We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel JS Alcudi-Mar

Hotel website
Carretera Alcudia - Arta N0 49, 07458 Playa de Muro, Majorca, Spain
Offers & Announcements
Free parking
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel JS Alcudi-Mar
Professional photos View all
Browse nearby
Hotel JS Alcudi-Mar
Add Photo Write a Review

135 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    51
    45
    21
    8
    10
See reviews for
40
60
6
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (24)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (1)
All months
Amsterdam, The Netherlands
1 review
1 of 5 stars Reviewed yesterday NEW

I booked a week with breakfast and dinner included. Oh my God, one of the worst food buffee I have ever eaten in my life. All meat were raw, all desserts tasted really awful. Rooms were not clean, pool was dirty, and Wifi was unbelievably slow. It really felt like they are cutting costs from even basic things like Wifi... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed yesterday NEW

Our money is stolen from the room after the daily cleaning, hotel management defended the cleaner saying that she's been working there for 8 years, a police record is filed, but nothing happened. Hotel told us that we should have rented a safe (extra cost), but nobody told us this hotel is crawling with thieves. ALWAYS LOCK YOUR LUGGAGE WHILE... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for our honey moon as it was a last minute idea..coach took a while but was expected when we arrived the family in front of us were greeted with champagne then our turn ..says here it's a special occasion for you a pool view room to which I replied yes it's our honey moon..ok madam well your room... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, It is so lovely to hear that you have a range of suggestions for us. We do take all our guests comments very seriously and review all of them. The Hotel is very well located, near the beach and in a shopping and entertainment area. Regarding the menu, we know how important it is for our guests to... More 

Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel: To begin,Be mindful, this is not a Thomson picked hotel, therefore,very few British. Majority of guests were German. The hotel appears geared toward Germans. For instance German papers were available to purchase from reception but I had to go to shop to buy an English paper.if you are a solo traveller and enjoy sharing your day with others, I... More 

Was this review helpful? Yes 2
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you all have had such a good time We are also happy that you valued so positively the location of the hotel, so close to the beach, with agreeable restaurants and shops... More 

Newcastle, United Kingdom
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Three of us were looking for somewhere relatively cheap and book last minute for fathers day and came across this hotel. From the outside the hotel looks run down but the inside is very clean and looks good. Reception staff were fantastic. Bedrooms were spacious and cleaned every day. All of the staff were very friendly and always spoke apart... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you very much for taking the time to tell us about your stay at the xxxxxx Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. As you said the location of our Hotel is very good. You can see the... More 

Nottinghamshire, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a lovely hotel, very clean, rooms spacious with a balcony and English channels on tv. Downside: no tea/coffee making facilities. The pool was great though could do with more shades to go with sun loungers, but clean and water was warm.. Would have eaten at the poolside bar but very little choice. The reception staff were wonderful, very... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, Thank you so much for sending in a review. It is such a boost to morale to all when we receive feedback like this. As you said the location of our Hotel is very good. You can see the beach from some rooms or if you have a beautiful view over the countryside of Mallorca. We are also... More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just returned from a weeks stay at the hotel could not fault any aspect of my stay the food the pleasant and friendly staff the hotel cleanliness and the superb location so a big thank you to all the staff and management at the hotel would not hesitate to book another stay at this hotel

Was this review helpful? Yes
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, I am thrilled to hear you enjoyed your stay in one of our JS Hotel double rooms. We are very proud of the Hotel and its design so it is a pleasure to hear that our guests love them too. With regard to the menu, we know how important it is for our guests to have a great... More 

New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at this great hotel. The personnel was pleasant. The food was spectacular and plenty. The waiters were very professional and courteous. The chefs took pride in their craft. I had a great time and would definitely return to Mallorca with my family.

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Emma, Before anything else, we would like to thank you not only for choosing our hotel JS Alcudi-Mar for your holiday, but also for taking the time and making the effort to write your kind remarks. JS Hotels Alcudi-Mar wants to thank for your positive comments about our food. We always try to offer a wide range of dishes... More 

dubai
Level Contributor
208 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed here to take part in the Mallorca 312 cycle race. Have to say I wasn't really impressed or even looking forward to staying here after I read the reviews about the hotel. But after staying here for about 5 days I can honestly say I wasn't disappointed. The hotel is a long way off from the airport nearly 40... More 

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear Guest, It is great to read your review following your recent stay with us. We are delighted that you and your wife and kid had an enjoyable stay As you say the location of hotel is very good. You can see the Playa de Muro beach from some rooms or a beautiful view over the countryside of Mallorca. The... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Very good location, close to the beach. Very good service and facilities like the Spa and the outside pool make it my favourite hotel in Playa de Muro. Improved rooms since last year. The food served in buffet with live cooking was very tasteful and good. Fair price, not as expensive as other hotels in the area.

Was this review helpful? Yes 1
TripMember050720152, Guest Relations Manager at Hotel JS Alcudi-Mar, responded to this review

Dear guest, Before anything else, we would like to thank you not only for choosing our hotel JS Alcudi-Mar for your family holidays but also for taking the time to posting it in TripAdvisor and sharing it with the community. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide... More 

Questions? Get answers from hotel staff and past guests. Ask a question

182 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (103)
Viewed
Room/suite (16)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (26)
Viewed
View from room (7)
Viewed
Bathroom (7)
Viewed
Family/play areas (12)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Pool/beach area (18)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (20)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Family/play areas (16)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay