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Holiday Inn Phuket Mai Khao Beach Resort

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81 Moo3 | Thalang, Mai Khao, Phuket 83110, Thailand
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Holiday Inn Phuket Mai Khao Beach Resort
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622 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at the resort for a night. Enjoyed the time at the pool, as the weather was bad couldn't enjoy the beach. They have a mini store at the lobby, where u can buy small groceries including alcohol. Tried the mango sticky rice from room service which was delicious. Near to the beach there is a small local restaurant where... More 

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The Netherlands
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Holiday Inn Mai Khao in June 2015 and were lucky to have great weather for most of the stay. Our room was the Deluxe Pool access room and I can only recommend it as it's a lot of fun and quite private. The hotel was by far not fully booked so we had a feeling... More 

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singapore
Top Contributor
79 reviews 79 reviews
36 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for a few nights with my kids in the family suite. The resort is located along the quiet Mai Khao beach so there isn't the crowds associated with Patong. The taxi from Phuket International Airport cost B600 and it is about a 15 minutes ride. Check-in at the resort was pleasant and we were served complimentary drinks and towels.... More 

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed May 2015 took a pool access room from the start but quickly changed to a family suite. The pool access room was nice but not for couple with a child. I took an upgrade to the family villa 2 bedroom suite with a 1.5 bathroom. My daughter enjoyed her privacy. The front desk staff was very helpful to all... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 3 night in June, with my two kids, 8 and 11 years old. Nice and well maintained resorts. Beautiful beach. The room are very spacious and clean. Staffs were very friendly and courteous. Foods are nice! and kids can eat for free. Kids can order one main dish+ one dessert for every adult meal... More 

Was this review helpful? Yes 1
Mohali, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this resort for four nights in June . Wonderful property . Very courteous staff . Most amazing part is kids can stay and eat for nothing. I have two daughters. They both enjoyed the kids club very much. Specially the activities inside the club. We are located in sukhothai building. Me and wife taken massage therapy which really... More 

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Hong Kong
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Having visited Phuket four times and stayed at different hotels, we wondered why this hotel is rated so highly on tripadvisor. We stayed 2 nights and were glad to leave upon check out. While staff were friendly and service was generally good, the hotel is clearly poorly maintained and has sub par cleanliness. I have read reviewers note several times... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear mjib, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the room condition, walls, housekeeping and pool cleanliness which was unacceptable. We will address these concerns. I assure you that... More 

London
Top Contributor
54 reviews 54 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After my business trip in Bangkok I spoke to the helpful people at HHonors premier team who booked me into this hotel. On arrival my Diamond status was recognised and was offered a cold towel and iced tea. After a speedy check in I was taken to my suite with pool access. I was pleased with the room and its... More 

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San Francisco
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 26, 2015

I posted the issues back in Novemver 2014 during my stay here, and I have been remiss is posting an update... My appologies to the staff! While I did encounter some issues that made my stay less-than favourable at first (See previous posting), the quick response I received from Mr. Harinder Ahluwalia, Deputy GM, sould serve as a "Best Practice"... More 

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 25, 2015

Please check your credit card bill after you checked out of this hotel. I just realized that this hotel has the audacity to charge me twice for my expenses, without my authorization nor notification. Now I have to write and demand my money. Probably have to seek legal recourse as well, as they are probably going to deny it. Be... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Phuket Mai Khao Beach Resort, responded to this review

Dear kingkongbundy, Thank you so much for posting a feedback for our hotel. We would like to apologize for the inconvenience that you have encountered with the charges on your credit card. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you can... More 

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