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Be Live Collection Palace de Muro

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Alcudia-Arta Road s/n, Km. 1, 07458 Playa de Muro, Majorca, Spain
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Be Live Collection Palace de Muro
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345 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is just set back from a busy road, which was very busy while we were there. The reception area is gorgeous and the staff are helpful and professional, but the room was a little disappointing. Needs a little updating and was much smaller than I had expected, however it was clean and tidy (the maid works extremely hard). The... More 

Review collected in partnership with Be Live Hotels

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Stockholm, Sweden
1 review
5 of 5 stars Reviewed 3 days ago NEW

Extremely serviceminded staff, perfect beds, very close to the sea if you do not prefer the pool, free shuttle to the Alcudia center and back, a breakfast buffet with everything you could wish, including sparkling wine - our stay could not have been better!

Review collected in partnership with Be Live Hotels

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Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location away from the hectic Alcudia beaches, great service, perfect balance of guests (couples, kids, young, old). Excellent service, great quiey rooms. Pool bar food selection could be improved though.

Review collected in partnership with Be Live Hotels

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england
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Four of us have just spent 14 nights at the Be live hotel from the 18th June to the 2nd July. Check in was very quick and informative. We were then offered a complimentary glass of Cava before being shown to our rooms. My husband and I had booked a side sea facing suite but were taken to a double... More 

Was this review helpful? Yes 1
Andres Z, Gerente at Be Live Collection Palace de Muro, responded to this review

Thank you very much for your positive comment here on tripadvisor. I remember talking to you in the hotel in our VIP lounge. Yes we are very sorry for the mistake that occured, but I hope we lived up to your expectations (or even more). Get in contact with us if you like to visit us again. We like to... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Serious safety issues. My staying on this hotel was spoiled by this serious problem A friend was stolen on the pool area, in front of everyone. It was someone strange to the hotel... No access control. Anyone can enter inside the pool area and do anything they want. The room blocks 3 and 4 are completely open to anyone who... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 4
Guildford, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All staff were friendly and helpful, and I must mention the man who drives the shuttle bus into Alcudia, he was incredibly helpful and accommodating. The pool area was clean and relaxed, however I could imagine that filling very quickly at maximum capacity. The beach was a two minute walk from the pool, where like most places you have to... More 

Was this review helpful? Yes 2
Andres Z, Gerente at Be Live Collection Palace de Muro, responded to this review

Thank you very much for your time to leave us this comment. Our shuttle driver is indeed a very nice person with lots of information about all inns & outs of the area. The beach, directly at 20 meters from the last sun lounger at the pool, received many awards for the cleanest, safest and most beautiful beach of Mallorca.... More 

Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

Staff on reception are very helpful in fact everyone who works there are great they all smile and greet you whenever you encounter them , you can tell the company has an ethos of customer care . Stayed for a week half board and I can honestly say it was the best holiday I have had ! food was fantastic... More 

Was this review helpful? Yes 1
Andres Z, Gerente at Be Live Collection Palace de Muro, responded to this review

Me and my staff like to thank you for your comment here on tripadvisor. We work hard every day to please our clients in the best way we can. It is very nice to see that our service is appreciated. Staff training and motivation are very important for us and more important, that it is noticed by our guests. Many... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

everything you wish for a great vacation spot - nice rooms, clean, modern, great service, friendly people, great high quality food selection, gym, good location, beach side, nice pool - totally recommend

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed May 26, 2015

My husband and I just spent 11 nights B&B at this hotel . It is a true 5 star experience.hotel , restaurant , staff are excellent. Breakfast was best we have had , so much so that we did not eat lunch . The hotel have a free minibus to the port of Alcudia where you will find excellent resturants... More 

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Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

Great hotel offering superb services for its price. Staff make their best efforts to make guests happy, they are always friendly and smile. Food was different every night and always very tasty. Rooms are very spacious and modern (just like the rest of the hotel). However make sure not to get a room above the service/delivery entrance as it is... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
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