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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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1 room 1 guest
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JW Marriott Phuket Resort & Spa
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2,054 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
Date | Rating
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  • Thai first
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  • All months
    (2054)
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Oklahoma City, Oklahoma
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I just returned from a 5 night stay. We travel a fair amount, all over the world, and this was one of (if not THE) most remarkable experiences we've ever had at a resort. The service was perfect. Not one single slip. In fact, they exceeded our expectations nearly every step. It started with a PERFECT arrival,... More 

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Jakarta, Indonesia
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The apartment have 2 rooms and living room,balcony and amenities are really superb.you can feel just like at home.the bed really nice...at morning in the balcony you can hear birds singing...just like in the forest.. the restaurant also superb...like everything in this serviced facilities.the minus just far from city...so you have to rent car if you want to go around... More 

Was this review helpful? Yes
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs. Mathilda305, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your feedback about your great Hotel experience. Indeed the apartments are very spacious and beautiful, the many different kind of bird sounds and our large tropical gardens are one of our highlights. I’m glad you enjoyed... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel & service one can only hope & wish for. My only regret was that we didn't stay long enough to enjoy the hotel facilities & that the sea was rough due to the moonson season. Would definitely recommend this hotel for those who want to stay far from the maddening crowd.

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Celia M, We are glad you enjoyed your vacation. You must come back and explore all of the hotel and see a different side of the resort during the summer season when the ocean is calm and the sail boats are out! Best regards, Ashley More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have had two stays at this wonderful hotel. For our most recent stay we spent an incredible week here in November, ending with an amazing wedding day, and we look forward to returning again in the near future. The hotel itself is stunning, with beautiful architecture in traditional Thai style, spacious and luxurious rooms and bathrooms, along with terrific... More 

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janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mrs. Meli808, Thank you very much for staying at JW Marriott Phuket Resort and Spa and for taking the time to provide us your feedback about your fantastic Hotel experience. It is a real pleasure reading your review about your perfect stay and I cannot find a better description as you have just described our place and facilities. I’m... More 

Patong, Thailand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

everything about this hotel is perfect. The ambience, service and location are all perfect. With three pools and lots of extra things laid on to do, you can be very active or just lay back and totally relax. I have made a friend with the gentleman who welcomes us at the entrance every time we enter and in fact, he... More 

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Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear K4317OCwendyc, Thank you for taking the time to write a review. Soleiman the doorman, loves his job and loves photo opportunities with our guests! I will be sure to pass on the special mention to him. We are glad you had a wonderful time and look forward to seeing you again soon. Best regards, Ashley More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this resort 2 times last year and plan to go back next Christmas. It is by far one of the most luxurious well planned and relaxing Marriott properties. We have stayed in many good resorts in almost every continent but we would have to say this place is by far one of the best. The resort itself... More 

Was this review helpful? Yes 1
delhi
1 review
5 of 5 stars Reviewed 6 days ago NEW

Perfect Getaway for anyone who wants to be away from the centre. Great staff! Great hospitality. Lot of activities in the hotel itself. DO TRY their fresh fruit cocktails at the bar, good way too snooze of the afternoons..

Was this review helpful? Yes
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear reaper111, We're glad you enjoyed your vacation and thank you for taking the time to write. Come back for more fruity cocktails soon! Best regards, Ashley More 

Denver, Colorado
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

And that may be good or bad. We stayed at the villas at the JW Marriott for 2 weeks this August. The villas were excellent! And the resort was excellent! But after 1 week we were ready to venture out on our own and found ourselves 40 minutes to an hour from any of the main areas on Phuket Island.... More 

Was this review helpful? Yes 1
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mr. BigFunk, Thank you very much for your time to share with us your Feedback and Comments. I can see that you and your Family had a really nice time in our Resort and that you enjoyed the wonderful Tours which were arranged through our Concierge Team. I’m very sorry to hear that your outside F&B experience was not... More 

Braintree, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent presentation by Watchara Cheewa(Wine ambassador).Ample tastings of 2 Each of Red and White wines as well as a Prosecco and a local Thai white wine.Sufficient bread/ cheese etc to accompany the wines. Thoroughly enjoyable hour or so....a new venture for this hotel and well recommended.

Was this review helpful? Yes
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Mr. Vegas69024, Thank you very much for your kind Feedback Our Wine Ambassador Khun Watchara Cheewa was very proud that you enjoyed the Wine Tasting and that you would recommend this nice experience to other Guests. Thank you for taken the Time to write this wonderful comment and we hope to see you soon again Greetings Janine Gerlich Director... More 

Dubai, United Arab Emirates
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the JW Marriott resort this august for four nights. We are a family of four, husband wife and two kids. Why i chose this resort was because of its excellent reviews and it totally lived up to its expectaions. It had a kids club which had full day activities for kids so we were at peace that... More 

Was this review helpful? Yes
janine_gerlich, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear BatoolBahroz, Thank you very much for your time in sharing your positive feedback with us. It is very nice to read that we have lived up to your expectations and that you liked our Kids Club and Spa. The Rooms are amazing and the gardens are one of our highlights. I do apologies for the noise in front t... More 

Hotel Review Summarization

What travelers say

  • Turtle village(8)
  • Breakfast buffet(6)
  • Kid Club(6)
  • Very nice(3)
  • Very good(3)
  • Pool area(3)
  • Day trip(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,542 photos of this hotel

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Room/suite (167)
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Pool/beach area (344)
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Hotel & grounds (422)
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Dining (96)
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Business center/function rooms (2)
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Bathroom (35)
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Amenities (86)
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Beach (12)
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Deluxe Room with Garden View (63)
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Main Pool (25)
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North Pool (20)
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Ocean Front One Bedroom Suite (81)
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Restaurants and Bars (97)
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South Pool (23)
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The Hotel (49)

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Hotel & grounds (58)
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Family/play areas (11)
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Dining (23)
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Pool/beach area (64)
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Room/suite (59)
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View from room (10)
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Business center/function rooms (10)
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Other (146)
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