over priced for dinner, but a quick walk down the beach and you have a cheap meal. Kids club was great, and they even had a happy hour for... More 

Was this review helpful? Yes 1
London
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It's a beautiful hotel, and great for young families - but there's a gap. The activities for the 12-18 year olds are generally poor - and the majority of the interesting ones only start at 16 years. Big problem if you don't want your 13-15 year old to be either bored or on a playstation. So, disappointed...

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear HappySkierLondon, Thank you for taking the time to write. We do have a teens room specially for that age group with a pool table and Apple computers and have created activities like social soccer and tennis to attract the teens to meet other teens and have fun in the resort. We are sorry to hear you did not have... More 

Bahrain
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We Stayed at the resort in April 2015 for 7 nights. The place is perfect for families, the beach is clean, the service is excellent. My daughter really liked the place especially the kids club as they had plenty of activities and near the kids pool they give the kids ice lollies which she really liked as well. I tried... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Alia_almajed, We're glad daughter enjoyed herself! The Kids Club is an amazing place especially because of how much the team there enjoy ensuring the children there have a fantastic time. Mandara Spa is definitely a haven of luxury and pampering and we look forward to welcoming you back. Best regards, Ashley Lai Resident Manager More 

Adelaide
Top Contributor
51 reviews 51 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On our fifth trip to Phuket. First time to Mai Khao and the JW Marriott. It has exceeded our expectations. Previously we had stayed in a small resort, however this one is much larger, but with three swimming pools, five restaurants and spread out accommodation it is not a problem. The south wing pool is exceptional, lots of shade, interesting... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear GrahamAdelaide, Thank you for choosing to stay at the JW Marriott Phuket Resort & Spa for the first time and hopefully first of many more. We are glad you enjoyed your time here and the good news is, more sun lounges have recently been purchased, to cater to our guests. Best regards, Ashley Lai Resident Manager More 

Hotel Review Summarization

What travelers say

  • Turtle village(8)
  • Kid Club(6)
  • Breakfast buffet(6)
  • Very good(3)
  • Very nice(3)
  • Pool area(3)
  • Day trip(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,047 photos of this hotel

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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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South Pool (23)
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The Hotel (49)

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Room/suite (20)
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