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Banyan Tree Ungasan, Bali

Certificate of Excellence
5.0 of 5
Hotel website
Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
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Banyan Tree Ungasan, Bali
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671 Reviews from our TripAdvisor Community

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Traveler rating
    490
    110
    38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (671)
  • Mar-May only
    (161)
  • Jun-Aug only
    (200)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (141)
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Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelled here as a couple for our friends wedding. The first impression was wow! Definitely gives out the vibe of tranquility. The room upon entering is impressive! A nice living area, very comfortable bedroom that leads straight to the pool and a extremely spacious bathroom! There's 2 pools in the resort, apart from the ones in your room. The main... More 

Was this review helpful? Yes 1
Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The Bad experience ever , I traveled every year 3 times to islands & I tried the best resorts in Seychelles , Maldives , Mykonos .... But this one was the worst experience ever , I have documents & pictures for the dirty furnitures how the moved out during my stay , if I can download the pictures you will... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Seoul
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Full villa is so good, but overall service is bad. Great expectations can lead to great disappointments. facilities is normal, breakfast is not bad, landscape is good, staff member is kindly.. Private and peacefulness.

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
York, North Yorkshire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I'd given my husband the job of organising our honeymoon and asked him to keep everything a secret. So arriving at Banyan Tree and seeing our spectacular, immaculate, secluded villa was genuinely one of the best surprises of my life. The following day we noticed a couple of very minor issues - our coffee machine was leaking, and a light... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here during our hotel and found the hotel and setting to be spectacular. Staff and buggies very friendly too. Our room had its own pool, the rooms decor is the best in Indonesia. Definitely advise trying get it. Make sure to try the cliff top restaurant.

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Garethdocs, Greetings from Banyan Tree Ungasan. Thank you for your wonderful review. We are happy that we exceeded all your expectations during your stay. We look forward to welcoming you back in the not too distant future to experience another great time at Banyan Tree Ungasan. With my best regards, Alfonso Romero - General Manager More 

Gurgaon, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Banyan Tree Bali for our Honeymoon for 6 nights. Staying at this resort is an experience of a lifetime. The view of the ocean from the ocean front villas is spectacular . The view of the ocean you see from the bedroom is something which cannot be expressed completely in words, it can only be experienced with your... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear 4x4tourer, Greetings from Banyan Tree Ungasan. Thank you for your precious time to post such a valuable review on Trip Advisor It is delighted to hear that you enjoyed your stay and that you was truly impressed with the resort’s ground and the service. We greatly appreciated your comments and hope to welcome you back to the resort in... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This resort is a great getaway for couples looking for pampering (with caveats). Both of my treatments at the spa were wonderful and meticulously executed. The villa itself is spacious, clean, and had great views to the water. I love the arrangement of accessing the pool from your own bedroom. The breakfast spread was delicious, with a la carte items... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear roamer-dreamer, Greetings from Banyan Tree Ungasan. Thank you for your wonderful review that is posted through Trip Advisor. I am glad that you enjoyed the room atmosphere, our cuisine and the overall experience of your recent stay. I have taken note your feedback regarding to the less privacy, noise from event preparation, and beach construction for which I will... More 

Bandung
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Server was bad not a welcoming person,gave the information about the hotel too rashly,the bed sheet was wet and i asked to the housekeeping for changed it but response from housekeeping person was very bad,his name is arlan if i didnt wrong,some man server wasn't friendly especially for treated to a native guest like me from indonesia,be pitied for banyan... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 5
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear dallynove, I was distressed to learn about your unfortunate experience whilst residing at our resort and I would like to sincerely apologize for the inconvenience caused I agree, many mistakes took place while you are staying with us, which should have not happened at a Banyan Tree. Please rest assured that we will make sure that these issues are... More 

Adelaide, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at the end of July. Like everyone here, I have trawled tripadvisor prior booking so I have an idea of what the villa look like. However, pictures doesn't do it justice. It really does take your breath away. At check in they do a balinese welcome ceremony which is really exciting for my 7 year old. Upon... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Fanny R, Greetings from Banyan Tree Ungasan. Firstly thank you for taking the time to provide us with your comment regarding our breakfast experience. Your feedback is of paramount importance to us in our effort to continually improve the high standards we set ourselves. Rest assured that we will share your feedback to our Food & Beverage department for... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 7 nights and loved it. The villa was spacious and has all you need with lovely pool and jacuzzi. The restaurants food is of high standard and enjoyable. What makes this hotel is all the staff they are friendly and helpful and will do anything for you. They go out of there way to make your stay... More 

Was this review helpful? Yes 3
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Raymond P, Thank you for your precious time to post such a valuable review on Trip Advisor. It is delighted to hear that you enjoyed your stay and that you was truly impressed with the resort’s ground and the service. Your comments are important to us as we continue to refine the level of service we extend to our... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Ocean view villa(5)
  • Ocean views(3)
  • Ju Ma Na(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,441 photos of this hotel

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Dining (75)
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Room/suite (211)
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Bathroom (45)
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Pool/beach area (94)
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Hotel & grounds (77)
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Family/play areas (3)
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Other (177)

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Amenities (65)
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One Bedroom Garden Villa with Private Pool (57)
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Pool (9)
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Restaurants and Bars (113)
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The Hotel (39)
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Three Bedroom Presidential Suite (119)
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Two Bedroom Sanctuary Ocean View Villa (81)

Management photos: Courtesy of the property manager

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Business center/function rooms (17)
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Room/suite (52)
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Hotel & grounds (35)
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Dining (22)
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Pool/beach area (17)
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Bathroom (4)
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Family/play areas (1)
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Other (84)
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