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Grupotel Los Principes & Spa

C/ Galio 31 | Urb. Las Gaviotas, 07458 Playa de Muro, Majorca, Spain
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1 room 1 guest
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Grupotel Los Principes & Spa
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225 Reviews from our TripAdvisor Community

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Traveler rating
    95
    95
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
  • All months
    (225)
  • Mar-May only
    (40)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (8)
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Barnstaple, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from a very enjoyable 2 week stay at Los Principes.This was our first visit to Mallorca and we seemed to have picked a good spot and Hotel. The location is perfect if you want to spend time on the beach and in the warm sea! It was a 10 second walk from your sunbed near the... More 

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Mark T, We are so sad but on the same time happy to hear that you are missing us already, as it shows that you have enjoyed your stay with us and took many good memories back home. We appreciate that you have taken the time to write such a friendly review on Tripadvisor. Our location is of course... More 

Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I can generally by nature be quite critical in our once a year holiday and have just returned from Los Principles Grupotel. The hotel exceeded my expectations overall. Service was excellent reception, cleaning, bar, restaurant all staff were polite and could not do enough for us. Rooms were clean and returned to a high standard daily. The balconies were somewhat... More 

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear David T, First of all we would like to thank you for choosing Grupotel Los Principes & Spa and for publishing your review on Tripadvisor. It makes us happy to have exceeded you expectations. Your words are the best gratification for the effort that has been input by all our team. It would be a pleasure to have you... More 

Derby, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My family returned on the 13th having experienced a wonderful relaxing 2 week holiday at this hotel.the staff were extremely helpful particularly Joan when enquiring about extra family members travelling and accommodating them without a problem in our room when Thomson's were unable to do so.the service from all staff was second to none particularly the animators,Patricia and Melanie,Jacob and... More 

Was this review helpful? Yes 3
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Sharon R, What a wonderful review. We would like to thank you and your family for spending your holiday at Grupotel Los Principes & Spa and for taking the time to leave such a friendly comment on Tripadvisor. We are pleased to hear that you have enjoyed your holiday here with us and took good memories back home. We... More 

Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just got back from a 10 day break the staff where so friendly always had a smile and said hello. The waiters even joined in the evening entertainment for a sing song. Loved the fact you had your own dinner table throughout your stay so the staff knew what you wanted. On our stay it was my birthday... More 

Was this review helpful? Yes 2
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Sue, We are very touched by your warm and friendly words. Thank you so much for staying at Grupotel Los Principes & Spa. Holidays are the most precious time of the year for everyone. Therefore it is our mission to make this time as special and stressless as possible. We are happy yo year that you had an unforgetable... More 

Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our 9th stay at the hotel and from the second we arrived to the second we left we were not disappointed. reception staff on arrival provided us with a meal due to being delayed, rooms were intercolating. Food was exceptional and quite a variance. Entertainment was the best it has been in many years, Georgio made a fuss... More 

Was this review helpful? Yes 1
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Vicky M, First of all we would like to thank to being such a loyal guest for so many years at Grupotel Los Principes and for giving us that chance to be your host year after year. We are glad to hear that you are still not getting bored of our staff :). They are always happy to see... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a wonderful week at the Los Principes hotel, booked through Thomson holidays.When we arrived we were so happy as the description of the hotel is so correct. The reception and all staff are a credit to the hotel.All staff speak many languages as they cater for a wide range of nationalitys which is great. We... More 

Was this review helpful? Yes 1
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Kevin M, What a wonderful review. Thank you so much for spending your holiday at Grupotel Los Principes & Spa and for taking the time to write such kind words. We are pleased to hear that you had a relaxing stay with us and were able to disconnect from your routine. Our whole team tries hard to make each... More 

Cheshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great place to stay , the most friendliest staff I've encountered anywhere I've stayed, they can't do enough for you. Hotel is right on the beech, you also have a good size pool to take a dip in, outdoor eating is not expensive . If I was to be picky it would be nice for families that don't... More 

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Bun21, What a wonderful review! I am so glad that we were able to provide such a memorable experience for you and I will of course pass on your positive comments to the rest of our team. It honours us, that you name us the friendliest staff you have encountered so far. This is definately great motivation to continue... More 

Cambridge, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

well I was expecting more from the reviews but on balance you get what you pay for so overall it was very pleasant and accommodating stay, rooms a bit small but clean and tidy and fresh if your unlucky enough not to get a pool view your be confronted with the back of the hotel over looking roofs, hotel foods... More 

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Legin5, Thank you for taking the time to leave a comment on Tripavisor, your feedback is very important to us as it allows us to improve. We also appreciate that you chose Grupotel Los Principes & Spa upon others for your holiday. We are delighted to hear that overall you had a good stay with us and took nice... More 

Windsor, ON
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You had to pay for wifi, which is not very common....especially at a hotel in this price range. This resort was definitely geared toward families. The balcony was very nice. The room was very clean. 2 minute walk to the beach. Breakfast was excellent!

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear WindsorON, I would like to thank you for providing us with feedback regarding your recent stay at Grupotel Los Principes & Spa. We are delighted to heart that you enjoyed your stay with us and liked your room. We will pass on your praise to our Breakfast Service Team, we are aware that it is one of the most... More 

Manchester
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just returned from a week stay in this hotel and cannot recommend it highly enough. We arrived in the very early hours of the morning and were greeted with "would you like a drink and something to eat?". We had a room for three people which was spacious,clean and well maintained. The pool and beach was spotless, there were... More 

Was this review helpful? Yes
GrupotelPrincipes, Subdirectora at Grupotel Los Principes & Spa, responded to this review

Dear Ange422, We truly appreciate your kind review of Grupotel Los Principes & Spa and thank you for having spent your holiday here with us. Our whole team always does its best to make our guests' stay as comfortable and pleasant as possible. We are pleased to hear that you had a good time with us. We will pass your... More 

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