We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 159 Phuket Town hotels

Royal Phuket City Hotel

4.0 of 5 Hotel   |   154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
Hotel amenities
Royal Phuket City Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
You added Royal Phuket City Hotel to your Saves list
Ranked #109 of 159 Hotels in Phuket Town
A recent review
4 of 5 stars Reviewed November 10, 2014
Smilzun Phuket, Thailand
Write a Review

181 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

Everything about this hotel is bad from the staff at check in to the breakfast the next day! i could write a list but i havent got a day spare!! We checked out and lost the money we paid in advance it was that bad DO NOT STAY HERE!!!

Was this review helpful? Yes 1
Phuket, Thailand
18 reviews 18 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

A few steps from Phuket Town. We were tired from a big day in Phuket. We found that this hotel still has a room available for day use. The royal phuket city located in superb area. Check-in was very swift. The room was very clean. The restaurant was fabulous. the waiter and waitress were nice. A big THANK YOU to... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 27, 2014

This was our third stay at the "City" in about four years. The hotel needs a revamp, rooms and corridors getting rather shabby. We only had tepid hot water ( lucky it's Phuket ), which wasn't rectified despite our reporting the problem.The superior room however, was of a good size, had the normal standard facilities, with efficient air conditioning. The... More 

Was this review helpful? Yes 3
Top Contributor
55 reviews 55 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 29, 2014

Stayed here twice, once in a Superior suite and the other time in a standard room. I also saw the standard rooms of some friends staying there. The guest rooms are looking tired and quite shabby in places. Also find it annoying that wifi has to be paid for, when most hotels give this free. Breakfast was quite poor. One... More 

Was this review helpful? Yes 3
Copenhagen Region, Denmark
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 18, 2014

Our first room had a very bad smell, and we had to get another room. The carpets in the halls, also seemed quite old, and maybe could have been cleaned better. We liked the location in the center of Phuket town, but maybe the value for money could be better. Their 154 Cafe is nice for a lunch.

Was this review helpful? Yes
Killarney, Ireland
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2014

We went there to take advantage of a special weekend offer (50% discount).For that price it was a very good value. A read through the reviews show some unhappy customers have stayed at the Royal Phuket City Hotel. However, when you stay at this hotel remember it's nearly 20 years old and you can't use the same criteria as for... More 

Was this review helpful? Yes
Top Contributor
68 reviews 68 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

We booked this hotel very last minute as we were unhappy with another hotel. The hotel has seen better days and some of the carpets were stained, but the rooms were very clean and the beds were comfortable. They have a very good restaurant downstairs. We would stay again

Was this review helpful? Yes
Portsmouth, United Kingdom
Top Contributor
587 reviews 587 reviews
66 hotel reviews
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed March 27, 2014

Visited the restaurant of Royal Phuket City Hotel known as 154 salad bar. Clean , good selection of food, polite pleasant service in comfortable surroundings. Reasonably priced. delicious cakes and breads which can be for take away as well.

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2014

We stayed here for our first night after arriving in phuket, we wanted to be close to the ferry to phi phi island (hotel is only 10mins away from the pier). I would recommend staying here, its cheap and contrary to other reviews here we found the hotel really good, hotel is a little dated in the rooms but the... More 

Was this review helpful? Yes 1
The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2014 via mobile

We stayed at this hotel because we had the phi phi Ferry the next day. The hotel is close to the pier. As mentioned in other reviews the hotel is dated but that is normal for a relatively old hotel. The swimming pool was dated as well but suitbalie for our little kids. We had a disappointing experience: - we... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Royal Phuket City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Phuket City Hotel

Address: 154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Phuket City Hotel 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Priceline, HotelTravel.com, Despegar.com, TripOnline SA and Odigeo so you can book your Royal Phuket City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town
Hotel Style:
#34 Luxury Hotel in Phuket Town
#40 Spa Hotel in Phuket Town

50 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (49)
Room/suite (9)
Hotel & grounds (19)
Bathroom (1)
View from room (1)
Dining (9)
Other (10)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay