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Thavorn Palm Beach Resort

#17 of 72 Hotels in Karon
Certificate of Excellence
311 Patak Road | Karon Beach, Karon, Phuket Town, Phuket 83100, Thailand
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Thavorn Palm Beach Resort
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Thavorn Palm Beach Resort
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531 reviews from our community

Traveler rating
    248
    181
    49
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    25
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132
177
14
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • All months
    (531)
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    (156)
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    (103)
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    (121)
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    (151)
All months
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

i visited this hotel a week back ... my first interaction with the reception staff was average ... when i asked for a room the first reply before i could complete my sentence was NO ... but when i completed saying i need it for 5 nights ... her reply was .. let me check ... as reluctantly as she... More 

Was this review helpful? Yes 1
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for your recent review on TripAdvisor and for your constructive feedback. However, I am disappointed to learn that your stay with us was not overall a positive experience We constantly strive to improve our overall guest experience and will use your feedback to guide future service improvements. We do hope we will have the opportunity... More 

middlesbrough
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 20, 2015

stayed here a week moved down from the sands in khao lak ( that was a palace and struggled here at first ) enjoyed it here but first 2 days kept thinking about the glorious sands hotel however a review on the hotel is below . room very nice and spacious big balcony as well with a great view 4304... More 

Was this review helpful? Yes 4
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor. I am happy to hear that you were satisfied with Khun Janwipa our Guest Service Agent. We appreciate your constructive feedback. We will use your comments to guide future service improvements. Once again, thank you for your feedback and we hope that we will have the... More 

Shanghai, China
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 20, 2015 via mobile

Terrible. The lady who is maybe the supervisor didn't let us take the shuttle bus. But for other person from European is very kindly. 70% guest is from Asia! This should be their biggest customer. But their attitude in hall reception and restaurant is not kind. It makes people un comfortable. The shuttle bus we still don't know why just... More 

Was this review helpful? Yes 8
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for your constructive feedback of our resort. We appreciate you taking the time to post your review. I am disappointed to hear that you recent stay with us was not overall a positive experience We constantly strive to improve our overall guest experience and will use your feedback to guide future service improvements. We do... More 

Istanbul, Turkey
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

You have a lots of reason to take time off in Thavorn Palm Beach Resort. Resort has 5 swimming pools, botanic garden which was created with hotels owner for his hobby. Everwhere greenery and and has a numerous flowers, trees, plants and animals. Relax and find peace while you were travelling in the garden. Thavorn Resort's rooms are realy big,... More 

Was this review helpful? Yes 1
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you so much for your 5 Star Review of our resort and for your kind comments. We hope that we will have the pleasure of welcoming you back to our resort in the near future as well as your friends and family. To keep up to date with resort news and special promotions, please visit our... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 24, 2015

From beautiful gardens to even more beautiful people. It really is Thailand in a box. Friendly helpful staff and right across from Karon Beach. The deluxe room with a pool veiw was amazing. The pools are clean and the temperature is sublime. The Italian restaurant and coffee to die for. The only thing i think they could improve a touch... More 

Was this review helpful? Yes 2
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor. We appreciate your constructive feedback. We will use your comments to guide future service improvements. Once again, thank you for your feedback and we hope that we will have the pleasure of welcoming you back to our resort Kind Regards, Kraiwit Neamsuwan (Mr.) General Manager More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2015

our 2 week stay was absolutely lovely. ALL staff were very helpful and friendly. couldn't ask for anything else. The grounds were lush and the pools were divine. Our room was very clean and fresh. The breakfast buffet had a wide range of cuisine and the drinks were plentiful. Close to everything, A stunning beach right across the road with... More 

Was this review helpful? Yes 1
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for your recent review on TripAdvisor and for your constructive feedback. However, I am disappointed to learn that your stay with us was not overall a positive experience and how this is not a typical experience of our hotel. We constantly strive to improve our overall guest experience and will use your feedback to guide... More 

Corvallis, Oregon, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

This is a very nice resort. Our rooms are large and clean and the pools and grounds are excellent. I would love to give this a five star rating, but the price of food in the restaurants on property is absurd. I understand that resorts can And do charge more for food and beverage, but the prices here are steep... More 

Was this review helpful? Yes 2
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor. We appreciate your constructive feedback.We will use your comments to guide future service improvements. Once again, thank you for your feedback and we hope that we will have the pleasure of welcoming you back to our resort Kind Regards, Kraiwit Neamsuwan (Mr.) General Manager More 

Macau, China
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

Me and my family have been 6 days (17 to 22 Feb) at Thavorn Palm Beach Resort in Phuket. It was a very pleasant stay. the hotel staff was very friendly and helpful, breakfast was very good, all areas of the hotel were very clean and well maintained. The beach was clean and it was beautiful The environment was quiet... More 

Was this review helpful? Yes 4
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you so much for your 5 Star Review of our resort and for your kind comments. We hope that we will have the pleasure of welcoming you back to our resort in the near future as well as your friends and family. To keep up to date with resort news and special promotions, please visit our... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 15, 2015

Had a wonderful stay at Thavorn. Warm welcome on check in, lovely clean room, great shower and huge beds, I will add the beds are rock hard. All the staff are helpful and friendly. The gardens are stunning, there is so much attention paid to them and the 5 pools are really nice. Very relaxing area. Make sure you take... More 

Was this review helpful? Yes 5
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor. We appreciate your constructive feedback. We will use your comments to guide future service improvements. Once again, thank you for your feedback and we hope that we will have the pleasure of welcoming you back to our resort Kind Regards, Kraiwit Neamsuwan (Mr.) General Manager More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

This was the first time we have stayed here I read all the reviews prior. The staff were great breakfast was very good and well kept rooms very clean. Very happy to recommend this hotel for couples and families.

Was this review helpful? Yes 2
GM_Thavorn_Palm, General Manager at Thavorn Palm Beach Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on TripAdvisor. We appreciate your constructive feedback.We will use your comments to guide future service improvements. Once again, thank you for your feedback and we hope that we will have the pleasure of welcoming you back to our resort Kind Regards, Kraiwit Neamsuwan (Mr.) General Manager More 

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