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Hotel JS Alcudi-Mar

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Carretera Alcudia - Arta N0 49, 07458 Playa de Muro, Majorca, Spain
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1 room 1 guest
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Hotel JS Alcudi-Mar
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
    (165)
  • Mar-May only
    (24)
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    (89)
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    (51)
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    (1)
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Middlesbrough, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We booked this hotel a fortnight before we went, and we were happy with it. We were on the fourth floor, which seems like the modernised part. The room was clean, modern and the beds very comfortable. The air con worked well and we slept well. We did keep the black out curtain shut to keep the room cool. The... More 

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Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room 419, top floor, facing the pool. The hotel is being upgraded and floor 4 is where it has started. This in my 3rd stay in two years. The lower floors still have this old dirty orange carpets, however the 4th has been changed. The AC in my room struggled to keep the room cool, had to have the curtains... More 

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TripMember050720152, Director de Relaciones con Clientes at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, It is great to read your review following your recent stay with us. I’m delighted that you and your wife had an enjoyable stay. It is the biggest praise for us when guests return to our hotel and you have been here now for the third time! Would be awesome to welcome you back again. Great that you... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have just returned from this hotel.the rooms were adequate and clean the corridors were cleaned every day . We had breakfast at 7.30 every morning and the cleaners were already cleaning lifts and foyers. The food was very good a lot of different choices each day it could have been a bit hotter .the staff were all very helpful... More 

Was this review helpful? Yes
TripMember050720152, Director de Relaciones con Clientes at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Wonderful to hear you had an excellent stay! Thank you so much for your lovely comments on the service. The Hotel is also very well located, near the beach and in a shopping and entertainment area. We are really pleased that your stay was so satisfactory and we will let our staff know that we took well care... More 

Norsborg, Stockholms Län, Sweden
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very Close to the wonderful beach :) Reception was friendly and answered my questiones nicely. Breakfast was plenty and refilled till the very end,and the staff was nice. Dinner was almost the same,but you can't order coffee with dessert,must go to the bar area. Bar area and staff was ok,entertainment was ok. My room 106 was Clean and nice,(note: there... More 

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TripMember050720152, Director de Relaciones con Clientes at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, It is great to read your review following your recent stay with us. I’m delighted that you and your sister had an enjoyable stay. I am also thrilled to read that you found the staff friendly and attentive. I have always said that the staff is the greatest asset that the hotel has and they take great pride... More 

Irvine, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Has a great experience at this hotel staff friendly and helpful and rooms were cleaned daily.highly recommend. If your looking for a quiet holiday playa de muro is great. Wouldn't recommend it if your looking for lively night life etc.

Was this review helpful? Yes
TripMember050720152, Director de Relaciones con Clientes at Hotel JS Alcudi-Mar, responded to this review

Dear guest, Thank you for your glowing review! I am so pleased that the service exceeded your expectations! All our guests are VIPs to us! Reviews like yours really help to spread the word about us, and the staff here love to read them it gives us a real boost! I have always said that despite the fantastic facilities available... More 

Москва, Россия
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with a baby for two nights. Very nice place. Rooms are clean, simple, with a big balcony (pool view). We highly appreciated the food - breakfasts and dinners have a wide range of everything, all kinds of meat and fish, vegetables, fruits, pizza, desserts, ice cream, etc. Moreover, they change something every day, so you can enjoy... More 

Was this review helpful? Yes
TripMember050720152, Director de Relaciones con Clientes at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you very much for taking the time to tell us about your stay at the JS Hotel Alcudi-Mar. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. I am also thrilled to read that you found the staff friendly and attentive.... More 

madrid
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 1 week from July -August. The hotel is situated very good as it is only a 2 minute walk to the beach and the beach is beautiful, especially the turquoise coloured water and fine sand. The hotel itself is ok, bedroom basic with shower curtain and safe in wardrobe which you pay 3.50 euros... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you very much for sending us your review. It is great to see that you took considerable time in order to review your stay at our JS Hotel. We do take your comments very seriously and shall invest some considerable time in order to come up with some solutions to the problems which you mentioned, too. We... More 

Leeds
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel a few days before we travelled. We just got back last week and I thought I was booking a higher end hotel but it was just average really. Pros: *Beds, although very creaky, were rather comfortable and I slept well every night *Friendly and helpful staff *1 minute walk to the beach *lovely sun loungers around... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Before anything else, we would like to thank you not only for choosing our hotel JS Alcudi-Mar for your holiday but also for taking the time and making the effort to write your kind remarks.It is great to see that you took considerable time in order to review your stay at our JS Hotel. We do take your... More 

Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has everything we were looking for during our visit, with friendly, helpful staff in all areas (reception, restuarant, bar and housekeeping.) The food at both breakfast and dinner was excellent, both in terms of quality and variety. The Pool/ Bar area is excellent, as is the beach area which is a short 2 minute walk away. In short,... More 

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you very much for taking the time to tell us about your stay at the JS Hotel Alcudí-Mar. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our staff takes great interest in our guests to ensure that they are having... More 

Edinburgh, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Definitely recommend this hotel, it's clean, comfortable and has all the facilities you would expect and want. Hotel has four stars and I would say for Spanish/Majorca standards that's spot on. Staff polite, friendly and helpful. Hotel was fully booked when we were there but it didn't feel overly busy, always could get a table for 4 at meal times.... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. Wonderful to hear you had an excellent stay! We see that you also took the chance to walk about and enjoy the tourist areas of Alcúdia. The truth is that the surroundings of the hotel are noted for... More 

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