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All 40 Phuket Town hotels

Metropole Hotel Phuket

3.5 of 5
1 Soi Surin, Montri Road, Phuket Town, Phuket 83000, Thailand
Hotel amenities
Metropole Hotel Phuket
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38%
Ranked #24 of 40 hotels in Phuket Town
Most recent review
4 of 5 stars Reviewed June 3, 2013
siwach007 Chiang Mai, Thailand
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94 reviews from our community

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Chiang Mai, Thailand
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 3, 2013

Stay in room#1707 with a nice sea view. Big baht room with huge shower. Great location and close to Phuket Big Ben (Clock tower) wich easy to go everywhere in down town. I rent a motorbike to ride every beaches, on the way back to hotel just ask local people how to get to Phuket Big Ben (Clock tower). Breakfast... More

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Harpenden, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 24, 2013

A little bit difficult to find but situated in the centre of Phuket Town and just 45 minutes from the airport. My room was on the 17th floor and was good and clean with vies out over the town. Breakfast was buffet style but I did have to find staff to cook me an omelette. Booked through Asia rooms and... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed March 15, 2013 via mobile

The hotel because of its location is very nice and the rooms are also very nice. But the staff in hotel since welcome to until end was very rude. Welcome was terrible when i enterd into the hotel receptionsit asked me about booking again and again and no body picked my luggage. The staff at the breakfast wasnt good at... More

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4 of 5 stars Reviewed March 4, 2013

I had stayed in a Junior Suite Room recently and found the room was very clean and the bathroom as well. Breakfast is o.k with wide variety of food, Services are o.k. My appreciation of the stay is receiving warm hospitality treatment from Miss. Kotchamon & Miss. Sukjai, the management staffs of the hotel, which I will keep it in... More

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Reviewer
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2 of 5 stars Reviewed February 20, 2013 via mobile

I would avoid this hotel like the plague. Service is poor. Rooms are getting tired and worn out. My biggest complaint is a nightclub called T2 basically below the hotel. It blasts techno music till 2am every night of the week. The base goes through the entire hotel. Staff just say " oh yeah that's T2, everyone complains about that"

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Helsinki, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2013

We stayed here the first night after our flight to Phuket. The hotel is big and tries to be better than it is. The room was quite dirty, especially the bathroom. The whole building needs renovation. Breakfast ok with wide variety of food, but because of the feeling of dirtyness in the hotel, I didn't want to eat from the... More

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Crawley, United Kingdom
1 review
1 of 5 stars Reviewed February 14, 2013

stayed for 2 nights, decor looks nothing like the website, out of 26 rooms booked for our stay 20 had cockroches, several had blood stained carpets and brown water marks on the walls, all toilets and bath/showers badly stained, bed linen was dirty and there was a general feeling of unclean and poor maintenace. reception staff rude and ignored when... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 11, 2013

Pretty low standard all over. Would not recommend due to filthy bathrooms, very tired decor and staff not speaking understandable English. Would not recommend to any of my friends or family. This hotel looks like it has received no attention in twenty years.

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Singapore
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 9, 2013

I stayed here for 2 nights because of work. Our company had a 2 day training event in the big ballroom. The banquent department was accomodating to cater to our requests, so the seminar went on very well. The room on the other hand was another issue. My toilet (wc) was clogged, called in the maintenace person not once but... More

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Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 13, 2013

We traveled Thailand for 3 weeks and we were so disappointed with the Metropole. We arrived late and were given a small double even though we booked a room for 4. Mistakes can happen and details can be overlooked but the way we were handled was unacceptable as was the time we had to wait. 2 hours to get a... More

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Peerapong, General Manager at Metropole Hotel Phuket, responded to this review
January 16, 2013

We are sorry for the inconvenience caused and I've some talking with our Executive House Keeping, 2 hours waiting for room services must be improved as soon as possible. Thank you. More

 
 
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Additional Information about Metropole Hotel Phuket

Also Known As:
Metropole Hotel Phuket Town
Metropole Phuket Town
Metropole Hotel Phuket Phuket Town
Address: 1 Soi Surin, Montri Road, Phuket Town, Phuket 83000, Thailand
Region: Thailand > Phuket > Phuket Town
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #24 of 40 hotels in Phuket Town
Price Range: $
Hotel Class:3.5 star (3.5*)
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