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The Westin Siray Bay Resort & Spa Phuket

Certificate of Excellence
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21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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50% off with breakfast
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The Westin Siray Bay Resort & Spa Phuket
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1,278 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved this hotel. At checking we were told the room is not ready but we could start using the pool and other facilities. It felt like we waited forever for the room, however the room was worth it. The room was at one of the highest points and the views were incredible! One of the best rooms we have... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear psam010, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. I look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Salem, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed three nights at this resort, and it was such a great experience. The staff are super helpful and gave us good advice on where to visit and how to get there. They offer a shuttle service to the beach and nearest town for a very affordable price (much cheaper than taking a cab). The room was very clean... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Kaitlyn A, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed our facilities and services during your stayed with us. We hope to welcome you back on to the resort again. Thank you very much for your feedback. Be well, Janet McNab General Manager More 

Munich, Germany
Level Contributor
272 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed one week at this hotel and truly enjoyed it. Upon arrival, they had booked us into a bi-level suite, which we did not like very much as the top floor living room was not very usable for us. We also checked out the Sala pool villas, which we found to be far too small with a tiny... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear SFLeonce, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed overall of our facilities, services and please accept my apology that we did not fulfill your needs nor meet your expectations on this occasion. I will pass your feedback to Masami and the team they would be delight to read it.... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room was large and clean. Great views of the bay from the balcony. The property is full of landscaped vegetation, home to many birds and insects that you can hear them most of the time. Since the resort is build on a very steep slope, prepare to do some daily "exercise" going up and down from your room. Or... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear CrifaDXB, Thank you for providing feedback of your stay with us. I'm pleased to know that you enjoyed our facilities and services during your stayed with us. Appreciated your kind words about our location, thank you again for your feedback and I hope that you would provide us another opportunity to serve you again. Be Well, Janet McNab General... More 

Bangkok, Thailand
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband took me to the Westin Siray Bay for part of our honeymoon and it was absolutely wonderful (bar the low quality of food, which I will get to later). When we arrived, the GM of the property kindly came to welcome us and offered us a speedy check-in. We stayed in a 1-bedroom Sala Pool Villa and it... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Devi B, I would like to thank you for staying with us and taking the time to provide us your feedback which gives us the opportunity to improve our product and services. I am delighted you chosen to spent your honeymoon with us and you have a wonderful time in the Sala pool villa. I am truly saddened to... More 

Singapore, Singapore
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good venue to just relax and being with nature. Westin Siray Bay Resort has a large compound that you will need a buggy to travel to your room. Quiet yet with facilities such as splash pools, gym and pool table. Spa is also relaxing at a price.

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear len5man, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. I look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in a pool villa during our trip to Phuket. I’ve been to a lot of countries and stayed in a lot of hotels. First off this is the most beautiful place I’ve ever been with stunning view of greenery and an unique relaxing feeling. The Westin Siray Bay is simply wonderful. The rooms are beautifully decorated in a... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mathbel, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. I look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Was on a work trip during this stay, so I didn't get to experience the pool or leisure side of things... this is a room only review. Had a suite room - fantastic design, dual balcony, sleek and high end finishing. Attention to detail was evident during room preparation and it had a very welcoming and homely feel. Mood lighting... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Eddyp01, Thank you for taking the time to share your experience and I'm delighted that you enjoy your stay with us. I am truly saddened to learn that you were dissatisfied with certain aspects of your stay. I would like to apologize and thank you for informing us of your experience. I hope in the future you would grant... More 

Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

A great place to stay with a great ambience and a great view from your room that overlooks the sea in all its splendour and you can enjoy nature in all its glory both at sunrise and at sunset.The service is good and it was a great holiday. Dr.Javed Rasheed

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear drjavedrasheed, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities and services, we look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel! Got upgraded to a suite, probably one of the nicest ones I've stayed in. Amazing breakfast buffet! Dinner was also very good and good value for money, considering it's a 5 star hotel. Loved the pool, however beach wasn't accessible. Highly recommended!

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear MathiasSchell, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us. Thank you again for taking the time to share your feedback and I hope in the future you will come back to stay at the resort again. Be well, Janet McNab General Manager More 

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Discovery Suite (38)
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Horizon Pool (7)
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One-Bedroom Sala Pool Villa (49)
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Prego Pool (9)
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