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IBEROSTAR Albufera Playa

Certificate of Excellence
GreenLeadersSilver level
Avda Playa de Muro S/N, 07458 Playa de Muro, Majorca, Spain
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IBEROSTAR Albufera Playa
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575 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baku, Azerbaijan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

During the check in the Reception Lady was very unfriendly. She was trying to talk much but listen not. She didn't respect the guest who was staying on the line. She had no eye contact no friendly welcoming. Nothing. Not only her several time I approached to reception very poor service. Rooms was quite small. And before I checked in... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at IBEROSTAR Albufera Playa, responded to this review

Dear Guest, We were sincerely sorry to read that your experience in our IBEROSTAR Albufera Playa hotel did not live up to your expectations; at IBEROSTAR we always strive to make our guests’ stay as pleasant as possible and we lament we were not able to make this happen in your case. We however would like to take the opportunity... More 

Plymouth, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third visit to Iberostar Alufera Playa and we were not disappointed. Clean, tidy, fantastic hotel in a great position. The staff are fantastic and very friendly, we are about to book again for next year. take it from us you wont be disappointed. We dont return to hotels usually and now it will be 4 years on... More 

Was this review helpful? Yes 2
Denmark
1 review
5 of 5 stars Reviewed 3 weeks ago

I come back to this hotel cause I fell at home. Always very friendly personal, who is smiling and saying hallo. The food is very good. Every one can find something to like. Tried different rooms, they are very good every one. Easy to get to the beautyfull beach. Easy to get the bus to the City of Alcudia. I... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the third year my family and I have visited Albufera Playa and I’m sure that speaks for itself. This time though I really felt I must write a review of the hotel as it truly deserves praise for such great holidays which, year after year, just get better and better. I stayed in June with my young family... More 

Was this review helpful? Yes 4
Portsmouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had researched this hotel before we booked and had high expectations, these were greatly exceeded. From the time we arrived until the moment we left the service and facilities were superb. Our rooms were large, light and the aircon was very efficient, the public areas were beautiful and well maintained. We were always able to find seating in the... More 

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Bucharest, Romania
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Plus: - Beautiful resort and gardens - Beautiful, clean and many pools (inclusive gorgeous children pool al Albufera Park Hotel) - Located in the middle of a natural park (very fresh air); - Close to the beach (nice white sand and crystalline water) - Beautiful and clean room and balcony with decent area; - Very helpful and polite staff -... More 

Was this review helpful? Yes 4
Coventry, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is nice, rooms are clean and grounds are well maintained, I would also like to mention that David that manages reception was very helpful and friendly. We were a party of 4, all inclusive for 10 days, this was our second trip to Majorca. All was going pretty well until the day before our departure, at around 11.30... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at IBEROSTAR Albufera Playa, responded to this review

Dear Kate, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Albufera Playa hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Please accept our... More 

Menstrie, Scotland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 23, 2015

My husband and I have just spent our third (2012, 2013) holiday at Albufera Playa. I think what attracts us there, first of all, is the cleanliness and hygiene of the hotel and grounds. Also the choice of food is fantastic. All staff - receptionists, waiters, bar staff, animation team, cleaners are so friendly. We also like the fact that... More 

Was this review helpful? Yes 1
West Bromwich, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 22, 2015

This is a lovely hotel in almost all respects. The staff are exceptional. Nothing is too much trouble and they go out of their way to provide an excellent service. Special recommendation to the Bar Staff and the Animation Team. They work so hard and are lots of fun and add to the enjoyment of the holiday experience. They alone... More 

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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 14, 2015

Stayed here over a few years loved the suites in fact had two one year bringing the family but when it comes to dinner there is one restaurant and you either queue or chance your luck for a table so we have given up on this hotel because they're not going to do anything about it and they have the... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at IBEROSTAR Albufera Playa, responded to this review

Dear Peter, We appreciate you reaching out to us on TripAdvisor to notify us of your concerns related to your latest stay in our IBEROSTAR Albufera Playa hotel and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they can... More 

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