We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Playa de Muro hotels

Hotel Alcudia Pins

3.0 of 5 Hotel   |   c/ Canyes s/n, 07458 Playa de Muro, Majorca, Spain
Hotel amenities
Hotel Alcudia Pins
Ranked #16 of 30 hotels in Playa de Muro
Certificate of Excellence 2013
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa de Muro
mm/dd/yyyy mm/dd/yyyy
Write a Review

763 people have reviewed this hotel

Traveler rating
    256
    287
    133
    61
    26
See reviews for
500
41
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit alcudia pins every holiday we take it is very clear and tidy and also wheel chair friendly this is the best family resort I have seen and can't wait for our next visit in August the children love to play by the pool and the staff friendlyness is amazing we get off our coach and it really feels... More

Was this review helpful? Yes 2
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2014

Was a little concerned when I booked this looking at some of the reviews and the size of the hotel complex, but it looked really good for our children and close to the beach. Having been on many Thompson Holidays thought it would be Ok and it was... Yes it is busy during the school holidays but it is a... More

Was this review helpful? Yes 7
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

Thank you for your comments about the hotel, we therefore hope to see you back next year and of course we will use them to improve our service. More

Sunderland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 11, 2014

I fell in love with this place instantly. It has everything you need. A very nice bar on the beach front, entertainment in the bar situated beneath the complex, a big pool and helpful staff. plenty for kids to do as well as adults.

Was this review helpful? Yes 4
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

Thank you kindly for the positive comments on the hotel. It´s nice to know that we helped make a good enjoyable holiday Thank you very much for the comments we appreciate the positive feedback More

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 7, 2014

Hotel was amazing. Rooms were well maintained. Reception staff went above and beyond to ensure everything was ok. Bar staff were excellent. They got our drinks ready for us as we queued up at the bar as they remembered us. Reps on site also very friendly and liked to get all guest involved but don't force you to get involved.... More

Was this review helpful? Yes 4
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

We thank you for your review, we are really glad that you enjoyed your holiday and your interest in coming back again. More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

Right, been to this hotel 2 years in a row and what a great family hotel! Great food, funny pervy bar staff and great entertainment. The Swedish/ Danish entertainment are really good.. Food in buffet restaurant is great, rally good assortment and high chairs available. The pizzas made on site are also to die for! This hotel is located right... More

Was this review helpful? Yes 2
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

Regarding the pool towels, is true that the staff remove the towels from the pool area. We inform the guests on the arrival that is not allowed to reserve the sunbeds. Thank you for your nice comments regarding staff service, food quality, etc... We hope to see you soon again. More

Falkirk, Scotland, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 13, 2014

We stayed here at the end of September 2013 for 1 week and we are still talking about how much we enjoyed it, to the point we are looking at booking again for May. Hotel has a great location right on a beautiful sandy beach where my 2 young daughters loved playing in the shallow clear water. The hotel has... More

Was this review helpful? Yes 8
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

thank you very much for your nice comments and we hope to see you in May '14 More

Bromsgrove, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2013

We fancied a break in early September after the kids went back to school, so I can't comment on what this place is like for teenagers or when it is packed. We got a good deal via Thompson and went all inclusive. The food provided had a good variety and quality was fine, if not gormet, but you need to... More

Was this review helpful? Yes 3
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

Regarding the entertainment, It is true that we had several issues but we have organised, together with the tour operator, a nice day and evening entertainment for the next season, run by them. Tavern by the Sea, our "Tapas restaurant" we don't think its poor, just different and a tipical local food to eat together with the family. Its true... More

Paignton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 3, 2013

Nice hotel right on the waterfront . some great restaurants and shops nearby. Only problem if u need a chemist u have to take a taxi into town about 20mins away . Hotel is on the quiet side of the island and very unspoilt all in all a good holiday . I do recommend going to see the pirates show... More

Was this review helpful? Yes 2
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

We want to thank your nice comments. See you soon More

Morpeth, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed December 1, 2013

We stayed here in October for 10 days and were really pleased. It was exactly what we wanted, four children 12,10,4 and 3, we just relaxed and enjoyed ourselves. The Thomson kids club was brilliant, the reps were so friendly they put the 3 year old at ease (he's not used to being at nursery yet) and even made a... More

Was this review helpful? Yes
AlcudiaPins, Director de Relaciones Públicas at Hotel Alcudia Pins, responded to this review

Thank you very much for your nice comments. We hope to see you again son. More

Royal Tunbridge Wells, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013 via mobile

We visited this hotel in June 2013 it was very busy and very big. We soon got used to it. And thoroughly enjoyed our stay. I can't comment much on the entertainment as we put our children to bed during the shows. They finished at 11pm. We were however lucky enough to view the stage and just about hear it... More

Was this review helpful? Yes 2
AlcudiaPins, Director de Relaciones con Clientes at Hotel Alcudia Pins, responded to this review

We are very grateful for all your comments, we hope you become one of our many repeat customers. Regarding the layout of the apartments we have two diferent types, the want you ask for is a 2xbedroomapartment (includes two separate bedrooms). But we have to inform you that we are planning to make changes in part of the hotel apartments... More

Been to Hotel Alcudia Pins? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alcudia Pins

Also Known As:
Alcudia Pins Hotel
Alcudia Pins
Alcudia Pins Playa De Muro
Alcudia Pins Majorca
Alcudia Pin
Hotel Alcudia Pins Playa De Muro, Majorca
Address: c/ Canyes s/n, 07458 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Playa de Muro
#11 On the Beach Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alcudia Pins 3*
Official Description (provided by the hotel):
In this unique setting, between the white sand dunes of Platges de Muro and the spectacular Parc Natural de s’Albufera, Alcudia Pins reflects our way of understanding tourism: an offering of variety, happiness and well-being for your entire family.Thanks to personalised treatment, all of our personnel will be attentive to your every need. Our objective is for you to have a good time and leave your cares behind.Designed to provide you with everything you need for your holidays, Alcudia Pins awaits you with a pleasant atmosphere where you can enjoy your favourite activities worry-free in comfortable and safe lodgings that cater to the relaxation and well-being of your loved ones. ... more   less 

Owners: What's your side of the story?

If you own or manage Hotel Alcudia Pins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hotel Alcudia Pins to your Saves list