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Banyan Tree Ungasan, Bali

Certificate of Excellence
5.0 of 5
Hotel website
Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
2 people have started booking this hotel
Banyan Tree Ungasan, Bali
Best prices for: 1 room 1 guest
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Ranked #1 of 10 Hotels in Ungasan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
DiZyKay New York City, New York
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628 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (628)
  • Mar-May only
    (161)
  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
    (141)
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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Banyan Tree for the second leg of our honeymoon. We absolutely loved the hotel, especially our villa and didn't want to leave. The service and facilities were fantastic. The last night during our stay, I fell very ill. While I do not know how I got sick, the entire staff was incredible and... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear DiZyKay, Thank you for your lovely review on Trip Advisor. Through this wonderful review I believe that you have enjoyed your stay despite the illness and I feel chilled to know that our team take good care of you. I feel so delighted to read that our esteemed guest sharing a detail description of the resort which is very... More 

Boston, Massachusetts
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the Banyan Tree in Ungasan after seeing the gorgeous photos. First, it does not disappoint. The grounds are beautifully landscaped. The staff will accommodate your every wish. PROS 1. The villas are HUGE. Largest we've ever stayed in. Living room and semi kitchen area.. no oven, but sink and coffee machine. Large infinity pool plus a heated jet... More 

Was this review helpful? Yes 2
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear PeterCrisano, Greetings from Banyan Tree Ungasan, Bali. We really appreciate your positive insight regarding Banyan Tree Ungasan and our hospitality service. We are happy to learn that you had a memorable holiday with us. We are committed to always improve all aspects of our resort including our service quality and we are glad that out hard efforts are well... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beware of the construction going on next the the hotel. The private outdoor rain shower was incredible. Our villa was airy and enormous, very comfortable. I wanted to move in immediately. We arrived to our villa to the sound of a jackhammer... something that was very disappointing, since all we wanted to do was relax to the sound of ocean... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Kate S, Greetings from Banyan Tree Ungasan. Thank you so much for your precious comments and detailed review My great appreciation upon your comment towards our resort. We will keep maintaining our performance and improving every area in the hotel so that we can always fulfill our guest satisfaction. I hope to welcome ou back in the near future.... More 

Monrovia, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I arrived at the Banyan Tree for our first stop on our Honeymoon. It was breathtaking. The service was amazing. Valentina was so helpful for breakfast each morning! There weren't many other guests, so it was very quiet, in a secluded part of the island, and was exactly what we needed after months of planning a wedding.... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Meagan L, Thanking you for having time shared this feedback through TripAdvisor.com. After reviewing your kind feedback we understand that you have experienced our resort with a good impression. Your kind compliment to our property facilities are really much appreciated since we believe that our valued guest comments keep our work performance constantly on its level. We will keep... More 

Blackburn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went there on our honeymoon and I have to say it was simply breathtaking. The room, the service, the breakfast is class. The view in our room was just so beautiful. Everyone in the hotel really looked after our needs. Even the breakfast was so awesome, with ample variety to choose from. We dined in the Jumana restaurant and... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Afzal M, Greetings from Banyan Tree Ungasan. Here at Banyan Tree Ungasan we strive to deliver a bespoke service to our valued guest. Reviews like yours show me that we manage to create special moments therefore I would like to thank you for writing this review as words like yours are rewarding for my whole team. Indefinitely, we look... More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thanks to my husband's Amex, we got a free Banyan Tree group hotel for 2 nights! i was so happy and we chose Ungasan Bali because we have always wanted to go Bali which nearer to Singapore. We were greeted warmly when we reached the Banyan Tree Ungasan and check in was smooth. We wanted the ocean view room but... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear chloecms, Thank you very much for taking the time to post your feedback on Trip Advisor. I am pleased to know that you enjoyed the service we offer, the villa and the resort’s ground with its facilities. Moreover, I truly appreciated your honest comments as we are constantly striving to improve ourselves. We have noted your feedback regarding your... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Yes the resort is in a beautiful location but there really isn't much to do on the hotel grounds. If you are expecting a sea view, you would have to book an ocean view or cliff edge villa for USD$1000 plus. The sea view villas are perched far away from the sea and teh view is obstructed by trees. Even... More 

Was this review helpful? Yes 2
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear S_kayy, Warmest greetings from Banyan Tree Ungasan Bali. Thank you very much for taking the time to post your detailed review on Trip Advisor. We truly appreciate your kind comment about our resort’s ground. Allow me to express my sincerest regret and apology for the unpleasant situation that you experienced during your resent stay. Believe that we have accepted... More 

Bahrain
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We are visiting this resort, which is in a beautiful location. The place is lovely, the staff is extremely polite & helpful & go out of their way to make the guest feel comfortable, Sumar & Liang are such wonderful examples & if I am ever tempted to return it will be just because of the staff. However, a lot... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Nel46, Greetings from Banyan Tree Ungasan Bali. Thank you for your feedback and I am extremely sorry for the inconvenience you experienced with the villa facilities which should not have occurred. We do take guest feedback very seriously and please rest assured, I will definitely set an internal meeting with our department heads on each concerns you highlighted in... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 27, 2015

We stayed here for our honeymoon, and it was simply AMAZING. Upon checking in, we were welcomed by the staff with a traditional ceremony at the entrance, and a welcome drink. Same again when checking out, a traditional ceremony. The resort is south of Bali, but worth every penny. Clean, tidy, friendly staff, and an amazing resort swimming pool overlooking... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear RK1904, Greetings from Banyan Tree Ungasan. Happy Honeymoon! Thank you for sharing a wonderful review about your recent honeymoon experience at the resort. I am glad to know that you enjoyed the resort’s ground and its facilities and I am proud of my teams that they made your stay extra special. I will certainly share your wonderful comment with... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

AMAZING view, we could have stayed for hours inside the pool, contemplating the indian ocean, listening to the waves breaking 70 meters down. We stayed in a Cliff edge villa, 218 for 3 nights. we couldn't believe the view when we got there, we checked many reviews and even videos, but having that live experience was something else. -Personnel: happy,... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear guerraj2, Warm greeting from Banyan Tree Ungasan. Thank you very much for taking the time to post your feedback on Trip Advisor. I am pleased to know that you enjoyed the service we offer, the villa and the resort’s ground with its facilities. Moreover, I truly appreciate your honest comments as we are constantly striving to improve ourselves. We... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Ocean view villa(5)
  • Ocean views(3)
  • Ju Ma Na(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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