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Holiday Inn Phuket Mai Khao Beach Resort

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81 Moo3 | Thalang, Mai Khao, Phuket 83110, Thailand
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Holiday Inn Phuket Mai Khao Beach Resort
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Holiday Inn Phuket Mai Khao Beach Resort
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603 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good Great family rooms with a set of double bunks Fantastic kids club for kids from 4 Proximity to the airport Bad Very small pool which was very dirty while we were there (they appeared to be having trouble wth the filter) Some of the kids club activities were very expensive eg about $15 per child for umbrella painting Other... More 

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Montreal, Canada
Top Contributor
56 reviews 56 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

But first, rooms are nicely decorated, well furnished, clean, will maintained and this is for me the first conditions to a great stay. If you pay a little more, get the direct pool access rooms on the ground floor; the way they are oriented your neighbour can't see you and you can't see them and people passing by on the... More 

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Jeffreys Bay, South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Best hotel in Phuket I've been at ❤️ Has best staff and amazing holiday feeling. My favorite destination and favorite hotel. Would most definitely recommend this to anyone. Going back in 2 days and my expectations are high as always 😊 Local restaurants also just outside the hotel and some shops. Some Stand up paddle boarding and other activities also... More 

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Perth, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Its always a pleasure to have a drink or 2 at the Pool Bar. The staff are always soo friendly and are very accommodating. Special mention to the wonderful staff, Two, Bia, Jack, Golf, Book, Fon and many more....

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every thing was perfect Quick service in professional way Friendly staff V.good buffet breakfast Excellent kids suite with excellent room service Very nice place for Spa i recommend for every body to try

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hi there We was staying from the 15 to the 25 of April 2015 we had a great time at your hotel it is a nice and quite and very relaxing place I was not happy with your swimming pool closing early no swimming after 8pm and there was very limited water activities to do also your rented car service... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Orhan T, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read you have regarded the cleanliness of the property and breakfast selection well to your liking. However, it is regrettable if the limited swimming pool... More 

Pine, Colorado
Top Contributor
113 reviews 113 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The beach is great. The staff attentive, nice, good English skills. The grounds are pretty to look at. Pools are nice. We were in the 1st building, with the swim out pools, 2nd floor. Our room was so moldy you could taste it! The room looked good, but we literally were choking on the amount of mold in our bed?... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Peggy303, Thank you for taking the time to review our property. It is our pleasure to hear that you liked the attentive staff and easy beach access. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We regret that you... More 

Doha, Qatar
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Big challenge of staff communication with guest poor understanding of language English. Due to which had to repeat any request most of time and also leading to disappointment. I had taken 02 rooms with pool attached, room ambiance average , the pool was not very clean . Had to reduce our stay as my older daughter fell ill , I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Ramesh S, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the hotel location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able... More 

Doha
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Big comfortable room with modern lobby and pool area. Locate approximately 15-20 min from Phuket airport. Friendly and helpful staff to assist you with all your need. Nice comfortable bed with lots of space in the room with good view. Nice setup of the building so that all room have clear view of garden and swimming pool. Shuttle bus to... More 

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Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear Tiger9p, Thank you very much for sharing your resort experience on Tripadvisor. We are pleased to hear you had a wonderful stay and enjoyed your comfortable room and resort facilities. We are looking forward to hopefully welcome you back in the near future. Warmest regards, Chris Batterham General Manager More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I and my family ( my wife and one kid 3 yrs. old. ) have stayed in this resort for 2 nights about one week ago. I feel very impressive all our stay in this resort. We stayed in Deluxe room no. 4202 on Andaman North wing Building. This part is closest both to the beach and the main pool,... More 

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Chris B, General Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear eddymac2015, Thank you very much for choosing Holiday Inn Mai Khao Resort for your recent holiday and for taking the time to giving us a great review on Tripadvisor. We are delighted to hear that you loved your room and amenities as well as many of the resort facilities. We aim to be very family friendly therefore your great... More 

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