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Apartamentos HSM Lago Park

Yola s/n | Bahía de Alcudia, 07458 Playa de Muro, Majorca, Spain
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Apartamentos HSM Lago Park
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Apartamentos HSM Lago Park
Apartamentos HSM Lago Park
Apartamentos HSM Lago Park
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254 reviews from our community

Traveler rating
    87
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    43
    10
    7
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132
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have just spent 15 days at HSM Lago Park apartments and were delighted by the service and accommodation. We have been to Mallorca many times to visit the S'Albufera reserve and have stayed in a number of hotels and villas. This was by far the best. The accommodation really was an apartment! It had a separate... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's simple but very clean - excellent value for money. Great location close to the beach - could not have asked for more at such a good price. The staff were very helpful and always welcoming. Free wi-fi in reception always worked so didn't bother with paid in room wi-fi. Clean pool area with plenty of loungers but only 2... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and that you appreciated our service. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. We would be more... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky to stay in this charming hotel for a week during our holiday. Not really knowing what to expect, other than reading it's amazing reviews on Trip Advisor we were not disappointed. All the staff are so nice and friendly, however a special mention needs to go to Maria ( Manager) & Marie(Reception) - They were just amazing.... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you have enjoyed your holiday. Our staff, but especially our receptionist and the director will be very happy to read of your positive remarks. It is very... More 

Cali, Colombia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 27, 2015

This was the best deal we could find on expedia. It had a decent pool. entertainment, and the studios were small but sufficient with a good bathroom. It was right by car hire places and a couple of restaurants and minimarkets. The beach was a couple of minutes walk away and was beautiful. Would stay again if on a budget!

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you appreciated our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated,... More 

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 13, 2015

I visited this hotel last October with my family, we were 3 families in 3 apartments. The reception staff were so nice and really helpful. The childrens entertainment was fantastic even though it was the last week in October and end of the season. Our apartments were really clean and although basic had everything we needed. Lovely pool and pool... More 

Was this review helpful? Yes 12
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location, and that you appreciated our service. Our receptionists and our animation team will be very happy to learn of your positive remarks. It is very good for team spirit... More 

Essex, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2014

My partner and I stayed here on our first holiday together. We purchased a holiday package on a budget for October and I was pleasantly surprised. We went self-catering because I don't like to be told when to eat so our room was an apartment. I was very impressed by the room, big, clean, with aircon. I didn't expect a... More 

Was this review helpful? Yes 9
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you have enjoyed your holiday. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and... More 

Bristol, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2014

Lago Park is a family friendly place to stay. The apartments were clean and the cleaners came in regularly and provided a constant supply of towels. The staff were helpful and went out of the way to make our stay enjoyable. By the end of the week, we knew everyone by name and they knew our every need. The food... More 

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you appreciated our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated;... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014

I stayed in 2nd building, room includes kitchen ( equipped with all necessary stuff, dining table and sofa),bedroom,bathroom. The rooms in the hotel are faced to swimming pool, or road, or the next hotel restaurant kitchen. So you should choose between noise or food smell. I like the location of the hotel, pretty quiet, many shops,beautiful pine trees beach in... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and its location and that you enjoyed the animation program we offer. Our animation team, specially Anna will be very happy to learn of your positive remarks. It is very good for... More 

Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

Ok we arrived late saturday night, first impressions were typical holiday apartment building rooms were clean the cleaners visited every day except Wednesday, the entertainment was erm slightly tacky so to speak but each to their own staff friendly and helpful no noise no mess, tv ( two working channels in english four for Germans of which there was a... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you appreciated our service. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and... More 

Karasjok, Finnmark, Norway
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 22, 2014

Very good. Stays in the new part of the hotel, and that was good. Short way too the bench. Meny good resturants in the nearness. We do not have dinner i the resturant at the hotel. So we can not way anyting about that.

Was this review helpful? Yes 4
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you appreciated our service and our new's Premium apartments. Our staff will be very happy to learn of your positive remarks. We would love to welcome you again in our... More 

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