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Phuket Crystal Inn

2/1-109 Soi Surin, Montri Road | Taladyai, Phuket Town, Phuket 83000, Thailand
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Phuket Crystal Inn
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Ranked #111 of 171 Hotels in Phuket Town
A recent review
4 of 5 stars Reviewed February 19, 2015
Michael P Adelaide, Australia
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45 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed February 19, 2015

Nice quite place to stay its cheap clean and .staff friendly .and gud wifi.but they dont understand english its hard to communicate else wise its amazing next to old phuket town .though the location might be problem

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stayed here twice, three weeks apart. I would have given them an 8 out of 10 for our first visit, and about 6.5 for our second. On the first visit, all of our facilities worked, and our breakfast orders were correct. For our second visit, they had not recorded our booking, the air conditioning didn't work in our first... More 

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Tartu, Estonia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

We had nothing booked so we stepped into next hotel that wasn't fully booked. Location is central, hotel is clean but the personnel lacks english and service skills. Avoid the rooms on the street side, they are very noisy. No hairdryer, water temperature not stable and difficult to adjust. Wifi was working properly. Breakfast (american) mediocre, worst orange juice I... More 

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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 21, 2014

This Phuket town upgraded travellers hotel offers comfortable standard rooms with all basic facilities at very reasonable price. Located along Thanon Phuket its walking distance from the airport bus terminal. Near to shopping, night markets , eateries and sorng taaow to the beaches at Thanon Ranong.

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 11, 2014

Comfortable enough and well located. We enjoyed walks around old Phuket town. Close to Robertsons supermarket and other shops and markets, big and small. Good eating places nearby. Hotel staff are untrained but helpful enough if u took the time to explain yourself! We met friendly helpful trustable assistance on the adjacent corner (driver, guide etc) we had 5 nights... More 

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Budapest
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 27, 2014

One of the best hotels during my 3 weeks stay in Thailand. Good location, nice hall, very nice , clean, comfortable room. Reasonable price which includes breakfast. Staff was kind but they do not speak english, only a few words. I think at least a basic english would be expected in a good hotel in such a frequented place

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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 20, 2013

Facilities wise it's the best hotel I stayed in during my 3 wk trip - clean, hot shower, good aircon, comfortable bed, ok breakfast (in terms of being able to get something vaguely Western!), fast wifi. However, as many other reviewers mentioned (and I was aware of before booking) the staff are poor. They're disinterested, lazy and rude but if... More 

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Victoria Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 14, 2013

Spent one night in The Crystal Inn as a stopover because our boat out to Koh Yao Noi had been cancelled. On arrival we needed to skirt staff who were peeling the wallpaper off the walls in the lobby. Reception staff could be best described as indifferent. Our room on the 6th floor was OK, nicer than the linoleum hallway:... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 6, 2013

Pros: Hot Shower Cheap (850 baht/night) Includes breakfast (although subpar) Free Wifi Cons: Very unhelpful staff. The staff acted like I was annoying to them. I asked to use the hotel phone and she said sure. So i made a 2 minute phone to confirm that a van was picking us up from the hotel. As we were leaving with... More 

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 4, 2013

Nothing special, clean comfortable room, in a good location and easy to find. Also pretty cheap compared to other hotels in the area but this is shown in the quality of the service. Everything we asked 'code for WiFi' & 'how much a taxi would approx cost' appeared to be an inconvenience. Also we pre-booked a room with breakfast already... More 

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