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Banyan Tree Ungasan, Bali

Certificate of Excellence
5.0 of 5
Hotel website
Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
Banyan Tree Ungasan, Bali
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Ranked #1 of 10 Hotels in Ungasan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Nampak Hong Kong, China
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613 reviews from our community

Traveler rating
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    33
    18
    10
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143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (613)
  • Mar-May only
    (146)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (141)
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Hong Kong, China
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is our third time travel to Bali. We chose to stay with Banyan Tree Ungasan Bali for 4 days this time and we think that it should be the best resort in Bali. Reception: We were welcomed by the Balinese traditions, welcome drinks and towels when we first stepped into the lobby of the resort and made us felt... More 

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Nampak, Thank you very much for taking the time to write us a review on trip advisor. Your review is truly valuable for us. I am more than glad to hear that you have enjoyed your current stay at Banyan Tree Ungasan, Bali and as well for the dishes that we served during breakfast at Bambu and as well... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Cleanliness: Very clean, neat and tidy. Timing of housekeeping pretty much spot on. The place is also very well maintained. Location: Not as remote as I initially thought, at least to/from the airport. However, we did a side tour to a batik shop, kopi luwak shop and the Tegalalang rice terrace and it literally took us the entire day. On... More 

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Paul D, First of all, thank you so much for taking the time to write us a feedback upon your recent stay at Banyan Tree Ungasan, Bali. I am really pleased to read the constructive feedback that you gave, for it will help us to revised and improve at some departments. Let me first apologize for the inconvenience experience... More 

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed here on August with my family and it was a superb weekend! We stayed there for 3 days and we had the dinner buffet there once and the food was amazing! There were also traditional performances which we enjoyed very much PLUS the staff were also very friendly and helpful! Worth every penny for sure!

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear pradhivi, It’s an honor to received such a wonderful review from our valued loyalty guest and many thanks for the great heading “worth every penny”. I am so happy to know that you enjoyed Banyan Tree Ungasan experience and mesmerized with the product and service we offer. I certainly look forward to your upcoming visit for a more positive... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

Banyan Tree Bali is one of the most refreshing, relaxing vacations I've ever taken. The small touches, such as hot tea at night waiting in the villa upon the return from dinner or everyone knowing my name and always asking how the stay was and the food was, made it clear that this hotel values its guests. The villa was... More 

Review collected in partnership with BanyanTree.com

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear sarahdonov, It’s truly an honor to read that our valued guest stated the Banyan Tree Ungasan is “a wonderful oasis” for which I would like to thank you very much. I am so glad to know that you have enjoyed the entire stay from the beginning until you have left the resort with an unforgettable memory. Your kind compliment... More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked the Banyan Tree as part of our honeymoon and anticipated it being the best hotel we had ever stayed at. We were allocated a fantastic cliff edge villa however were disappointed with the repair of the room. The walls were marked, the furniture was badly chipped, the windows and mirrors were smeared. Not what we expected and left... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear GC81, Thank you for taking the time to share your experience with us on Trip Advisor. I have taken note your feedback for villa’s equipment maintenance, thank you so much for the feedback, your feedback is truly valued. I am most delighted to learn that you had a wonderful experience at Banyan Tree and had a chance to enjoy... More 

Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Travel a lot but this is the only hotel that gave me enough reasons to make a TripAdvisor account and rave about it. I can only say positive things about the hotel. The hotel is among the most beautiful hotels that I have stayed at. The villa were divine. Spacious, beautifully appointed and furnished. The food at the Jumana was... More 

Was this review helpful? Yes 2
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear KH C, Thank you for your precious time to post a short and wonderful review of the resort. I am glad to know that you loved the service that is provided by the teams, the villa’s atmosphere, the cuisine and the overall Banyan Tree Ungasan experience. I Will certainly share your wonderful comment with the entire teams as I... More 

Singapore, Singapore
Top Contributor
64 reviews 64 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many nice resorts in Bali. This is my 4th visit followed by Conrad, Bulgari, InterContinental... Simply the best because of the people. Team there is there to male your trip more memorable than whatever you expect. Breakfast is simple and classic. It has everything you need with high standards. If you are planning a trip to Bali to... More 

Was this review helpful? Yes 2
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear GreatTaste L, Thank you very much for a fantastic comments. I was thrilled to read about the sensational service that our team gave to you that created such a memorable stay for you. Looking forward to welcoming you back to Banyan Tree Ungasan in the near future. Warm regards, Alfonso Romero, General Manager More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the resort from 3-5 Apr. Was impressed with the hospitality received upon arrival, and the attention/assistance provided throughout my stay. Buggys being provided from point-to-point movement and warmth greetings are examples of the good hospitality received. Had also requested for a baby cot and it was promptly delivered. The villa was wonderful with luxurious amenties and while I... More 

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Michael_Tan_J, Greetings from Banyan Tree Ungasan. Thank you very much for choosing Banyan Tree and sharing your experience with us on Tripadvisor. I was delighted to read that we exceeded all your expectations during your stay start from buggy service down to in-villa dining’s menu. We look forward to welcoming you back in the not too distant future to... More 

Toronto, Canada
Top Contributor
70 reviews 70 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort is excellent in privacy. I have the highest villa and a huge private pool. The moment I step in to my villa , I am facing the ocean and my own jacuzzi with a gondola... I check out my bedroom and is so huge with walk out into my pool. Is very romantic and relaxing. The ocean breeze... More 

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear ardena2015, How wonderful to read that Banyan tree Ungasan is the best resort that you ever visited in your life  The words you used to describe our resort is simply perfect “most relaxing resort”. My very deep and most sincere appreciation to you for sharing on TripAdvisor your wonderful experiences and memories of Banyan Tree Ungasan, Bali. Thank... More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Banyan Tree Ungasan is a beautiful resort and the villa we stayed in was nothing short of amazing. The Sea View Villa was large (although it's really a peek-a-boo view of the sea) with a generous sized living-dining room, a luxurious bathroom and a comfortable bedroom. The private pool was large and overall, the room was extremely comfortable and... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear allyphant, Thank you for selecting Banyan Tree Ungasan as your place to spent your holiday time. I was so pleased to read that you enjoyed your villa so much as well as foods and drinks at our Bambu and Ju-Ma-Na. Many thanks for your comments about the areas where we did not manage to meet your expectation. I really... More 

Hotel Review Summarization

What travelers say

  • Very good(6)
  • Ocean view villa(5)
  • Ocean views(4)
  • Ju Ma Na(3)
  • Living room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

715 photos of this hotel

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Room/suite (22)
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Dining (15)
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Hotel & grounds (10)
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Bathroom (2)
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