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JW Marriott Phuket Resort & Spa

5.0 of 5 231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
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JW Marriott Phuket Resort & Spa
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1,735 reviews from our community

Traveler rating
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    425
    113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property is very well located, the rooms are spacious and well done, the staff are friendly and helpful and the food is good. The beach front is clean and well maintained. We will certainly be back. Do however keep away from the ladies trying to sell the Marriott Vacation Club - they can hound you to a point of... More 

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Budapest, Hungary
1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent 2 weeks at the hotel and it was really amazing. We paid half board and it was a very good choice because we could eat in either of the six restaurants. The selection of foods and fruits was very big. The service was extremly good and polite and we would like to mention the name of Ms. Thunyaporn... More 

Was this review helpful? Yes 1
Kiev
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been coming here for almost 10 years, but have not reviewed it for some years now. It is a great resort, as many in here have said. Great beach, pools and many activities and great choice of restaurants. I have given a separate review on one of the restaurants Amdaman Grill, that however disappointed this time. In general... More 

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Los Altos, California
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful resort with three nice swimming pools and free use of bicycles, boogey boards, paddle boards, and a good fitness room. This is a large property with several restaurants. The breakfast buffet is exceptional in variety and quality and included for Marriott Platinum members. There was an extremely noisy, unruly guest in the room next to us that refused to... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We decided to spend a three day weekend here to relax after an exhausting time being touristy in Singapore (which was great). We had the hotel car service pick us up from the airport, which is far away from the resort, as is the City. I would recommend the car service, the cab drivers are rather overwhelming as you depart... More 

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Kathu, Thailand
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I must admit i'm not really a luxury traveler but jumped at the chance to spend a few nights here. I have explored Phuket extensively and hadn't been to this particular location yet. Overall it was absolutely 5 star service and experience. exceptionally polite and helpful staff, amazing facilities, beautiful room with amazing bathroom and their toiletries smell beautifully Thai.... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed there for 2 nights, wasn't very happy with the place, The Hotel is small, we had gone there to attend a Wedding, and I am sure there are better properties in Phuket to stay at. Its far away from the City. Noting really to do at the property, as in no activities are really there for guests to... More 

Was this review helpful? Yes 2
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Harshmunshaw, We are so sorry to hear that you felt the hotel was small and not enough to do. The resort sits on a 27 acres of land and enjoys 17km long stretch of beach in the front. Perhaps the next time you return, I can personally take you on a tour. To name a few, we provide bicycles... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, great service and full of good will, although I doubt he justifies his costs, and by the time you start to feel the hotel takes advantage of its natural disadvantages to benefit at the expense of the customer, a pleasant feeling is replaced by a sense of frustration. I think I need to explain: We rented a suite... More 

Was this review helpful? Yes 1
Ashley L, Resident Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Moshe S, Thank you for taking the time to write about the resort. I am glad to hear that you overall enjoyed the hotel and the service albeit some minor issues. As our Japanese Head Chef met with you and personally received your feedback, he has already taken necessary action to ensure our guests leave happy. We hope that... More 

Rochester, Minnesota
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The JW Marriott Phuket Resort has very attentive service. The staff are interested in meeting your every need. Almost everyone greets you warmly and seems to take pride in their work. There were many shaded paths to wander around the property and the beach was peaceful. The sunsets were beautiful as well as the grounds, pools and gardens. The hotel... More 

Was this review helpful? Yes 1
Bingley, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The good - this place is huge, the lobby is impressive (nice bar) and there's a good choice of places to eat. The beach is beautiful (although very steep) and was quiet as most people stay by the pool. You can have lovely thai massages in the huts by the beach. Rooms and bathrooms are ok but quite old fashioned... More 

Was this review helpful? Yes 2
Omontal, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear fyoung1, Thank you very much for taking the time to post your review on Trip Advisor and for choosing to stay at our resort during your Honeymoon. As the General Manager of JW Marriott Phuket Resort and Spa, I would like to apologize for not being to provide you a memorable stay while staying with us. Your comments will... More 

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Kid Club(7)
  • Very good(7)
  • Breakfast buffet(6)
  • Very nice(3)
  • Day trip(3)
  • Siam Deli(3)
  • Pool area(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Resort And Spa
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#2 Business Hotel in Mai Khao
#3 Top resorts Hotel in Mai Khao
#4 On the Beach Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#4 Romantic Hotel in Mai Khao
#5 Luxury Hotel in Mai Khao
#5 Spa Hotel in Mai Khao

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Deluxe Room with Garden View (63)
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