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All 3 Piste hotels

Hotel Chichen Itza

2.5 of 5 Hotel   |   Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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Hotel Chichen Itza
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Ranked #1 of 3 Hotels in Piste
A recent review
5 of 5 stars reviewed 1 week ago
Francesca V Lubbock, Texas
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lubbock, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a graduate student interested in the site of Chichen Itza and came to see the ruins. This hotel had really good reviews via TripAdvisor so we selected it for our 4 day stay. I was pleasantly surprised. The rates were really good and I know that can sometimes mean sacrificing certain comforts (in the United States anyways). That... More

Was this review helpful? Yes 2
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

What a nice review of your experience wile with us! Muchas Gracias !! You nicely summed up what the Hotel Chichen Itza is all about. And yes, I could not agree more with you, regarding our pricing and what you get for it. Easily one third the cost of a similar hotel in the States. No comparison when it comes... More

Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay here every time we go see the ruins of chichen itza. Clean rooms, not fancy but they have a/c hot water a huge swimming pool and garden area. Close to everything in town. Quiet and clean and friendly, owner is an american so of course speaks english. Best deal in the town!!!! Craig and lorena

Was this review helpful? Yes 2
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for visiting with us and for your Great comments! We look forward to your return. Hasta La Vista ! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On arrival we were welcomed with a tequila sunrise from very friendly staff. Hotel grounds were very pleasant, room was very nice, two large comfortable beds, air con, fridge and tv. Nice little extras such as toiletries. Only down sides -Couldnt get wifi anywhere in hotel and food menu repetitive and basic. Convenient location right by 24hour shop and wonderful... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your nice comments! WiFi is a big challenge in and around Chichen Itza. Our national phone company is working on it, not an easy task when you realize the archeological obstacles to be solved. We are told is just a matter of a few more days, after years of patiently dealing with all involved! We... More

Belfast, United Kingdom
Top Contributor
64 reviews 64 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first hotel on the Thomson Yucatan tour and we stayed three nights. The hotel is quite small and the bedrooms are quite rustic. The air conditioning units in the bedrooms were not great. Our wifi was good but that was because we were directly over the bar. The pool was nicely surrounded by gardens. The best part... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

We are happy that you enjoyed our cuisine in your first taste of Mexico ! Saludos y muchas gracias. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014 via mobile

The room is clean with garden view and the located near chichen itza archeology site. There is a nice swimming pool and clean. Piste city is very close the hotel you can go by walk. Ermilo working there is nice person who can help you at anytime and very friendly. You can relax and have a good time here.

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Nice to read that your time while with us was enjoyable and relaxing. We look forward to welcoming you back to you Casa in Chichen Itza. Hasta la vista ! More

Playa del Carmen, Mexico
Top Contributor
57 reviews 57 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 19, 2014

First impressions are good. The outside looks great and they boast newly refurbished rooms! Inside? We didn't get a refurbished room. It had everything, but didn't feel new. Blue, dark and light woods (did see other rooms, all dark wood and looked nicer, but nothing more than aesthetics) ROOM - two double beds, ensuite, toiletries (shampoo, soap, moisturiser, sewing kit,... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your née comments! We ook forward to your return. Hasta la vista ! More

Stoke-on-Trent, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

After an eight hour flight, two hours going through the airport and a further two and a half hour trip. What we found That this at this hotel was exactly what we needed to recharge our batteries. The room was lovely and everywhere was so clean, the staff welcoming and service and food great. The location was on the main... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How nice to read that your experience while with us was an excellent start of your holiday ! We look forward to being your host again. Hasta la vista! More

King's Lynn, United Kingdom
1 review
5 of 5 stars Reviewed August 2, 2014

I have never written a review on Trip Advisor before, but I thought I had better say what a lovely time we had here. As we were backpacking this was our "treat" stay in a hotel for 2 nights and it was lovely, very clean rooms, comfy beds, everything you needed. The attention to detail was great (cute rocking chairs,... More

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your wonderful comments ! Luis, Ermilo and all of us at The Hotel Chichen itza wish you happy and safe travels. Hasta la vista! More

Copenhagen
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2014

We stayed in this hotel 2 nights in connection with our visit to Chichen Itza, and for that it was great. By taking this stay, we could see Chichen Itza in the morning with very few other tourists. Even the merchandise stalls wasn't ready so we could see the place in peace. We arrived to Piste by ADO-bus from Cancun,... More

Was this review helpful? Yes
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your informative, nice comments. We look forward to serving you again. Happy and safe travels! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

First of all the Inn is super convenient (if you rent a car as we did). It is very clean. The staff is wonderful, helpful & will even stop by at the outdoor bar to chat with you. The few days we stayed there we got to know the Manager Luis and his family very well (what a joy). Antonio... More

Was this review helpful? Yes 3
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How gracious of you to post such a nice, very personal review. We all appreciate Luis and his family and the way he manages his collaborators is what I am sure drove you to title your comment as you did. MUCHAS GRACIAS! Thanks for your visit. We look forward to welcoming you back in the near future. Until then, may... More

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Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chichen Itza 2.5*
Number of rooms: 44
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Also Known As:
Chichen Itza Hotel

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