Stayed here for 11 nights at beginning of October. The pools and grounds are the biggest attraction of the hotel (four pools in total). Housekeeping service were very obliging but front desk and waiting staff were not as customer focused as we would have expected but this wasn't a "biggie" - more an observation. Location was quiet compared to some... more

This hotel was not a bad hotel at all, there are a few things to pick-up on and a few to never complain about. Most of the staff know a good amount of english but there are a few who don't know a big amount but they are very polite though so it is easy to let go. The laundry... more

Stayed for 10 days. The bed was a bit hard but tis was prompty rectifed. All satff at the hotel were friendly and most went out of their way to make you feel welcome. The breakfast choice was ecceptional and the evining meal in the restaurant was value for money. This was our first trip to Phuket and would definitely... more

We stayed at the Phuket Orchid for 5 nights in August 2009. We booked a Superior room and I am still not convinced this is what we were given - the room was very dated and although it was comfortable enough and the bathroom was ok, it was quite dark, dated and had an odour of stale cigarette smoke even... more

This hotel was large in size with two very large pools. It is only a few blocks from the beach. The rooms were a good size but the bathroom has a shutter on one wall that leads into the bedroom (not very private if you are sharing a room with someone who you don't want to hear your bathroom habits).... more

This hotel was a good middle of the road choice. It's best point is the lovely pool, and excellent childrens' pools. The second pool looks even better, but is currently under renovation. We didn't eat breakfast here, but there is a quaint place next door that does good food. The bar food was good, with good bar staff, and regular... more

We stayed here for 11 nights in May/June of 2009. We had the best time and are already looking to plan our next trip! The staff were amazing and friendly, always with a ready smile and with a good level of english overall. They always looked immaculate and never hesitated to help. Our room was on level 4 overlooking the... more

My husband, 13 year old daughter and myself stayed here for 9 nights at the end of May. We had booked this hotel as it was such a fantastic deal together with Royal Brunei airlines - approx half what we would have paid a year ago. Service was fantastic throughout particularly restaurant and pool bar staff. Nothing was too much... more

Phuket Orchid has the most amazing pools! They've got 2 main pools for adults and a children's pool. Plenty of space for everybody unless of course you are going during very peak period. The hotel is 5 minute walk from karon beach. The rooms are nice and clean with a balcony. If you pay a bit more, you might get... more