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Renaissance Phuket Resort & Spa

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555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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1 room 1 guest
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Renaissance Phuket Resort & Spa
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1,527 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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Vancouver, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my husband just spent 4 nights at the R and loved it! Our original booking was four nights in Phuket and five nights in Bangkok. We changed our booking after the Bangkok bombing and decided to spend three more nights in Phuket. We kept our original booking at R but booked the three additional nights at Movenpick Karon... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your fresh experience right after the farewell. We are delighted that we were able to make the heavenly enjoyment throughout your stay. Your comments made on hotel ambiance and staff service were most kind. Nami appreciates your kind recognition and she could not agree with you more on... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just had a fantastic 5 night stay in this amazing resort.. Though my child had an injury by a broken glass but the doc came in with in 5 minutes & provided us beat of care, kids area is wonderful, staff is amazing and warm! Swimming pool overlooking beach is great , I would luv to go again whenever... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for sharing your great family holiday experience with us. We hope your child recovered from the accident. We appreciate your recognition on staff service. This has been shared with our team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for your recommendation to other reviewers. Please come to visit... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Resort is very beautiful, good service, rooms are nice and spacious. Duty manager Bom was empathic and very helpful. He a true credit to the resort. Thank you Bom! Refreshing cocktails served during happy hours is a must, made from locally produced white rum.

Was this review helpful? Yes 2
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to write us great review. We are delighted to learn that you enjoyed the hotel's service and facilities. Bom appreciates your kind recognition and please to be at your service. We are happy that you joined our Discovery Hour at the lounge where you can learn our bartender's inspired punches locally... More 

Conyngham, Pennsylvania
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last night around midnight I arrived in Phuket Thailand after 26 grueling hours in the air. I had reservations at the Phuket Renaissance and due to late hour reserved a car to pick me up at the airport. Having had some prior issues with airport pickups, I was a little worried but there were no issue. My car was there... More 

Was this review helpful? Yes 3
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, We are delighted to hear that we have met your expectations. As a valued Marriott Rewards Platinum Member, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It's always great to hear that our Elite guest had enjoyed our appreciation. We look forward to welcoming you... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We stayed in the oceanfront villa with private plunge pool which was lovely but very expensive. Don't stay in any other rooms. Be careful when looking at the prices for everything as it doesn't include the service charge & tax which are always added....equating to another 17%. General food & drinks are expensive when compared to others. With regards to... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for sharing your stay experience in our Pool Villa which found to be enjoyable. With aspiration to always exceed guest expectations, the feedback on the pricing for overall service was however under your impression. Please rest assured that we commit to deliver the value for price paid. However, the service charge 10% applies to most... More 

Belgium
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Reviewed by a European Marriott Gold and IHG Platinum member We love Phuket and stayed in a couple of other hotel on the island (Twin Palms & Indigo Pearl). Since a couple of years the R is our preferred hotel for our annual holiday. This was our 4th stay (all in August) and I am convinced that we'll plan for... More 

Was this review helpful? Yes 2
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for sharing your insight including local tips and recommendation. Your detailed review will definitely provoke other reviewers in exploring the charm of Maikhao beach and Renaissance Phuket Resort & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've been to Phuket several times and have stayed at various hotels on various beaches on the island. Since we've never stayed at the Mai Khao beach, we decided to give it a try. We actually hesitated between the Renaissance and JW Marriott (although both belong to the same Marriott group) during our reservation, and we're so glad that we'd... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Again - Happy Anniversary! Thank you for giving us a 5star-rating. It was our pleasure to be a chosen venue of your celebration. We were most pleased to read that you fall in with our Oceanfront Pool Villa and breakfast experience. Despite the fact that the sea condition was not recommended to swim, you had enjoyed other... More 

Singapore, null, Singapore
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've been to Phuket more than a couple of times and always prefer Mai Khao coz of its proximity to the airport. And also the fact that this part of Phuket is peaceful and secluded, away from the hustle bustle of commercial Phuket. This property is almost at the end of the road of Mai Khao. Its other sister concerns,... More 

Was this review helpful? Yes
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking time to write us great review and your thought about peaceful Maikhao Beach. We were most pleased to read that you discovered the charm of our resort throughout and absolutely tranquil from the photos you have shared. We hope you choose to stay with us again whenever your travel needs bring you back... More 

Bangkok,Thailand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went there in December -lovely sunny time in Phuket! Hotel facilities were just GREAT!!! I totally loved the breakfast there...they served so many tantalizing menu, i tried eggs benedict, which was so devinely rich!!! The most wonderful thing in the hotel is the beach... it was peaceful with a crystal clear water! Unfortunately, we needed to leave the hotel... More 

Was this review helpful? Yes 1
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking time to write us great feedback. We couldn't agree with you more about the peaceful beach here in Maikhao. Please come to visit us soon and let us making you again unforgettable holiday experience with our great room, beach, signature egg Benedict and many more. Sincerely, Adanaan (Andy) Chalachol Director of Rooms Renaissance... More 

Jakarta, Indonesia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Renaissance phuket resort & spa last weekend for my hubby's birthday, it was a family trip with my dad and brother also with us. I loved so many things about it, that I have to write a blog post on it and share the pictures I took, the best being it's beach and breakfast. check out my... More 

Was this review helpful? Yes 2
RHI_HotelManagement, Director of Rooms at Renaissance Phuket Resort & Spa, responded to this review

Dear Valued Guest, We are delighted that your stay with us was enjoyable. Thank you for letting us be part of your family vacation and celebrate your husband's birthday. Your comments are very valuable in helping us to ensure your expectations are met each visit. We have definitely shared with our team and all appreciate your recognition. Thank you for... More 

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