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All 40 Phuket Town hotels

The Westin Siray Bay Resort & Spa Phuket

5.0 of 5 Hotel   |   21/4 Moo 1 T. Rasada | A.Muang, Phuket Town, Phuket 83000, Thailand
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The Westin Siray Bay Resort & Spa Phuket
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Ranked #4 of 40 hotels in Phuket Town
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
michael i Hong Kong, China
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961 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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  • English first
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

We really enjoyed our 6 nights in a pool access room. Great view, facilities, food … and STAFF. We travel in Thailand at least 1 time per year since 2005 & it's a long time we didn't meet a so nice staff. Efficient, kind & smily (getting rare !). Not the best water&beach of Phuket but pools are great. Surroundings... More

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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel itself is located in a quiet and spectacular area. All rooms have a sea view. It is elegant and tranquil with large sized rooms. My introduction to the hotel was poor because the driver was late, barely spoke English and I had to find him; however, throughout the rest of our stay (I was there with my two,... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

On our Honeymoon and Our first time in Thailand this hotel set the bar pretty high, the check in was seamless and some staff understand English well so if you have a complicated question, find someone that speak English to avoid misunderstandings. The room was fantastic and room service very good. They made up the bed with towel swans and... More

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Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travel to Phuket for business frequently. I avoid Patong for the mess. First time trying Westin and am pleasantly surprise by the overall experience. Had some time to spare and tried the spa which was very good but expensive. Food was decent but not excellent for Westin standards. Had time to also participate in the Muay Thai free activity... More

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Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd stay back to Westin Siray Bay, my first stay wasn't that impressive with no staff to assist me with luggage and poor concierge team. This time round however service greatly improve, I book a hotel transportation like my first stay and things are still the same, the transport was outsource to Hello Phuket instead of their own Westin brand... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's face it, the hotel rooms are a bit run down for the usual Westin standards. Clean but run down. They are in need of substantial renovation. The breakfast buffet is actually nice. Good and wide variety of food, excellent filter coffee presented in your own coffee filter jar, fresh smoothies... The spa is nice but expensive. The hotel is... More

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Bangkok
Top Contributor
392 reviews 392 reviews
87 hotel reviews
201 helpful votes 201 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had done a hotel inspection of Westin Siray Bay some years ago not long after it opened. At the time I thought the positive energy of a new property probably warranted putting it on my list of places to stay in Phuket. I should not have put it there in the first place. Check in time was 15.00 hrs.... More

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Khun Chattan, Thank you for taking the time to provide a review about your recent stay with us. We appreciate your feedback as it continually allows us the opportunity to improve our services. I apologize that the experience you had. I have personally spoken to our Chief Engineer regarding the electrical problems. We will also check the bathroom and... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a great time during my stay in the resort. Very friendly and humble people at the front desk, good maintainance of the property and good customer service. The only problematic area I can talk about is the shuttle service going to the town. It looks similar to the local taxi service where you pay and ride. In such a... More

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: + great service + awesome view from the pools + went to the main pool & Prego's pool - my daughter & I enjoyed it! Cons: - we've been offered/upgraded to a 3 bedroom-villa with an affordable price but the private pool was filled with the dried leaves. we stayed for 3 nights but we didnt see anyone clean-up... More

Was this review helpful? Yes 1
Irvine, California
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a long overdue review, but I hope this helps the next person. My wife and I were on our honeymoon and was extremely excited about this place when we read the reviews and saw all the beautiful pictures on tripadvisor and the hotel's website. Service was good and our room was great!!! The only thing my wife did... More

Was this review helpful? Yes 7
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Rey T, Thank you for taking the time to provide us with your review. We very much appreciate your feedback as it continually allows us to review and improve our service and facilities. It was unfortunate to learn of the disappointment you experienced, more specially the issue with Starpoints you mentioned. I hope to have an opportunity to assist... More

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Additional Information about The Westin Siray Bay Resort & Spa Phuket

Also Known As:
The Westin Siray Bay Resort & Spa Phuket Hotel
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Address: 21/4 Moo 1 T. Rasada | A.Muang, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 40 hotels in Phuket Town
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Reservation Options:
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