We were pleasantly surprised by this resort. We requested interconnecting rooms in the tropicalle wing and it took one night before they became available - but the staff were very accommodating to meet this request as soon as possible. The rooms were great. Nice and clean and spacious and comfortable. There are 3 levels and no lift so if you...
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We stayed here 10 nights-12th May 22nd May. My wife and our 2 kids 5, 6 yrs stayed in a lagoon deluxe with 2 queen beds. It cost us around $90aud per night. The rooms are clean and kind of modern, but the ground floor which we had are all around 10-15 metres from the main family pool with the...
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Sawasdee Fege001,
Thanks for taking the time to write a nice review. Im delighted you and the family had a great stay. I hope we can welcome you back soon!
Kind regards
Darren
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a massive thank you to all the staff at the centara,we stayed last year and had no hesitation in booking again for our 2nd.visit.we arrived wednesday 2nd may,we had asked for the same room(8th.floor)upon entering we were delighted to see flowers,fruit,a welcome back card,and bathrobes,slippers.what a lovely touch.the staff are quite superb,and the boys at the front of the hotel...
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Reviewed June 3, 2011
Sawasdee garryblake,
Thanks for taking the time to share your feedback. Also thank you for the ultimate compliment, returning to our resort! Im pleased we could assist with your room request and you enjoyed the service the team provided.
Hopefully we will see you in 2013!
regards
Darren
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we have just returned from a 15 night stay here ! and i couldnt reccommend this resort more, we stayed with our 2 children , my parents and a friend , our room was reagy upon arrival with a fresh fruit platter in the room, we recieved our arrival drinks which tasted like a lolly , our children lived in...
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My husband & I and our two children (16 & 13) have just returned from our second stay in 12 months at Centara Karon and we had a great time! Thank you for the complimentary fruit platter we received upon our arrival it was lovely. We stayed in a 2 bedroom family suite which lead straight out to the pool...
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Sawasdee Tanya W,
Thanks for taking the time to review your stay and also thank you for your families repeat patronage. Im pleased to read your family had a great stay and especially that you were able to manage dining out each night so economically yet enjoyably! True there are so many local restaurants nearby to choose from if you...
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Just returned today from 8 night stay. Our holiday experience at the Centara karon was perfect. The management actively seek feedback throughout your stay - so keen are they to maintain standards and improve. The staff are delightful -pleasant and professional. We ate at the restaurants several evenings and lunch times food delicious and such good value served by lovely...
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Sawasdee calderfield,
Thank you for taking the time to share your experience. Yes we do encourage and seek feedback through your stay and hopefully making every guest happy! I am delighted you enjoyed your stay, our staff and dining with us.
Great read, many thanks
Darren
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I write to negate the negative reviews I have read here.
I can only say we will be holidaying here in July for 10 days. I am bringing my wife to this resort via Singapore and having read the reviews decided to write to Darren before we arrive here to see if he could offer me anything to make the...
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Sawsdee ginopritch,
Thank you for your kind pre-stay review. Im sure you and your wife will have a great stay. If there is anything we can help with during your stay, do let us know. Look forward to welcoming you both shortly!
regards
Darren
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This hotel has beautiful grounds and several very pleasant swiming pools. Our room was on the 8th floor of the main building with ocean view, very quiet and had a good size balcony. Staff very pleasant and helpful. Food in the hotel was average, unfortunately although there were several restaurants in the hotel grounds they all had a similar menu....
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Sawasdee emily123093,
Thanks for sharing your thoughts. Im pleased you loved our gardens at Centara Karon Resort. Also nice to read you found our staff to be ‘pleasant and helpful’. It was a pity you didn’t enjoy Phuket. I think Phuket offers something for everyone. The Island is diverse, catering to all budgets and provides a range of holiday experiences....
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I haven't as yet had the pleasure of staying at Centara Karon, my husband, 3 children aged 3, 14 & 15 years and I are booked into Centara Karon for 10 nights in August for our family holiday. I look on trip advisor on a regular basis and the reason I am writing is to thank the manager Darren for...
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Sawasdee SamCDubai,
Thanks for your pre-arrival review! Hopefully we will receive a similar score after your stay! I always advise guests the best way to address any disappointment during your holiday is to raise any negative issues before hotel checkout. The Manager on Duty is empowered to rectify any issues. If the guest is still dis-satisfied ask for the General...
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The hotel had gorgeous grounds, several inviting pools, an interesting neighborhood and a decent gym.
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Sawasdee ennaidc,
Thanks for your comments, much appreciated!
Kind Regards
Darren
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