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The Westin Siray Bay Resort & Spa Phuket

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21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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The Westin Siray Bay Resort & Spa Phuket
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The Westin Siray Bay Resort & Spa Phuket
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1,203 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
126 reviews 126 reviews
116 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a repeat review so I want to be concise. In brief: all the items I have challenged in my first review roughly one year ago have been taken care of in a most professional way. Noteworthy that the management team that was working on it an year ago is still there thus the sustainability of these corrective measures... More 

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Hobart, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We visited this property about 2 years ago and returned for part of our honeymoon as we love this property's amenities. Once again we were not let down! I wouldn't recommend a pool access room unless you are totally ok with no privacy and sharing with others, Great idea if you are with friends or a family though! Exceptional Service... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Anna L, Thank you so much for taking the time to share your experiences! We are delighted you chose The Westin Siray Bay to spend your honeymoon vacation and hope you will come back to visit us again. I will share your comment to khun Ratcha, she will be so happy to read your review Be well, Janet McNab... More 

Phuket Town, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The beautiful sea view that a balcony at a Westin room provides is only matched by the most friendly and attentive service a resort can ever provide . Westin was not the first sea front resort in Phuket that we frequented, but it was the first resort that is few minutes away from the center of phuket town. It's 'Hospitality... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Abraham d, Thank you so very much for taking the time to share your feedback! The entire hotel team will be just so delighted to hear your very kind words. Please do come back and see us again soon. Be well, Janet McNab General Manager More 

Arlington, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great hotel - it's my go to hotel when I want a place to just relax. It's closer to Old Phuket Town which makes this resort a lot quieter and tranquil than the hotels in the Patong area. The only slight downside is that you have to hop on the shuttle or get a driver and car to... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear juliana74, Thank you so much for taking the time to share your experiences! We are delighted you chose The Westin Siray Bay to spend your holiday, and we just love our sunsets too! The entire team will be so happy to ready your review - thank you again for sharing. Be well, Janet McNab General Manager More 

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed in the Westin on a SPG booking. Resort front office team was awaiting for our warm welcome. Was a great resort with beautiful resort setting out with great rooms, beautiful view of the open sea, great pools ( 03 ) nos. Every thing in terms of relaxing was the perfect view setting of the resort. Away from the busy... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear FaizallL, Thank you very much for choosing The Westin Siray Bay for your vacation. And thank you also for taking the time to share your feedback. I will be sure to pass on your comments to all the team. Many thanks again, Be well, Janet McNab General Manager More 

Sydney, Australia
Top Contributor
70 reviews 70 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything here has been designed around the views. Rooms, the pools, the foyer, dinning areas. To say the views are spectacular would be an understatement. The bay is spread out below you and surrounding islands and hills are the backdrop. Amazing sunsets. Ideal for couples but a bit tough if you have kids. Given its location and the heat, getting... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Sivea P, We love the views too! Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back on your next trip away. Be well, Janet McNab General Manager More 

Bengaluru
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The entire stay in this hotel was an unforgettable experience. Mr. Alex Lopez was waiting for us when we arrived, ready with our room keys and a glass of fresh juice. What else would one want after a tiring overnight journey? My wife and I were among a hundred other guests in the hotel - but we never felt it... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear ImG0ing, Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back on your next trip away. Many thanks again, Be well, Janet McNab General Manager More 

Senior Contributor
34 reviews 34 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fantastic property. Stayed for 3 nights. The staff were very warm and friendly. The resort had excellent restaurants - both the 24 hour coffee shop and the italian restaurant were excellent. The Asian restaurant was good but with an Asian restaurant in Thailand, I expected more variety. The resort has multiple pools and access to the beach, which was... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Aswin P, Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back on your next trip away. Be well, Janet McNab General Manager More 

Doncaster, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Westin ( Siray Phuket )is a hotel with peace & quiet -no sports no entertainment .A hillside complex and travel round the site everywhere on "golf buggies " .Not for families with children ,just the place to get away from the hustle & bustle of every day living and wind down with a drink by the side of a... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Anthony W Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your tranquil stay with us and we hope to welcome you back on your next trip away. Be well, Janet McNab General Manager More 

Banstead
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent our last 5 nights in Thailand at this hotel and it was a fitting end to a great holiday. Great location overlooking the bay, lovely pools, great service and friendly happy staff. Steep hills up to the rooms but a very good golf cart service driven by staff that would make a good living driving a London cab!... More 

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StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear BansteadBraidy, Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back on your next trip away. Sorry to hear you didn't find anywhere to get a beer in Phuket Town..., next time you're here be sure to get in touch and... More 

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