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All 3 Piste hotels

Hotel Chichen Itza

2.5 of 5 Hotel   |   Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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72%
Ranked #1 of 3 hotels in Piste
A recent review
5 of 5 stars reviewed 1 week ago
paco r
  • Overview
  • Reviews (169)
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169 people have reviewed this hotel

Traveler rating
    32
    82
    38
    15
    2
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28
88
8
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First of all the Inn is super convenient (if you rent a car as we did). It is very clean. The staff is wonderful, helpful & will even stop by at the outdoor bar to chat with you. The few days we stayed there we got to know the Manager Luis and his family very well (what a joy). Antonio... More

Was this review helpful? Yes 1
Vadodara, India
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The title really says it all... there would be no reason to stay at this place for any longer than one night (and I do not know what you would do in the area if you did). You get there in the evening, get a good nights sleep, and then get up to get to the Chichen Itza the minute... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your comments. We have a different point of view regarding the title of your comment. Chichen Itza is surrounded by nearby, beautiful colonial cities like Izamal and Valladolid, each just a 30 minute drive. The Flamingo National Park at Rio Lagartos; Ek Balam on it's way. Cenotes, mayan villages and a host of shopping experiences... More

Saint Nicolas, Belgium
Top Contributor
156 reviews 156 reviews
51 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient hotel to spend the night if you want to visit Chichen Itza very early the next day. Rooms are very clean, good beds, litlle fridge and coffee maker. Bathrooms are a bit old but very clean. Very nice swimming pool in lovely garden. Wifi at the reception, not in the rooms. Little supermarket just next to the hotel... More

Was this review helpful? Yes 2
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Being a Top Contributor of Tripadvisor and coming from Belgium your comment is specially meaningful. We hope to be of service to you again soon! More

Prague, Czech Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is probably the most modern hotel in town. It is spacious and the rooms are newly rennovated. But the best thing is staff, very friendly and helpful. Its also well situated, not too far away from Chichen Itza, but also walking distance to towns centre. we loved it

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks so much for your visit and your friendly review ! We hope you'll visit with us again soon. Hasta la vista ! More

Chichen Itza, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

Hello, This a comment for Ermilo, he's a great interlocutor, a great receptionist, and he knows how to solve your problem very quick ! Ask him everything you want, he will find a solution for you ! Thank you for him ! Excellent reception, Alyzée

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Ermilo and all of us at The Hotel Chichen Itza are very grateful that you choose to stay amongst us ! Muchas Gracias> Hasta la vista ! More

Verona, Italia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the hotel for one night. It was very good but the room was very hot at our arrival (almost 30°C) at the AC took a couple of hours to decrease the temperature to 25°C. We had both a dinner and the breakfast on its restaurant, good service and good food.

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for choosing to stay with us at The Hotel Chichen Itza, and for nice comments. Coming from Verona we really appreciate your visit. Come again ! Hasta la vista ! More

Usa
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 20, 2014

We arrived late in a rainy night. Front desk was helpful and helped to take our luggages to the second floor. Room was clean and old fashioned but nice. The hotel is very close to the chichen itza so that you can visit it earlier than avoid crowded visitors and get a parking lot. This is the biggest benefit from... More

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your nice comments! We are constantly improving our hotel. Rooms are being TOTALLY renovated, to bare floors and walls! Completely new bathrooms, wall to wall ! We need to live up now to the Mayaland Standards ... Much higher than anything else we have ever had. We hope to be of service to you again... More

Dudley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2014

We stayed here for 3 nights as part of a tour run by Gray Line tours and booked as part of a Thompson's package (Yucatan Explorer). The room was comfortable and clean and the food was mostly good. The buffet was average but the a la carte offered a better selection when it was available. Free wifi in the bar/reception... More

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your good comments! We appreciate you taking the Yucatan Explorer tour by Mayaland/Gray Line Cancun. We look forward to your next visit. Hasta la vista! More

Bradford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 27, 2014

You can get to the sites early from this hotel. Its a good basic travellors hotel , just what we needed. Unique feature are the great tailed grackle's , hundreds of them, noisy dawn and dusk but I loved the sounds of the forest, so many. made the jet lag a lot easier. Try the black bean paste, fried potato... More

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit! We look forward to serving you again in our remodeled rooms. Hasta la vista! More

Brussels, Belgium
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 27, 2014

The hotel is well located on the main road, close to Chichen Itza. Perfect to be the first one on the site ! The rooms are big, clean and confortables but a little bit dark. Nice garden with swimming pool. Wifi is available for free in the lobby. The restaurant is good.

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your good comments. We hope to be of service to you again in the future. Until then, may you enjoy safe travels. More

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Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chichen Itza 2.5*
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Also Known As:
Chichen Itza Hotel

167 photos of this hotel

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Hotel & grounds (28)
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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 
Number of rooms
44

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