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All 9 Mai Khao hotels

JW Marriott Phuket Resort & Spa

5.0 of 5 Resort   |   231 Moo 3, Mai Khao, Phuket 83110, Thailand
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88%
Ranked #5 of 9 hotels in Mai Khao
Certificate of Excellence 2013
A recent review
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1,320 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Fairfax, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We thoroughly enjoyed our stay at the JW Marriott in Phuket. The one downside was that there were too many kids- we were hoping for a quieter experience while lounging by the pool but that was thwarted by screaming children. The breakfast had a good selection but nothing spectacular. The on-property restaurants were very good, however. One recommendation is that... More

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San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent a full 7-days at the Marriott Phuket Resort in April '13. Although I read many positive reviews prior to arriving, the location, resort amenities, and guest services provided exceeded my expectations. Our room was spacious and wonderfully maintained. Just out the patio door and a short walk across the meticulously maintained grounds is a stellar beach. I enjoyed... More

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Seaside
Top Contributor
54 reviews 54 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Quick recap - This resort is perfect in virtually every way. When you enter the open air lobby you are greeted by flawlessly friendly, helpful staff and a spectacular view of a huge infinity pool backed up by the Indian Ocean. And it only gets better from their. Highly recommend this place! Pros - Several pools, including one with a... More

Was this review helpful? Yes 1
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Seaside_65, Thank you for posting your review on Trip Advisor following your recent stay at JW Marriott Phuket Resort and Spa. I am extremely happy to hear you enjoyed our facilities and delighted to read that our Associates took such great care of you. We look forward to seeing you again when you next visit Phuket for another magical... More

Bristol UK
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was a last minute booking, and the best move we have ever made! Breakfast was magnificent- if you want it, they have it, catering for every taste. The actual hotel was fantastic, roomy, airy, very friendly and the decor was delightful. The bedroom was very large even though we only had a "basic room" it consisted of a balcony,... More

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Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear DianeR, We are very pleased that your last minute trip to Phuket was extremely enjoyable. Our associates at JW Marriott Phuket Resort and Spa will be happy to be informed about your nice comments on the service you received from them, they will feel proud of their achievement. I will make sure to recognize specially our Pool Staff for... More

Bangkok, Thailand
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

although the hotel is a massive complex, it still feels very warm and welcoming. traditional Asian / Thai style of decoration, while not being too kitschy. the rooms are spacious, overlooking the tropical gardens. we went to the Italian restaurant, which was very good. swimming pool felt perhaps a little bit crowded. breakfast buffet was perfect: not a massive/disorienting amount... More

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Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear PeterDN, Thank you very much for taking the time to write your feedback on Tripadvisor. Thank you very much as well for choosing JW Marriott Phuket Resort and Spa on your past visit to Phuket. I am extremely glad to hear that you enjoyed the hotel and your restaurant dining experiences in both Cucina and Marriott Cafe. We will... More

UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here at the Marriott holiday Villas ... cannot fault them. Villas were spacious and luxurious. The resort itself is wonderfully self contained and one could really unwind and enjoy its facilities. There were a number of classes held each day from eight in the morning and as we were Mariott club members one could enjoy as much or as... More

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Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Angie63UK, On behalf of all the team at JW Marriott Phuket Resort and Spa, thank you!! We truly appreciate you took the time to share your positive comments. We are extremely happy to hear you enjoyed the resort, all the activities we offer as well as the culture and people of this great Country. Looking forward to welcome you... More

Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been staying at this resort since it opened and it has gone from strength to strength however, not without some problems. Firstly, is the Friday - Sunday chaos when the Singapore, KL and Bangkok expats and their many kids arrive. They totally overwhelm the place, and it is difficult to get a place by the pools. Additionally, the... More

Was this review helpful? Yes 1
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Brian H, Thank you for your continuous support to our resort. We are so fortunate to have guests like you that are coming back since so many years. Thank you as well for your feedback, it is through your comments that we can get better and surprise you on your upcoming visits. On regards to your comment mentioning about... More

Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

One of the downsides of a popular resort destination is that it gets uncomfortably overpopulated and the lobby becomes more like grand central station than a serene relaxing resort. Perhaps it doesnt help that the hotel is also trying to sell its Marriott Vacation Club which is a time share service where guests are offered perks such as free accommodation... More

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Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Roryjdoyle, Thank you for letting us know about your experience at JW Marriott Phuket Resort and Spa. I am really sorry to hear we have not met your expectations. Our commiment to our guests is about constant improvements and we will take your comments to continue improving our service delivery. I am at your entire disposal in case I... More

Sonepat, Haryana, India
2 reviews
5 of 5 stars Reviewed 1 week ago

One place you can keep visiting for out of the world experience. Perfect place for the perfect vacation. The overall property is just awesome. The turtle beach of the hotel is fabulous. All eating options are very indulging and the rooms are an experience of solitude and romance. Do not miss the spa experiences and romantic dinner on the beach.

Was this review helpful? Yes
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Sanxsur, Thank you very much for taking the time to letting us know about your enjoyable time at JW Marriott Phuket Resort and Spa. We are happy to hear you liked our special romantic dinner on the beach. Looking forward to welcome you back soon. Best regards, Oriol More

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Hotel Summarization (Beta)

What travelers say

  • Turtle village(8)
  • Very good(7)
  • Kid Club(7)
  • Breakfast buffet(6)
  • Pool area(3)
  • Day trip(3)
  • Siam Deli(3)
  • Very nice(3)

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3, Mai Khao, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Mai Khao
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#4 On the Beach Hotel in Mai Khao
#4 Romantic Hotel in Mai Khao
#5 Business Hotel in Mai Khao
#5 Luxury Hotel in Mai Khao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Official Description (provided by the hotel):
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms, including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, a Mandara Spa, shopping arcade and an activities-packed kids club. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Jw Marriott Phuket Resort
Marriott Phuket
Phuket Marriott
Jw Marriott Phuket
JW Marriott Phuket Resort & Spa Mai Khao

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