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Holiday Inn Phuket Mai Khao Beach Resort

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81 Moo3 | Thalang, Mai Khao, Phuket 83110, Thailand
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1 room 1 guest
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Holiday Inn Phuket Mai Khao Beach Resort
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655 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Worst experience ever. Firstly left my family and I stranded at the Airport as they "forgot" our transfer. Then on check in charged an extra 1600 THB per night on top of the price quoted and when I showed them the email confirmation they denied this was the rate. But best of all the fraudulently used my credit card and... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have received a room, which has direct access to the pool, which was a big plus. If you can, choose this. It is a standard room, but not all standard rooms have access to the pool though. Customer service was good. The Italian restaurant close to the beach is expensive , go with their main restaurant.

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Ko Samui, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

When i checked-in, i didn't expect the receptionist to inform me a lot. However, he is willing to inform me about any useful information for a long time although i didn't ask him. I rarely found this in other resorts which i stayed. Some guests may not like it if they want to go to their rooms, but i prefer... More 

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Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We ended up at the Holiday Inn Phuket Mai Khao beach by accident! Our flight to Bali was cancelled that morning and we decided to change our flights to Phuket. We were so lucky to find availability at this resort. We managed to get a family suite which was great for us as we have 2 young children (ages 5... More 

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Doha, Qatar
Level Contributor
135 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 1 week ago

As somebody else here said, Holiday Inn is normally a boring business hotel. This is totally the opposite! Reminds me of the Spanish Gran Melia hotel chain, luxurious, modern with tropical flair. The infinity pool is stunning and beach location perfect. Only minus point for me has to be the lack of vegetarian options on the menu but the staff... More 

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Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

I usually associate Holiday Inn with business hotels. Clean room and that's about it. But I was pleasantly surprised when I stayed here. It really feels like a upscale resort compare what's around. Quite beach is also nice.

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the pool access room. The bathroom is massive with a huge shower! Having the pool outside the room was perfect. We swam in the pool all day and night. Beach had clean water and was great for a swim, very secluded. Pool area has a swim up bar with happy hour by 1 get 1 free! The... More 

Was this review helpful? Yes 2
Markt Schwaben, Germany
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Resort Phuket Mai Khao Beach is actually a family resort, attracting families with children under special budget programs. Hence the atmosphere is 'lively', people who seek a tranquil getaway need to accept that playing children are not quiet. On the other hand there are many entertaining offerings for children, a playroom (Kids’ Club) with an indoor ball... More 

Was this review helpful? Yes 2
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Jens W, Thank you for taking the time to provide us such wonderful feedback, on Tripadvisor. We are delighted to hear that you loved your pool access room and amenities as well as many of the resort facilities. We aim to be very family friendly therefore your great feedback about our kid’s facilities is extremely welcome. We hope to... More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even though this place is a bit away from the main town, it's one of the best place for a relaxing calm vacation. Even if you plan to take tours it's best to take from their travel desk as outside travel agents will charge extra for pick up from the resort. The staff is very polite and helpful. Beach is... More 

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Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Treveller_adv, Thank you for taking the time to give us your feedback, on your stay at Holiday Inn Mai Khao Beach. I am delighted to hear you found the resort facilities to your liking, especially the location, directly on Mai Khao Beach and were able to have a relaxing holiday. Once again, we appreciate you sharing your feedback and... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is very near from Phuket airport and far from the city and tourist crowd. The way in is quiet so you maybe aware at night. There is the playroom for your kids to enjoy a day. Breakfast food was variety and national but taste did not reach expectation. The beach behind hotel was very nice and less people there.... More 

Was this review helpful? Yes
Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Meahja, Thank you for choosing the Holiday Inn Resort Phuket Mai Khao Beach for your holiday. Our resort aims to be family friendly so we are pleased to hear you found the facilities accommodating. Your comments are very valuable in helping us ensure that your expectations are met each visit. We hope to welcome you back on your next... More 

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