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Renaissance Phuket Resort & Spa

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555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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Renaissance Phuket Resort & Spa
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Renaissance Phuket Resort & Spa
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Renaissance Phuket Resort & Spa
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1,314 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
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Malaysia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Love this hotel with its room so clean and comfortable you can just sit in without any worries! Staffs are wonderful and helpful in all the way! Thai food was expensive but you can expect much in a place like that!but it was nice. Nice place to have a night walk. Amenities are perfect! Everything is complete! Just it's abit... More 

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Cambridge, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check-in was very friendly and efficient. We were initially allocated a ground floor room. However, on the second day, an aerator pump, that sounded like a very noisy outboard motor, started up on the small lake outside our balcony. We asked to move room and then moved to the opposite side of the lake to a 3rd floor room, which... More 

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London, United Kingdom
Top Contributor
81 reviews 81 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in Phuket over a weekend for a staff retreat and we were booked into the Renaissance Phuket. Being a staff retreat, they made sure to book us into a hotel as far away from Phuket Town/Patong as possible so that we would not disappear and do our own thing. True to word, we asked the Concierge how long... More 

Was this review helpful? Yes 1
Lyon, France
Top Contributor
54 reviews 54 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is very beautiful and the room confortable like all hotel of this range. Nothing to say about it. But I was very disappointed with breakfast. When I saw all the products and diversity, I was very impressed but a lot of dish were prepared in advance (from noddles to barbecue or beetroot juice), so many many things were... More 

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Chicago, Illinois
Top Contributor
63 reviews 63 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here for the 7 days during the holidays. Since my husband has platnum status we were able to get an early check in as well as a late check out. We took a taxi from airport to the hotel and it was about 20-25 minutes ride. The location is far from Phuket town and Patong... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent service and spacious accommodation rooms. The hotel is about an hour away from Patong and it is secluded but you don't need to go anywhere else once you're at Renaissance. The hotel staffs were attentive. The breakfast spread is good. We had an event there and the banquet staffs were always there to assist. The accommodation room is clean,... More 

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Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We come back to this hotel annually and always are surprised and overjoyed with the service level. Amm, the front desk manager is just tops, and if she ever left, well we'd seek her out because she is a gem that makes this place so special for us. The staff is amazing, and so many recognize us year after year,... More 

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Tehran, Iran
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Unfortunately today we checked out from this hotel but this hotel is an awesome place for someone who needs to relax and have peace. The way from the international airport to the hotel is about 15 to 20 minutes. The entrance of the hotel is wooden and full of interesting planet and the lobby is very peaceful and beautiful. There... More 

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Singapore, Singapore
Contributor
19 reviews 19 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was recommended by a friend. The pluses are: very manageable size, food delicious, kid pool is never busy, staff is delightful, free bikes and paddle board, cheap massages and other food options near by. The minuses: rooms were assigned incorrectly hotel staff knew but never rectified the name change, something was taken from our room- we believe by... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to write us reviews. We would like to apologize that your recent stay was not satisfactory and appreciate your feedback. It is alarming us to learn on your disappointment and most importantly, we were not able to recover more adequate on the problems experienced. Our Front Desk Manager had put various... More 

Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

I just spent three nights at the Renaissance Phuket. We stayed at the oceanfront pool villa which was absolutely fantastic choice. Great friendly staff, we were greeted everywhere we did go and felt the genuine hospitality. The breakfast was one of the best I have ever had with great variety of choices and best quality. We also dined in the... More 

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King Pool Villa (64)
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