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JW Marriott Phuket Resort & Spa

5.0 of 5 231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
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1,698 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

I just returned from a week's stay at JW Marriott in Phuket with my husband and 2 children aged 6 and 2. We had a great time and the resort is very good and we recommend it to other families. It was our first stay at a Marriot resort so we were keen to see how it compared to the... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
57 reviews 57 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment that we checked in, the staff was extremely attentive. We were upgraded to a room with a pool view on the south side of the hotel (blue pool). We stayed at the hotel over New Years and although the hotel was sold out, it did not feel crowed other than the fact that we had to get... More 

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear kjgwspagirll11, We're so happy to hear you spent a wonderful New Year's here. It's true, the resort is large enough for everyone to find their own favorite space even when we are full. We hope you come back and celebrate more fun times with us. Best regards, Ashley Lai Resident Manager More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We do not feel the need to tell the world that JW Marriott Phuket is for us our winter-in-Holland paradise, with ultimate comfort and luxury, living at the most quiet and beautiful beach of Phuket. Nor, that the 3 beautiful pools of JW offer more than guests can aspect (happy children and parents, or quietness and silence for the others).... More 

Was this review helpful? Yes 1
UK
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Paradise ... Hate leaving. Lobby boys , prichit ( main pool bar ) and Su (marriott cafe) all brilliant members of staff. Hopefully back in December 15. Fingers crossed. Only negative is blue bar needs updating and needs to let guests know events/music etc.

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear JBB70, Then come back more often to paradise! Thank you for recognizing members of the team. They are really happy to hear about how they have helped ensure you had a great time. Best regards, Ashley Lai Resident Manager More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went in June2014 great weather only one day rain (the last day) The Marriott was just like the pictures "Just perfect" we booked through LuxuryEscapes we had no problems at all. The staff are so nice and always smiling. Food amazing and I wouldn't hesitate to go back. Thank you JW Marriott.

Was this review helpful? Yes 2
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Lyn B, The "green" season is a great time to visit. You can always be lucky enough to get many sunny days and even when it rains, it has its charm. We hope to welcome you back soon and you can even try different times of the year to enjoy a different experience. Best regards, Ashley Lai Resident Manager More 

Johannesburg, Gauteng, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just spent 4 nights at this hotel, what a treat, beautiful rooms, superb beach and the first hotel we have stayed at in Phuket to offer water sports ie kayak and hobie cats. There are issues that need to be addressed, firstly the Marriott Cafe where breakfast is served is so busy in the mornings and the service... More 

Was this review helpful? Yes 2
Plano, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This property is by far one of the best Marriott resort properties I have stayed at. From the staff / room / amenities / hotel grounds and beach. Very relaxing despite staying at the resort during peak time (New Years week). Gym is also one of the best I have seen at any Marriott property. Room service was always prompt... More 

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear alimithani, Thank you for your wonderful comment of us being one of the best Marriott resort properties! There are so many beautiful ones all over the world, that to hear that from someone as well traveled as yourself certainly makes us all proud. We hope to have the pleasure of welcoming you back again soon. Best regards, Ashley Lai... More 

Singapore
Top Contributor
113 reviews 113 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at Marriott. Personally we found this property better than the other Marriott property at Mai khao beach. The reception, the grandeur is much better here. Since we are members of the Vacation club, we were looking for a destination to redeem our points and there were not many options. We enjoyed our stay and this... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This review has been pending for a long time. I got married at this resort in August last year and have to say that every bit of it was amazing- the food, the setting, the service. A special thanks to the hotel staff specially to Khun Koy for taking such amazing care of our needs and the guests. The resort... More 

Was this review helpful? Yes 1
Luang. prabang
Top Contributor
52 reviews 52 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been coming here for about 10 years and it's great.the apartments are large with 2 ensuite bedrooms,comfortable and with balconies. The decor is beginning to look tired and could do with some livening up with brighter paintwork and furnishings. The best 3 restaurants are the Japanese,the deli and the Thai. Forget the Italian and we don't really like buffet... More 

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear PhilipB, I hope you had a chance to try the Sunday brunch at the Japanese restaurant? It is pretty amazing. Thank you for your comments and look forward to seeing you again next year. Best regards, Ashley Lai Resident Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Very good(7)
  • Kid Club(7)
  • Breakfast buffet(6)
  • Day trip(3)
  • Siam Deli(3)
  • Very nice(3)
  • Pool area(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Resort And Spa
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#2 Business Hotel in Mai Khao
#3 Top resorts Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#4 On the Beach Hotel in Mai Khao
#5 Luxury Hotel in Mai Khao
#5 Spa Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao

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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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