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Banyan Tree Ungasan, Bali

Certificate of Excellence
5.0 of 5
Hotel website
Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
Banyan Tree Ungasan, Bali
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Ranked #1 of 10 Hotels in Ungasan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
allyphant Singapore, Singapore
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604 reviews from our community

Traveler rating
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    33
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    10
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139
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (604)
  • Mar-May only
    (137)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (141)
All months
Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The Banyan Tree Ungasan is a beautiful resort and the villa we stayed in was nothing short of amazing. The Sea View Villa was large (although it's really a peek-a-boo view of the sea) with a generous sized living-dining room, a luxurious bathroom and a comfortable bedroom. The private pool was large and overall, the room was extremely comfortable and... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear allyphant, Thank you for selecting Banyan Tree Ungasan as your place to spent your holiday time. I was so pleased to read that you enjoyed your villa so much as well as foods and drinks at our Bambu and Ju-Ma-Na. Many thanks for your comments about the areas where we did not manage to meet your expectation. I really... More 

Perth, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this resort as part of a Food Safari. Wonderful views, great food and top class service. The Manager ANDI ARIANTO even came with a beautiful bowl and jug of warm water to wash our hands before we ate, really special. Worth the trip.

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Dee D, Thank you so much for the great review. We are so happy to read your review and hope to see you again soon. Regards, Alfonso Romero – General Manager More 

Zurich, Switzerland
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will go straight to the point, my daughter had to be addmited to the hospital couple of hours after leaving this 5 star resort ( luckily just after landing in Singapore ) , with fever, torturing abdominal pain and diarrhea. It was salmonella infection, " lovely and unforgettable souvenir " from Banyan Tree Ungasan. After 5 days in hospital,... More 

Was this review helpful? Yes 6
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Ana P, Thank you for choosing Banyan Tree Ungasan for your recent vacation. I was so sorry that you experienced such a range of areas where we did not manage to meet your expectations. I have shared your feedback to our Executive Chef and Director of Engineering and assured me improvement on this area. We thank you for your... More 

Top Contributor
61 reviews 61 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went back to Banyan Tree Bali again after 3 years from our last honeymoon. Very sincere and friendly staff welcomed us back like a family member. The Banyan Tree's impeccable service is worth-mentioning after staying in other equally great resorts such as Bulgari and St Regis. Banyan Tree service is way more personal and professional. We also agreed that... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear WonderGey, Thank you for returning to stay with us for the second time. It was great to read that you felt we have enhanced our guest experience since your last stay three years ago. Thank you for your detailed comments on our facilities and services that created such a memorable stay for you. Many thanks for your feedback especially... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Banyan Tree is situated in a natural habitat and if you get a Sea/Ocean view Vila, the view will be quite amazing and the birds and monkeys will greet you every morning ! Swimming in the Vila pool and/or sitting in the Jacuzzi under the hot sun or under the glittering stars is not an experience to be missed. Very... More 

Was this review helpful? Yes 3
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Andrew_Yang_Singapur, Thank you for your perfect word mentioned about us “a piece of heaven”. We are happy to heard that our service is meet your expectation. We do hope to see you again soon. Regards, Alfonso Romero – General Manager More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed at Banyan Tree for our anniversary. Despite the heavy rain during our stay ( as January is a rainy season in Bali), our stayed was amazing, enjoyable and we are looking forward to be back again on our next anniversary. The level of attentiveness from the staff was beyond words! They obtained all your datas, like and dislikes, dietary... More 

Was this review helpful? Yes 2
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Y3KA, Thank you very much for choosing to stay with us at Banyan Tree Ungasan to celebrate your special anniversary. I was so pleased to read your positive comments about our friendly team and that you enjoying our villa so much. Many thanks for your comments about where we can develop, we are currently working on it. Looking forward... More 

Hasselt, Belgium
Top Contributor
58 reviews 58 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2015

This resort comnines a fantastic location withe extreme friendly people and outstanding service . We stayed here for a week and it was magnificent. We had a villa with sea view and it was simply great. The villa is hughe with a bathroom ballroom size. The villa's are very private and the bale and pool very comfortable; also very clean.... More 

Was this review helpful? Yes 3
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Chris V, So lovely to read your comments. We are here very happy to make your stay a memorable one. Thank you for your comments to our team Satria and Ismail, I have shared your comment to them and they are very happy to hear that. We look forward to welcoming you back soon. Best, Alfonso Romero – General... More 

Bandung, Indonesia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 2, 2015

To my surprise, now we could use the car going down to the beach nearby the resort. But the beach area is still under construction. Anyway I could enjoy the sunset much better from the beach side. I was informed that the resort is developing the beach club down there, wherein later we could enjoy some foods and drinks and... More 

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Paulus K K, thank you for your continues support to Banyan Tree Ungasan and I was delighted that you have chosen to stay with us again. thank you so much for returning back to Banyan Tree Ungasan. Cannot wait to see our beach more beautiful than before . Best, Alfonso Romero – General Manager More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed January 29, 2015

I had a wedding here last December. The service was good and I was served like a queen during the day. Had the wedding ceremony on the pool but they allow me to take pictures at the dove chapel. The place was awesome. The wedding dinner was delicious. Just received wedding video and photo, both look amazing. Totally worth it.... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear KarinaTanjaya, Thank you for the wonderful review. I was delighted to read that we exceeded all your expectations during your stay. Congratulation for your wedding and I look forward to welcoming you back to celebrate other special times in your life. Warm regards, Alfonso Romero – General Manager More 

Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

I love this place, this is my first time visiting this amazing place, the service was excelent also! I came here for afternoon tea, Special thanks for Ms.Eva at bambu restaurant, she is a very nice person that i ever met in hospitality industry. We will come back for stay!

Was this review helpful? Yes 1
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Marliyana, Thank you for your visit and of course for the lovely review. Thank you also for your positive comment to Ms. Eva, I am sure she will be delighted to know that her service has been recognized. Best, Alfonso Romero – General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(6)
  • Ocean view villa(6)
  • Ocean views(5)
  • Ju Ma Na(3)
  • Living room(3)
  • Main pool(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

715 photos of this hotel

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Dining (68)
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Hotel & grounds (68)
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Bathroom (37)
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Other (153)

Management photos: Courtesy of the property manager

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Room/suite (22)
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Pool/beach area (7)
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Family/play areas (1)
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Dining (15)
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Hotel & grounds (10)
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Bathroom (2)
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Business center/function rooms (7)
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Other (12)
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