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JW Marriott Phuket Resort & Spa

5.0 of 5 231 Moo 3, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
JW Marriott Phuket Resort & Spa
JW Marriott Phuket Resort & Spa
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1,640 reviews from our community

Traveler rating
    1,067
    407
    102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1640)
  • Mar-May only
    (403)
  • Jun-Aug only
    (425)
  • Sep-Nov only
    (462)
  • Dec-Feb only
    (350)
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St. George, Utah
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I traveled here on spring break with a group of friends from highschool. We all split the hotel room and it was the best idea we've ever had. I recommend this hotel to anyone and everyone out there! I plan on going back and bringing a lot more people! The best part about the hotel is that it's right by... More 

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Malaysia
Contributor
15 reviews 15 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at JW for 4 nights and really enjoyed ourselves there. The moment we stepped out of the car, we were greeted by hotel staff who helped us with our luggage and accompanied us to the check in counter. We were served with refreshing welcome drinks and cold towels. The staff (Golf) checked us in and was incredibly helpful.... More 

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NYC
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed 7 nights and had a wondertime time! The staff was out of this world! The breakfast buffet was delicious as were the restaurants. The Ginja restaurant was outstanding. We tried the tasting menu and it was incredible. Excellent pools! Had the greatest time!!

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Always a wonderfully relaxing resort the JW is a great place to unwind. I love the pools, Blue Bar, gym, facilities & staff. The Restaurants are great but pricy & with increasing competition from expanding nearby venues they need to consider lowering their prices or ensuring the quality is so high guests don't mind paying western prices. I felt aspects... More 

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New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed recently at the JW Marriott for 3 nights and my experience with the hotel has been absolutely amazing. Right from the refreshing welcome drink to the complementary champaign we got, everything was fit in place perfectly for a memorable and unforgettable experience. I look forward to visiting the place again.

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Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I spent 4 nights at this resort and this was our second stay and we will probably come back next year. The property is huge and the landscaping is just lovely. The outdoor massage by the beach in the late afternoon is not to be missed.

Was this review helpful? Yes
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Michelemarion, Thank you for your loyalty and for return visit to JW Marriott Phuket Resort ad Spa. It is a delight to read that you had an enjoyable stay with us and that you are considering a third trip to our resort. All the team at JW Marriott Phuket Resort and Spa and I are looking forward to welcoming... More 

Houston
Contributor
18 reviews 18 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm a PPE member, so we were treated extremely well. Special highlight to "FAWN" (nickname of one of the check-in managers on duty, who took fantastic care of us!) We stayed in one of the pool suites for 2 nights. Loved every minute of our bungalow-ish kind of room with huge bathroom and living room area. I also loved the... More 

Was this review helpful? Yes
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Jason563, Thank you so much for taking the time to post such a comprehensive review of your recent stay at JW Marriott Phuket Resort and Spa on Trip Advisor. Reading such a positive feedback makes me extremely proud of our resort team. Your kind words will be shared with all Associates and specially with Khun Fon! She will be... More 

Sacramento, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved everything about our recent stay at the JW Mai Khao. From the moment we arrived (greeted with a cool drink, told our check in was taken care of and immediately escorted to our room where we did 3 minutes of paperwork before being handed our room keys) we were treated very well. Also important to me was the... More 

Was this review helpful? Yes 1
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear AnaSte1234, Thank you for staying with us at JW Marriott Phuket Resort and Spa and for taking the time to post your review on Trip Advisor. I am extremely happy to hear that you had an enjoyable stay with us and delighted to read how well our associates took care of all your needs. We hope to have the... More 

Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We found ourselves needing to move hotels in Phuket and I chose The JW Marriott as I had stayed in one in Mumbai whilst working there. Taxi driver said it was in a remote part, nothing to do etc etc. How wrong he was. This is a superb hotel. We stayed there at the end of a long trip in... More 

Was this review helpful? Yes
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear SMa186233, I am overjoyed to read that your recent getaway at JW Marriott Phuket Resort and Spa exceeded your expectations. Your compliments are greatly appreciated and it is very nice to know that our Associates took such great care of you during your stay with us. The team at JW Marriott Phuket Resort and Spa and I hope to... More 

Morristown, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Phuket is so naturally beautiful that the Resorts have an easy job. So, errors become more glaring. It took my wife and me 2 hours to check in to the property because we were automatically downgraded due to housekeeping not having our room ready. My wife has Gold Status with Marriott and was stunned by the inefficiency. The pool and... More 

Was this review helpful? Yes 1
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear DSL107, Thank you very much for staying with us at JW Marriott Phuket Resort and Spa and for taking the time to post your review on Trip Advisor. I am extremely sorry to hear that we were not able to exceed your expectations and that some aspects of your stay were not as per Marriott Standards. We take your... More 

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Very good(7)
  • Kid Club(7)
  • Breakfast buffet(6)
  • Day trip(3)
  • Very nice(3)
  • Siam Deli(3)
  • Pool area(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Resort And Spa
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#2 Business Hotel in Mai Khao
#3 Family Hotel in Mai Khao
#3 Top resorts Hotel in Mai Khao
#4 Romantic Hotel in Mai Khao
#4 On the Beach Hotel in Mai Khao
#5 Spa Hotel in Mai Khao
#5 Luxury Hotel in Mai Khao

1,854 photos of this hotel

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Pool/beach area (301)
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Dining (69)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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Restaurants and Bars (97)
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South Pool (23)
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The Hotel (49)

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