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Renaissance Phuket Resort & Spa

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555 Moo 3 | Mai Khao Beach, Thalang, Mai Khao, Phuket 83110, Thailand
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1,727 Reviews from our TripAdvisor Community

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Moscow, Russia
1 review
4 of 5 stars Reviewed today NEW

Mai Khao beach ,in my opinion, better than others on of Phuket .IT is huge, and there are no people. Restaurants are not cheap but the service level is 5*,which for Thailand is a rarity. Sorry that we stopped in this hotel before leaving home.( because the hotel is 15 minutes from the airport) .Be Sure to stop by again... More 

Helpful?
Thank Denis B
Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Ok firstly, the location is about 1 hour's drive from happening places like Patong beach, as this hotel is situated near the airport. However, one can simply hire a shuttled car to go out. Just like what one would do at any other hotel. This exclusivity actually allows one to stay far away from those rowdy Chinese nationals that ruin... More 

Helpful?
Thank KrimsonBovino
Singapore, Singapore
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This review did take a while to write... In October '15 we celebrated a family's birthday. Prior to the actual trip, we inquired 2 hotels for a proposal for the celebration. JW Marriott & Renaissance. JW Marriott's response was completely lacklustre but Renaissance was completely opposite. There were many communication took place to organise the celebration. In summary, the Renaissance... More 

Helpful?
Thank 74salt
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear 74salt Very nice hearing from you and great to know that you have enjoyed it so much, in particular your birthday celebration. We very much look forward hosting a next birthday party again... ;-) If you wish to do so please contact us directly and we can make your arrangements. Until soon again at our resort. Sander Looijen General... More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Overall we had an amazing stay here at the resort. We just wished it was all inclusive because the prices were comparable to US cost of food. The only reason why i think you pay those prices is because there isnt anything around that area. We arrived here and was welcomed with drinks and a friendly smile. The Lobby is... More 

Helpful?
Thank TsteveT
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear TsteveT I like to thank you for the review and comments on behalf of our service team; it is always great to hear when people are enjoying our Thai hospitality. Your other comments have been noted and we will look and see how we can improve of those. We very much look forward welcoming you back one day in... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We nad a wonderfull time on Renaissance , the resort is just outside Phuket . It's a 30 minute drive but better than to stay inside Phuket (if you like to get out of the city). The hotel is very clean and the restaurants are very good ( even surprised ). The staff of the hotel is extremely polite and... More 

Helpful?
Thank koen l
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Koen Great hearing from you here on TripAdvisor and i like to thank you for your nice comments; Hana is very excited to be receiving your comments; she is indeed one of our superstars! We very much look forward welcoming you back one day soon! Sander Looijen General Manager Renaissance Phuket Resort & Spa More 

Copenhagen
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very friendly and professional resort, with great food, rooms and so on. I enjoyed my second stay very much - it allows you to realx and enjoy - so I can recommend it warmly - good for both solos, familys and newly weds :-)

Helpful?
Thank NielsBrinch
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Niels Thank you for the nice comments; very happy to hear always when guests are returning; that is the best compliment we can get, We hope to be welcoming you back soon; please let us know if you like to do so, we would be happy to make the arrangements. Sander Looijen General Manager Renaissance Phuket Resort & Spa More 

Thailand
Level Contributor
174 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Far from the overcrowded beaches of Phuket and north of the airport, this property does indeed a have a nice beach, plenty of comfortable lounge chairs, but mostly, a well trained, friendly and efficient staff, that does a great job. Good rooms and bathrooms, but small balconies that made me feel a bit like a rabbit in my individual enclosure,... More 

Helpful?
Thank Michael W
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Michael I would like to thank you for your review and comments, the improvement areas are well noted and I will ensure to look into those and see how we can do better in this area. Thank you also for the great comments on our team; it is always great to hear when guests enjoy our genuine Thai hospitality,... More 

San Diego, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Le me start by stating that this is a beautiful property, the beach is nice for Phuket, this is not the Caribbean this is Thailand and the beaches are a little different but this hotel has a nice beach, lots of sand lots of loungers and nice and quiet. The food here is pretty good too, there is a nice... More 

Helpful?
Thank alexhatoum
North Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The ratings which I give each department in this hotel, are off the scale. We have travelled extensively and nowhere have we experienced such attention to detail in making our holiday perfect in every way. The sincerity of the welcoming smiles gives the hotel the outstanding, relaxed ambience in all areas. We spent 2 weeks at this hotel last year,... More 

Helpful?
Thank lindylou322
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear lindylou It is really nice to read your review and we are all excited that you have enjoyed it so much. Very happy that our hotel has become your preferred holiday destination. Thank you also for pointing out Khun Andy, he is indeed an invaluable member of our team. We very much look forward welcoming you back next year... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is my favorite one. My first time at Renaissance Phuket is really good , staffs are very kind and nice. They treat me like I'm an important person. Thank you for FO and Housekeeping team for the nice room , F&B and Kitchen team for good food , good service. I will come back here again ! :) See... More 

Helpful?
Thank Natthanun K
Sander_Looijen, General Manager at Renaissance Phuket Resort & Spa, responded to this review

Dear Natthanun K Thank you for the nice review; the team is happy hearing those comments. Great that you enjoyed the food so much. Great to hear you are planning to come back, we look forward welcoming you again. Sander Looijen General Manager Renaissance Phuket Resort & Spa More 

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