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JW Marriott Phuket Resort & Spa

5.0 of 5 231 Moo 3, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
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1,549 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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Adelaide, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Marriott Phuket Resort & Spa was the best place I have ever stayed. Yes it is approx 1 hr from the hussle and bussle of Patong Beach.. But thats why we stayed there!!. The resort is an AMAZING complex with our Villa consisting of 2 Queen Beds with bathroom, 1 King Bed room with the most amazing bathroom and balcony... More

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Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

my family and I had a wonderful stay at the hotel. Everything from the most hospitable staff, to the amazing food...was perfect. In fact , we are planning another trip there soon and have convinced the extended family to have a reunion there. the kids club is perfect for kids, they have activities, an x box and a movie room.... More

Was this review helpful? Yes 1
Johnson City, Tennessee
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family simply loved our time here. From the initial contact from Ashley to the awesome coordinated excursions the trip was one of our favorites. We have a 5 & 6 year old that normally do not like the kids activities. This time was different they were very excited each day with the activities, movie rentals, shirt making, plaster shells,... More

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Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Heather B, I am delighted to hear that you loved your time at JW Marriott Phuket Resort and Spa and that every member of your family enjoyed our resort activities. Thank you for staying with us and for taking the time to post a review on Trip Advisor. We are looking forward to welcome you and your family back... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had a great time annually when come visit and stay at JW marriott. This year is extra special and the staff made it so special for my birthday celebration ESP at Cucina restaurant. Thank you once again!

Was this review helpful? Yes 1
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear FlyWithReneeL, Thank you for staying at JW Marriott Phuket Resort and Spa and for your loyalty to our resort. I am delighted to hear that you enjoyed your annual vacation in Phuket and extremely happy to read that our Cucina Staff created a memorable experience on the occassion of your husband's birthday. We are looking forward to welcome you... More

Umea, Sweden
Top Contributor
57 reviews 57 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third and final hotel that we had on our Thailand vacation and what an absolute gem. Really captured all the right elements in all the right Places. How about a resident elephant that you can Watch play in the ocean and walk around the resort, it doesnt get more intimate than that. The food that we had... More

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Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Christoffer K, I am overjoyed to read that you had a very enjoyble stay at JW Marriott Phuket Resort and Spa. Your compliments are greatly appreciated and it is very nice to know that our associates took such great care of you during your vacation at our resort. We hope to have the opportunity to welcome you back to... More

Markham, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Yes - truly amazing place. Dont have words to explain it. Its an amazing experience, way better than any north american beach resort. The service, the structure, rooms, lobby at poolside with hanging beds, the swimming pools, the rough beach, awesome breakfast, amazing staff (except for Kanchana and the bald night duty manager), the F&B director himself so humble, the... More

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Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Timz19, It pleases me no end to read in your review that your experience at JW Marriott Phuket Resort and Spa was the perfect relaxing getaway for you and your wife. I would like to thank you for posting your thoughts on Trip Advisor and I can assure you that your kind words will be shared with all our... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Last travelled here in 2012, I also went here in 2010 and 2008. As you can see I been and few times due to being one of my best hotels. I absolutely love how relaxed you can make you body feel whilst soaking up the thai sun raze. The rooms are good not the best I've stayed in but still... More

Was this review helpful? Yes
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear DanDan999, Thank you very much for taking the time to post your review of JW Marriott Phuket Resort and Spa on Trip Advisor for the benefit of other travellers. I am delighted to hear you have always enjoyed your stays at our resort. We are definitely looking forward to welcoming you back to JW Marriott Phuket Resort and Spa... More

Gold Coast, Queensland, Australia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to Thailand many times and stayed in a variety of hotels. I can easily say that the staff at JW Marriott Phuket Resort & Spa were among the most friendly and helpful I have come across. From the morning welcomes as we made our way through to breakfast through to the attention of the wait staff in... More

Was this review helpful? Yes 2
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Susan S, Thank you very much for staying with us at JW Marriott Phuket Resort and Spa and for posting such a comprehensive review of your experience on Trip Advisor. I am glad to hear you had an enjoyable experience at the resort and extremely pleased to read that you were very happy with the service provided by our... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had 8 wonderful days at the Marriott. The staff were excellent and very friendly. There are 3 pools at the resort. As a couple we used the pool which was for over 12 years of age which was quiet and suited our needs. Staff would bring around cooling flannels and fruit which was most welcomed. We had a ground floor... More

Was this review helpful? Yes 2
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jeff S, Thank you for staying with us at JW Marriott Phuket Resort and Spa and for posting your feedback on Trip Advisor. It is a delight to read your review of our resort and specially nice to read of your compliments on the service provided by our associates. I want to take this opportunity to apologize for not... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The best resort and facilities very clean very friendly staff, some restaurants bit pricey. Little bit far from shopping and nightclubs but worth drive. Close to most activities Atv white water rafting and elephant treking etc. Lots to do for kids at resort

Was this review helpful? Yes 2
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Natalie C, Thank you very much for choosing to stay with us at JW Marriott Phuket Resort and Spa and for posting your review of your experience on Trip Advisor for the benefit of other travelers. Having our resort labeled as "awesome" is certainly very gratifying, I will share your review with all our team, everyone will be delighted... More

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Kid Club(7)
  • Very good(7)
  • Breakfast buffet(6)
  • Siam Deli(3)
  • Day trip(3)
  • Very nice(3)
  • Pool area(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao

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