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Hotel Chichen Itza

2.5 of 5 Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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Hotel Chichen Itza
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Hotel Chichen Itza
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240 reviews from our community

Traveler rating
    51
    119
    50
    18
    2
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38
126
12
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice and clean hotel, just next to Chichen Itza (5 minutes driving). We got upgraded to a room facing the garden which was rather nice. We did not get to try the breakfast as it was not included.

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Montpellier, France
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a room that faced the road and as a consequence it was rather noisy (heavy traffic). Apart from this the room was fine (clean, rather spacious). No wifi, but ethernet cable. Also the announced safe was missing. We had dinner in the restaurant of the hotel and the food and service were fine (and not very expensive either).

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Vieille-Toulouse, France
1 review
4 of 5 stars Reviewed 4 days ago NEW

good location for chichen itza, it was good, hotel very clean, swimming pool so funnny, it was a great night in Piste. The restaurant is not cheap, a little expensive but waitress are good during the meal

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Senior Contributor
34 reviews 34 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice and clean hotel. The staff is VERY helpful.We had questions about bus routes and times and the man at the desk researched and wrote down all our options. The rooms are spacious and the the hot water is hot. A rarity in many places in Mexico. They have a nice big pool and a huge... More 

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Marine on Saint Croix, Minnesota
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked two days because we wanted to be near the Chichen itza ruins. The hotel and village provided respite from the out-of-control, ticky-tacky Playa-Land. When we arrived we were informed that our online booking had saved us nearly 50% on standard rooms. Then the kind folks upgraded us to a room on the ground floor facing the pool. We... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for coming to Chichen Itza and experiencing real Mexico through us ! Hasta la vista. More 

ENGLAND
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent in every aspect for more detail see my review Peter England on booking.com, one of the best hotels efficently and effectly managed. Why do trip advisor insist on 200 letters minimum l before they ALLOW you to post !!! its off puttung I am on holiday after all

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit ! More 

Southcentral Alaska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms, very helpful and hardworking staff, and we loved having the pool during the hot afternoon hours. This is a great stop if you want to see the nighttime light and sound show at the ruins, then tour them early the next day before all the tour buses arrive. The restaurant food was really good, especially their cochinita pibil.... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for visiting Chichen Itza and for your nice comments ! Hasta la vista ! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Myself and boyfriend Kevin loved Hotel Chichen Itza. We had a room over looking the pool. It is quiet, yes the birds are up early but that is what makes it so wonderful, I would rather wake up to birds then traffic and its nature outside your door. The staff are very friendly and helpful. It is great that the... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your Great comments on your experience while with us. Appreciated by all our staff, who would love to give you a good welcome again! Come back soon! More 

1 review
3 of 5 stars Reviewed 2 weeks ago

If you drive from Cancun or othe place to Chichen-Iza You can stay in the Hotel. WiFi is in the lobby only. It is possible to look for town for 30 minutes. And most comfortable thing ii possibility to drive to Ruines than opens at 8-00 . This time is avalable for parking. In two hours many buses come and... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

You forgot to mention TOP VALUE ! Where in the world do you get a hotel of this quality and beauty for about 50 dollars ! Saludos! More 

Perth and Kinross, United Kingdom
Top Contributor
127 reviews 127 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night on a private tour and could not have been more delighted. Clean & secure. Dated and seen better days, but functional. Reception was a sight with its high thatched roof. Food was good for breakfast and plentiful. Staff have a can do attitude.

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your nice comments. Hasta la vista ! More 

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Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chichen Itza 2.5*
Number of rooms: 44
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Also Known As:
Chichen Itza Hotel

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