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All 7 Mai Khao hotels »

JW Marriott Phuket Resort & Spa

5.0 of 5
231 Moo 3, Mai Khao, Phuket 83110, Thailand
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JW Marriott Phuket Resort & Spa
Ranked #4 of 7 hotels in Mai Khao
4.5 of 5 stars 784 Reviews
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784 reviews from our community

What travelers say about this hotel
  • Turtle village(20)
  • Breakfast buffet(12)
  • Very nice(12)
  • Siam Deli(9)
  • Happy Hour(9)
  • Kid Club(8)
  • Swimming pool(8)
  • Very good(4)
  • Thai restaurant(4)
  • Grounds were beautiful(3)
Traveler rating
    521
    174
    54
    25
    10
Only show reviews for Family (244) | Couples (299) | Business (32)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW via mobile

Our first trip to this hotel was 2007, we absolutely fell in love with the place. From the warm greeting, floral garland, welcome drink, towel art and flower display on the bed to the amazing service the whole way through our stay. We have since stayed another 4 times! The last time being last July for our Honeymoon. We spent... More

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Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 26, 2012 NEW

Have been to Phuket many times, but first stay at Mariott. About 20 minutes from airport; taxi cost 500baht. Very nice facility, well-maintained. Spacious + airy rooms. Staff very friendly + helpful. Large pool area -- a children's wading area, however most of pool 2m deep! Beach about 15m from pool. Unfortunately no lounge chairs on beach; although plentiful around... More

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Rainford, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 24, 2012
2
people found this review helpful

We found the hotel and staff excellent, I have no idea how anyone can say the staff never smile - its ridiculous! They never stop smiling they are one of the many things that made our stay so enjoyable. I can honestly say the staff, resort and food was one of the best I have stayed in & I have... More

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Virginia, United States
1 review
5 of 5 stars Reviewed May 24, 2012

One of the best resorts we've ever stayed in! We still talk about their breakfast, it was excellent! Definitely recommend getting b'fast included with your reservation- it is worth it! Location is a bit secluded and the restaurants and spa prices are high (for thai standards), but the room rates are very reasonable. A great bang for your buck! Highly... More

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1 review
3 of 5 stars Reviewed May 24, 2012 via mobile
1
person found this review helpful

A pleasant but overpriced for everything hotel lacking in local Thai amenities nearby, ie eateries. You are trapped here. This is not Thailand or Phuket, you could be on any beach or in any pool in a similar location. You can't swim or use the water sports equipment from May 1 - Oct. The Dive hut run by Seabees is... More

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Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2012

We chose this hotel because of its reputation for a great family hotel and we were not dissapointed. Its about 20 mins from the airport (500 Baht by Taxi) and the welcome was very warm. The reflection pool at the lobby maked the whole place look bigger and exclusive. The rooms were nice, spacious - with large king bed and... More

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See 2 more reviews by Jayanta C for Mai Khao
Zurich, Switzerland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 17, 2012
2
people found this review helpful

Though the hotel is made well and has a private beach(shared by two other hotels), the service was not as expected. None of the staff had a smile on their face nor were they helpful when asked for assistance. We expected better because hotels should pride in their service which should be impressive. The hotel does not provide seating on... More

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Beijing, China
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

My husband and I spend 4 days there and we had wonderful time. Every aspect of JW Marriott is perfect, beautiful surroundings, specious room, friendly staff... breakfast is very good with many choices. The Italian restaurant also open for breakfast when there are too many guests waiting in Marriott cafe, we went there once and found that it's not as... More

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Vail, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

My husband and I stayed here with 4 other friends after a week of sailing. It was the perfect retreat. We were greeted with a refreshing welcome drink and a flower "lei". The front desk staff were very accommodating and friendly. The rooms a good sized with a small sitting area, flat screen TV, desk, and spacious bathroom. They were... More

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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2012 via mobile
1
person found this review helpful

Our fourth visit to Phuket over about 30 years. A lot has changed, not all for the better. The JW Marriott, however, is good. The rooms are very clean, quiet, well-designed and well serviced. The pools, particularly the South Pool, are very good. The southern one has a swim up bar but it's main attractions are good views to the... More

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Additional Information about JW Marriott Phuket Resort & Spa

  • Jw Marriott Mai Khao
  • Jw Marriott Phuket Resort
  • Marriott Phuket
  • Phuket Marriott
  • Jw Marriott Phuket
Address: 231 Moo 3, Mai Khao, Phuket 83110, Thailand
Price Range: PLN: $$

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JW Marriott Phuket Resort & Spa
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