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All 9 Mai Khao hotels

JW Marriott Phuket Resort & Spa

5.0 of 5 Resort   |   231 Moo 3, Mai Khao, Phuket 83110, Thailand
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Ranked #4 of 9 hotels in Mai Khao
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Bendalli Sydney, Australia
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1,480 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We arrived from Australia looking for a place where we could relax. We found it here at the J W Marriott. There are 3 excellent pools a number of restaurants that cover all tastes as well as a breakfast location and menu that is heaven. We would recommend this hotel as great value in all aspects.

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Ajmer, India
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

it is large well kept property and be prepared to walk after you check in. Buggies are available but you have to wait so it is quicker to walk. away from Patong and city. you stay here if you want to relax and not explore phuket..

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Hong Kong
Top Contributor
92 reviews 92 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here 1 night for a short break after changing over from another hotel. Physically the hotel is really nice. Large rooms, well manicured and cared for gardens, tasteful landscaping, very good ambiance especially with the water features at night, large pools to swim in - in fact they had 3, which were never crowded though screaming kids were a... More

Was this review helpful? Yes 3
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A very warm and relaxing atmosphere, attentive and friendly staff. Great breakfast. A totally fantastic experience. The location is about an hour's drive from Patong, etc. But great for the airport and for total relaxation.

Was this review helpful? Yes 1
Orlando, Florida
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

The resort its self is very beautiful and well done, but I was very disappointed once we checked in, I had reserved a pool side villa, their photos of this room show a pool just off the back porch, well in truth it was 100 yards away. This is also supposed to be a beach resort, well the beach was... More

Was this review helpful? Yes 4
Ashley L, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear neilgpsn, What should have been precious time spent with precious people has now not reached your expectations, to which I am very sorry that we let you down. As a loyal Marriott supporter you know better than most, the exceptionally high standard of service one can expect from staying at any JW Marriott property. We are happy and proud... More

Beijing, China
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Phuket for 10 nights and decided to split between two different hotels. Our first five nights were in the Bang Thao area and the next five nights at this hotel, located north of the Phuket airport. We were well received and check in was smooth. The hotel van that picked us up from the other hotel even... More

Was this review helpful? Yes 1
Ashley L, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Fibreace380 It really sounds like you had a great time at the Hotel and I'm very pleased that we ended up your number one choice! Good to hear that you experienced some of the local restaurants - some guests are quite nervous to do so with concerns about hygiene, so long as you are careful I think eating the... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great resort for a family vacation, especially Americans who are looking something that resembles the US. This review is also based on traveling as a family with elementary aged kids. HOTEL: Rooms are clean and well taken care of, staff checks in regularly. No complaints are suggestions for improvement. It is a hotel room in a beautiful... More

Was this review helpful? Yes 2
Ashley L, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear AmericanDadinChina, Thank you for some very balanced and well thought out feedback. I am very happy that you enjoyed your stay and that you intend to return to see us again. The kids pool is a favorite for many and will remain so for many years, no doubt, however we will make one of our Pools (We have 3!!... More

18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived at the hotel a little bit early, so we were offered a welcome drink and asked to return in about 1 and a half hours, the hotel staff made sure that our bags would be kept at their storage and by the time we returned from our city trip, bags were already in our room. The staff is amazingly... More

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Ashley L, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Alejandro L The breakfast buffet is memorable and now that it runs from 6.30am to midday it means you dont have to rush in the morning - in fact it is officially the longest breakfast buffet in Phuket (quick call the guiness book of records!) and now to go one step further we are introducing a serenity breakfast for... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed as a family and had a very enjoyable time. The kids club was very well run, the best we have ever seen on holiday resorts. It was well maintained and scheduled with constant interesting activities and a team who were able to actively managed the children and get them involved in the activities. I was very impressed and... More

Was this review helpful? Yes 1
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been to the JW Marriott on 6 occasions. Mainly due to the fact that my parents purchased time share there. Upon returning over the years you get to know the staff which have become like family to us. Great gym, spa and facilities. It's a home away from home really!

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Ashley L, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Ciaransw88 The team are delighted to see you again. Having so many returning guests makes working here extra special. The familiar faces help create a wonderful holiday environment that everybody gets to enjoy - coming to work suddenly becomes more of a social event than work! We have families much like yourself who come so regularly that we get... More

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Very good(7)
  • Kid Club(7)
  • Breakfast buffet(6)
  • Day trip(3)
  • Very nice(3)
  • Siam Deli(3)
  • Pool area(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3, Mai Khao, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
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Also Known As:
Jw Marriott Phuket Resort And Spa
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao

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Room/suite (118)
Hotel & grounds (304)
Pool/beach area (275)
View from room (43)
Dining (54)
Bathroom (28)
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Expert photos: Taken by TripAdvisor travel experts

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The Hotel (49)
South Pool (23)
Restaurants and Bars (97)
Main Pool (25)
Deluxe Room with Garden View (63)
Beach (12)
Amenities (86)

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Hotel & grounds (1)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#2 Business Hotel in Mai Khao #3 Top resorts Hotel in Mai Khao #3 On the Beach Hotel in Mai Khao #3 Family Hotel in Mai Khao #4 Spa Hotel in Mai Khao #4 Luxury Hotel in Mai Khao #6 Romantic Hotel in Mai Khao
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Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms, including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, a Mandara Spa, shopping arcade and an activities-packed kids club. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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