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All 30 Playa de Muro hotels

Apartamentos HSM Lago Park

3.0 of 5 Hotel   |   Yola s/n | Bahía de Alcudia, 07408 Playa de Muro, Majorca, Spain
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Apartamentos HSM Lago Park
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Ranked #17 of 30 hotels in Playa de Muro
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 7, 2014
patricia606 Edinburgh, United Kingdom
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191 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Edinburgh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

we had a great time last oct at lago park .we have stayed at lago loads of times and found the staff very helpful apartments clean and roomy.the location was great for us as we go to posh psddy irish pub over the road and listen to brendon o.brian who is playing 2nights a week this year we also go... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are very pleased to know that you had a nice vacation with us and appreciated our service. We would be happy to welcome you again to our hotel or in one of the hotels of our hotel chain “ Hoteles Saint Michel” in Mallorca. Sincere Regards, HSM Customer... More

Newcastle upon Tyne, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2013

Got a good deal for this 3 star hotel during last week of the season, therefore resort/hotel fairly quiet. Good points: *Excellent location, near to beach, shops, restaurants, bus service & ATM. *Found all staff exceptionally friendly & helpful. *Room very clean on arrival and serviced 5 days per week with plenty of towels. *Kitchen has 2 cooker rings, kettle,... More

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review
Google Translation

Estimado señor, Muchas gracias por sus amables comentarios. Nos alegra saber de que hayan pasado una estancia tan agradable con... More

Leeds, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013

We stayed here for a week in October 2013 and were extremely pleased with our choice of hotel. We were in a self-catering apartment and the facilities were fine- 2 good sized rooms, huge double bed, both rooms with balcony and were very clean. The cooking facilities were limited - fridge, double hob, kettle & toaster- but we never had... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review
Google Translation

Estimado señor, Muchas gracias por sus amables comentarios. Nos alegra saber de que hayan pasado una estancia tan agradable con... More

Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2013

We stayed on a self catering basis at Lago Park 1. We arrived quite late of an evening and unfortunately our inital impressions were disappointing. I say this as we have stopped at a number of hotels and definately had a preconceived idea about what we were expecting for a 3* hotel. However to be fair as long as you... More

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, Thank you for your evaluation and your commentary. We are glad to know that you have spent a good vacation. We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be happy about your positive remarks. We would be happy to... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2013

I booked this hotel last minute with my boyfriend and we went for two weeks towards the end if September. Apartments were clean but basic. We were pleased with the relatively large balcony and rooms but disappointed with the lack of oven/microwave/safety deposit box/iron. Pool is ok, a bit small but as we went in low season it wasn't too... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 4, 2013

I stayed here on self-catering deal with my parents in a one bedroom apartment during September for two weeks. We asked for a pool view when booking and that is what we received The apartments are very basic but clean. Pros *Cleaners are excellent - apartment is cleaned five times a week, towels are always replaced. *One bedroom apartments are... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2013

Really friendly staff and the rooms are cleaned every day apart from sat, the entertainment is very family orientated but good, we didn't eat in the restaurant but the pool bar was nice,there are a few restaurants around the area go to smiths and it's a 5 min taxi ride to new alcudia where the night life is, very pleased... More

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

Oslo, Norway
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2013

We had a fantastic vacation this summer at Lago Park. Thank`s to Ana Gonzales for making this holliday perfect for us and our girl. Ana did a great job with all the kids. We are planning to come back next summer and we rally hope to see Ana again.

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed September 10, 2013

Just literally returned from a weeks holiday staying in Lago Park and we've had a great time. There was just me and my boyfriend, staying from 31st Aug - 6th Sept. Upon arrival at 5am we were greeted by Marcus at reception and he was really friendly and helpful. We were allocated to Lago Park 2. Our room didn't have... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation We have noticed your opinion and your suggestions and we passed this information to the person , who is in charge of your concern. Our employees will be... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed September 4, 2013

I will start this review by saying you get what you pay for and its not an espensive hotel so don`t expect much. There are good points and bad points we stayed he in August and we were in lago park 2, I can not comment on the food but anytime we went past the the canteen area they always... More

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Customer, Thank you for your comments. We are really sorry to hear that our hotel was not like you have expected and apologize for the circumstances you mentioned. We forwarded your comments to our department of quality to improve our service. HSM Saint Michel has got 19 hotels with different categories all around Mallorca. We would be happy to... More

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Additional Information about Apartamentos HSM Lago Park

Also Known As:
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Playa De Muro, Majorca
Address: Yola s/n | Bahía de Alcudia, 07408 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#12 On the Beach Hotel in Playa de Muro
#15 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos HSM Lago Park 3*
Official Description (provided by the hotel):
IN GENERAL: The 3 key complex HSM Lago Park offers fully equipped studios and apartments, it is a perfect choice for couples and families with children looking for comfort and good service at a reasonable price. Family and customer oriented atmosphere, as well as its location in Playa de Muro very close o the beach, makes the complex even more popular among tourists. The hotel opens from May to October. LOCATION: The hotel HSM Lago Park is situated in Playa de Muro, only 150 m away from a beautiful and sandy beach, the longest one in Majorca. Playa de Muro is part of Alcudia Bay, 8,5 km long, that begins in C´an Picafort and ends in Puerto de Alcudia. It is situated in the north east of the island, 52 km from Palma de Mallorca and 58 km from the airport. It is one of the most attractive resorts of Majorca, with its extensive and calm beaches, a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera. Being one of the most important resorts, Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park “Hidropark”, possibility to practice sports outdoors, where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly attractive cycling routes that offer different levels and also spectacular views. Golf lovers can also enjoy their favourite sport, the golf course Golf Aucanada is situated only 8 km away and it is one of the most modern and impressive golf courses of Majorca. The hotel offers good connections with the most interesting attractions and the bus stop is only 50 m away. ROOMS: The hotel offers comfortable studios and apartments, decorated in a traditional majorcan way. All rooms (both studios and apartments) with bathroom, air conditioning or heating, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony. Roomy apartments consist of a bedroom and a living room with equipped kitchen. Studios offer a living room combined with a kitchen, equally equipped as apartments, but without a separate bedroom and with a sofa bed. NEW 2014: Refurbished PREMIUM APARTMENTS, following the latest tendencies in decoration, offer fresher & modern look, as well as more comfort and quality to be able to make the most of the apartments. They offer microwave and flat screen TV. Bathroom, also refurbished, with a shower and hairdryer. GASTRONOMY: The hotel offers self catering, bed & breakfast or half board (breakfast & dinner). The restaurant with a wide selection of hot and cold dishes, big variety of desserts and fruit, all served in buffet. Thematic buffets. Drinks in half board are not included in the price (dinner).FACILITIES: The complex consists of 2 buildings, there is the reception and restaurant in the main one. In each building there is a swimming pool for adults, with a separate area for children, terrace with sunbeds and sunshades. Bar service at the pool.Indoor bar. Spacious and comfortable common areas, games room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra cost) and table tennis in the complex. Possibility to practice sports in the area. From 2014 the hotel HSM Lago Park also offers services specialised in cycling tourism with a room for storage, maintenance and cleaning of bicycles, as well as the information of the cycling routes, rent a bike, etc. ... more   less 
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