just spent 15 days in this wonderful place with my wife and two boys, the staff were absolutely a++ ,very happy,helpful,polite,not a bad word could be said about them from airport pick up to air port drop off all of them were fantastic . the accomodation was a++ also.we had very clean facilities all the time and were never rushed... More

What a letdown this hotel is. We stayed for 10 mights. Very rude staff, bed rock hard, pool disgusting - tiles missing and the edge of the pool was filthy and paint was peeling off. Breakfast was very poor and the overall look of the hotel was not good. We arrived at 1 o'clock in the morning, there were 3... More

Me and my boyfriend spent 2 weeks in this hotel. The pool was really nice, during hot weather it was total relief to jump in water to cool down, and that there was no children to disturb you most of the time. The room service worked excellent and the food orders to room were tasty, but at the breakfast buffet... More

we stayed here for 9 nights, with our 1.5 year old son. We booked a blue wing room with a king size bed, ended up with 2 twins put together and nothing in the middle so it still felt like 2 seperate beds. We hoped to sit out in the balcony at night whilst our son slept but we realised... More

Accommodation were two delux rooms twin share. I have never stayed in a 4* double room where the beds were single! I have travelled many times and this would be a 2* maximum. foI have also had my own double bed in a twin share and photos of resort were misleading. Suppose to be 150 metres to beach and walking... More

We stayed here for 10 nights over Feb/Mar. For starters be aware that the location is not beach front (which we where when we booked this resort) and I do agree that beach access is not easy. It is a good 20 minute walk to karon beach which should not be attempted in the heat of the day unless you... More

We stayed at Access for 10 nights from the 10th February. We travelled with our 5 month old baby and we found the staff very helpful and accomodating. Breakfast was lovely with hubby having an omelette each morning and the Chef seeing him come in had it ready for him in minutes of arriving. Having the baby and a pool... More

Stayed 7 days blue wing room. We booked through Agoda got a great price asked for a transfer to be arranged, but unfortunately arrived at Phuket Airport at night and no one there to pick us up! Rang and with the language barrier being an instant problem eventually got told it would take 1 hour for someone to get there... More

My wife an I spent a month at this wonderfull hotel between the middle of January 2012 and February 2012. In this fabulous hotel all rooms have access to the pool. The rooms ( blue wing ) are large and luxurious and very well appointed. Tropical plants enhance the peaceful and beautiful surroundings. The staff are friendly and generally very... More