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Essence Serviced Apartments

541 Rode Road, Chermside, Queensland 4032, Australia
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Essence Serviced Apartments
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Essence Serviced Apartments
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93 reviews from our community

Traveler rating
    31
    34
    14
    5
    9
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24
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

The accomodation was average and rooms had a distinct odur of disinfectant which didn't make for a plesent night breakfast was pretty basic if you want a brewed coffee that is not included Their was a hole in the wall in the shower cubicle So for just transit a place to stay between flights it would probably suit most

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not much point staying here unless the location is convenient for what you're doing. Near auto works and gyms and on a fairly noisy road, it has basic rooms and facilities that work reasonably, but not all that well. Some of the furniture is lumpy and uncomfortable, light bulbs are out and the bathroom seems somehow strangely designed - the... More 

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Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Have stayed there quite a few times, but the last time (March/April 2015) was not very good at all. Little service - no lights at all in the (dark) car park - noisy above the kitchen/BBQ area until quite late - apartment not as clean as usual. Staff seemed disinterested. Room guide says reception open to certain hours - no-one... More 

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Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review and clearly we have let you down on several levels on this occasion. As you know this is certainly not our standard service at Essence Serviced Apartments and we would welcome the opportunity of having you stay again. Please contact us directly to discuss your next stay (email: salesmanager@essenceapartments.com) Regards Christine More 

Woodgate, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Wife and I sent a night at the Essence Serviced Appartments in Chermside, Brisbane for a next day appointment with a Medical Specialist . The room was in a lovely condition, all self contained with Oven Cooker, Microwave Oven, Iron, and all the utensils you would need, including a large size Fridge and TV. Laundrette available, Free Light Breakfast,... More 

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Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful and honest review of Essence Serviced Apartments. We are so pleased that you enjoyed your accommodation and our facilities. We look forward to welcoming you back soon. Regards Christine. More 

Wollongong, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights during a quick trip to Brisbane. I would have to rate our stay as very average. The room had everything we needed, a queen bed, pull out sofa bed and kitchen, but that is as good as it got. The bathroom was not well maintained. There was soap scum and mould on the shower... More 

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Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

We appreciate your review and valued comments regarding housekeeping. We understand that you enjoyed lots of aspects of your stay; our guest apartments and our facilities. Unfortunately, it seems our housekeeping team have let us both down on this occasion and we would like to follow up with you personally and take internal action. To do this we need to... More 

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 22, 2015

3.5 star review but feeling generous so rounded up, I stay fairly regularly for business (12+ stays total) and the rooms and basic breakfast do the job. I would say that I do agree with some of the one star reviews. Some of the staff can be quite rude and stand-offish. I know their excuse will be "its just their... More 

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Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your valued comments comments regarding Essence Serviced Apartments. We would like to follow up with you personally and take internal action. To do this we need to know the guest name of your booking. Please contact the hotel directly via salesmanager@essenceapartments.com Thank you and regards Christine More 

Cairns, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

The Essence Serviced Apartments are perfect for family of patients at the Prince Charles and The Holy Spirit Northside Hospitals. The rooms are large with comfortable beds and the staff are all great and I would stay there again.

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review on Essence Serviced Apartments, we greatly appreciate the feedback and so pleased that you enjoyed your stay with us, especially our location and facilities. We hope to welcome you back again soon. Regards Christine More 

Coolum Beach, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

The rooms are clean and a good size. I have stayed here 3 times now and the standard has been consistent. Our continental breakfast was included on the last 2 occasions which was handy. We had business not far from the apartments so the location for us was great. Handy to Chermside westfield and Prince Charles Hospital as well. I... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Brenda Thank you for making the time to review Essence Serviced Apartments, we are so pleased you enjoyed our facilities and services. We hope to see you for your 4th stay in the near future. Regards Christine More 

Melbourne
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 9, 2015

After spending the previous night at another small hotel nearby we found this gem (for less $$). Spacious 1 bedroom apartment with a fully equipped kitchen and plenty of car space. The apartment looks as good as the photos on the website. There is free wifi and a great common area where a free (very basic) continental breakfast is served... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your wonderful feedback and we are so pleased that you enjoyed your stay with us at Essence Serviced Apartments. Our staff take pride in our approach to our guests service and we look forward to having the opportunity of welcoming you back in the near future. Regards Christine More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 4, 2015 via mobile

I visit Brisbane a fair amount for work and this is the 4th place I have tried as the others weren't in worth mentioning. Finally I have found a place I can consistently stay at. There is a small boxing gym opposite which is great if you are into strength training but not so much for a cardio workout. The... More 

Was this review helpful? Yes 1
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for our review. The management team appreciate your feedback and we are pleased that you enjoyed the gym, location and facilities. As you are travelling for business often please let us know if we can support your travel requirements any further. We hope to welcome you back soon. Regards Christine More 

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