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All 157 Phuket Town hotels

The Westin Siray Bay Resort & Spa Phuket

5.0 of 5 Hotel   |   21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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Ranked #34 of 157 hotels in Phuket Town
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
SwethaN Hyderabad, India
  • Overview
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1,042 people have reviewed this hotel

Traveler rating
    444
    366
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
Hyderabad, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited the westin on our honeymoon for 4 nights. The staff are wonderful, always smiling and pleasant. The resort is pretty hidden away from the chaos of the main city and beaches, so people who want to spend a relaxing time, will find it to be great. The resort has several infiniti pools (3) with a sunken bar and snack... More

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel structure is very different, is built on a hill and to reach the rooms if your not a professional climber, you'll need to use the 24/7 golf-cart shuttle service that drives you back and forward between the hotel facilities and your room. Nonetheless, i still enjoyed this part also. The main pool is an infinity pool with jacuzzi... More

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Israel
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just left the Westin Phuket Resort after a 7 night stay and had to write our review. The resort is just beautiful set on a hill side and the golf carts will take you every where. The pools were just awesome ! The staff members are extremely kind and friendly and the kids club was amazing ( our 3 kids... More

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Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

After having travelled ten days through Thailand we had decided to relax the next ten days at the Westin Siray Bay Resort. Earlier experiences at Westin resorts in Orlando and Cancun had set our expectations high. At arrival all our expectations were met. Friendly service, a beautiful surrounding and breathtaking view from our balcony. The rooms are well equiped, the... More

Was this review helpful? Yes 3
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear RdB67, I would like to thank you for your recent review about The Westin Siray Bay Resort & Spa Phuket. It is my pleasure to learn that you also have chosen to stay at The Westin in other destinations. Thank you for your positive comments about services from our team, the swimming pools and the room. We have noted... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second trip to Phuket and not because we loved Phuket the first time but because we loved the hotel we stayed at. So when the opportunity presented itself for us to return to the Westin we were excited. Unfortunately we were let down on our return visit. Firstly i want to say we are not going to... More

Was this review helpful? Yes 7
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Damien K, First of all, I would like to thank you for your constructive feedback and your recent stay. I empathize sincerely with you regarding the shuttle bus service. Please accept our sincere apologies that due to the recent changes with the new shuttle bus operator and during this transition period, we have reiterated with the operator the exact... More

Hangzhou, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Westin was a lovely place to stay, my husband and I went there for our honeymoon and we were not disappointed. The food was wonderful, we really enjoyed the buffet breakfasts and also dinner in the restaurant. The room was amazing, a salla pool villa with our own private pool and great view. The bed was very soft, if... More

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Tanya H, Thank you for choosing The Westin Siray Bay Resort & Spa, Phuket for your honeymoon destination. I am delighted to hear that you enjoyed everything from the room, the views of Siray Bay to your dining experience. It is wonderful that you also took time to explore the renowned Phi Phi island. Thank you for your recommendation... More

Contributor
17 reviews 17 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first trip away with our 7-month old baby, so we knew we weren't going to be doing much at all. And it was great! It's like nowhere we've been before - set on the side of a very steep hill. But don't worry, there are plenty of golf buggies to take you around. It means all of... More

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Jonathan S, I would like to thank you for your review and your recent stay with us. It is fantastic to know that you and your family had some relaxing and enjoyable stay at The Westin Siray Bay Resort & Spa Phuket. I am extremely glad that you enjoyed our Discovery Suite, the ocean views, breakfast buffet as well... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just came back from a 3 nights' stay at The Westin Siray Bay Overall, the property & room is good for the price but lacks 5-star touches you'd expect from The Westin. We had the shared-pool access but on hindsight I would not have taken it as the small pool is shared with the adjourning room. If you are a... More

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear xhrstphr, Thank you for your recent review about The Westin Siray Bay Resort & Spa Phuket. I am pleased that you’ve chosen to spend your holidays with us. It is a joy to read that you took advantage of our Westin Move well signature program and participated in our RunWestin and yoga – activities provided to all of our... More

Mozambique
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

- gave me a room key for a occupied room and the lady (Muslim) was inside the room when I opened the door. - Service very average same as the food and beverage - Only high light was the FO manager which took special care of us - Lots of Asian groups arriving which do not know how to behave... More

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Thomas B, First of all, I thank you for your valuable feedback about your recent stay. Sincerely I am surprised and sorry to read of your recent experience. We take pride in our safety and security matters personally and we wish to emphasize that this situation should never occur. We have addressed this error with our Front Office team... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was so looking forward to staying here the photo's in the brochure are amazing my partner and i were saving the best till last we had just spent 8 days at the merlin bay resort which we thoroughly enjoyed the staff couldnt have been more helpful and pleasant i would recommend that resort to anyone its great value however... More

Was this review helpful? Yes 4
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Rebecca K, Thank you for sharing your feedback about your stay with other travelers on TripAdvisor. I am disappointed to read that we did not manage to offer an alternative room or upgrade upon check-in as there was no availability. I do understand that the resort is built on a hillside whereby we provide golf carts to chauffeur our... More

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Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Phuket Town #16 On the Beach Hotel in Phuket Town #17 Family Hotel in Phuket Town #18 Spa Hotel in Phuket Town #20 Luxury Hotel in Phuket Town #27 Romantic Hotel in Phuket Town
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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