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All 72 Karon hotels

Centara Karon Resort Phuket

4.0 of 5 Resort   |   502/3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
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Centara Karon Resort Phuket
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Ranked #9 of 72 Hotels in Karon
A recent review
5 of 5 stars reviewed 2 days ago
Nikki F
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1,915 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (576)
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Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Love the hotel, love the people, love the place. I want to move here. The swimming pool and slide were amazing. The Australian taught my 2 yr old daughter to swim!!!. Now she is like a mermaid. The 1st holiday I have never wanted to Go home. The little town just outside the resort was excellent the shops were great,... More

Was this review helpful? Yes 1
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Nikki F, Its an absolute pleasure to read your comments regarding Thailand in your review. As a hotelier, I like to think that we can enhance the experience of all our guests through our service and facilities. Loving the destination is something we cant control. If you love Thailand and Phuket, like you clearly do......you will always have a... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

When we got to the hotel after hours of travelling the reception staff advised we needed to pay 2000THB in order to get our room key which we refused as this was never mentioned to us by our travel agent. we eventually got around this issue by agreeing to pay as we go which worked out well for us! The... More

Was this review helpful? Yes 1
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Natalie M, Thank you for your comments and its great that you enjoyed your stay. Regarding your comments re deposits......... It is completely normal practice to keep a deposit for any guest staying in most resorts throughout the world. $150 US is hardly an unreasonable amount and completely affordable to ensure items charged to your room are guaranteed. I... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed with my family for 8 nights and had a great time had a small issue with being at the front of the hotel block and the noise but the staff were very helpful and arranged for us to move rooms. Loved the location

Was this review helpful? Yes 1
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Jmab28, Thank you very much for rating us. Its great to see you enjoyed your stay with us here at Centara Karon Resort. Please come and see us again soon. Best regards, Austin More

Manchester, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hello! Overall the hotel is excellent, good location and very friendly staff on a whole. I ate out of the hotel as loads of choice from street food and restaurants as there is plenty less that 5 minutes walk. Room service was good on the one occasion we did have it. The pools were lovely and beds were always available!... More

Was this review helpful? Yes
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Tamara R, Thank you for your comments and glad to see you enjoyed the resort. If you joined our C1C (for free) loyalty card internet would be free too. It is completely normal practice to keep a deposit for any guest staying in most resorts throughout the world. $150 US is hardly an unreasonable amount and completely affordable to... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was there for 6 nights staying in the Honeymoon suite and I loved it. The room was very clean and housekeeping was always perfect. The balcony could have used a little paint touch up but very minor. The grounds were perfect and well maintained. Sometimes there were some language barrier issues with staff but that was to be expected... More

Was this review helpful? Yes
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear JessLauren01, Thank you for taking the time to review us. I am happy to see you enjoyed your stay with us. Thank you also for your kind comments regarding our team here. I have passed these onto the staff here. They are very appreciative. I do hope you can visit us again when you next travel to Thailand and... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Friendly and helpful staff. Water slides in pool kept the kids happy on the days where we were too tired to venture out. When we did venture out, the location was a good base. We stayed in one of the cabaña rooms. Fantastic value at November prices. Had a California King and a single in the room with plenty of... More

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Was this review helpful? Yes 1
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Colin S, I am glad to see you enjoyed your stay with us and thank you for taking the time to rate us. I agree the Cabanas are great value and I am happy you enjoyed staying in that precinct. Its a very quiet and private area within the Resort. I hope you can visit us again in the... More

Poole, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at The Centara for 2 nights; we would have liked to have stayed longer but unfortunately could not sleep until 2:30am due to the Elvis impersonator from a local bar. The music was ridiculously loud. We were told we could upgrade to a quieter room but at a substantially additional cost. If you can afford one of the... More

Was this review helpful? Yes 2
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Clare H, Thank you for your comments. I am glad you enjoyed your stay. We are constantly contacting local bars and clubs to adjust their music. I understand your frustration with local operators and noise issues. My apologies for any inconvenience caused. I will continue my work with local authorities on this issue and I hope you can visit... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have to admit after a few days I got used to being in this hotel however I felt like it was a mid range hotel and going by the pictures I did expect a lot more for what I envisioned. The Bad: - Weak sockets in the room - Maintenance not up to scratch - We had to constantly... More

Was this review helpful? Yes
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Pink Champagne87, Thank you for rating us. Thank you also for your comments both positive and negative. I will follow up on the maintenance issues you mention. Please understand, that given you travelled in wet season, mosquitos are a part of the sub tropical climate. We do regularly spray all guest rooms. I hope we can see you again... More

Parkes, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Best place I have stayed at did not want to leave the staff and faculty were great close to Patong but far enough away to still have the peace and quiet of Karon would recommend this place to anyone there is more to do then just relax but then again your on holidays

Was this review helpful? Yes 1
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Kiley C, Thank you very much for rating us. I am happy to see that you enjoyed your stay with us. I hope we can see you again soon. Best regards, Austin More

Yuzhno-Sakhalinsk, Russia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at Lagoon with our 4-years old daughter in November 2014. The hotel is nice and clean (though the room was a bit damp); staff is very friendly and helpful. Good kids pool at Lagoon and there is also a playroom for children nearby. There are two restaurants there and both serve perfect food. The location of the hotel is... More

Was this review helpful? Yes
Management77, General Manager at Centara Karon Resort Phuket, responded to this review

Dear Albina C, Thank you so much for your kind comments. Its great to see you enjoyed the service and facilities we have on offer her. In particular, I am glad to see you enjoyed the entertainment we have on offer. We are always looking at ways to add value to our offer here and its very rewarding to see... More

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Hotel Summarization (Beta)

What travelers say

  • Red onion(22)
  • Happy Hour(22)
  • Tuk Tuk(19)
  • Lagoon pool(15)
  • Very good(11)
  • Cabana room(7)
  • Ground floor(5)
  • Friendly and helpful(3)
  • Buffet breakfast(3)
  • Kid Club(3)

Additional Information about Centara Karon Resort Phuket

Address: 502/3 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Location: Thailand > Phuket > Phuket Town > Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon

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