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All 1 Plymouth hotels

Turtle Beach by Rex Resorts

3.0 of 5 Resort (All-Inclusive)   |   Courland Bay, Plymouth, Tobago
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Turtle Beach by Rex Resorts
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Ranked #1 of 1 Hotels in Plymouth
A recent review
4 of 5 stars reviewed 3 weeks ago
NettyNoon Devizes
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954 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Turtle Beach by Rex Resorts
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Devizes
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a long flight on BA we arrived in the last rays of the setting sun and were met on exiting from the airport by our rep who put us straight into our taxi and we were at the hotel within 20 mins. The receptionist was efficient and got us signed in quickly and sent out for some liquid refreshment... More 

Was this review helpful? Yes 2
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

It is wonderful that you chose us and for this, we would like to thank you for the opportunity afforded to offer our product and services. Thank you for taking the time out to write a review about your stay at the hotel. It is great to hear that you had a memorable stay at Turtle Beach by rex resorts... More 

Port of Spain, Trinidad
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent the weekend of November 14-16, 2014, my third visit here (all-inclusive again). I was hoping that the weather would've been better in Tobago, but it was not to be. We weren't able to check in until 5 p.m. due to a shortage of staff, which was understandable. So we passed the time by the poolside bar, so the wait... More 

Was this review helpful? Yes
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Many thanks for choosing Turtle Beach by rex resorts for your vacation and for the confidence and loyalty shown by returning for your third visit. We would like to apologize for the delayed on check-in, which was somewhat unavoidable, due to unforeseen circumstances. Thanks for your patience and understanding. The comments on the food are noted and our Chef is... More 

brighton england
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Public beach strewn with rubbish - pool filthy & being cleaned whilst people in it - wouldn't recommend putting more than a foot in the "New" Jacuzzi yuk! Food so so - guests on their third room - sockets off walls etc - room floors left wet with puddles - left after 3 days & clothes needed to be dried... More 

Was this review helpful? Yes 1
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Thank you for choosing Turtle Beach by rex resorts for your vacation and for taking time to post your review. Clearly we seem to have fail to deliver the level of product and services that we are capable of producing and we would like to apologize for any discomfort experienced. Though the beach is public the hotel gardeners do clean... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I confess, we ended up in Tabago as our plans to holiday elsewhere had to be cancelled but what a fortuitous find. The Hotel is 3 stars and that is a good reflection on whats on offer. We stayed All inclusive. The Hotel has 124 rooms spread out along the boundary in a 2 and 3 storey arrangement. The current... More 

Was this review helpful? Yes 2
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Thank you for choosing Turtle Beach by rex resorts for your vacation and taking the opportunity to share your experiences about your stay at the hotel. It is wonderful to know that you had a very enjoyable stay with us. Your appreciation for the efforts of the staff goes a long way in boosting the morale among them. We certainly... More 

2 reviews
3 of 5 stars Reviewed November 16, 2014 via mobile

I had a great time, however there were some major flaws. When I came to check in, I was told they received an email that my payment didn't go through even though it was reflected as paid on my credit card. They eventually told me it was a mistake. Also, even though I was asked what welcome drink I would... More 

Was this review helpful? Yes
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

We would like to thank you for choosing Turtle Beach by rex resorts for your family vacation and for taking time out to post your review. I would like to apologize sincerely for the mix up regarding your payment, and for failing to deliver the basic services. This is very disappointing and has been addressed very firmly with the respective... More 

Port of Spain, Trinidad
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 13, 2014

My wife and I stayed at turtle beach over the period November 8-12 to celebrate her birthday. We are repeaters having stayed here on a few occasions before. I have to admit, my expectations were not high as we were really looking for a short getaway rather than a full vacation. The experience however was excellent. Service is what makes... More 

Was this review helpful? Yes 2
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

It was indeed a pleasure being afforded the opportunity to serve you and for this, we would like to thank you for having chose Turtle Beach by rex resorts for your special vacation. Thank you for taking time to share your experience of the product and services offered at the hotel. It is wonderful to hear that you were very... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014 via mobile

The first time we have ever done an all inclusive - and the last! The public areas are very nice and well kept. The best meal of the day was breakfast! Luncheon and dinner left a lot to be desired. One could say "atleast one could get a salad". There was bones with chicken, not chicken with bones. Too many... More 

Was this review helpful? Yes 1
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Thank you for choosing Turtle Beach by rex resorts for your vacation and for taking the time out to post your review. Thank you for noting the general condition that the property is maintained in and we will continue in our efforts. I note your comment on the food, which is rather concerning, though the overall feedback on the food... More 

Northumberland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2014

We first visited this hotel 10 years ago and although we seldom return to the same place twice, decided that we loved the island so much that we would return for my 50th Birthday in October. My husband contacted Mr Armadee the manager and requested the same room as it was one with such a lovely view of the sea.... More 

Was this review helpful? Yes 4
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Many thanks for choosing Turtle Beach by rex resorts for your return visit after 10 years and for sharing such a detail review of your experience of your second visit. Our sincere thanks for acknowledging the efforts of the management and staff in trying to improve and maintenance the standards in the hotel. As you correctly stated, there is room... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed November 2, 2014

Stayed one week at this resort and was very disappointed by the quality of many of the amenities. The main issue was the main pool. We did not feel confident and safe to let the kids use it and we were told that few people got ear and eye infections after using it. Although we told on several occasions the... More 

Was this review helpful? Yes 1
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Thank you for choosing Turtle Beach by rex resorts for family vacation and for taking the time to post your review. I would like to apologize sincerely for the unfortunate events surrounding the swimming pool which resulted in the lack of use during your stay, albeit no consequence to you now, but the situation has been resolved and the pool... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

Excellent value, very good selection of meals. Laid back and simple. Beautiful setting, visitors should get into the spirit of the place...a three star hotel! Good security. Close to airport yet one wouldn't know. Lots of beach action, net fishing was fascinating to watch and join in for the adventurous!

Was this review helpful? Yes 1
LeslieAmedee, General Manager at Turtle Beach by Rex Resorts, responded to this review

Thank you for choosing Turtle Beach by rex resorts and for holiday and for taking the time out to post a short yet direct review on your stay at the hotel. It is great to hear that you got into holiday mood and was able to have a wonderful stay at the hotel and in Tobago. It is comforting to... More 

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Additional Information about Turtle Beach by Rex Resorts

Address: Courland Bay, Plymouth, Tobago
Location: Caribbean > Trinidad and Tobago > Tobago > Plymouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Turtle Beach by Rex Resorts 3*
Number of rooms: 125
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Also Known As:
Turtle Beach By Rex Hotel Scarborough
Turtle Beach Tobago
Turtle Beach Rex Resorts
Turtle Beach Hotel Tobago
Turtle Beach By Rex Resorts Tobago/Plymouth

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