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All 30 Playa de Muro hotels

Hotel Playa Esperanza

4.0 of 5 Hotel   |   S'Albufera Avda 4, 07458 Playa de Muro, Majorca, Spain
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87%
Ranked #9 of 30 hotels in Playa de Muro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Beenthereanddidthat Barrie
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275 people have reviewed this hotel

Traveler rating
    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Barrie
Top Contributor
60 reviews 60 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I thoroughly enjoyed 4 nights at the end of June, and wish to recommend this property to all. We rented a car and drove ourselves from Palma, the roads where excellent and signage made it easy to find our way directly to the hotel. They offer free parking outside the hotel, with a few covered spaces available.... More

Was this review helpful? Yes 1
Berthoud, Colorado
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Food was good and good service. Had a view of the ocean and it was beautiful. Had a problem with the laundry and management was not responsive at all. Laundry ruined about $250 in clothes but putting them in a very hot dryer. I asked that I not pay for the laundry and was told that I didn't want it... More

Was this review helpful? Yes 1
Cheltenham, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2014

I have not written a review for Tripadvisor before but we were so impressed with this hotel that I felt I had to comment. We have just returned from a fantastic weeks holiday at Hotel Playa Esperanza and have to say that, having visited Majorca many times, this hotel is one of the best. The reception staff were great with... More

Was this review helpful? Yes 5
Tartu, Estonia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2014

Big, clean and beautiful hotel, good food and nice service. Service staff should be more fluent in English though. Went there 21.-28.May this year (2014). The stuff was very polite and nice. But no music, not by the pool, not in the evening at the dinner room. I missed music most of the time being on that vacation. Even in... More

Was this review helpful? Yes 2
Majorca, Spain
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 8, 2014

Well where to start.!.Have just enjoyed a 3 day break at the Playa Esperanza at the playa de Muro. We were greeted by the multi lingual receptionist.Most of the staff were speaking at least 2 languages.I am british ,my husband French and my sister in law French.Many of the guests were german but they speak english well and my sister... More

Was this review helpful? Yes 3
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Guest, Thank you very much for taking the time to post your nice feedback after your stay in our Hotel Playa Esperanza. It's very rewarding for all of us to read that you enjoyed all the aspects of the hotel including the location, but we regret very much that the served cooked chicken at the pool bar was not... More

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2014

This is very well presented and efficiently run hotel. Its now part of a larger complex which has direct access to a good sandy beach and its own excellent leisure facilities. Its size means you don't get the more cosy and personal touch of the smaller family run hotels but nothing was too much trouble for the staff I had... More

Was this review helpful? Yes 3
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Guest, Dear Andy, Thank you so much for your comprehensive review. It's very rewarding for us to know that your experience at the Hotel Playa Esperanza was satisfactory and you enjoyed the hotel services and surroundings. We are very proud of the Natural Reserve S'Albufera and we are very happy you could enjoy and appreciate its bird life. We... More

Reading, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 25, 2013

After scouring the internet for almost a month with our 3 important requirements of a good beach, nice food and not too many typical noisy tourists we managed to zero in on this place. As pointed by others, this place has 3 buildings - executive flats, apartments and the actual hotel which is where we stayed We were 2 couples... More

Was this review helpful? Yes 7
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Guest, Thank you very much for taking the time to write such a comprehensive review. It's very helpful for us to get your feedback in order to mend errors and to improve all possible services. We regret very much you could not enjoy the room service as you wished, unfortunately the room service offered by the hotel is just... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 5, 2013

This gigantic hotel complex consisting of 1 main hotel building and 3 apartment buildings is located on the most beautiful Majorca's beach - Alcudia beach. Part of the hotel was recently renovated - reception and dining area benefited from the metamorphosis. Floors were replaced in the rooms, but apart from this nothing changed. Hotel management unnecessarily invested in new Samsung... More

Was this review helpful? Yes 3
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Guest, dear Agnieszka, Thank you for taking the time to post your feedback about the Hotel Playa Esperanza. We are very glad to know your satisfaction with the food both at breakfast and dinner and we are very pleased to inform you that next season the most of mattresses will be replaced. We hope you'll not stop to vsiting... More

Horsham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2013

I was a little put off at first as it was occupied by 90% German and Austrian but there were no problems. Let's put all the positives first with a few niggles at the end. I had a twin double which I shared with my wife. The room was well appointed and the wet room was excellent with almost instant... More

Was this review helpful? Yes 2
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Graham, Thank you for taking the time to post your feedback in TripAdvisor. We really appreciate your comments about the food, this is a very important keypoint for us and for the most of guests, but we still think we can do it better and we'll try to improve the quality and choice in the restaurant next year. The... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 17, 2013

This was my second visit to Playa Esperanza. I had enjoyed myself when I stayed 2 years ago although I was not entirely happy with the location of my room. Again I was disappointed. This time the room I was given faced out on the road. Apparently people who book double rooms for single use are given these rooms. Unfortunately... More

Was this review helpful? Yes 2
esperanzahoteles, Director of Sales at Hotel Playa Esperanza, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. The hotel front office assign guest rooms according to the room type they've booked, as this is not a question of double or single occupation. Please next time verify you book a double for single use with sea view if this is your wish. Otherwise on... More

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Additional Information about Hotel Playa Esperanza

Address: S'Albufera Avda 4, 07458 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Playa Esperanza 4*
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Also Known As:
Playa Esperanza Hotel
Playa Esperanza De Muro
Hotel Playa Esperanza Playa De Muro, Majorca

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Playa de Muro #6 On the Beach Hotel in Playa de Muro #8 Luxury Hotel in Playa de Muro #10 Romantic Hotel in Playa de Muro #12 Family Hotel in Playa de Muro
Hotel Class
Official Description (provided by the hotel)
The perfect seashore destination for family holidays. We have everything you need for the whole family to enjoy a restful holiday in total peace and quiet. Situated on Playa de Muro beach in the Esperanza Resort Complex next to Playa Esperanza Hotel and Esperanza Park Apartments. ... more   less 
Number of rooms
332

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