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The Westin Siray Bay Resort & Spa Phuket

Certificate of Excellence
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21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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50% off with breakfast
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1 room 1 guest
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The Westin Siray Bay Resort & Spa Phuket
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1,320 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1320)
  • Mar-May only
    (318)
  • Jun-Aug only
    (350)
  • Sep-Nov only
    (305)
  • Dec-Feb only
    (347)
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Delhi,
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 nights as part of a family wedding. Beautiful property with amazing staff. Rooms are a bit dated and could do with a spruce up. Food was amazing at all the various restaurants. Breakfast was very good with a choice of western and asian dishes. Had to wait a bit for the golf buggies to transport us around... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear travelfreakDelhi_, Thank you for providing feedback of your recent stay with us. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. I will pass on your comments to the team, I hope that you would provide us another opportunity to serve you again. Be Well, Janet... More 

Ahmedabad, India
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Apart of the luxury of the hotel in the middle of the nature and the high and professional service of the staff you have to try the landscape view during the sunset from one of the rooms with private pool: awesome ! It is also my first time where I tried to drink a champagne during the breakfast time in... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Stefano T, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us and I will be sure to pass on your feedback to everyone, they will be delighted with your feedback and I do hope to welcome you back to The Westin Siray Bay Resort... More 

Abu Dhabi
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from 6 nights here and to be honest, I didn't want to leave! It was our first time to Phuket, but not to Thailand. This was quite a last minute booking and we weren't disappointed. After a 6 hour flight and a 45 minute transfer, we arrived at the Westin and as soon as we did,... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear adasco02, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services, most important that you have a great time staying with us, it's delighted to read your kinds feedback and I will pass this to the team as well. We hope to welcome you back to the resort again.... More 

Andover, Massachusetts
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good location, closed to town so easily commute to other tourist locations. However, rooms are a bit wore out. Think it is mainly because the hotel is fully booked all years by Chinese tourists. If you are looking for swimming beach , this is not the place .. But pools are nice. Employees are helpful as well.

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear travelmom01845, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed our facilities and services during your stayed with us. Well noted on the room condition, I will discuss with the team to improves the area you mention. Thank you again for your feedback and we look forward to welcoming you back... More 

Irvine, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The views of this resort is marvelous. We were mesmerized by the landscaping and sunsets seen here. The team here also provides the best of Thai hospitality. We had all of our meals here and they were all fantastic. Huge compliment to the chef in Prego. It was a delicious cotoletta and this is coming from someone who goes to... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear fly_Harriett, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our resort and I'm delighted that you like "Gaeng Poo Kanom Jeen" dish at EEST. Well noted about resort maintenance and I will share them with the team, it is an essential part of our efforts to continuously improve our facility.... More 

Singapore, Singapore
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a luxury hotel, I have higher expectations, so whilst this hotel met all the basic features, there are definitely room for improvement. Positives: - beautiful property and pools - very comfortable bed and linen - spacious clean well designed rooms - cold air-condition - reliable wifi - friendly staff - shuttle to old town and patong beach (but a... More 

Was this review helpful? Yes 3
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear ESInspired, Thank you for taking the time to give us your feedback. I'm delighted that you enjoy our facilities and services for the most parts. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion and thank you for informing us of your experience. I have taken your feedback in mind... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came here with my family for 4 day I came and took 3 hours to check in than my room wasn't ready took another 2 hours but I was impressed with the service however sometimes it would take to hours if I ordered something from the front desk

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Yisroel G, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations upon check in and thank you for informing us of your experience. I have taken your feedback in mind and will investigate with the team on this, I hope in the... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A beautiful resort set in a quiet hillside. We stayed in room 2117 which was fantastic - a beautiful room with wonderful views, but best of all the use of a private plunge pool and sundeck! A first experience never to be forgotten. The bathroom was separated from the bedroom area by a glass partition, but had a nifty little... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear dannyboy71uk, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us. I will be sure to pass on your feedback to everyone, especially Jean our Trainee and the team will be delighted to read your feedback. I do hope to welcome you back to The... More 

Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staffs are friendly, well trained and have service minded. Got a suite-room with 2 storeys, 1 st floor is a dining and living area, there also have coffee machine with variety of coffee capsule and tea bags. 2nd fl is a bedroom and large bathroom with full amenities. I impressed with a very good sea view from both storeys with... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Nararat B, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities and services. I'm sorry to hear that you did not have a good sleep in our Heavenly bed and coffee issue, I have take note on that. We hope you will consider staying with us again in the... More 

Tallinn, Estonia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 5 days and it was the best hotel experience I ever had. Staff was very helpful and intelligence, always fast. Room had an amazing sea view with breath-taking sunset every night. Food was delicious, specially breakfast- many different options and everything supergood! Area had many pools and tanning areas- always clean and beautiful. Location was a bit far... More 

Was this review helpful? Yes 3
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear mmmmerks, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us and I will be sure to pass on your feedback to everyone, they will be delighted with your feedback and I do hope to welcome you back to The Westin Siray Bay Resort &... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(4)
  • Kid Club(4)
  • Very good(3)
  • Golf cart(3)
  • Seasonal Taste(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (260)
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Room/suite (281)
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Pool/beach area (188)
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Bathroom (40)
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Amenities (61)
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Discovery Suite (38)
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Horizon Pool (7)
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One-Bedroom Sala Pool Villa (49)
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Prego Pool (9)
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Restaurants and Bars (26)
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Splash Pool (5)
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Superior Sea View Room (46)
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The Hotel (34)

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