We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Phuket Town hotels

The Westin Siray Bay Resort & Spa Phuket

5.0 of 5 Hotel   |   21/4 Moo 1 T. Rasada | A.Muang, Phuket Town, Phuket 83000, Thailand
Hotel amenities
Save Saved
You added The Westin Siray Bay Resort & Spa Phuket to your Saves list
The Westin Siray Bay Resort & Spa Phuket
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
78%
Ranked #4 of 38 hotels in Phuket Town
Certificate of Excellence 2013
A recent review
Write a Review

957 people have reviewed this hotel

Traveler rating
    410
    332
    137
    53
    25
See reviews for
235
405
46
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travel to Phuket for business frequently. I avoid Patong for the mess. First time trying Westin and am pleasantly surprise by the overall experience. Had some time to spare and tried the spa which was very good but expensive. Food was decent but not excellent for Westin standards. Had time to also participate in the Muay Thai free activity... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

2nd stay back to Westin Siray Bay, my first stay wasn't that impressive with no staff to assist me with luggage and poor concierge team. This time round however service greatly improve, I book a hotel transportation like my first stay and things are still the same, the transport was outsource to Hello Phuket instead of their own Westin brand... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Let's face it, the hotel rooms are a bit run down for the usual Westin standards. Clean but run down. They are in need of substantial renovation. The breakfast buffet is actually nice. Good and wide variety of food, excellent filter coffee presented in your own coffee filter jar, fresh smoothies... The spa is nice but expensive. The hotel is... More

Was this review helpful? Yes
Bangkok
Top Contributor
386 reviews 386 reviews
87 hotel reviews
196 helpful votes 196 helpful votes
2 of 5 stars Reviewed 1 week ago

I had done a hotel inspection of Westin Siray Bay some years ago not long after it opened. At the time I thought the positive energy of a new property probably warranted putting it on my list of places to stay in Phuket. I should not have put it there in the first place. Check in time was 15.00 hrs.... More

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Khun Chattan, Thank you for taking the time to provide a review about your recent stay with us. We appreciate your feedback as it continually allows us the opportunity to improve our services. I apologize that the experience you had. I have personally spoken to our Chief Engineer regarding the electrical problems. We will also check the bathroom and... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a great time during my stay in the resort. Very friendly and humble people at the front desk, good maintainance of the property and good customer service. The only problematic area I can talk about is the shuttle service going to the town. It looks similar to the local taxi service where you pay and ride. In such a... More

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: + great service + awesome view from the pools + went to the main pool & Prego's pool - my daughter & I enjoyed it! Cons: - we've been offered/upgraded to a 3 bedroom-villa with an affordable price but the private pool was filled with the dried leaves. we stayed for 3 nights but we didnt see anyone clean-up... More

Was this review helpful? Yes 1
Irvine, California
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a long overdue review, but I hope this helps the next person. My wife and I were on our honeymoon and was extremely excited about this place when we read the reviews and saw all the beautiful pictures on tripadvisor and the hotel's website. Service was good and our room was great!!! The only thing my wife did... More

Was this review helpful? Yes 7
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Rey T, Thank you for taking the time to provide us with your review. We very much appreciate your feedback as it continually allows us to review and improve our service and facilities. It was unfortunate to learn of the disappointment you experienced, more specially the issue with Starpoints you mentioned. I hope to have an opportunity to assist... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel grounds and Architecture are breath-taking. Its a really lovely place to escape from it all and relax. Staff are excellent and rooms are decent with all the comforts. What I liked most was the fact that the environment was considered with the overall design and workings of the resort. The only downside in my opinion is that there... More

Was this review helpful? Yes
Washington, DC
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly, I should note that the property is beautiful. The hotel is a collection of small buildings constructed on the side of a mountain. The views are all wonderful. The rooms are still in good condition, the fitness center is good, and the restaurants are also nicely designed. The breakfast buffet was very good. The day manager came out to... More

Was this review helpful? Yes
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The service and staff at this hotel were friendly and caring, and the concierge at check in was also amazing. My review does not stem from the staff but the physical resort. There is rust, and overall aging of the resort. The resort just looks overall run down. We were there with the GM well aware that we had the... More

Was this review helpful? Yes

Been to The Westin Siray Bay Resort & Spa Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Siray Bay Resort & Spa Phuket

Also Known As:
The Westin Siray Bay Resort & Spa Phuket Hotel
The Westin Siray Bay Resort And Spa Phuket
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
Address: 21/4 Moo 1 T. Rasada | A.Muang, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 38 hotels in Phuket Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Siray Bay Resort & Spa Phuket 5*
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Booking.com, Orbitz, Travelocity, Splendia, Tingo, Expedia, Agoda, TripOnline SA, Cheap Tickets, Asiatravel.com Holdings, Hotels.com and Venere so you can book your The Westin Siray Bay Resort & Spa Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Westin Siray Bay Resort & Spa Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.