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Phuket Crystal Inn

2/1-109 Soi Surin, Montri Road | Taladyai, Phuket Town, Phuket 83000, Thailand
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Phuket Crystal Inn
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Ranked #108 of 171 Hotels in Phuket Town
A recent review
4 of 5 stars reviewed 4 weeks ago
TalieAnn25
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Rooms were clean and spacious. Air conditioning was good, and wifi was great. Decent location near restaurants, market stalls and shops :) food in the restaurant was reasonable priced and good. I don't expect anyone in Thailand to be able to speak English, but ordering breakfast was very difficult even though we were pointing at the menus haha

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A TripAdvisor Member
3 of 5 stars Reviewed February 19, 2015

Nice quite place to stay its cheap clean and .staff friendly .and gud wifi.but they dont understand english its hard to communicate else wise its amazing next to old phuket town .though the location might be problem

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Adelaide, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 19, 2015

We stayed here twice, three weeks apart. I would have given them an 8 out of 10 for our first visit, and about 6.5 for our second. On the first visit, all of our facilities worked, and our breakfast orders were correct. For our second visit, they had not recorded our booking, the air conditioning didn't work in our first... More 

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Tartu, Estonia
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26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

We had nothing booked so we stepped into next hotel that wasn't fully booked. Location is central, hotel is clean but the personnel lacks english and service skills. Avoid the rooms on the street side, they are very noisy. No hairdryer, water temperature not stable and difficult to adjust. Wifi was working properly. Breakfast (american) mediocre, worst orange juice I... More 

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Singapore, Singapore
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65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 21, 2014

This Phuket town upgraded travellers hotel offers comfortable standard rooms with all basic facilities at very reasonable price. Located along Thanon Phuket its walking distance from the airport bus terminal. Near to shopping, night markets , eateries and sorng taaow to the beaches at Thanon Ranong.

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Brisbane, Australia
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5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 11, 2014

Comfortable enough and well located. We enjoyed walks around old Phuket town. Close to Robertsons supermarket and other shops and markets, big and small. Good eating places nearby. Hotel staff are untrained but helpful enough if u took the time to explain yourself! We met friendly helpful trustable assistance on the adjacent corner (driver, guide etc) we had 5 nights... More 

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Budapest
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26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 27, 2014

One of the best hotels during my 3 weeks stay in Thailand. Good location, nice hall, very nice , clean, comfortable room. Reasonable price which includes breakfast. Staff was kind but they do not speak english, only a few words. I think at least a basic english would be expected in a good hotel in such a frequented place

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London, United Kingdom
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 20, 2013

Facilities wise it's the best hotel I stayed in during my 3 wk trip - clean, hot shower, good aircon, comfortable bed, ok breakfast (in terms of being able to get something vaguely Western!), fast wifi. However, as many other reviewers mentioned (and I was aware of before booking) the staff are poor. They're disinterested, lazy and rude but if... More 

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Victoria Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 14, 2013

Spent one night in The Crystal Inn as a stopover because our boat out to Koh Yao Noi had been cancelled. On arrival we needed to skirt staff who were peeling the wallpaper off the walls in the lobby. Reception staff could be best described as indifferent. Our room on the 6th floor was OK, nicer than the linoleum hallway:... More 

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Los Angeles, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 6, 2013

Pros: Hot Shower Cheap (850 baht/night) Includes breakfast (although subpar) Free Wifi Cons: Very unhelpful staff. The staff acted like I was annoying to them. I asked to use the hotel phone and she said sure. So i made a 2 minute phone to confirm that a van was picking us up from the hotel. As we were leaving with... More 

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