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IBEROSTAR Playa de Muro

Avda Albufera s/n, 07458 Playa de Muro, Majorca, Spain
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IBEROSTAR Playa de Muro
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IBEROSTAR Playa de Muro
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591 Reviews from our TripAdvisor Community

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Traveler rating
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    86
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305
149
11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (591)
  • Mar-May only
    (114)
  • Jun-Aug only
    (290)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (41)
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Barcelona, Spain
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I guess it is kind of adapted to German. / Netherlands / English taste.... As at 22:30 even the bar is closed and animation gone. So, if you are used to get up late, have dinner late, enjoy a 24h bar and so on, look for something else, but for a family stay it is pretty good, and the beach... More 

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London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Can I just start by saying I have been going to this hotel since 1998,not once have I seen a cockroach in this hotel,in fact not once since 1998 have I seen a cockroach in any part of Majorca,not once compared to Canary islands where you saw them all the time and that's the reason I stopped going there and... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Had 2 nights here as part of an upgrade deal at the down the road Alcudia Park so didn't experience too much. However, the room was pretty nice, very well cleaned, the pool good but more for children. SO DIFFICULT to get a sunbed, wasn't even worth it as you had to get up before 6am to get one! the... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Fiona, We are very pleased to read that you enjoyed your short stay at our IBEROSTAR Playa De Muro hotel and sincerely grateful for the time you spent tops hare your feedback on TripAdvisor. We are glad you enjoyed the comfort and cleanliness of your room as well as the quality of our entertainment program; we will certainly not... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Firstly, I would like to say that we have stayed many times at the Iberostar hotels and not had any problems. We arrived late evening for a 9 night stay and we were met straight away with a problem - we were given the wrong room. I am a mother with my two teens, one 18 (girl) and 15 (boy)... More 

Was this review helpful? Yes 2
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Joanne, We first would like to thank you for your loyalty and trust in IBEROSTAR for your holidays and for choosing our IBEROSTAR Playa de Muro hotel for your visit to Majorca; we deeply regret reading that you did not enjoy the experience to the fullest and would like to assure you that all of your concerns will be... More 

Newcastle upon Tyne
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What's great: Food is excellent It's IMMACULATE, and I mean immaculate Daytime entertainment is fab, different activities, music round the pool etc Evening entertainment, shows for the kids and adults after dinner, varied, professional It's relaxed, not in your face but still lots going on IF you want it Has a lovely feel about it generally, seems to attract nice... More 

Was this review helpful? Yes 1
Playa De Muro
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A lovely beachside hotel, with good accommodation and facilities. Some things advertised did not feature at the hotel - such as diving (apart from in a folder for booking tours, etc). Unfortunately, the guests tended to reserve sunbeds at 6am and never/rarely return to them throughout the day ... meaning others had to go without. I suggest the staff monitor... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Guest, Thank you for your review of our IBEROSTAR Playa de Muro hotel; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so thank you for the time you took out of your day to each out to us on TripAdvisor. According to the hotel policy, reserving sunbeds is not... More 

London, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everybody views issues differently, so here are the facts from our stay and you can make your own mind up...! We checked in having booked through an Iberostar promo email link offering 15% off all inclusive, noting from the terms and conditions that it is applied after booking. It didn't, and reception declined to honour it, despite the email evidence... More 

Was this review helpful? Yes 3
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Guest, We appreciate you reaching out to us on TripAdvisor to notify us of your concerns related to your recent stay at our IBEROSTAR Playa de Muro hotel and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they... More 

Greater Manchester, United Kingdom
3 of 5 stars Reviewed 2 weeks ago

First it is important to say that we had a fantastic holiday, our room was clean (room made every day) and the size brilliant for a family of 4, (little ones are 5 and 2) choice of beach or pool as they were just as close. Kids club was great and my little girl loved the activities. The outdoors are... More 

Was this review helpful? Yes
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Virginie, Firstly we would like to thank you for choosing our IBEROSTAR Playa de Muro hotel for your family holidays in Majorca and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

Bilzen, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just came back from an amazing family holiday ! Very special thanks to Barbara at the reception who took very good care of us. Please tell her this. Without asking she gave us an upgrade of the familyroom we booked. Instead of staying with our daughter and her girlfriend (both age 14 years old) in the family-building next to... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Linda, Thanks you so much for your heartwarming review of our IBEROSTAR Playa de Muro hotel, we are thrilled you enjoyed of an “amazing family holiday” among us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation; we will certainly not fail to convey your very kind compliments to all of... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A brilliant break for the whole family. The staff are friendly and very helpful. The beach, which is a stone"s throw away is just stunning. We took day excursion boat rides from the pier and got to discover places surrounding Playa de muro. From the food to the cocktails , this hotel has got it spot on..I highly recommend it!!

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at IBEROSTAR Playa de Muro, responded to this review

Dear Guest, There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Playa de Muro hotel; we are very grateful for the time you took out of your day to share your satisfaction with the travel community of TripAdvisor. It is our goal as... More 

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