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All 1 Chermside hotels

Essence Serviced Apartments

4.5 of 5 Hotel   |   541 Rode Road, Chermside, Queensland 4032, Australia
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Essence Serviced Apartments
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Ranked #1 of 1 Hotels in Chermside
A recent review
5 of 5 stars reviewed 2 weeks ago
ostan14 Louth, Ireland
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73 reviews from our community

Traveler rating
    25
    26
    9
    5
    8
See reviews for
21
14
5
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (73)
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    (17)
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    (21)
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This apartment is very bad At the time I ordered dinner and I am required to book on the day, it turns out that the booking form is lost due to negligence on the part of the apartment. When I was asked to account for it, but the apartment is not responsible for it. And on the second day, my... More

Was this review helpful? Yes 2
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Tanya We appreciate your comments, but if I may remind you that your group was asked to return all meal orders by 0930, unfortunately you missed the cut off time - your form was not lost and alternative meal options were provided. Our external laundry did in fact loose one single mens singlet and when we were advised by... More

Louth, Ireland
Top Contributor
143 reviews 143 reviews
92 hotel reviews
196 helpful votes 196 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Although a little far out from Brisbane City centre, we found these apartments ideal for our needs. They are very handy for the airport, and if you have a car and satnav, then you will have no problem. Our studio apartment was really modern and very well equipped. Air conditioning was nearly too effective! The wifi was fast and more... More

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your time to complete a review. We agree with you, and think our staff are wonderful as well. Our Guest lounge is a hidden secret that is extremely useful for our inhouse guests waiting with free tea/coffee, billiards table and garden terrace. We are so pleased you chose to stay with us and found us to meet... More

Nelson, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room looks new, but wasn't clean. Poor design of the unit. Free wifi, free covered parking which is good. A short drive to shopping mall and fast food, free breakfast. Handy location. Cleanliness was bad, hairs were on the wall. Shower was covered by the mould. Bit pricey, paid $315 for just one night for 2 bedroom apartment and... More

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review and comments. We are pleased that you enjoyed our location, guest apartment and facilities. We have duly noted your housekeeping / reception concerns and have addressed this with our executive team for implementation and action. We do hope that you visit again in the near future. Regards Christine More

Coolum Beach, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very handy to the Prince Charles hospital and only minutes away from the venue we wanted. The room was a decent size with a small courtyard. The bed however was a bit hard for my liking and only one chair in the room. There was outdoor plastic chairs outside but not comfortable to sit on for any length of time... More

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Brenda We are so pleased you found our location and services perfect for your travel needs. The team appreciate your genuine feedback and will discuss it internally. We hope to see you again in the near future. Regards Christine More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 16, 2014

Very friendly and helpful staff here. Location is a little way out from the CBD and about 15-20 minutes to the airport. Whilst there is a Westfield not too far away, you will really need a car to get there. Likewise there is very little in the way of food options within walking distance. The bowls club is an easy... More

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review and kind words of advise for future travellers. We will certainly pass on your feedback to our team at Essence Serviced Apartments and hope to see you again in the near future. Regards Christine More

Sarina, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 29, 2014

We were needing a venue close to the holly spirit due to hospital stay etc. location is great, not even a 5 min walk. Self contained was good and the breakfast for my partner every morning was also good. Staff were helpful when we first checked in. Our room was the last one to be cleaned each day, this meant... More

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your feedback, unfortunately we are unable to contact you directly as you have not provided any details regarding your stay dates or a contact phone number. Our team, always appreciates feedback from guests regarding their experiences with us, this information assists us to improve our guest services. The check-out time at Essence, and most Hotels, is 10am.... More

Gold Coast, Australia
1 review
5 of 5 stars Reviewed August 22, 2014

As we needed to go to The Prince Charles Hospital, this location was perfect! Extremely friendly, helpful staff. Our studio room with balcony was excellent! Well equipped and very clean. Would definitely stay again!

Was this review helpful? Yes
Christine S, Director of Sales at Essence Serviced Apartments, responded to this review

Dear Leone Thank you for your great comments regarding our facilities and Studio Balcony apartment. We are so pleased that you enjoyed your stay and found our location perfect for the Prince Charles Hospital. It is certainly our asset to have an exit straight onto the Prince Charles Hospital grounds. We hope to see you again in the near future.... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

We stayed here twice last year when my husband had to attend the Catholic University. We really enjoyed both stays and the staff were very helpful. On our second stay, the air conditioning stoped working (in December) and it was fixed within the hour, with both the manager on duty and housekeeping coming to look at it to make sure... More

Was this review helpful? Yes 1
Christine S, Director of Sales at Essence Serviced Apartments, responded to this review

Hi Cassie, it is always lovely when guest choose to stay with us again. We are very lucky to have such beautiful 1 bedroom suites and we are very pleased that you enjoyed our location as well. I look forward to seeing you again soon. Cheers Christine More

Pukerau, Southland
Top Contributor
84 reviews 84 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 8, 2014

Pleased to have found this apartment so close to airport and easy to find. Great facilities with secure parking lovely comfortable spacious two bedroom apartment with tea and coffee facilities. And the bonus of a breakfast with lots of choices. Lovely staff.

Was this review helpful? Yes
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Thank you for your review, we are so pleased that you enjoyed our 2 bedroom apartment and our facilities. Our secret is slowly being filtered out that we are so close to the airport, less than 10 minutes with the new tunnels. We hope to see you again soon. Regards Christine More

Auckland Region, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 10, 2014

The room was noisy, the bathroom fan did not work and the shower was slippery. The hidden costs are the icing on the cake. They charged for a room for 2 days when I hadn't even arrived in the country last time I book over the phone but it wasn't charged on my final print out though quickly emailed to... More

Was this review helpful? Yes 2
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this review

Hi Sophie Thank you for acknowledging this morning via telephone that you regretted making these statements. I am pleased that we were able to accept fault by both parties on this occasion and look forward to welcoming you back to Essence Serviced Apartments in the near future. Regards Christine More

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Additional Information about Essence Serviced Apartments

Address: 541 Rode Road, Chermside, Queensland 4032, Australia
Location: Australia > Queensland > Chermside
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Essence Serviced Apartments 4.5*
Number of rooms: 60
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