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Royal Phuket City Hotel

154 Phang Nga Road, Phuket Town, Phuket 83000, Thailand
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Royal Phuket City Hotel
Best prices for: 1 room 1 guest
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Ranked #112 of 164 Hotels in Phuket Town
A recent review
4 of 5 stars Reviewed March 11, 2015
Ann J Lake Orion, Michigan
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185 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • English first
  • French first
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Lake Orion, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2015

While in Thailand for two weeks, we stayed here only one night, to attend an early morning traditional Thai wedding held in one of the hotel ballrooms. It's central to Phuket Town, easy walking distance to lots of restaurants and shops. The hotel rooms are fine, clean, zero issues. The overall hotel feels a bit tired, but it's safe and... More 

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Bangkok, Thailand
Top Contributor
82 reviews 82 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 6, 2015

We stayed two nights there. Nice staff overall, but poor maid service (did not re[ace towels, bath mat nor face towels). Two maintenance issues, but both were taken care of efficiently. This is a non smoking hotel, but the Chinese tour groups smoke in the rooms. This is the best value and quite decent hotel in Phuket Town thus far.

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 18, 2015

Everything about this hotel is bad from the staff at check in to the breakfast the next day! i could write a list but i havent got a day spare!! We checked out and lost the money we paid in advance it was that bad DO NOT STAY HERE!!!

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Phuket, Thailand
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

A few steps from Phuket Town. We were tired from a big day in Phuket. We found that this hotel still has a room available for day use. The royal phuket city located in superb area. Check-in was very swift. The room was very clean. The restaurant was fabulous. the waiter and waitress were nice. A big THANK YOU to... More 

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Carnarvon
Contributor
19 reviews 19 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 27, 2014

This was our third stay at the "City" in about four years. The hotel needs a revamp, rooms and corridors getting rather shabby. We only had tepid hot water ( lucky it's Phuket ), which wasn't rectified despite our reporting the problem.The superior room however, was of a good size, had the normal standard facilities, with efficient air conditioning. The... More 

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Top Contributor
62 reviews 62 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed May 29, 2014

Stayed here twice, once in a Superior suite and the other time in a standard room. I also saw the standard rooms of some friends staying there. The guest rooms are looking tired and quite shabby in places. Also find it annoying that wifi has to be paid for, when most hotels give this free. Breakfast was quite poor. One... More 

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Copenhagen Region, Denmark
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 18, 2014

Our first room had a very bad smell, and we had to get another room. The carpets in the halls, also seemed quite old, and maybe could have been cleaned better. We liked the location in the center of Phuket town, but maybe the value for money could be better. Their 154 Cafe is nice for a lunch.

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Killarney, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2014

We went there to take advantage of a special weekend offer (50% discount).For that price it was a very good value. A read through the reviews show some unhappy customers have stayed at the Royal Phuket City Hotel. However, when you stay at this hotel remember it's nearly 20 years old and you can't use the same criteria as for... More 

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Maidenhead
Top Contributor
68 reviews 68 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 3, 2014 via mobile

We booked this hotel very last minute as we were unhappy with another hotel. The hotel has seen better days and some of the carpets were stained, but the rooms were very clean and the beds were comfortable. They have a very good restaurant downstairs. We would stay again

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Portsmouth, United Kingdom
Top Contributor
636 reviews 636 reviews
67 hotel reviews
273 helpful votes 273 helpful votes
4 of 5 stars Reviewed March 27, 2014

Visited the restaurant of Royal Phuket City Hotel known as 154 salad bar. Clean , good selection of food, polite pleasant service in comfortable surroundings. Reasonably priced. delicious cakes and breads which can be for take away as well.

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