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All 10 Ungasan hotels

Heavenly Residence

4.0 of 5 Hotel   |   Jalan Gunung Payung Sawangan | The Asmara, Ungasan, Bali 80361, Indonesia
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Heavenly Residence
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71%
Ranked #7 of 10 hotels in Ungasan
A recent review
3 of 5 stars reviewed 4 weeks ago
NHCA Melbourne, Australia
  • Overview
  • Reviews (14)
  • Photos (25)
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14 people have reviewed this hotel

Traveler rating
    10
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked 3 villas for a wedding party (reception was in Villa OMG). Reception was fantastic but it was run by a 3rd party. Views from all villas are beautiful and rooms are well appointed. BUT service was very disappointing. Pick up was an hour late to take us to the villa, then upon arrival we were told the chef... More

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Great views and opulent design of villa ool la la but many complaints. All showers did not work properly. One air con dripped onto a pillow. Chef is not, as stated, available all day. Unless you read the fine print you can go hungry after breakfast. Nice people but the maintenance is woeful. At the price this is unacceptable.

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

We booked all 3 villas for 4 nights and held our wedding at Villa OMG, it is honestly one of the most amazing places I've ever visited, and like some other reviewer had said, the photos just don't do the place enough justice and when you are there, it just feels like a dream. The staff here are absolutely lovely... More

Was this review helpful? Yes 1
Sandakan, Malaysia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 20, 2013

view from the villa was excellent... no complaint !! Housekeeping maid service of the villa was amazing but.... pls watch over your personal belongings such as handphone, ipad, surfing shoes etc... it can disappear, once we notify the housekeeping then it will suddenly appear back... May be bcos too many staff during the serving period..... few units of the aircon... More

Was this review helpful? Yes 1
Canberra, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 18, 2013

My fiancée and I, 6 other friends (and a 9 month old) stayed at the Heavenly Residence in Villa OMG for 3 nights. We were staying there for our wedding which also took place at the venue. This villa is truly amazing. At first you are a bit skeptical because to get there you have to drive through the middle... More

Was this review helpful? Yes 1
Sydney
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 18, 2013

The villas have a great view - no doubt (though be aware that the rear villas are behind the others so the view is not interrupted) but for the price you pay there are better options. The staff were very nice and well meaning but the villa management was poor. The villa we stayed in was in need of some... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2012

If you ever wanted space and tranquility....I only have one place with a magnificent view in mind....and the name says it all...Heavenly Residence. The rooms and bath tub were amazing and the view from the infinity pool gives you a sense of serenity. We also had good service throughout our trip which gave us peace of mind.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012 via mobile

We went there in sept 2012. It's truly amazing place!! Friendly staffs, great food, and fabulous view!!! Private pool and sea just in front of you! What else I can ask for??!! Heavenly reidence prepare everything for us..

Was this review helpful? Yes 1
Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

Traveling as a group is never easy but staying with Heavenly Residence has made our holiday totally memorable with their attentive staff serving all our needs separately. We boys went golfing, the ladies to the spa and our kids had an amazing time at the estate private beach! The pictures in their website don't do them any justice. Most places... More

Was this review helpful? Yes 1
Perth, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2011

We stayed at the Heavenly Residence and stayed at villa OMG for 6 days. We where there for a friends wedding.We arrived in the middle of the night, were we where greated by the friendly staff. The view of the ocean was unreal. The infinity pool was beautiful and the spa was nice to relax in at night. The staff... More

Was this review helpful? Yes 2
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Additional Information about Heavenly Residence

Address: Jalan Gunung Payung Sawangan | The Asmara, Ungasan, Bali 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Heavenly Residence 4*
Reservation Options:
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Also Known As:
Heavenly Residence Bali/Ungasan

25 photos of this hotel

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Ungasan #5 On the Beach Hotel in Ungasan #5 Luxury Hotel in Ungasan
Hotel Class
Official Description (provided by the hotel)
Heavenly Residence perched on the cliff-front in Nusa Dua hills, operates three villas at unique location and facilities, customized service and spectacular ocean view. ... more   less 
Number of rooms
3

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