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Banyan Tree Ungasan, Bali

Certificate of Excellence
5.0 of 5
Hotel website
Jl. Melasti | Banjar Kelod, Ungasan, Bali 80364, Indonesia
Banyan Tree Ungasan, Bali
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Ranked #1 of 11 Hotels in Ungasan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
shurui z
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (642)
  • Mar-May only
    (161)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (141)
All months
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Villa was awesome, staff was friendly and approachable.. The ambience of the resort is very suitable for couples retreat. Overall an absolute comfort place. Beach was a little disappointing with constructions going on.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Yogyakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stay here at Ocean View Villa. The Villa and scenery around was stunningly beautiful!. The service are Great!. The Food was superb. Recommended to book Dining Destination over the cliff. The Villa has 4 separate rooms with equal size, from Bathroom, Living Room, Kitchen (you wont use it) and Bedroom.

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Ahmad_da, Greetings from Banyan Tree Ungasan I am delighted to know that you have had a wonderful stay experience with us and that you have enjoyed all aspects of our facilities and services. Thank you for posting such a wonderful review on Trip Advisor and I definitely look forward to your return for more indelible stay experience. With my... More 

Bucheon, South Korea
1 review
4 of 5 stars Reviewed 5 days ago NEW

good ! but the hotel location is.......... good ! but the hotel location is.......... good ! but the hotel location is.......... good ! but the hotel location is.......... good ! but the hotel location is..........

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear cakecnc, thank you for your comment and we look forward to welcoming you in your next visit to Bali. Warm Regards, Alfonso Romero – General Manager More 

Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

Hi Alfonso, Would be great to meet you today but heard you are off today. As per appended email to both Rahmat Ismail and Audi you can see that both me and my wife have enjoyed our stay in Banyan Tree Ungasan. Firstly we were very impressed with all your staff way of serving and taking care of their guests... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear TannerTanSG, Greetings from Banyan Tree Ungasan, Bali. Our great honor that we could exceed your satisfaction during your stay with us. Thank you for your kind words which has been posted on Trip Advisor. Your compliment toward our resort is our pride and we hope we could improve our sustainable service standard. Our team here look forward to welcoming... More 

New York City, New York
Top Contributor
83 reviews 83 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had stayed at a banyan tree in Mexico and loved it so we knew what we were in for when we arrived at banyan tree ungasan. Our second banyan tree stay did not disappoint. The villa was spectacular - spacious luxury. The service was superb - they helped with everything, remembered our names and attended to every request. We... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Mr and Mrs C, Greetings from Banyan Tree Ungasan. Thank you for your precious comment toward our resort which has been posted on Trip Advisor. We delighted to learn that you had enjoyable your stay with us. Thank you for your praise as well as your feedback regarding our service and our facilities for our further improvement, therefore we... More 

Herne Bay, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to a Banyon Tree resort before but this one is just the best! We had our own bungalow with infinity pool and a bath big enough for my partner who is 6'3! The service was amazing, nothing too much trouble and everyone is smiling all the time! The spa was so good we went twice, the Balinese... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Jules5520, Greetings from Banyan Tree Ungasan, Thank you for your time to post a precious comment regarding our resort to Trip Advisor. It is an honor to us that we could exceed your expectation and absolutely we provide the service with our Banyan Tree culture. Your compliment toward our resort is very appreciated. I, and the entire team here... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say about this place...it has a simple WOW FACTOR! As soon as we arrived we were greeted with a balinese style reception, which was sweet. We were then taken to our villa via buggy service and when we arrived...GOB SMACKED! It was BEAUTIFUL! so luxurious, clean and spacious. We had the sea view room and it was... More 

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Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear A2nas, Warm greetings from Banyan Tree Ungasan. On behalf of our Management, we would like to thank you to post a comment to Trip Advisor. “Luxury at your footsteps” has reflect to our team’s effort to deliver truly Banyan Tree experience to the valued guest. Your details comment has shown that our services has exceed your expectation. Therefore we... More 

Perth, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely relaxing and peaceful holiday at Banyan Tree Ungasan. Our Seaview Pool villa was so spacious with lounge/dining area, massive bathroom with indoor and outdoor shower, double vanities, 2 separate toilets, the rooms had lots of floor to ceiling windows/doors and we walked straight from the bedroom into the large infinity edge pool. Outside also had a great... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Dips2910, On behalf our Management, we would like to thank you to post a comment to Trip Advisor. Your details comment has shown that our services and facilities has exceed your expectation. Therefore we hope we will have another chance to welcoming you back to the Banyan Tree Ungasan, Bali. With my best regards, Alfonso Romero – General Manager More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

The villa is huge, Balinese architecture with outdoor jacuzzi, private swimming pool, small kitchenette, big living room and bath room. dine Indonesian food in Bambu restaurant was very delicious and breakfast have variety food and fresh juices, the view is amazing from central facilities places, all staffs are very friendly and helpful, Hotel has very beautiful wedding chapel with ocean... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear Subudi, Greetings from Banyan Tree Ungasan, Bali. We really appreciate your positive insight regarding Banyan Tree Ungasan and our hospitality service. We are happy to learn that you had a memorable holiday with us. We are committed to always improve all aspects of our resort including our service quality and we are glad that out hard efforts are well... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Would like to give this resort an excellent rating except there were some issues which I think should be addressed. Overall we truly enjoyed our stay. We had a one bedroom villa with partial ocean view and it was fantastic. Layout and décor of the villa were outstanding. We stayed at the Bvlgari last year and absolutely loved it but... More 

Was this review helpful? Yes
Alfonso R, General Manager at Banyan Tree Ungasan, Bali, responded to this review

Dear RSBEUER, Greetings from the sunny paradise, first of all, thank you so much for taking the time to write us a feedback upon your recent stay at Banyan Tree Ungasan. I am really pleased to read the constructive feedback that you gave, for it will help us to revised and improve at some departments. Let me first apologize for... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Ocean view villa(5)
  • Ocean views(3)
  • Ju Ma Na(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (185)
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Bathroom (38)
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Pool/beach area (91)
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Dining (71)
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Other (157)

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One Bedroom Garden Villa with Private Pool (57)
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Pool (9)
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The Hotel (39)
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Three Bedroom Presidential Suite (119)
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Two Bedroom Centuary Ocean View Villa (81)

Management photos: Courtesy of the property manager

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Room/suite (22)
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Pool/beach area (7)
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Dining (15)
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Hotel & grounds (10)
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Bathroom (2)
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Business center/function rooms (7)
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Other (22)
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