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The Westin Siray Bay Resort & Spa Phuket

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21/4 Moo 1,Rasada, Phuket Town, Phuket 83000, Thailand
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50% off with breakfast
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The Westin Siray Bay Resort & Spa Phuket
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The Westin Siray Bay Resort & Spa Phuket
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1,241 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin Siray is a a great resort with amazing views of the bay. We were upgraded to an Elevated suite with a private balcony which made the stay even more amazing. The Westin is on the South East side of Phuket making it far from some places, but the resort has shuttles running to Phuket Town and to Patong... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear eddyed911, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed the Elevation suite, overall facilities and services during your stayed with us. Hope that you will return to the resort again. Be well, Janet McNab General Manager More 

Dubai, United Arab Emirates
Top Contributor
53 reviews 53 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is beautiful, service is prompt and staff are very helpful. Rooms are big and amazing view but room maintenance for some details need the attention of the management. Food quality and price is reasonable. I agree with another review on the air conditioner noise, if you're a light sleeper then this could be a problem but I slept... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear spectra7, Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us, well noted on the air conditioning noise and we hope to welcome you back on to the resort again. Thank you very much for your feedback. Be well, Janet McNab General Manager More 

Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

lovely 5* resort on the eastern side of phuket island, siray bay area. my hubby and i went there for our anniversary in may 2013 and enjoyed every bit of our stay! the hotel is amazing, great hospitality lovely and genuinely friendly staff. the rooms are far from the lobby area we had to use one of the hotel's golf... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear shk2, Thank you for taking the time to share your experience. I'm pleased to know that you enjoyed our facilities, services and most important that you have a great time staying with us. I will pass your feed to the team, they would be delight to read it. I look forward to welcoming you back to The Westin Siray... More 

Caulfield South
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked a deluxe suite in the resort and our suite was in a block of suites quite high on what seemed like a cliff face. The view was magnificent as was the condition of the rooms. Unfortunately reception staff neglected to inform us that whenever we needed or wanted to go anywhere on the resort site, that all we... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Ian F, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion and thank you for informing us of your experience. I have taken your feedback in mind and will work on improving the experience for our guests, I hope... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 8 nights and we were so happy that we didn't want to leave. The staff were so welcoming and hospitable, professional and well presented, and helpful in every possible way. They were attentive to the minor details, greeting us when we would walk past, offering more than we needed. We stayed in a superior room pool access... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mike T, Thank you so much for taking so much time & effort to share your experience! I am delighted you enjoyed your stay with us and I will be sure to pass on your feedback to everyone, they will be delighted with your feedback! We do hope we can welcome you back to The Westin Siray Bay Resort... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This trip was a 3 day ASEAN business conference with a little fun thrown in. This hotel is a beautiful sprawling property right on the bay. The rooms are modern and spacious, and have the usual "Westin" look and feel and heavenly beds. Compliments to the staff for such warm and friendly service. Lots of smiles and "wei", and just... More 

Was this review helpful? Yes
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Mark B, Thank you for providing feedback of your recent stay with us. I'm pleased to know that you enjoyed our facilities, services and you have a great time staying with us. I will pass on your comments to the team. Thank you again for your feedback and I hope that you would provide us another opportunity to serve... More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely hotel with HUGE rooms sitting on the side of a huge hill. The hotel is a bit isolated, but that is ok. We enjoyed staying on the property. Both pools are kinda small, but the one just off of the main restaurant had lots of little nooks to find chairs, read, order food and enjoy your... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear Megan K, Thank you for taking the time to share your experience, I'm pleased to know that you enjoyed our facilities and services during your stayed with us. Hope that you will return to the resort again Be well, Janet McNab General Manager More 

Swansea
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the end of April 2015 after spending 4 days in a Elephant Camp in the National Park. We were celerbrating our 30th anniversary and coincidentally my wife's birthday. We were allocated an astounding suite high above the resort which was nothing less than luxurious. The quality of the food and staff exceed all our expectations and nothing... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear lewisswansea, Thank you so much for taking the time to share your experiences! Congratulation on your 30th anniversary and Happy birthday to your wife! We are delighted you chose The Westin Siray Bay Resort & Spa, Phuket for your special occasions. Hope that you will return to the resort again. Be well, Janet McNab General Manager More 

Millburn, New Jersey
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful property. Nice balcony with nice views of the bay. Extraordinary breakfast, lot of different choices and friendly staff. Privacy and beautiful pools, perfect for a relaxing holiday. No beach though and you have to pay for wifi.

Was this review helpful? Yes 2
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear suncemoje, Thank you so much for taking the time to share your feedback. I am delighted you enjoyed your stay with us and we hope to welcome you back on to the resort again. Thank you very much for your feedback. Be well, Janet McNab General Manager More 

Malaysia
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This beautiful resort is on a private bay where you can swim and kayak. The rooms range up a hill so there are lots of stairs but also lots of buggies if you are feeling lazy. All rooms have a wonderful sea view. The rooms are spacious, modern and well appointed. The service we received throughout the hotel - apart... More 

Was this review helpful? Yes 1
StarwoodPhuket, General Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this review

Dear RachelJoseph, Thank you for taking your time to provide a review of your recent stay with us. Please accept my sincere apology for the inconvenience caused especially the dinner services, your feedback has been noted and I will personally discuss with our team to make improvements to the areas you have mentioned. I am sorry that we were not... More 

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Discovery Suite (38)
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One-Bedroom Sala Pool Villa (49)
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Prego Pool (9)
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