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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
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1,872 reviews from our community

Traveler rating
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    122
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    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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Kellyville, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed today NEW

I would stay here in a heartbeat. The villas are extremely comfortable. The domestic and hospitality staff are absolutely fantastic, with their attention to detail and service. Well done guys. This is our sixth trip here, and over that period of time the quality and flavour of food has deteriorated to a poor level. Cost saving measures I guess. I... More 

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Bangkok, Thailand
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

The service really stood out for all of us during our recent stay here. This is not something I usually write about because I never expect service to be all that great outside of big hotels in Bangkok. But, wow, the staff are well-trained and extremely friendly and welcoming! It set a very nice stage for the holiday. The property... More 

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Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything about this Resort is perfect except the price of alcohol, in particular wine. They try to compensate by having 2 for 1 Happy Hour at most bars but it is still expensive by Australian standards. Take a walk to Turtle Village, a small restaurant and shopping complex, the supermarket there sells wine, spirits and beer at better prices to... More 

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Geneva, Switzerland
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

An amazing hotel in an amazing setting on an amazing beach with amazing staff with amazing food, amazing pools... Our family of 4 had an amazing holiday! Cant wait to return If visiting Phuket with kids, Fantasia is a must! If you want to visit loud, overcrowded Phuket village, this resort is a little far. This resort is not for... More 

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Boston, Massachusetts, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I had a really good time at the JW Marriott Phuket, there were some positives and negatives that I will be highlighting in this review. Upon arrival, we were warmly welcomed with bracelets, offered welcome drinks and escorted to the front desk lady who promptly checked us in and directed us to someone that would take us to the room.... More 

Was this review helpful? Yes 2
Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My overall stay is good. 1. The bed is very comfortable. 2. The air condition is great. 3. Bathroom is clean and big. 4. The room is very spacious n bright. Extremely good. 1 Mr. Karin from the concierge is very helpful and knowledgable. He is someone you should never let him go. 2. The Spa is also great. Need... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited this hotel to accompany my husband on a conference. So I didn't have anything to do than enjoying the hotel. And it was, this hotel were enjoyable place to stay. We were places in a Royak Suit unit, a two bedroom suit.with a very large bedroom. It has kicthened which were fully furnished, spacious TV room and even... More 

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Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spent almost a week at the JW Marriott resort with Family ( 4 adults and 3 kids), and it was an amazing experience. The resort is clean, high quality, and has all the amenities included. The beach, the pool, the kids area and the restaurants are awesome. We spent an evening at the Vacation club pool watching a movie on... More 

Was this review helpful? Yes 1
Xinbei, Taiwan
Top Contributor
71 reviews 71 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to this hotel for a business meeting and family vacation. Every day we took a walk on the beach before breakfast, and had a romantic beach dinner. The beach is great but not safe to swim during this season. The Thai restaurant in the hotel served delicious food although somewhat expensive. We rented bikes to cycle around a... More 

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Maastricht, The Netherlands
1 review
5 of 5 stars Reviewed 5 days ago NEW

We just had lunch here and did not stay at the resort. It is beautiful though. The lunch was delicious and our waiter, Alongkorn, was so nice! He made us the best virgin strawberry margarita ever and taught us some Thai. Service with a big genuine smile, that is definitely something you come back for!

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear LiseloreJ, We are glad you had the opportunity to drop by and have lunch here and meet Alongkorn who will be happy to hear the mention. We really hope to be able to welcome you for a stay your next visit to Phuket! Best regards, Ashley Lai Resident Manager More 

Hotel Review Summarization

What travelers say

  • Turtle village(8)
  • Breakfast buffet(6)
  • Kid Club(6)
  • Very nice(3)
  • Very good(3)
  • Pool area(3)
  • Day trip(3)
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Room/suite (155)
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Dining (77)
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Bathroom (32)
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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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Restaurants and Bars (97)
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South Pool (23)
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The Hotel (49)

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Hotel & grounds (18)
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Pool/beach area (32)
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Family/play areas (3)
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Dining (7)
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Room/suite (20)
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View from room (2)
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Business center/function rooms (2)
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Other (31)
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