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All 30 Playa de Muro hotels

Viva Alcudia Sun Village

3.0 of 5 Hotel   |   C/ Circuito del Lago 60, 07410 Playa de Muro, Majorca, Spain
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Viva Alcudia Sun Village
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Ranked #24 of 30 hotels in Playa de Muro
A recent review
4 of 5 stars Reviewed July 22, 2013
Ingrid v Amsterdam, Noord-Holland, Netherlands
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142 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Amsterdam, Noord-Holland, Netherlands
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed July 22, 2013

Alcudia Sun Village is only one street away from the beach and lovely see. Walking this beach in northern direction you have a nice walk (of about an hour or a little more) to Alcudia, a little village with old streets, a harbour (Post d'Alcudia) and some tourist stuff. Great thing to do is hiring a car and visit Port... More

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Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

I like it. Free WiFi at reception. Cleaned almost every day. NIc and proper. Good activity program. No clue about food. We cooked ourselves. The madras was very, very hard and not that comfortable. Short way to the sea.

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Hammerfest
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 23, 2013

We stayed at this hotel one week in June 2013. We were 16 family members all in all that stayed for one week, some stayed the full 14 days. We rented 6 rooms in total. The trouble started when we arrived. As we did not arrive at the same time we were greeted with a very variable degree of service... More

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Viva h, Gerente at Viva Alcudia Sun Village, responded to this review

I would like to apologize for the inconvenience that has happened during your stay at Viva Sun Village. We have taken the appropriate steps to prevent any further complaints about the humidity you are concerning to. Moreover, I would like to apologize for your bad experience with our reception staff, Although we haven’t received any other complaints, I have talked... More

Vaasa, Finland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2013

We had a big family appartment and one of the rooms smelled like mold. The hotel staff was not prepered to start the summer season and incoming guests. Everytihing was still in progress (cleaning etc.) All the pools where cold and the children had blue lips when they came out of the pool. The activities on the hotel ground where... More

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Viva h, Gerente at Viva Alcudia Sun Village, responded to this review

We would like to thank you for the recent comment you made. So we learn from them to improve every day the hotel resort. I had no evidence that the room apartment were you spent the holiday had that mold smelling. Either the cleaning lady or the housekeeper, who is overseeing the cleaning of the apartments, did not inform me... More

Copenhagen
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2012

We (a Danish family of 3 generations, children aged 9, 6, 6) have just returned from a stay at the Viva Alcudia Sun Village (22-29 September 2012). I had some misgivings about the hotel since I had wanted a hotel with a seaview and considered finding another, but now I am glad that I didn't. We didn't want to bother... More

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Oslo
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 16, 2012

Similar to a big kindergarden with noisy "entertainment" most of the day. Crappy food and beverages. Dull buildings. Damp rooms and wet linen. Unfriendly staff. Wouldn`t recommend it to any of my friends. But then again: probably heaven for kids

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Viva h, Gerente at Viva Alcudia Sun Village, responded to this review

Let me start by thanking you for taking time to give us your feedback. We are constantly trying to improve our service here at Hotels Viva and your comments and queries helps us in this matter. It is very disappointing that your holiday did not meet your expectations and we send our apologies. We pride ourselves in having very high... More

Eastbourne, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 25, 2012

You'll be pleased to know that despite the following my friend and I still had a good time. The biggest problem with this place was that our studio apartment (number 20) smelt so bad I couldn't sleep at night. Every day we went and complained to the reception staff, and everyday they dutifully sent around a lovely cleaning lady to... More

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Viva h, Director del Hotel at Viva Alcudia Sun Village, responded to this review

Dear guest, I would like to apologize for the inconvenience that has occured during your stay in our Hotel Viva Alcudia Sun Village. We have taken the appropiate steps to prevent any further complaints about the smell you are referring to, including the change of the matrasses. Furthermore, I would like to apologize for your bad experience with our reception... More

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2012

Very good family hotel with good entertainment for children, teens and adults. All inclusive was very good. A really good holiday for all members af the family.

Was this review helpful? Yes 1
Elverum, Norway
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 31, 2011

The room had fungus growing in the bedroom. The service was bad and the staff angry. Do not go there, old worn out Hotel with Terrible staff

Review collected in partnership with Apollo

Was this review helpful? Yes 2
Tromso, Norway
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 4, 2011

Very good family hotel with great facilities We booked this hotel through Apollo and we were very satisfied with our stay. We are a family of three and our son is 2 years. The hotel has excellent facilities for children and especially the pool area excels. In addition I would like to mention: Electrical 3weel motorbikes (1€), playground, minigolf, football... More

Was this review helpful? Yes 3

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Additional Information about Viva Alcudia Sun Village

Also Known As:
Viva Alcudia Sun Village Hotel Playa De Muro
Alcudia Sun Village
Viva Alcudia Sun Village Hotel
Viva Alcudia Sun Village Playa De Muro, Majorca
Address: C/ Circuito del Lago 60, 07410 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Viva Alcudia Sun Village 3*
Official Description (provided by the hotel):
El Hotel-Apt. Viva Alcudia Sun Village en Playa de Muro es perfecto para las vacaciones de familias que buscan las instalaciones mas tranquilas y seguras. Dispone de una zona amplia de instalaciones: ajardinada con piscina para adultos y ninos, solarium con hamacas y sombrillas, parque infantil y sala de juegos. Ademas, tambien cuenta con una piscina para ninos con nuestro divertido Barco Pirata.Situado en pleno Parque de S'Albufera y a tan solo 500m de la fabulosa Playa de Muro, se pueden practicar multitud de deportes , como voleibol, tenis, mini-golf, asi como divertirse con el ping-pong, el billar y la zona de juegos recreativos. Y, lo mas importante, el Hotel - Apartamentos Viva Alcudia Sun Village dispone de programas de animacion con las actividades mas divertidas para los mas pequenos, ademas de un mini club y, sobre todo, el heroe galactico Bufo, la mascota favorita de los ninos. ... more   less 
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