We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 156 Phuket Town hotels

Phuket Crystal Inn

3.0 of 5 Hotel   |   2/1-109 Soi Surin, Montri Road | Taladyai, Phuket Town, Phuket 83000, Thailand
Hotel amenities
Save Saved
You added Phuket Crystal Inn to your Saves list
Phuket Crystal Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
48%
Ranked #96 of 156 hotels in Phuket Town
A recent review
4 of 5 stars Reviewed May 27, 2014
karamella54 Budapest
  • Overview
  • Reviews (37)
  • Photos (7)
  • Location
  • Amenities
  • Q&A
  • Room tips (3)
  • More
true
Write a Review

37 people have reviewed this hotel

Traveler rating
    1
    12
    21
    3
    0
See reviews for
3
20
3
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Budapest
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 27, 2014

One of the best hotels during my 3 weeks stay in Thailand. Good location, nice hall, very nice , clean, comfortable room. Reasonable price which includes breakfast. Staff was kind but they do not speak english, only a few words. I think at least a basic english would be expected in a good hotel in such a frequented place

Was this review helpful? Yes
Oxford, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 20, 2013

Facilities wise it's the best hotel I stayed in during my 3 wk trip - clean, hot shower, good aircon, comfortable bed, ok breakfast (in terms of being able to get something vaguely Western!), fast wifi. However, as many other reviewers mentioned (and I was aware of before booking) the staff are poor. They're disinterested, lazy and rude but if... More

Was this review helpful? Yes
Victoria Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 14, 2013

Spent one night in The Crystal Inn as a stopover because our boat out to Koh Yao Noi had been cancelled. On arrival we needed to skirt staff who were peeling the wallpaper off the walls in the lobby. Reception staff could be best described as indifferent. Our room on the 6th floor was OK, nicer than the linoleum hallway:... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 6, 2013

Pros: Hot Shower Cheap (850 baht/night) Includes breakfast (although subpar) Free Wifi Cons: Very unhelpful staff. The staff acted like I was annoying to them. I asked to use the hotel phone and she said sure. So i made a 2 minute phone to confirm that a van was picking us up from the hotel. As we were leaving with... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 11, 2013

Crystal inn has a great location in the center of Phuket town, close to shops and restaurants, room was clean and good value for the price, ideal for a couple of nights. Wifi is extra and not best signal.

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 4, 2013

Nothing special, clean comfortable room, in a good location and easy to find. Also pretty cheap compared to other hotels in the area but this is shown in the quality of the service. Everything we asked 'code for WiFi' & 'how much a taxi would approx cost' appeared to be an inconvenience. Also we pre-booked a room with breakfast already... More

Was this review helpful? Yes
Leeds, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 10, 2013

Nothing to write home about, but the place is clean, cheap enough and in a good location if you are just passing through Phuket on the way to PP island or somewhere else on a ferry etc. They were really quick to sort out another bed for us and seemed helpful enough. You have to pay for internet, which you... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2013

Rooms were tidy and you were able to get wifi in your room. Reception staff were indifferent and just ignored you if they didn't understand you. Cost about 500 baht in a taxi to patong beach and the bus to patong was about a 10min walk away and 25 baht.

Was this review helpful? Yes
Copenhagen
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

Nice place in The middel of Phuket town, with walking distance to shopping areas, bars, restaurants, massage, bus station. Their breakfast is the only thing where I can point my fingers and say they should improve, but there are so many places around where you can eat...

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 16, 2012

We stayed at the Crystal inn following a stay at Ko Phi Phi. We were offered transport from the docks straight to the hotel as part of our boat ticket. Pros Nice large rooms, with reasonably comfortable beds. Air con is sufficiently powerful giving us a good nights sleep. The hotels location is excellent providing easy access to all of... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Phuket Crystal Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Phuket Crystal Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phuket Crystal Inn

Address: 2/1-109 Soi Surin, Montri Road | Taladyai, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Phuket Crystal Inn 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia, BookingOdigeoWL and Venere so you can book your Phuket Crystal Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phuket Crystal Hotel Phuket Town
Phuket Crystal Inn Phuket Town

7 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
View from room (2)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Other (1)

Amenities

Restaurant Room Service
Hotel Class
Number of rooms
54

Questions & Answers

Questions? Get answers from Phuket Crystal Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer