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The Westin Siray Bay Resort & Spa Phuket

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21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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The Westin Siray Bay Resort & Spa Phuket
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The Westin Siray Bay Resort & Spa Phuket
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1,297 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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  • All months
    (1297)
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    (318)
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All months
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If you are looking for retreat, this hotel may suit your requirement. It is located out of Phuket town. Nearest 7-11 is like 3 kms away. 20 kms to Patong. My room was huge and small swimming pool in front of my room with the sea behind. Watching sunset from my room was heavenly. Breakfast, dinner and snack were very... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Victoria Pornus... S, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. We look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Melbourne, Australia
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

this is a very nice place with very good service. rooms were immaculate. plenty of amenities. very modern. great views. top class all round. but its a big resort perched on a mountain side and credit to the crew it would take a lot to maintain. the pool on our balcony was poor. 2ft deep only. you need to understand... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear sterpo65, Thank you for taking the time to share your experience! I'm pleased to know that you enjoyed our facilities and services. I hope to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again! Be well, Janet McNab General Manager More 

Massachusetts
Level Contributor
106 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin a bit isolated but Phuket town is nearby and it is thankfully away from the craziness that is Patong. I'm lifetime Gold with Starwood so were upgraded (Thanks!) to a room with an infinity pool on our deck. Incredible, although the pool didn't get much sun so was refreshingly cool. The public pools are wonderful, including a jacuzzi-like... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear actonma, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us and I will be sure to pass on your feedback to everyone, they will be delighted with your feedback and I do hope to welcome you back to The Westin Siray Bay Resort &... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing hotel, stayed at the villa with my own pool, and amazing view, great service, nice variaty on breakfast, good sceneary and vegetation. Definetly a good place to go honeymoon or with friends. The hotel is just ( omg ) Happy that ive been there, its like 1hr on tuk tuk from phuket city center

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Henry S, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed our facilities and services during your stayed with us. We look forward to welcoming you back to The Westin Siray Bay Resort & Spa, Phuket again. Be well, Janet McNab General Manager More 

Dubai, United Arab Emirates
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It's my 10th + times here....:) My work is traveling. Hotels are like my second home,like it or not..but really, Westin Siray is my home away from home. This is the best in Westin experience I ever have. Truly hidden gems in the east coasts of Phuket. All the rooms have its own balcony and all of them facing the... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Yadita, Thank you for taking the time to share your experience and welcome back to a home away from home again! I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us as always. Do let me know when you planning your next visit, see you soon. Be... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Whilst the Westin Siray Bay has the title of being one of the best hotels in Phuket, I’m not sure if it is deserving of this title. We met the assistant manager, he was a very friendly and conscientious chap. However the reception staff were far from friendly and not very helpful at all. The restaurant and bar staff seemed... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mitchwestlondon, Thank you for taking time to share your feedback with us. I have noted your comments about the restaurant services, staff, beach, shuttle bus and tour operator. I am sorry to know that you did not entirely enjoy your experience. I appreciate the time you have taken to provide us with your valuable feedback in which we will... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was our honeymoon resort. Awesome place. Very nicely built, nice experience. Thanks to freezemytrip who booked our honeymoon package and suggested this resort for stay. Had a memorable experience.

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear nehaa m, Thank you so much for taking the time to share your experiences! I'm delighted that you have a great time with us. Hope that you will return to the resort again. Be well, Janet McNab General Manager More 

Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our dream holiday to Bali was shattered by the recent Volcanic Ash incident however the Management and staff at the Westin Siray Bay Resort have gone above and beyond to deliver us an outstanding family holiday. The team under Mr Stefano's guidance are first class and the Westin has yet again delivered. We have been upgraded to a stunning suite,... More 

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear MBloom14, Thank you for providing feedback of your recent stay with us. I'm pleased to know that you enjoyed our facilities, services and you have a great time staying with us. I will pass on your comments to the team, they would be happy to read this. Thank you again for your feedback and I hope that you would... More 

Dubai, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the hotel is amazing, the staff very friendly and helpful a few things in regards to the rooms and the reception area should be considered. Also the layout of the hotel is a little bit confusing, a map of the place was not given straight away, We had to ask for it. A copy of the map of the... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear yoyo725, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed the most parts of your recent stay with us. Thank you again for taking the time to share your feedback and please accept my apology on the areas that we did not fulfill your need nor meet your... More 

Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is my second time staying at the Westin Siray Bay and whilst I can't fault the beauty of the location, the gorgeous pools and the delicious food, sadly in the face of a problem, they really let me down. There's a small beach at the resort and the opportunity to do some watersports, my friend and I wandered down... More 

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear SparklerC, Thank you for taking your time to provide a review of your stay with us, we appreciate your feedback as it provides an opportunity to review and improve our service. Please accept my sincere apology for the jellyfish accident. Your feedback has been noted and I will personally discuss with our team to make improvements to the areas... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Kid Club(4)
  • Very good(3)
  • Golf cart(3)
  • Seasonal Taste(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,586 photos of this hotel

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Dining (75)
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Hotel & grounds (259)
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Pool/beach area (187)
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View from room (146)
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Room/suite (279)
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Bathroom (40)
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Other (302)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (61)
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Discovery Suite (38)
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Horizon Pool (7)
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One-Bedroom Sala Pool Villa (49)
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Prego Pool (9)
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Restaurants and Bars (26)
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Splash Pool (5)
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Superior Sea View Room (46)
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The Hotel (34)

Management photos: Courtesy of the property manager

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Pool/beach area (4)
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Hotel & grounds (4)
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Room/suite (6)
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Other (5)
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