We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Phuket Karon Beach Resort & Spa

568 Patak Road | T. Karon, A. Muang, Karon, Phuket Town, Phuket 83100, Thailand (Formerly Talay Karon Beach Phuket)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Phuket Karon Beach Resort & Spa
Professional photos View all
Browse nearby
Novotel Phuket Karon Beach Resort & Spa
Rate this Hotel

142 reviews from our community

Traveler rating
    76
    48
    11
    6
    1
See reviews for
39
60
8
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (24)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (79)
All months
Liverpool, United Kingdom
Top Contributor
87 reviews 87 reviews
16 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were wanting somewhere slightly out of Patong area with easy access to restaurants and a nice beach. This hotel was near perfect. They upgraded our room for no charge on arrival to one with a plunge pool. Breakfast was lovely, again mostly faultless everyday. Staff couldn't have been more friendly or helpful - they were fab, especially the restaurant... More 

Was this review helpful? Yes 3
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Marcus W Many thanks for the great review,. It was a pleasure to host your stay and the staff were delighted to get the feedback that they made the positive impact. Just as an update we are getting a bridge put in over the klong on the other side of the road soon. We have now the planning permission... More 

Malmo, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Everything was new with high standard. Great hotel for families and kids. Great pool areas and kids room. Good breakfast and restaurants. A plus is 24h room service with no extra charge. But pricy restaurants. Another negative thing is the showers got flooded every day.

Was this review helpful? Yes 1
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear radekgabor Many thanks for taking the time to share your review. We are always focused on putting a smile on our guests faces and in the main we seem to have managed to hit our target with you. I do note the feedback on the shower flooding and we are in the process of correcting the drainage around the... More 

Paihia, New Zealand
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novotel Karon Beach is a great resort with comfortable rooms, three pools and very good food. It has free Wi Fi in the room but it was extremely slow and connection was sporadic at times. The pools are great, but close at 7pm. I really enjoy going for a swim after returning from eating out and this is not... More 

Was this review helpful? Yes 2
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Jim C Many thanks for the feedback in your review. It was great to get a high rating for the over all experience. I have taken note of the issues you raise re the pool access times and we are currently reviewing out policy on this to open up the Oasis Pool longer . The main reason we close... More 

Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had a good holiday in this hotel (great location, near karon beach). I stayed in the plunge pool suite ( with a small private pool) and it was very new, clean and comfortable ( thanks to the room cleaning attendant that she keeps our suite very clean all our holiday) Breakfast buffet was amazing, and also Tai Asian restaurant... More 

Was this review helpful? Yes 2
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear DavideC1984 Thanks for the kind words and it was great to hear you plan to return also. I do take note of the comments on reception and I 'd be delighted to get some more specific feedback so we can continue our improvement journey. Let me know your plans on fraser.ross@accor.com and I'll be only too happy to help... More 

Calgary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is great value: newly opened (was Ramada), very clean, lovely grounds & pools, well-appointed rooms/suites (some deluxe rooms have mini-balconies only) and most importantly, very friendly and helpful staff - thanks Sandra, Thain, Ohm, Restaurant Manager( sorry, forgot your name but you had a twin ;)! This hotel meets Accor group standards that we have experienced in other... More 

Was this review helpful? Yes 1
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Veliger1 Thanks for detailed review – it was great get such feedback to assist us in our constant journey of improvement and it was great to see that you enjoyed the time with us overall. In regard to shower drains we are going through the resort to isolate the any trouble spots with drainage so thanks for highlighting -... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We spent 2 weeks in novotel, the hotel is very nice and the staff is amazing! One thing that makes us thinking twice about coming back is the music... We are all sitting and enjoyig ourselfs in the poolbar when the manager comes and turns off the music, the music is not playing loud! We were about 25 people, young... More 

Was this review helpful? Yes
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Mimij 80 Many thanks for sharing your thoughts. We are delighted to read your comments regarding the staff and the service- I have shared this with the team and it brings out the smile at the meetings! In regard to the issue of music we do have different music zones in the resort . The main lagoon pool music... More 

Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! The rooms are beautiful, well appointed with a tropical feel, wrapped in luxury. The staff are very friendly, warm and genuine; everyone truly seems happy to see you and happy to help you! Indeed a wonderful stay...we will be back!

Was this review helpful? Yes
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Catmeetstheworld (love the name by the way!) Thank you for sharing such a positive review. The team were delighted to have this read out this morning and get the feedback that the have made the impact of making the smile of our guests come alive! When you plan to return please get in touch with me directly on fraser.ross@accor.com... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was definitely the best one in the area its very new and has excellent staff a great beach and pool. The best part about the hotel was probably the cleanliness, and the staff. The rooms were great also but there were a lot of mosquitos. Its a great family resort with things for the kids all around the... More 

Was this review helpful? Yes
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear Scottrundlewurth Many thanks for takings time to share. We are always aiming to make the guests smile and in this case we seem to have hit the spot! I have passed the comments on to the team who are beaming away this morning to know they made the stay so enjoyable! In respect to the comment regarding mosquitoes we... More 

Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Lucky enough to spend 6 nights in a plunge pool suite at the Novotel in Karon recently. It is a really really good hotel. The reception was efficient and welcoming. Check-in was easy. Our room was perfect with a huge bed and loads of space. The plunge pool was bigger than I expected with plenty of room for two. The... More 

Was this review helpful? Yes
Novotel Phuket ... B, General Manager at Novotel Phuket Karon Beach Resort & Spa, responded to this review

Dear brianwrightz Many thanks for the review. It was great to hear you had the break you deserve! The Plunge Pool suites are wee slice of heaven and the spa is the best place to chillout and let the stress of the outside world disappear. Please let me know when you wish to return on fraser.ross@accor.com - I'll have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

200 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Hotel & grounds (49)
Viewed
Dining (10)
Viewed
Pool/beach area (38)
Viewed
Room/suite (29)
Viewed
Bathroom (5)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (1)
Viewed
Dining (5)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question