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Royal Phuket City Hotel

154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
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Royal Phuket City Hotel
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Best prices for: 1 room 1 guest
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Ranked #110 of 171 Hotels in Phuket Town
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191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (41)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (72)
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2 reviews
3 of 5 stars Reviewed 1 week ago

The staff was very friendly and the hotel was easy to find. The bed was really hard but the breakfast was good. The band that was playing downstairs was loud and I could hear it from my room after 11 pm. I wasn't trying to sleep anyway so I went to a neat local bar across the street. I think... More 

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HamptonVillage
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As some reviewers have said, this hotel is a little dated in it's decor but more than makes it up with great service and facilities. The staff are friendly and helpful and despite language barriers are able to help in any way. Ate several times in '154', the bistro cafe, and enjoyed every meal - from traditional Thai dishes to... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2015

Overall we decided this was the best hotel by way of Location when staying in Phuket Town, and it really was. Almost everything was within walking distance or a short/cheap Tuk Tuk ride. The rooms themselves were a little rundown and smelt waterlogged.. but the beds were comfortable and the hotel wasn't overpriced. Best thing about this hotel was the... More 

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Perth, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 25, 2015

Dropped into their front restaurant for a quick lunch whilst doing a walking tour of old Phuket. Very fast service which was appreciated, good food, friendly staff, clean facilities. Would check this hotel out if returning in future.

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Lake Orion, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 11, 2015

While in Thailand for two weeks, we stayed here only one night, to attend an early morning traditional Thai wedding held in one of the hotel ballrooms. It's central to Phuket Town, easy walking distance to lots of restaurants and shops. The hotel rooms are fine, clean, zero issues. The overall hotel feels a bit tired, but it's safe and... More 

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Bangkok, Thailand
Level Contributor
90 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed March 6, 2015

We stayed two nights there. Nice staff overall, but poor maid service (did not re[ace towels, bath mat nor face towels). Two maintenance issues, but both were taken care of efficiently. This is a non smoking hotel, but the Chinese tour groups smoke in the rooms. This is the best value and quite decent hotel in Phuket Town thus far.

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2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 18, 2015

Everything about this hotel is bad from the staff at check in to the breakfast the next day! i could write a list but i havent got a day spare!! We checked out and lost the money we paid in advance it was that bad DO NOT STAY HERE!!!

Was this review helpful? Yes 6

Travelers are raving about these Phuket Town hotels

Perth, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

A few steps from Phuket Town. We were tired from a big day in Phuket. We found that this hotel still has a room available for day use. The royal phuket city located in superb area. Check-in was very swift. The room was very clean. The restaurant was fabulous. the waiter and waitress were nice. A big THANK YOU to... More 

Was this review helpful? Yes 3
Carnarvon
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 27, 2014

This was our third stay at the "City" in about four years. The hotel needs a revamp, rooms and corridors getting rather shabby. We only had tepid hot water ( lucky it's Phuket ), which wasn't rectified despite our reporting the problem.The superior room however, was of a good size, had the normal standard facilities, with efficient air conditioning. The... More 

Was this review helpful? Yes 4
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed May 29, 2014

Stayed here twice, once in a Superior suite and the other time in a standard room. I also saw the standard rooms of some friends staying there. The guest rooms are looking tired and quite shabby in places. Also find it annoying that wifi has to be paid for, when most hotels give this free. Breakfast was quite poor. One... More 

Was this review helpful? Yes 5
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