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All 38 Phuket Town hotels

Metropole Hotel Phuket

3.5 of 5 Hotel   |   1 Soi Surin, Montri Road, Phuket Town, Phuket 83000, Thailand
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Metropole Hotel Phuket
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Ranked #26 of 38 hotels in Phuket Town
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103 people have reviewed this hotel

Traveler rating
    6
    27
    23
    24
    23
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8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
Muscat, Oman
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had an early morning flight to Phuket and I reached at the hotel around 8:30 am, so it was going to be a very long waiting until my room would get ready, Any the Hotel was really good the staff was really cooperating, I gave them store my luggage as I was pretty tired after my flight, I rested... More

Was this review helpful? Yes 2
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear Guest, Thank you very much for taking to provide your feedback regarding our Hotel. Your kind evaluation and comment are helpful for us to recognize our areas of service that we need to improve to better serve all our guests. On behalf of the Hotel 's team, we would like to thank you for your kind staying with us... More

Phuket Town, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

What makes this hotel deserve my review ( first time ever took the trouble to do so) is the rooms which are more than comfortable and value for money. Its homely and though it is not exactly new, but it gives the sense of warm. I have stayed in the deluxe, superior as well as the suite. They all give... More

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
2 of 5 stars Reviewed December 19, 2013

Here's a hotel out of the seventies, it seems, in the middle of seedy Phuket Town. Then again, most of the town looks seedy. A club outside is known to keep guests awake at night. You can't spot the club though, because the windows are covered in cruddy deposit. On the positive side, it's within walking distance from food and... More

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Scarborough, United Kingdom
Top Contributor
102 reviews 102 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 4, 2013

We were booked in here by our travel company during a stopover for a ferry transfer. The hotel has 18 floors and the appearance of an international style hotel, but was disappointing. The room itself was comfortable, no minibar or fridge or safe, there was a kettle and 2 glasses but no tea etc, rather strange. Breakfast was buffet style... More

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Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear Ms.Barry, Thank you very much for your kind recent stayed with us and hope you had a wonderful journey back home. Your kind feedback of valuation and comment are helpful for us to recognize the area of best services that we need to improve to better service in the near future. Ms.Barry, we hope you’re not marred overall impression... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 15, 2013

Stayed 3 nights during the Vegetarian Festival. positive: 1. room is big, with a good overall view. 2. good location 3. friendly staff 4. large hotel lobby 5. free wifi in room & lobby needs improvement 1. Blur TV vision . 2. make up room service needs reminding. 3. no safe for keeping valuables. 4. breakfast so-so.

Was this review helpful? Yes 1
Suraj S, Manager at Metropole Hotel Phuket, responded to this review

Dear Guest, Thank you very much for taking time to provide your feedback regarding our Hotel. We are certainly disappointed that your stay was not that it could have been. We would like to apologize for your inconvenience caused and do hope to be able to welcome you back to our Hotel again for your next trip to Phuket. Yours... More

Uppsala, Uppsala Län, Sweden
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 10, 2013

The hotel looked a lot nicer from the outside. There was a lot of cockroaches in the rooms (we stayed in two different rooms on two different floors) and there was a smell of mold in the whole hotel. Otherwise the room was old, everything looked like it was from the 80s and hadn't been updated since then.

Was this review helpful? Yes 1
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Thank you very much for your staying with us and your kind evaluation and comment are helpful for us to recognize our areas of service that we need to improve to better serve all our guests. We are look forward to welcoming you to our Hotel again in the near future, thank you in advance. Your faithfully, More

Chiang Mai, Thailand
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013

Stay in room#1707 with a nice sea view. Big baht room with huge shower. Great location and close to Phuket Big Ben (Clock tower) wich easy to go everywhere in down town. I rent a motorbike to ride every beaches, on the way back to hotel just ask local people how to get to Phuket Big Ben (Clock tower). Breakfast... More

Was this review helpful? Yes 2
Harpenden, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 24, 2013

A little bit difficult to find but situated in the centre of Phuket Town and just 45 minutes from the airport. My room was on the 17th floor and was good and clean with vies out over the town. Breakfast was buffet style but I did have to find staff to cook me an omelette. Booked through Asia rooms and... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 15, 2013 via mobile

The hotel because of its location is very nice and the rooms are also very nice. But the staff in hotel since welcome to until end was very rude. Welcome was terrible when i enterd into the hotel receptionsit asked me about booking again and again and no body picked my luggage. The staff at the breakfast wasnt good at... More

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Bangkok, Thailand
1 review
4 of 5 stars Reviewed March 4, 2013

I had stayed in a Junior Suite Room recently and found the room was very clean and the bathroom as well. Breakfast is o.k with wide variety of food, Services are o.k. My appreciation of the stay is receiving warm hospitality treatment from Miss. Kotchamon & Miss. Sukjai, the management staffs of the hotel, which I will keep it in... More

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Additional Information about Metropole Hotel Phuket

Also Known As:
Metropole Hotel Phuket Town
Metropole Phuket Town
Metropole Hotel Phuket Phuket Town
Address: 1 Soi Surin, Montri Road, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #26 of 38 hotels in Phuket Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metropole Hotel Phuket 3.5*
Reservation Options:
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