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Essence Serviced Apartments

541 Rode Road, Chermside, Queensland 4032, Australia
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1 room 1 guest
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Essence Serviced Apartments
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • German first
  • Italian first
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    (94)
  • Mar-May only
    (28)
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Pacific Coast Australia, Australia
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 10, 2015

Sadly my wife had to go to the Prince of Wales Hospital in Chermside in Brisbane,but the hospital is literally right outside the back door. On the 1st level of the Hotel there is a back door leading on to a small park right opposite the Hospital. When I "googled" the distance from the Essence Hotel to the Prince of... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your honest review of Essence Serviced Apartments, I am sure this will be valuable to lots of people who use Tripadvisor. We work very closely with the Prince Charles Hospital and Holy Spirit Hospital and are pleased you enjoyed our apartments, services and location. We hope to welcome you back for a leisure stay in the future.... More 

Mackay, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 28, 2015

The accomodation was average and rooms had a distinct odur of disinfectant which didn't make for a plesent night breakfast was pretty basic if you want a brewed coffee that is not included Their was a hole in the wall in the shower cubicle So for just transit a place to stay between flights it would probably suit most

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Peter, thank you for your feedback regarding your recent stay at Essence. We certainly ensure we clearly market our complimentary breakfast with an email letter prior to your arrival, in our lifts and online via websites including tea/coffee,toast and cereal. It is provided for Free as is lots of other valuable services like WiFi, Car parking, Gym pass, Foxtel... More 

Sydney, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2015

Not much point staying here unless the location is convenient for what you're doing. Near auto works and gyms and on a fairly noisy road, it has basic rooms and facilities that work reasonably, but not all that well. Some of the furniture is lumpy and uncomfortable, light bulbs are out and the bathroom seems somehow strangely designed - the... More 

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Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Hi Ross, thank you for your feedback and time in completing a review. Essence Serviced Apartments are less than 4 years old and provides a selection of apartments and suits. Being only less than 10 minutes from the Brisbane airport and CBD our location is usually perfect for business or leisure travellers. Should the opportunity arise again to travel to... More 

Tauranga, New Zealand
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 19, 2015

Have stayed there quite a few times, but the last time (March/April 2015) was not very good at all. Little service - no lights at all in the (dark) car park - noisy above the kitchen/BBQ area until quite late - apartment not as clean as usual. Staff seemed disinterested. Room guide says reception open to certain hours - no-one... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review and clearly we have let you down on several levels on this occasion. As you know this is certainly not our standard service at Essence Serviced Apartments and we would welcome the opportunity of having you stay again. Please contact us directly to discuss your next stay (email: salesmanager@essenceapartments.com) Regards Christine More 

Woodgate, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

My Wife and I sent a night at the Essence Serviced Appartments in Chermside, Brisbane for a next day appointment with a Medical Specialist . The room was in a lovely condition, all self contained with Oven Cooker, Microwave Oven, Iron, and all the utensils you would need, including a large size Fridge and TV. Laundrette available, Free Light Breakfast,... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful and honest review of Essence Serviced Apartments. We are so pleased that you enjoyed your accommodation and our facilities. We look forward to welcoming you back soon. Regards Christine. More 

Wollongong, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 11, 2015

We stayed here for 2 nights during a quick trip to Brisbane. I would have to rate our stay as very average. The room had everything we needed, a queen bed, pull out sofa bed and kitchen, but that is as good as it got. The bathroom was not well maintained. There was soap scum and mould on the shower... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

We appreciate your review and valued comments regarding housekeeping. We understand that you enjoyed lots of aspects of your stay; our guest apartments and our facilities. Unfortunately, it seems our housekeeping team have let us both down on this occasion and we would like to follow up with you personally and take internal action. To do this we need to... More 

Sydney, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 22, 2015

3.5 star review but feeling generous so rounded up, I stay fairly regularly for business (12+ stays total) and the rooms and basic breakfast do the job. I would say that I do agree with some of the one star reviews. Some of the staff can be quite rude and stand-offish. I know their excuse will be "its just their... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your valued comments comments regarding Essence Serviced Apartments. We would like to follow up with you personally and take internal action. To do this we need to know the guest name of your booking. Please contact the hotel directly via salesmanager@essenceapartments.com Thank you and regards Christine More 

Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

The Essence Serviced Apartments are perfect for family of patients at the Prince Charles and The Holy Spirit Northside Hospitals. The rooms are large with comfortable beds and the staff are all great and I would stay there again.

Was this review helpful? Yes 2
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review on Essence Serviced Apartments, we greatly appreciate the feedback and so pleased that you enjoyed your stay with us, especially our location and facilities. We hope to welcome you back again soon. Regards Christine More 

Coolum Beach, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

The rooms are clean and a good size. I have stayed here 3 times now and the standard has been consistent. Our continental breakfast was included on the last 2 occasions which was handy. We had business not far from the apartments so the location for us was great. Handy to Chermside westfield and Prince Charles Hospital as well. I... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Brenda Thank you for making the time to review Essence Serviced Apartments, we are so pleased you enjoyed our facilities and services. We hope to see you for your 4th stay in the near future. Regards Christine More 

Melbourne
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed March 9, 2015

After spending the previous night at another small hotel nearby we found this gem (for less $$). Spacious 1 bedroom apartment with a fully equipped kitchen and plenty of car space. The apartment looks as good as the photos on the website. There is free wifi and a great common area where a free (very basic) continental breakfast is served... More 

Was this review helpful? Yes 2
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful feedback and we are so pleased that you enjoyed your stay with us at Essence Serviced Apartments. Our staff take pride in our approach to our guests service and we look forward to having the opportunity of welcoming you back in the near future. Regards Christine More 

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