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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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1,933 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
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  • All months
    (1933)
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    (556)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

So I could not believe the views this was absolutely fabulous! We even went bike riding around the island one day. Beach was beautiful mighty Pacific is right. Grounds were wonderful service stellar breakfast buffet even topped Bangkok this was truly paradise an awesome getaway in Phuket. Room was ridiculously huge with beach view and balcony. Arnold said it I'll... More 

Was this review helpful? Yes
Los Angeles, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel compound is lush and tropical with easy access to the beach. The staff is very attentive. Bring your mosquito repellant. There are several pools, bars and even pool-bars that you can swim up to. The food is delicious and if you don't want to eat at the resort, there are other nearby restaurants within walking distance. Catch a... More 

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear RajiR, Thank you for taking the time to write a review of the resort. We are glad you enjoyed yourself as much as you did in the resort as well as out and about. Kayaking through the caves is one of my favorite experiences! It's like entering into another hidden world. Next time come back and swim next to... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Amazing place. ! Clean, gorgeous , hospitable ! The service was amazing , the resort was beautiful and everyone was helpful I would go back in a heartbeat ! We took bikes from the fitness centre as they give them to you for free. Biked over to local shops. Bought a few groceries for our room.

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear jillyyz, Did you bike around the local lake as well? We have guided eco bike tours by our associates. It's serene and really connects you with nature. Come back and visit us soon! Best regards, Ashley More 

Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is quite away from the city but very near from the airport. Its a best choice if you wish to visit a secluded place and just wanna enjoy the beauties of nature. The rooms are big and comfortable and clean. The bathroom is quite big and having excellent amenities. The breakfast is lavish and they... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Simrat Jeet, We are glad you had the opportunity to enjoy much of the resort whilst attending the wedding here. The Kids Club is definitely a hit with the children but you have to come back soon so they can get to know Tommy and Jerry, our new guest turtles who have moved into our turtle shelter at the... More 

Senior Contributor
42 reviews 42 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Phuket resort is a nice place to stay. Mainly the staff is smiling all the time and always attention to us. The breakfast time was always nice with our cafe Latte with our name. The restaurant like Grill or the Thai restaurant has good food and great servers. Only bad thing for us was the mosquito time but if you... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Oamericano, We are glad you enjoyed your stay as well as breakfast, Andaman Grill and Ginja Taste. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back. Best regards, Ashley More 

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed this hotel every year as we had a very memorable experience. They have special promotion every night in different restaurant. The food is very tasty. Room is clean and spacious. I had midnight on my departure and they offered us to use "Late check out Room". Can't wait to come back next year!

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear EmilyWai, Thank you for choosing to return to stay with us every year. Chef will be delighted to hear how much you enjoy the food. He continues to work on different promotions to excite our guests. We look forward to see you soon. Best regards, Ashley More 

Bangkok
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I went with my parents, younger sis & bro. I’m Poom, 9 years old Thai boy; ISB student. I like Kid’s Club the most. The games are so fun that no one can easily stop playing. I also like the breakfast. Pancake is delicious. Pee Su is the best. She not only has beautiful smile, her hot chocolate is also... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Nong Poom, We enjoy reading your note so much! We hope you come back soon to visit Tommy and Jerry who are our new guest turtles that will be living here. Pee Su will be very happy to hear that you remember her and enjoy the hot chocolate that she makes. Next time you are here, let me or... More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a lovely hotel situated on the beach, there are several amenities to this resort and therefore there is a lot to do on the resort itself. It caters for families with children and couples, there are pool options for adults only and enough space around the pool area. The rooms we stayed in were lovely with a romantic... More 

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San Clemente, California
Top Contributor
119 reviews 119 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We added two days of relaxation in Phuket paradise before we headed back home. After a long tour of south east Asia, cashing in our Marriott points to stay at this lovely property was a special treat. The JW Marriott is a truly stunning property. The resort is located abotu 20 minutes form the airport and the taxi ride fromt... More 

Was this review helpful? Yes 2
Melbourne
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an amazing resort - and we have been coming here for years. The staff are wonderful, the rooms good, and the food is also excellent - particularly the Pizza. My children love the activities and the staff at the kids club - every member of that team is dedicated to making the kids feel wonderful and happy. Circus... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Turtle village(8)
  • Breakfast buffet(6)
  • Kid Club(6)
  • Very nice(3)
  • Very good(3)
  • Pool area(3)
  • Day trip(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,195 photos of this hotel

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Hotel & grounds (400)
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Dining (80)
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Bathroom (33)
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Room/suite (159)
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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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Restaurants and Bars (97)
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South Pool (23)
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The Hotel (49)

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Hotel & grounds (28)
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Family/play areas (5)
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Dining (11)
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Pool/beach area (40)
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Room/suite (29)
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View from room (4)
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Business center/function rooms (4)
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Other (61)
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