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The Westin Siray Bay Resort & Spa Phuket

5.0 of 5 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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The Westin Siray Bay Resort & Spa Phuket
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The Westin Siray Bay Resort & Spa Phuket
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1,160 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Navi Mumbai, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel was everything that I was expecting when I visited Phuket.. beautiful view of the ocean a private pool. It was so scenic and relaxing. I had been there with my parents for their Anniversary. It was worth the stay.

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1 review
1 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed here for two nights. The hotel itself wasn't bad, but there were several negatives to it: - location is horrible (a shuttle / taxi is required to go anywhere and it costs money - it's an impossible walk otherwise) - rooms are dirty (the rooms were not clean and had dust / dirt throughout the... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Arthur E, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations during your stay in September 2013. Your feedback is an essential part of our efforts to continuously improve our services and facilities, we will certainly appreciate the opportunity to regain your... More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I have just returned from our trip to Thailand for Christmas and New Years. While in Phuket we stayed at the Westin for two weeks. We stayed in a deluxe seaview room and words can't even describe how beautiful the view was. I can be a bit picky when it comes to cleanliness and friendliness of service... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Erinleighstevie, Thank you so much for your feedback, we are all so happy you enjoyed your stay with us so much. I know my event team have been in touch with you since earlier this week, and we would be just delighted to welcome you back for such a special occassion. Please do reach out to me personally if... More 

New Brunswick, New Jersey
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was everything that I was expecting when I visited Phuket. Gorgeous setting, flowers everywhere, and a beautiful view of the ocean. I loved the multiple pools on the property. My favorite was the private lap pool with rock waterfall. So scenic and relaxing. The structure of the property was innovative. It was set up like many small houses... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Ninala001, Thank you for sharing your experiences at The Westin Siray Bay! I'm so pleased you enjoyed your stay with us. It is great to hear how much you enjoyed relaxing around the resort and soaking up the beautiful views that we enjoy. Many thanks again & we look forward to welcoming you back to The Westin Siray Bay... More 

Helsinki
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was actually a very positive surprise compared to the Starwoods website presentation. The service was great throughout our stay and Joy from the front desk did an excellent job keeping us happy (and upselling without pushing it...). The hotel has three pools to choose from and despite the high season there was always plenty of room and a... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Lux-Hki, Thank you for sharing your feedback and I'm delighted you enjoyed your stay with us. I will be sure to pass on your feedback to Joy and the rest of the team! Thank you also for your feedback on the shuttle service and we will be sure to take this into consideration. Be well, Janet McNab General Manager More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

PROS: - We booked a Sala room Villa & it was worth EVERY penny. We had the corner villa with the wraparound ocean view! It was incredible. - The food was great! We loved the morning Buffett! - The cleaning staff were impeccable. The room was cleaned perfectly, daily. There was a light out in the shower, & it was... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Alhiles5, Thank you so much for taking the time to share your feedback. I am so pleased to hear how you enjoyed your stay with us. I will share all your feedbackwith all of our team so that we can emphasise where our training needs are. Many thanks again. Be well, Janet McNab General Manager More 

Hong Kong, China
Top Contributor
671 reviews 671 reviews
81 hotel reviews
276 helpful votes 276 helpful votes
2 of 5 stars Reviewed 2 weeks ago

8 of us stayed 5 nights over the Christmas holidays and could not be more disappointed with the service (shocking for Thailand because generally it is good). I think the resort was just overwhelmed with the business of the holidays and perhaps was understaffed. As you can see from my more detailed room below, many aspects of the resort are... More 

Was this review helpful? Yes 3
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Shelliu, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion. I welcome you to contact us should you plan to revisit Phuket where we will ensure a greater Westin experience. Many thanks again. Be well, Janet McNab General Manager More 

Chennai (Madras), India
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The fact that this amazing property is a little out of Phuket city has its advantages and disadvantages. The obvious advantage is that you are away from the maddening crowds and traffic [we were there for the new year celebrations], the biggest disadvantages are that the beach beside the Westin if pretty sad and there are no good restaurants serving... More 

Was this review helpful? Yes 3
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for four nights in this wonderful hotel. The beach is nice even if the water is not totally clear. The good thing is that the beach is very private in comparison to all the crowded beaches in Phuket. The pools are very nice and very private as well. The overall Service was very good. The girl who takes... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Kimmenroth, Thank you so much for choosing to come and stay with us. I am so happy to read your comments on the resort and especially on the quality of our service and food. I will share your feedback with our hotel team, and I know they too will be most pleased with your comments. We look forward to... More 

Melbourne, Australia
Top Contributor
156 reviews 156 reviews
85 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is a great deal to like about this resort - and an elephant in the room ! The overwhelming negative is of course is its location -it is unquestionably remote for access to the main tourists strips of the island in terms of restaurants, shopping, attractions, the airport etc. Expect to lose up to an hour each way to... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Lynden K, Thank you so much for your review and we are delighted that you enjoyed your stay so much. i will ensure to pass on all your feedback to the hotel teams and we certainly hope to welcome you back again on your next visit to Phuket. Be well, Janet McNab General Manager More 

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Additional Information about The Westin Siray Bay Resort & Spa Phuket

Address: 21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Number of rooms: 257
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Also Known As:
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Hotel Style:
#7 Business Hotel in Phuket Town
#19 On the Beach Hotel in Phuket Town
#21 Spa Hotel in Phuket Town
#22 Family Hotel in Phuket Town
#23 Luxury Hotel in Phuket Town
#27 Romantic Hotel in Phuket Town

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