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Hotel Chichen Itza

#1 of 3 Hotels in Piste
Certificate of Excellence
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Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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1 room 1 guest
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Hotel Chichen Itza
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301 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We (2 adults and 2 teenagers) had two adjacent rooms on the ground floor, one of which had a king size double bed and the other with twin queen size singles. The beds were very comfortable and the rooms reasonably spacious with good-sized en suites, each with a bath and a shower over. The air conditioning was effective (a must!)... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your very nice comments regarding our location and services. We look forward to your return ! More 

Omaha, Nebraska
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Highly recommended lodging for visting Chicen Itza! I've been to the Yucatan twice, and the second time I smartened up and rented a car so me and my mate could get around easier and quicker! Hotel Chichen Itza is the best (and affordable) place to stay for visiting Chicen Itza. You can also do day trips to Tulum, and lots... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your true, wonderful comments on our hotel, We are building a new deck around our pool and a new gymnasium, free for our guests, so come back soon and enjoy ! More 

Holmfirth, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as part of our Yukatan explorer tour with Thomson. The hotel is small and clean. The rooms are fairly basic but clean and comfortable. Food was good, we only stayed 3 nights I think perhaps much longer than that the menu might have become repetitive. Service was a bit too quick, plates were cleared away and next... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for visiting with us and for your nice comments regarding our services and location. Hasta la vista ! More 

Queretaro, Mexico
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 19, 2015

A good hotel with the sufficient amenities to make you feel comfortable while a brief staying to know everything about Chichen Itza and the surroundings. Do not expect luxury. Clean enough and sufficient furnishing. I traveled with teen agers and they did not bored. That's relaxing for me

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit. More 

Humacao, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

We stay two nights three days. Is at walking distance from Chichen Itza Piramid, Rooms are beautiful, and excellent food. We had breakfast and dinner. Chef Carlos is excellent. Ask for Chaya drink, excellent prices. Also near from Ik-Kill Cenote (2 miles) excellent to dye in after seeing Chichen-Itza.

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thank you for visiting us at the Hotel Chichen Itza and for your wonderful comments. We hope to be of service to you again soon. Hasta la vista ! More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 16, 2015

Stayed for 1 night and only 5min drive from Chichen Itza ruins. Room was clean and basic but cheap. Lots of hot water for the shower, a nice pool and great service. Internet only works in foyer and my room faced the main road which was very noisy. Restaurant breakfast was great, dinner was questionable.

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit. Indeed, we do offer the best ambiance for the price in northern Yucatan. Being 1.1 miles from the main temples in Chichen Itza, our value is unsurpassed. Hasta la vista ! More 

Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

booked this hotel as on our vacation we want to know archeological sites and towns in mexico, this hotel is 2 minutes from the ruins of Chichen Itza is very quiet for my taste is clean only that the staff is not very friendly with exepcion the receptionist that we help with suggestions of activities that we could make. This... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for visiting our hotel. Come back again ! More 

New York
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 7, 2015 via mobile

We stayed at this hotel out of nostalgia. I had stayed here a couple of times before and liked it. I believe it's were the original archaeologists stayed. She's a grand old lady but showing some wear and tear in areas. The staff is great and very helpful. They suggested the new planetarium show on the grounds and we enjoyed... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for visiting us again for the third time ! Hasta la vista. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

We stayed here for three nights, as a base for visiting Chichen Itza, Riu Lagartos etc. Staff could not do enough, great service, reasonable prices, rooms clean and comfortable. Would recommend this hotel for visiting the area.

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for staying at the Hotel Chichen Itza and your nice comments on your experience during the 3 days we had the pleasure of serving you. Hasta la vista ! More 

Reading, UK
Level Contributor
76 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stayed 2 night here, location was great as it was only a few minutes drive to the entrance of the site. Pros - Easy to find - Recently updated hotel, quiet rooms and friendly staff; efficient check in process - Wifi good but only available in the lobby - Pool was not big but because there were only a handful,... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit ! We provide FREE, open, easy to use WiFi. The best found in and near Chichen Itza. Come back soon ! More 

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