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Essence Serviced Apartments

4.5 of 5 541 Rode Road, Chermside, Queensland 4032, Australia
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Essence Serviced Apartments
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Essence Serviced Apartments
Essence Serviced Apartments
Essence Serviced Apartments
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82 reviews from our community

Traveler rating
    28
    30
    10
    5
    9
See reviews for
22
19
5
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Nth Qld
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight here before an overseas trip and had a double bedroom for one night. It is within 15 minutes drive to the airport, good parking, quite new and well kept. There was continental breakfast included but very basic. There were two adults and two teenage children but only one bathroom. We had a balcony and plenty of room... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review and honest feedback regarding Essence Serviced Apartment. You may wish to consider next time, if you choose to stay with us again, our 2 bedroom suite which provides 3 TVs, 2 bathrooms, 2 bedrooms with workstation and large lounge room with full kitchen and large balcony. All our apartments provide full kitchen facilities with Free... More 

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Nadi, Fiji
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Never heard of this place and had a few qualms and an issue with the website of the company I booked with so be aware, a light breakfast IS included in the tarriff. Located a two minute walk to both the Prince Charles Public and Holy Spirit Private hospitals it is an excellent base. The rooms are well laid out... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your feedback regarding Essence Serviced Apartments, we are so pleased you enjoyed our location and value add included in your package rate. We do offer charge back facilities at a few restaurants that are close by and have a selection of delivery takeaway options as well via the compendium which you may wish to try upon your... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I found Essence on the website booking now and booked a room that had a balcony as I am a smoker and always book rooms with balconies.This room was booked for 10/01/2015. When we arrived at the hotel the reception girl asked for my credit card and took the payment of $556.00 we then proceeded up to the room where... More 

Was this review helpful? Yes 1
Essence_12, General Manager at Essence Serviced Apartments, responded to this review

Dear Linda We do not accept your version of events for this complaint nor do we accept your 'disgraceful' manner on the day by swearing and verbally abusing our reception staff or yelling at other customers in reception, over your oversight when booking your accommodation. Our staff tried to go over and beyond to find a solution on the day... More 

Brisbane
Top Contributor
51 reviews 51 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 18, 2015

We stayed in a 1 bedroom apartment - even though it was quite small, I thought it was good value for money because it has free parking, free wi-fi and a free continental breakfast. I found the bed really comfy and the pillows were great! (I'm fussy with pillows!). The reception staff were friendly, especially Kerrie - what a lovely... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful review regarding Essence Serviced Apartments and our staff. We are so pleased that you enjoyed your stay with us recently and look forward to welcoming you back. Regards Christine More 

Milwaukee, Wisconsin
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 6, 2015

Have 4 kids with me and know how pricey it would be if I were to get 3 bedrooms hotel. This apartment was a perfect choice for what I need. 2 bedrooms with 1 queen bed in each room and a queen size sofa bed in the living room. It has 2 bathrooms, stove, washer and dryer, and complete kitchen... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful review. We are so pleased we met your family needs and you enjoyed your stay at Essence Serviced Apartments. We look forward to welcoming you back again soon. Regards Christine More 

Newcastle, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2014 via mobile

Modern and convenient apartment located close to two hospitals, a twenty minute walk to Westfield shopping centre, local swimming pool near Westfield. Local shopping centre on Gympie rd with plenty of takeaway food outlets. Good area to walk for those early walkers. Public transport also available. Unit well equipped. Cleaning of unit wasn't up to expectation.

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for our review, our management team appreciate your feedback regarding housekeeping and we have taken immediate action. We are pleased that you found Essence Serviced Apartments location and facilities perfect for your recent stay. We hope to see you again soon. Regards Christine More 

Toowoomba, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 17, 2014

Very Clean and modern. Staff were very helpful and friendly. Recommend this accommodation for anyone needing to be close to the hospital. Will definitely be back in the new year for further hospital visit. Free wi fi and complimentary breakfast was very much appreciated.

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Wendy Thank you for your review, we are so pleased that you enjoyed all aspects of Essence Serviced Apartments. We look forward to welcoming you back in the near future. Regards Christine More 

Cooroy, Australia
2 reviews
5 of 5 stars Reviewed December 2, 2014

The staff where extremely friendly the apartment was spotless, free wifi and continental breakfast excellent value, 100% recommend. Very cooperative regarding parking if you have to visit the hospital and stay at the apartments.

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Peter Thank you for our Brilliant review! The staff and management greatly appreciate your comments. We are so pleased you enjoyed every aspect of your stay and look forward to having the opportunity of welcoming you back in the near future. Regards Christine More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 14, 2014 via mobile

This apartment is very bad At the time I ordered dinner and I am required to book on the day, it turns out that the booking form is lost due to negligence on the part of the apartment. When I was asked to account for it, but the apartment is not responsible for it. And on the second day, my... More 

Was this review helpful? Yes 2
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Tanya We appreciate your comments, but if I may remind you that your group was asked to return all meal orders by 0930, unfortunately you missed the cut off time - your form was not lost and alternative meal options were provided. Our external laundry did in fact loose one single mens singlet and when we were advised by... More 

Louth, Ireland
Top Contributor
147 reviews 147 reviews
93 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Although a little far out from Brisbane City centre, we found these apartments ideal for our needs. They are very handy for the airport, and if you have a car and satnav, then you will have no problem. Our studio apartment was really modern and very well equipped. Air conditioning was nearly too effective! The wifi was fast and more... More 

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your time to complete a review. We agree with you, and think our staff are wonderful as well. Our Guest lounge is a hidden secret that is extremely useful for our inhouse guests waiting with free tea/coffee, billiards table and garden terrace. We are so pleased you chose to stay with us and found us to meet... More 

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Additional Information about Essence Serviced Apartments

Address: 541 Rode Road, Chermside, Queensland 4032, Australia
Location: Australia > Queensland > Chermside
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Essence Serviced Apartments 4.5*
Number of rooms: 60
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