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Hotel Chichen Itza

2.5 of 5 Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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Hotel Chichen Itza
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Hotel Chichen Itza
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214 reviews from our community

Traveler rating
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    107
    45
    17
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Cajon, California
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here one night to go to Chitzen Itza. We decided to go to the ruins on the spur of the moment so had no reservation. Rack rate was too high but they gave me the Expidia price when I showed it to them. That was very cool. The room was very plain. Had a 32" CRT television, land line... More 

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Kingston-upon-Hull, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights during our tour in the Yucatan province. The staff were always friendly and attentive throughout our stay. We ate dinner and breakfast and had a small selection of meals to choose from. The food was very nice and traditional. Rooms are spacious and clean, a pleasant surprise as we expected basic small rooms due... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit. Come again! Hasta la vista. More 

Napa, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the back of the hotel on the second floor, overlooking the pool and away from the road. We could see local homes right behind the hotel. The people who lived in those homes were cooking outside with lots of smoke both nights and mornings that we were there. Since there was no breeze the air was very... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for staying with us. We have been buying properties in the surrounding area (back of the hotel) to avoid noise and the occasional, traditional burning of leaves by local residents. Hasta la vista ! More 

SLC
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel chichen itza is located about a twenty minute walk from the ruins. The place is clean and the location is unbeatable. Rooms are fairly priced and the staff is very accommodating. The bar serves good Mezcal and tequila. Pretty hard beds mattresses but quiet t night.

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit, Come back soon. Hasta la vista ! More 

Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beat the crowds at Chichen Itza by spending the night at this recently renovated small hotel in nearby Piste. It's within a 10 minute drive of the Chichen Itza site, so you can arrive around 8:30 and have a good 2 hours to tour the site before the bus tours arrive with their hordes. The rooms are clean and well-appointed.... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your nice comments. Come again ! More 

Burwash Landing, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quiet, convenient and comfortable. Chichen Itza is a nice walk in the early morning to beat the crowds, and the cost is reasonable given what other hotels cost around the ruins. The pool area is nice too. I didn't try the restaurant, but there is a very nice restaurant right across the street, and some other tasty and cheap eats... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit. We all appreciate your good comments. Come back soon ! More 

Durham, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent 3 nights here on our Thomson Yucatan tour in November. The Staff were all very helpful, the room clean and facilities were good. Meals in the restaurant were all good, with an a la carte menu to choose from. Unfortunately there were very few people staying in the hotel so it lacked atmosphere. We enjoyed a walk into... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your "pleasant" comments. Come back soon. Hasta la vista! More 

Seattle, Washington
Top Contributor
68 reviews 68 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 18, 2014

The primary reason we chose this hotel was it's location on the east side of Piste with an easy morning walk to Chichen Itza, and it worked great. We were able to walk to the ruins in about 15 minutes, allowing us to see the site before the tour buses started to arrive mid-morning. The hotel itself was very nice.... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your nice comments! Come again! Hasta la vista! More 

North Coast, N Ireland
Top Contributor
70 reviews 70 reviews
46 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed December 16, 2014

As others have said, an average to good hotel. Nothing fancy and fairly basic but our room was comfortable and spacious. Food varied considerably but was generally ok. Extremely convenient for Chichen Itza where you definitely want to be early before the masses of tour buses arrive. Fine for a night or two. Pool was small with quite a few... More 

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chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

New comment on a 2 month old experience. WE HAVE NEW POOL LOUNGES, over a dozen of them. You visited during the rainy season. No more insects flying around during our "winter". And yes... this is a good hotel with standard services. Nothing fancy, but nice, efficient, very agreeable, original design and appointments FOR A TRUE BARGAIN PRICE ! Where... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 15, 2014

This is a nice hotel conveniently located just down the road from the Chichen Itza archaeological site. The hotel, like the town, is pretty quiet and unexciting so probably not ideal for a long stay, but worth the a night or two for the sake of getting to the ruins early enough to beat the large crowds. The rooms are... More 

Was this review helpful? Yes 1
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

...And that is exactly what we are about: Clean, comfortable & Convenient ! Congratulations on your review..... AND THANKS FOR YOUR VISIT ! Hasta la vista! More 

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Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chichen Itza 2.5*
Number of rooms: 44
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Also Known As:
Chichen Itza Hotel

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