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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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1 room 1 guest
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JW Marriott Phuket Resort & Spa
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2,070 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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Nasik, Maharashtra, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Its a beautiful property with class ambience and friendly staff at front desk but Marriott Cafe staff was very rude and was absolutely non responsive especially the hostess at the entrance. veg food is just not available though there is a huge variety of intl cuisine . Ms.Yusita at the travel desk was extremely helpful and Maple at the Marriott... More 

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Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family (2 adults & 2 kids, 6 & 8) have just returned from Thailand after staying at both JW Marriott in Phuket and Khao Lak. I will review Khao Lak separately. Overall our stay at this resort was excellent. I would like to review the pros and cons. Pros: The first impressive of the hotel is gorgeous. We were... More 

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singapore
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel , clean and well maintained. Lovely clean white sandy beach right in front , definitely far away from the crowds. We ate all our meals at the restaurants. Though pricey they were excellent in portions and taste. The Thai restaurant was our favourite. During Morning breakfast buffet time it tends to get crowded and a queue forms outside... More 

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Illinois
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a great 8-day vacation at this property in July 2015. We travel often and this hotel was one of the best experiences. The staff is exceptional (especially Penprapa and Malai at the Concierge Desk who arranged our excursions). Everyone was very accommodating and will do everything in their power to make your stay as enjoyable as possible. Although... More 

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Bli Bli, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived we captivated by the beauty of this resort. The entry was amazing with all the torches burning.and then both being greeted with rope bracelets by the staff who were so friendly and helpful.the rooms were fabulous and the big beautiful king size bed was so comfortable for weary travellers. cant wait to return

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As members of MVCI, we are here almost every year for the last 5 years. The staff and facilities standards have always remained very high all this time and sometimes even a whole week spent here is not enough. It is a bit far from the Patong and the other Phuket sights, but its seclusion is great if you prefer... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

While the hotel rooms and grounds were both phenomenal and exceptionally maintained, what really made the stay memorable for us were the staff members! To a person, their attentive service was something we have never experienced before! From Pratya, Zen, and Dome (the 3 gentlemen who took exceptional care of us at the adult pool) to Mia in the lobby... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jeff & Kristen, Thank you for taking the time to recognize Pratya, Zen, Dome, Mai and Valeriya. We were so proud of them that we shared what you wrote in front of all the team at our town hall meeting today. We are delighted to hear that you will be back and look forward till then. Best regards, Ashley More 

Emirate Of Abu Dhabi, United Arab Emirates
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stay at the JW marriott Phuket every time we travel to Thailand, we never change, I worked for airlines before so I did the whole tour of thailand and when I stayed at the JW marriott I had to bring my family. we have been going to JW marriott for 6 years in a row, I took my friends... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is amazing it has so many facility's like a kids club turtle feeding and 3 pools 1 for just adults 2 for both and the hotel room are outstanding it it has a private beach and amazing room service and restaurants and the staff are really nice overall this one of the best hotels ever

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Victoria G, So you met Tommy and Jerry the turtles? We are thrilled to have them as our guests. We are very happy to hear about what an amazing vacation you had and look forward to your return soon. Best regards, Ashley More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We went there my entire family and I (baby, toddler, parents and seniors). We all loved it. From the amenities to the food selection to the room service to the added services we really thoroughly enjoyed ourselves. Beachside massage, daycare, excursions and cookin classes are some of the items that made the stay unforgettable. The staff was exquisite. Can't wait... More 

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janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear F&S Y, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us with your wonderful feedback about your overall Resort experience. I can see that your entire Family had a really great Time enjoying the beachside massages, daycare offers, our tasty and fun Cooking Classes and outside excursions.... More 

Hotel Review Summarization

What travelers say

  • Turtle village(8)
  • Breakfast buffet(6)
  • Kid Club(6)
  • Very nice(3)
  • Very good(3)
  • Pool area(3)
  • Day trip(3)
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2,552 photos of this hotel

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Pool/beach area (344)
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Hotel & grounds (422)
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Dining (96)
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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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Restaurants and Bars (97)
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South Pool (23)
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The Hotel (49)

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Hotel & grounds (58)
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Family/play areas (11)
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Dining (23)
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Pool/beach area (64)
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Room/suite (59)
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Business center/function rooms (10)
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Other (146)
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