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Apartamentos HSM Lago Park

Yola s/n | Bahía de Alcudia, 07458 Playa de Muro, Majorca, Spain
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Apartamentos HSM Lago Park
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Apartamentos HSM Lago Park
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308 Reviews from our TripAdvisor Community

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Traveler rating
    111
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    51
    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

great hotel - rooms newly renovated worth paying extra for the premium rooms - shower was great balcony door lock was broken on arrival however this was swiftly repaired the next morning - wifi in room not great however you could use for free in main lobby we asked for quiet room on low floor as 2 young children this... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good things: Clean rooms, friendly staff. Bad: location at an intersection, noice until midnight. Horrible: their wifi policy. Either pay plentiful of Euros for unlimited, slow connection throughout the hotel. Or one could choose free, slow connection in the lobby. Other things: quite OK.

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and you appreciated our service. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns about the wifi... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been two times and next summer again. Very friendly, nice and clean hotel. Nice activities every day and quality shows every "night ". Our children and us love this hotel..special thanks to Roly and Iga

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and that you enjoyed the animation program we offer. Our staff and animation team will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would be happy to... More 

Gardabaer, Iceland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our apartment was newly renovated but instead of beds for four people, like we thought we ordered, we got two beds and a sofabed for the kids. We didn´t bother to ask for another apartment as we found the apartment just fine. We stayed for a week and were told housekeeping would be cleaning five of the seven days. Housekeeping... More 

Was this review helpful? Yes 3
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review
Google Translation

Estimado cliente, Nos gustaría darle las gracias por el tiempo que ha tomado para evaluar nuestro hotel. Nos alegra mucho... More 

england,london
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel Great staff, will do almost anything for you Fantastic location . So close to beautiful beach Plenty of shops around, had a meal in their restaurant , mixed variety something for everyone,nice & hot. Rooms are great to , not to noisey as everything shuts down around 12 . So able to get good nights sleep. A special... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you have enjoyed your holiday in our hotel. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive criticism and confirm that... More 

rotherham
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here from the 23rd to the 30th. Having arrived early hours check in quite easy apart from All family members having to fill same forms in, think this could be looked at. We were upgraded to deluxe rooms in lago park 11 these rooms are lovely our room was huge. The only problem I would say about were... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, Thank you for your evaluation and kind remarks. We are happy to know that you liked our hotel and its location. Our staff will be glad to learn of your positive remarks, because their most prized reward is to know that their efforts to make you feel comfortable have paid off. Your concerns have been passed on to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from Lago park apartments and would recommend for families with young children. We stayed in Lago park 2 and the apartments were super. Cleaned regularly with fresh towels , air conditioning and lovely friendly staff. The complex has 2 pools with with a play area . It is central and very close to a beautiful beach.

Was this review helpful? Yes 1
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated; after all, our first priority is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just love this hotel. All people are very friendly. Every place is clean. Daily there is a lot of activities and high quality evening shows for All family. Special thanks for hotel staff Roly, Iga and Sergio.

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you enjoyed the animation program we offer and that you liked our hotel Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are... More 

Dublin, Ireland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 22, 2015

this is a basic 3 star hotel, it is clean and comfortable, its location is good and it is beside the main street, food good, but it repeats itself every 2nd day. wifi good but costs 15 euros, they have an excellent, secure bike shed/garage. good base for cycling, rooms fine, quite and clean, the beach is a 2 minute... More 

Was this review helpful? Yes 2
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you like the location of our hotel and our services of bike. Our staff will be happy about your positive remarks, as our first priority is to make your holiday as enjoyable as possible. We would like to thank you for your constructive... More 

Hinckley, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 19, 2015

Loved it here central for everything nice clean apatments would recommend these apartments to anyone nice clean pool area for the money superb housekeeping services were superb endles supplies of towels and beds changed very regulary

Was this review helpful? Yes
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear guest, We would like to thank you for the time you have taken to evaluate our hotel. It is great to know that you liked our hotel and that you appreciated our service. Our staff will be very happy to learn of your positive remarks. It is very good for team spirit when our efforts are acknowledged and appreciated;... More 

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Pool/beach area (28)
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Hotel & grounds (28)
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Room/suite (20)
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Pool/beach area (15)
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Hotel & grounds (13)
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Dining (4)
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Other (10)
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